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GroupWise 7 Multi-System Administration Guide

GroupWise

S e p t e m b e r 2 9 , 2 0 0 6

M U L T I - S Y S T E M A D M I N I S T R A T I O N
G U I D E

Summary of Contents for GROUPWISE 7 - MULTI-SYSTEM ADMINISTRATION

Page 1: ...Novell w w w n o v e l l c o m GroupWise 7 S e p te m b e r 2 9 2 0 0 6 M U L T I S Y S T E M A D M I N I S T R A T I O N G U ID E ...

Page 2: ...ntities on the current U S export exclusion lists or to any embargoed or terrorist countries as specified in the U S export laws You agree to not use deliverables for prohibited nuclear missile or chemical biological weaponry end uses See the Novell International Trade Services Web page http www novell com info exports for more information on exporting Novell software Novell assumes no responsibil...

Page 3: ... For Novell trademarks see the Novell Trademark and Service Mark list http www novell com company legal trademarks tmlist html Third Party Materials All third party trademarks are the property of their respective owners ...

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Page 5: ...g Disabling DNS Lookups for Individual MTAs 22 2 7 Understanding Dynamic Internet Links 23 2 7 1 Stage 1 GroupWise Client in the Sending System 23 2 7 2 Stage 2 GroupWise Client in the Sending System 23 2 7 3 Stage 3 GroupWise MTA in the Sending System 24 2 7 4 Stage 4 GroupWise MTA in the Sending System 24 2 7 5 Stage 5 GroupWise MTA in the Sending System 24 2 7 6 Stage 6 GroupWise MTA in the Sen...

Page 6: ...nnections 54 9 5 1 External Domains 55 9 5 2 Linking the Domains 56 9 5 3 Releasing the Secondary Domains in Site 2 57 9 6 Planning to Merge Additional GroupWise Systems 58 9 6 1 Merging in One Session 58 9 6 2 Merging at Different Times 59 9 7 Merge Planning Worksheet 59 10 Preparing for the Merge 65 10 1 Setting Up Administrator Rights 65 10 2 Deleting Unused GroupWise Objects 65 10 3 Verifying ...

Page 7: ...s at Site 1 72 11 8 Merging a Site 2 Domain into Site 1 72 11 9 Merging the Next GroupWise System 73 11 10 Sending the Merged Site 2 Databases to Site 2 73 11 11 Restarting the GroupWise Agents 73 11 12 Testing the Merged System 74 A Documentation Updates 75 A 1 September 29 2006 75 A 2 June 15 2006 75 ...

Page 8: ...8 GroupWise 7 Multi System Administration Guide ...

Page 9: ...use the User Comment feature at the bottom of each page of the online documentation or go to www novell com documentation feedback html and enter your comments there Documentation Updates For the most recent version of the GroupWise 7 Multi System Administration Guide visit the Novell GroupWise 7 Documentation Web site http www novell com documentation gw7 Additional Documentation For additional G...

Page 10: ...h Users of platforms that require a forward slash such as Linux should use forward slashes as required by your software When a startup switch can be written with a forward slash for some platforms or a double hyphen for other platforms the startup switch is presented with a forward slash Users of platforms that require a double hyphen such as Linux should use double hyphens as required by your sof...

Page 11: ...Wise 5 x 6 x and 7 x Systems Chapter 1 Understanding Connection Options on page 13 Chapter 2 Using Dynamic Internet Links on page 17 Chapter 3 Using Direct Links on page 27 Chapter 4 Using Gateway Links on page 33 Chapter 5 Synchronizing External GroupWise Systems on page 37 ...

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Page 13: ...u are connecting see Section 1 1 Connection Methods Supported by the Various GroupWise Versions on page 13 1 1 Connection Methods Supported by the Various GroupWise Versions The following chart lists the GroupWise 5 x 6 x and 7 x versions and the methods that can be used when connecting systems that are these versions KEY D Direct Link G Gateway Link I Dynamic Internet Link To use the chart locate...

Page 14: ...e recipient s Internet style address and the recipient s domain name is registered in DNS and associated with an MTA the message is properly routed to the recipient For information about connecting GroupWise systems via dynamic Internet links see Chapter 2 Using Dynamic Internet Links on page 17 1 3 Direct Links The direct link capability of the MTA enables it to use a mapped or UNC path to access...

