NovaTracker AssetTrac AT0303KE, Owner'S Manual & Reference

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9. Frequently asked questions
Q: What is AssetTrac?
A: AssetTrac is a location device that uses
G lobal P ositioning S ystem (GPS) to acquire
location and G lobal S ystem for M obile communication (GSM) wireless to report to a
remote server.
Q: Does the device only work with a clear view of the sky?
A: Not necessarily, AssetTrac is able to function inside most vehicles, whether that is in
the glove box, passenger seat, under the seat, or in the trunk. Results can vary, and may
not receive a GPS position if there’s too much interference.
Q: Does the AssetTrac locator require installation?
A: Not normally the device consists of a self-contained package that includes all
antennas.
Q: What wireless network standards does AssetTrac support?
A: AssetTrac uses the GSM (
G lobal S ystem for M obile Communications) network. This
is one of the most common cellular communication standards. GSM is not the only
standard used in the United States but it is the most prevalent system used in densely
populated areas.
Q: What areas will the AssetTrac be able to operate in?
A: AssetTrac will be able to transmit wherever there is an available GSM signal. If there
is not an available cell phone signal it will log up to a 3500 locations and transmit all the
logged data when a cellular signal becomes available.
Q. What geographic areas will my AssetTrac unit work?
A. Everywhere that you have a GSM cell phone network available. It will work best in
densely populated areas and along major highways.
Q: How does my AssetTrac actually communicate with me?
A: AssetTrac uses the SMS messaging system commonly used for text messaging.
AssetTrac will gather its location, time, and battery level then send out the data using the
SMS message system to a server. The server will receive the data and process it into the
nearest street address and post the information, most commonly on a web browser.
Q. My AssetTrac unit is showing me the correct town but not a street address or is
missing the street number?
A. AssetTrac units report the latitude and longitude as a number. It is up to the database
on the server side to provide the address and street numbers. Often missing streets are
either new or have had their name changed since the database was last updated.