Users manual
NR3700-O/G
Revision #:
A
Date:
9-13-16
Page #:
18 of 19
9.0 LIMITED HARDWARE WARRANTY
Novus Power Products
(hereinafter Novus) warrants its products to the original end user (“original purchaser”) and warranty is not
transferrable. Novus guarantees that the NOVUS hardware products that you have purchased from NOVUS are free from defects in materials or
workmanship under normal use during the LIMITED WARRANTY PERIOD. The LIMITED WARRANTY PERIOD starts on the date of
shipment and for the period of 1 (one) year to be free from defects caused by faulty materials or poor workmanship, provided :
(a) NOVUS is notified in writing by Buyer of such defect prior to the expiration of the warranty period, and
(b) after receiving return authorization –RMA- from NOVUS, the defective item is returned with transportation prepaid to NOVUS,
Independence, Missouri, with transportation charges prepaid by Buyer …see RMA policy in Terms and conditions, and
(c) NOVUSs’ examination of such unit shall disclose to its satisfaction that such defect(s) exist and have not been caused by misuse, neglect,
improper installation, improper storage, unauthorized modifications, inadequate maintenance, operation outside the environmental specifications
for the product, repair alteration, or accident. NOVUS assumes no risk or liability for results of the use of products purch ased from it, including
but without limiting the generality of the foregoing: (1) the use in combination with any electrical or electronic components, circuits, systems,
assemblies or any other materials or substances; (2) unsuitability of any product for use in any circuit o r assembly. Removal or tampering with
tamper-proof label on merchandise will void warranty coverage unless with the written authorization from NOVUS
(d) an evaluation fee will be charged to Buyer to cover inspection and testing costs for any item return ed by Buyer under this paragraph which is
found to be within specifications and/or otherwise not the responsibility of NOVUS under the terms and conditions of this paragraph or any other
part of this Agreement..
Your dated sales or delivery receipt is your proof of the purchase date. You may be required to provide proof of purchase as a condition of
receiving warranty service. You are entitled to hardware warranty service according to the terms and conditions of this document if a repair to
your NOVUS product is required during the limited warranty period. Our obligation at NOVUS is limited to repair or replace products which
prove to be defective.
Should Novus be unable to repair or replace the product within a reasonable amount of time, the customer’s alternate remedy shall be a refund of
the purchase price upon return of the product to Novus. The liability of NOVUS under this warranty is limited to replacing, repairing or issuing a
credit, at its option, for any such item returned by Buyer under the terms of this warranty.
EXCLUSIONS
: The above warranty shall not apply to defects resulting from improper or inadequate maintenance by the customer, customer -
supplied software or interfacing, unauthorized modification or misuse, operation outside of the environmental specifications for the product or
improper site preparation and maintenance (if applicable). For probes, cables, antennas and accessories, the warranty period is 90 (ninety) days.
PRODUCT SPECIFICATIONS
: Published specifications whether contained herein or in any other materials or documents distributed to Buyer
by Novus do not become final or binding on NOVUS until approved by NOVUS. NOVUS expressly reserves the right to change or mod ify
specifications at any time without prior notice.
WARRANTY LIMITATIONS
: NOVUS MAKES NO OTHER WARRANTY, EITHER EXPRESSED OR IMPLIED, WITH RESPECT TO
THIS PRODUCT. NOVUS SPECIFICALLY DISCLAIMS THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE.
IN ALL CIRCUMSTANCES NOVUS’ MAXIMUM LIABILITY IS LIMITED TO THE PURCHASE PRICE OF THE PRODUCTS SOLD.
NOVUS SHALL NOT, UNDER ANY CIRCUMSTANCES BE LIABLE UPON A CLAIM OR ACTION IN CONTRACT, TORT,
INDEMNITY OR CONTRIBUTION OR OTHER CLAIMS RELAT ING TO THE PRODUCTS IT SELLS WHICH EXCEEDS THIS
LIABILITY LIMIT. NOVUS SHALL NOT BE LIABLE FOR THIRD PARTY CLAIMS FOR DAMAGES AGAINST THE CUSTOMER, OR
FOR MALFUNCTION, DELAYS, INTERRUPTION OF SERVICE, LOSS OF BUSINESS, LOSS OR DAMAGE TO EXEMPLARY
DAMAGES, WHETHER OR NOT NOVUS HAS BEEN MADE AWARE OF THE POSSIBILITY OF SUCH CLAIMS OR DAMAGES.
.
LIMITATION OF REMEDIES
: REGARDLESS OF WHETHER ANY REMEDY SET FORTH HEREIN FAILS OF ITS ESSENTIAL
PURPOSE, IN NO EVENT WILL NOVUS BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INDIRECT OR SIMILAR
DAMAGES, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION,
LOSS OF DATA OR BUSINESS INFORMATION (OR OTHER PECUNIARY LOSS) ARISING OUT OF THE USE OF OR INABILITY TO
USE THE HARDWARE SUPPLIED THEREWITH EVEN IF NOVUS OR ANYONE ELSE HAS BEEN ADVISED OF THE POSSIBILITY
OF SUCH DAMAGES, OR FOR ANY CLAIM BY ANY OTHER PARTY. EXCLUDED DAMAGES SHALL INCLUDE, BUT ARE NOT
LIMITED TO: COSTS OF REMOVAL AND INSTALLATION, LOSSES SUSTAINED AS THE RESU LT OF INJURY TO ANY PERSON,
OR DAMAGE TO PROPERTY.