Page 15: ...Understanding Connection Options 15 ...

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Page 17: ...Version Requirements To use dynamic Internet links to connect your GroupWise system with another GroupWise system both GroupWise systems must have at least one domain that is running one of the following versions of the GroupWise MTA GroupWise 5 5 GroupWise 5 5 Enhancement Pack GroupWise 6 x GroupWIse 7 x Versions of the MTA prior to version 5 5 do not support dynamic Internet links 2 2 Installing...

Page 18: ...r GroupWise system to receive messages from another GroupWise system via a dynamic Internet link you need to create a DNS resource record for at least one of your MTAs The resource record enables the MTA s address along with the Internet domain names associated with it to be broadcast throughout the Internet You need to create the following resource records in DNS An address A record that maps the...

Page 19: ... protocol must be specified as tcp The name corresponds to the Internet domain name you want associated with the MTA In the above sample novell com groupwise novell com and support novell com are the Internet domain names defined in GroupWise Time to Live column 2 TTL time to live is the amount of time the record is cached in memory so it doesn t need to be looked up again TTL is specified in seco...

Page 20: ... 2 5 1 Configuring a NetWare 6 x or 5 1 Server for DNS Lookups on page 20 Section 2 5 2 Configuring a Windows 2000 Server for DNS Lookups on page 20 2 5 1 Configuring a NetWare 6 x or 5 1 Server for DNS Lookups On a NetWare server you need to have a resolv cfg file in the sys etc directory that defines the DNS name server for that NetWare server The resolv cfg file would look similar to the follow...

Page 21: ...electively disable DNS lookups for individual MTAs Section 2 6 1 Enabling DNS Lookups for All MTAs on page 21 Section 2 6 2 Enabling Disabling DNS Lookups for Individual MTAs on page 22 2 6 1 Enabling DNS Lookups for All MTAs To configure your GroupWise system so all MTAs perform DNS lookups provided their servers are enabled for DNS lookups 1 In ConsoleOne click the Tools menu GroupWise System Op...

Page 22: ... DNS lookups for individual MTAs If you haven t used the GroupWise System Preferences to enable all MTAs to perform DNS lookups you can enable DNS lookups for individual MTAs 1 In ConsoleOne right click the MTA object then click Properties 2 Click GroupWise Routing Options to display the Routing Options page 3 Select the Override box to the left of the Allow MTA to Send Directly to Other GroupWise...

Page 23: ...f No The GroupWise client attempts to resolve the address further Go to Stage 2 2 7 2 Stage 2 GroupWise Client in the Sending System The GroupWise client checks the Internet domain addressing element listed after an sign in the address syntax and asks Is this Internet domain defined in my GroupWise system that is is it internal If there is no Internet domain element at this point the message is un...

Page 24: ...ain are routed to a designated MTA Go to Stage 5 If No The local MTA handles messages with an external Internet domain in the address Go to Stage 5 2 7 5 Stage 5 GroupWise MTA in the Sending System The GroupWise MTA asks Is this system set up to support DNS lookups If Yes The GroupWise MTA checks DNS Go to Stage 9 If No The GroupWise MTA attempts to find another way to connect to the Internet doma...

Page 25: ...r a SRV or TXT resource record and returns it to the MTA Go to Stage 10 If No The GroupWise MTA does not find any resource record Go to Stage 7 2 7 10 Stage 10 GroupWise MTA in the Sending System The MTA reads the name to TCP IP address mappings listed in the resource record for the other GroupWise system s MTAs chooses a domain to connect to based on a priority system established in the resource ...

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Page 27: ...oupWise System 2 must have the same type of access to GroupWise System 1 To create a direct link between GroupWise System 1 and GroupWise System 2 you would do the following In GroupWise System 1 define one domain from GroupWise System 2 as an external domain and then configure a direct link from a domain in GroupWise System 1 to the external domain This allows GroupWise System 1 to deliver messag...

Page 28: ...nal GroupWise system Domain Database Location Optional This is an optional field If you select the location of the domain database wpdomain db you are connecting to GroupWise automatically establishes a direct link to the domain using a UNC path as the link protocol Time Zone Select the time zone where the domain is physically located Version Select the domain s GroupWise version The domain s vers...

