NRG USER MANUAL
SymphoniePLUS3 User Guide
SymphoniePLUS3_DataLogger_Manual
Rev. 17
[email protected] | Page 33
31 December 2018
NOTE: If opting out of WindLinx service for a CDMA iPackGPS, it is necessary to contact Wireless
Innovations with the serial number and ESN before registering with Verizon.
LTE Cellular Accounts
In April 2018, an iPack with LTE service connectivity was released. To use this iPack, the following
firmware and software must be installed:
-
SDR version 7.08.18 or later
-
SymphoniePLUS3 firmware version 63 or later
All LTE iPacks are pre-configured for Windlinx service, however there are different LTE iPacks for
different service providers. Ensure that you have the proper iPack to match your cellular account.
Satellite Account
Before installing your satellite iPack, an account must be established with a satellite service provider
that utilizes the Iridium satellite network. Complete the Windlinx activation form included with the
satellite iPack and fax to the satellite service provider as instructed on the form. The satellite phone in
the iPack will be active once confirmation is received from the satellite service provider.
Internet Service Provider (ISP) Account (all iPacks)
Before installing your iPack, an Internet Service Provider (ISP) account must be activated. iPacks shipped
after June 1, 2010 are pre-configured for WindLinx wireless service, which includes Internet service. If
you choose a different ISP, it must be capable of handling dial-up connections, be compatible with either
PAP or CHAP authentication methods, be able to recommend Domain Name Service (DNS) servers, and
have an SMTP server available for use. The SMTP server can connect over user defined ports (for
example ports 25, 587, 465). A POP3 server name, mailbox name and mailbox password are required,
and you may use the ones provided by your ISP. POP3 ports are also user definable.
With GPRS service, SMTP server information can sometimes be obtained from the cellular service
provider. Remember that SMTP servers are used to send email from the logger. However, you will still
need a POP3 mail account (to receive patch files), which will likely not be provided by the cellular
carrier. Multiple loggers can share one POP3 account between them, but this account should not be
used for anything other than SymphoniePLUS3. If you do not already have a POP3 account for your
loggers, you can obtain one from an email provider.
The POP3 mailbox MUST remain clear of SPAM and other email. The iPack checks the POP3 mailbox at
the end of each successful data transmission. Email other than a patch file residing in this mailbox will
increase airtime unnecessarily.
Multiple loggers can share a single ISP account just as multiple users can share one ISP account. Check
with your ISP provider to see if more than one user can be logged in to an ISP at any one time.