Using Novell Support Advisor
3
21
n
ov
do
cx (e
n)
16
Ap
ril 20
10
3
Using Novell Support Advisor
3.1 Analyze
Perform analysis on individual servers or groups by selecting the relevant server and clicking the
Analyze icon.
Table 3-1
Each result will direct you to your next step. You may be advised to read a TID, apply a patch,
watch a video, or open a service request depending on the severity of the issues found.
You can also create an html report of your analysis.
3.2 Additional Resources
Join the Novell Support Advisor Community
(http://forums.novell.com/novell-product-support-
forums/novell-support-advisor/)
Sign up to receive updates on the Client
(http://support.novell.com/advisor/advisor_client.html)
or
Patterns
(http://support.novell.com/advisor/advisor_pattern.html)
Provide feedback
(http://support.novell.com/advisor/feedback.html)
or report a bug
3.3 Linux Settings
Linux information gathering requires "root" user or equivalent rights to the filesystem.
Critical
Warning
Recommended
Success
Summary of Contents for SUPPORT ADVISOR
Page 4: ...4 Novell Support Advisor user Guide novdocx en 16 April 2010...
Page 6: ...6 Novell Support Advisor user Guide novdocx en 16 April 2010...
Page 14: ...14 Novell Support Advisor user Guide novdocx en 16 April 2010 Figure 1 6 Update Tab...
Page 20: ...20 Novell Support Advisor user Guide novdocx en 16 April 2010 Figure 2 7 Group Management...
Page 24: ...24 Novell Support Advisor user Guide novdocx en 16 April 2010...