Page 29: ...ive UNC path or TCP IP to the external domain By default this is the domain you entered in the Link to Domain field when creating the external domain see Section 3 2 Creating an External Domain on page 28 All other domains in your system then have indirect links through the direct link domain to the external domain These links are configured automatically when the external domain was created To ma...

Page 30: ...operation screen you should see the external domain added to the domain count in the Status box If the link to the external domain is closed the MTA should be logging and displaying the reasons under its Configuration Status function The most common reason that a direct link is closed is that the MTA cannot attach to the server or volume There can be various reasons for a failure to attach Make su...

Page 31: ...domains post offices users resources and distribution lists as external objects in your GroupWise system When doing so the names of your external objects need to exactly match the names of the objects as defined in their system Domains in your system link to the external domains indirectly through the first external domain you created this is the external domain that one of your system s domains h...

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Page 33: ...roupWise 5 x 6 x and 7 x For the most current GroupWise gateway product information contact your local Novell office http www novell com index wwoffices html 4 1 Connecting Systems Through the Internet The Internet now links thousands of networks and workstations throughout the world GroupWise messages can pass over the Internet from one GroupWise system to another Currently there are two GroupWis...

Page 34: ...tems on different networks The GroupWise X 25 gateway provides this capability For more information see the GroupWise X 25 Gateway Guide at the GroupWise Gateways Documentation Web site http www novell com documentation gwgateways 4 4 Connecting GroupWise Systems Through Other E Mail Systems Several GroupWise gateways allow GroupWise messages to pass through other e mail systems with no loss of Gr...

Page 35: ...Using Gateway Links 35 For information about these gateways see the GroupWise Gateway Documentation Web site http www novell com documentation gwgateways ...

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Page 37: ...nd 7 x Therefore you can use it to synchronize information between 5 x 6 x and 7 x systems You cannot use it to synchronize information with GroupWise 4 x or 3 x systems External System Synchronization lets you control what information domains post offices users resources and distribution lists you send to the external system and what information you want to accept from the external system Any use...

Page 38: ...mation is not sent A user resource or distribution list from your system is added to the external GroupWise system only if its domain and post office exist in the external system as an external domain and post office in that system Because of this you should make sure that the Domains and Post Offices options are selected as well as the desired Users Resources and Distribution Lists options After ...

Page 39: ...k Close to save your changes After External System Synchronization is configured in both GroupWise systems the two systems exchange information After the initial synchronization any time domain post office user resource or distribution list information in one system changes the new information is sent to the other system provided that information is flagged to be sent ...

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Page 41: ...Connecting to Non GroupWise Messaging Systems II 41 II Connecting to Non GroupWise Messaging Systems Chapter 6 GroupWise Internet Agent on page 43 Chapter 7 GroupWise Gateways on page 45 ...

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Page 43: ...dle MIME or RFC 822 formatted messages sent using the SMTP protocol The Internet Agent also supports POP3 and IMAP4 which means that POP3 IMAP4 clients can be used to access GroupWise mailboxes In addition the Internet Agent supports LDAP which means that it can act as an LDAP server by providing LDAP queries of the GroupWise directory For information about installing the Internet Agent see Instal...

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Page 45: ...ovides gateways for the Microsoft Exchange and Lotus Notes messaging systems as well as the X 400 message transport protocol For up to date information about currently available GroupWise gateways see the GroupWise Gateways Web site http www novell com products groupwise gateways details html For GroupWise gateway documentation see the GroupWise Gateway Documentation Web site http www novell com d...

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Page 47: ...s III 47 III Merging with GroupWise 5 x 6 x and 7 x Systems Chapter 8 Why Merge GroupWise Systems on page 49 Chapter 9 Planning the Merge on page 51 Chapter 10 Preparing for the Merge on page 65 Chapter 11 Merging the GroupWise Systems on page 67 ...

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Page 49: ...refore the question of whether to merge GroupWise systems is mostly a matter of administration If you want your entire GroupWise system configured so it can be administered by one administrator from any location without needing to change system connections and manage external objects you should merge your systems If you want your entire GroupWise system configured so it can be administered by any ...

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Page 51: ...derstanding the Merge Process A merge is performed between the primary domains of two GroupWise systems Merging one system the primary domain and all of its subordinate objects with another consolidates the two systems resulting in only one primary domain and one or more new secondary domains and their subordinate objects To avoid confusion we will hereafter refer to the system whose primary domai...

Page 52: ...et If Site 2 has a primary domain and some secondary domains you first release all of the secondary domains in Site 2 to become primary domains in their own GroupWise systems Then you merge each Site 2 primary domain one at a time with the primary domain of Site 1 In other words you run the merge process once for each domain in Site 2 For more information see Section 11 5 Releasing Site 2 Secondar...

Page 53: ... as Site 1 Under Item 7 Site 2 Name enter the name of the GroupWise system to designate as Site 2 If you are merging three or more GroupWise systems you will select a different system as Site 2 each time you reuse this planning section and rerun the merge process Under Item 14 Site 1 Primary Domain enter the exact name of your Site 1 primary domain Under Item 5 Site 2 Primary Domain enter the exac...

Page 54: ...upWise administrator involved with the merge should avoid making any administrative changes in GroupWise after you have made the copies of the Site 2 databases GroupWise clients can function in the two systems while you run the merge against the copy If you are the Site 1 administrator you create directories for the Site 2 database copies both the original Site 2 primary domain and the newly relea...

Page 55: ... create external domains in that system For more information see Section 9 2 Planning Administrator Rights on page 53 Creating a Site 2 external domain in Site 1 does not add an object to your eDirectory tree however you can see the external domain object in the GroupWise View A reference to the external domain is added to your own system s databases so that it can use the defined link to route me...

Page 56: ... between Domains and Post Offices in Domains in the GroupWise 7 Administration Guide for information on setting up direct links between domains WORKSHEET Under Item 13 Site 1 External Domain Names enter the exact name of each Site 1 domain you want to create as an external domain in Site 2 Refer to worksheet items 14 and 18 for the Site 1 domain names Under Item 19 Descriptions for Site 1 External...

Page 57: ...ease a Site 2 secondary domain in the GroupWise View When you release a secondary domain it becomes an external Site 2 domain and is considered a primary level domain in its own single domain system The released that is external domain can then be merged into Site 1 to become a secondary domain there If the systems are not connected worksheet item 4 the Site 2 GroupWise administrator must have net...

Page 58: ...en three or more systems are merged especially if each system being merged has a number of secondary domains For example when you merge several systems you select one as Site 1 This first system retains its primary domain while the primary and secondary domains of the other systems all become secondary domains in Site 1 Also all secondary domains in the other systems each need to be released befor...

Page 59: ...designate as Site 2 If you are merging three or more GroupWise systems you will select a different system as Site 2 each time you reuse this planning section and rerun the merge process Under Item 23 GroupWise MTAs for Sites 1 and 2 list the GroupWise MTAs that you need to shut down during the merge Because you should be including all domains in the previously combined systems your list should be ...

Page 60: ...omain for Site 2 For more information see Section 9 1 Understanding the Merge Process on page 51 6 Paths to Site 2 wpdomain db Files gw sys branch1 gw sys distrib To merge a domain from Site 2 you must supply the path to the wpdomain db file for the domain being merged If there are multiple domains in Site 2 list the paths for each wpdomain db file For more information see Section 9 4 Planning the...

Page 61: ...entral Enter the local time zone for Site 2 For more information see Section 9 1 Understanding the Merge Process on page 51 10 Site 2 Secondary Domains Distribution List the names of all secondary domains in Site 2 One at a time each secondary domain in Site 2 will be released to become an independent primary domain on its own to be merged into Site 1 For more information see Section 9 1 Understan...

Page 62: ... Site 1 secondary domains List each of the paths to their wpdomain db files For more information see Section 9 4 Planning the Location of the Domain Database Backup Directories on page 54 16 Site 1 Name Manhattan Identify the GroupWise system you want to be Site 1 This system will retain its primary domain status For more information see Section 9 1 Understanding the Merge Process on page 51 17 Si...

Page 63: ...f Site 2 Name the directories so that you can keep track of which domain the database file belongs to For more information see Section 9 5 Planning GroupWise System Connections on page 54 22 Are Temporary Holding Directories for Site 2 on Another Tree Yes No No If your temporary holding directories are located on a tree different than the one Site 1 is on select Yes otherwise select No If you sele...

Page 64: ...directory For more information see Section 9 4 Planning the Location of the Domain Database Backup Directories on page 54 25 Paths to Site 2 Backup Directories gw sys bak distrib gw sys bak branch1 To protect against losing information in case of error you need a backup of each Site 2 domain database You should place each wpdomain db file in a separate backup directory Enter the paths for each dir...

Page 65: ...s to the GroupWise systems being merged See GroupWise Administrator Rights in Security Administration the GroupWise 7 Administration Guide for information on setting up administrator rights 10 2 Deleting Unused GroupWise Objects Use ConsoleOne and the GroupWise View to delete any eDirectory User objects GroupWise user accounts and GroupWise distributions lists that are no longer in use worksheet i...

Page 66: ...omains in Site 2 you are asked to resolve any pending operations You can speed up the release operations by doing this now 1 In ConsoleOne make sure you are connected to the GroupWise system for Site 2 then click Tools GroupWise System Operations Pending Operations 2 Note any pending operations and resolve them ...

Page 67: ...11 6 Sending Site 2 Databases to the Site 1 Administrator on page 72 Section 11 7 Receiving Site 2 Databases at Site 1 on page 72 Section 11 8 Merging a Site 2 Domain into Site 1 on page 72 Section 11 9 Merging the Next GroupWise System on page 73 Section 11 10 Sending the Merged Site 2 Databases to Site 2 on page 73 Section 11 11 Restarting the GroupWise Agents on page 73 Section 11 12 Testing th...

Page 68: ...pped location as a UNC path worksheet item 6 Time Zone Select the time zone where the Site 1 domain is physically located worksheet item 9 Version Select the database version for the Site 1 domain The version is determined by the domain s MTA version Link to Domain Select the domain in Site 2 you want the external domain to link to ConsoleOne creates a direct link to this domain worksheet item 5 a...

Page 69: ... Site 1 domain you specify will route messages to and from the external domain worksheet item 14 and worksheet item 18 4 Click Create to create the external domain and add it to the GroupWise View 5 Repeat Step 2 through Step 4 for every Site 2 external domain you need to create worksheet item 5 and worksheet item 10 11 2 Configuring Links Between Site 2 Domains and Site 1 Secondary Domains If you...

Page 70: ...h Site 2 external domain has an inbound link from either the Site 1 primary domain or a Site 1 secondary domain 1 In ConsoleOne make sure you are connected to the Site 2 GroupWise system 2 Click Tools GroupWise Utilities Link Configuration to launch the Link Configuration tool 3 In the domain list select the external domain worksheet item 8 whose inbound links you want to check 4 Check the Inbound...

Page 71: ...ain then click Next 9 In the Update eDirectory Objects dialog box select Yes if you have access to the eDirectoryTM tree in which the domain is located then click Next or If you don t have access to the domain s eDirectory tree select No then click Next After you release the domain you will need to send the released domain s database to someone who has access to the domain s eDirectory tree He or ...

Page 72: ...1 This section applies only if the systems you are merging cannot be directly connected and you must use temporary database copies worksheet item 4 1 If you created temporary holding directories to accommodate the Site 2 system databases copy the files from the media to your server worksheet item 21 You will use these directories as the location for the merge of the Site 2 domains to Site 1 2 Keep...

Page 73: ...hen click Next 10 In the Ready to Merge Domain dialog box click Merge to begin the merging process When the process has completed the Domain Successfully Merged dialog box is displayed 11 Click Done to exit the Merge GroupWise Domains Advisor The merged Site 2 domain now appears as a secondary domain in Site 1 12 Repeat Step 2 through Step 11 to merge any other external domains that is the seconda...

Page 74: ...were in Site 1 before the merge to see if they are still being displayed 2 Send a test message from the primary domain to the new secondary domains merged from Site 2 to ensure that message routing is working correctly After you are satisfied with the operation of the merged system you can merge the next system by starting with Chapter 9 Planning the Merge on page 51 If you have already completed ...

Page 75: ... republished Within each dated section the updates are listed by the names of the main table of contents sections The GroupWise 7 Multi System Administration Guide has been updated on the following dates Section A 1 September 29 2006 on page 75 Section A 2 June 15 2006 on page 75 A 1 September 29 2006 A 2 June 15 2006 Location Change Merging with GroupWise 5 x 6 x and 7 x Systems Section 11 4 Crea...

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