Novatel High-Speed2go User Manual Download Page 1 | Manualshive

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Device User Manual

3G Mobile Hotspot

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Summary of Contents for High-Speed2go

Page 1: ...Device User Manual 3G Mobile Hotspot ...

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Page 3: ...3 Contents 4 Welcome 6 Get Connected 11 Product Information 14 Troubleshooting 27 Customer Limited Warranty 30 Record Your Settings ...

Page 4: ...WiFi router that uses Comcast High Speed 2go service to create a portable WiFi Hotspot It allows you to simultaneously connect up to 5 WiFi enabled devices such as a laptop media player gaming console camera or smartphone to Comcast s 3G mobile Internet service Welcome 4 ...

Page 5: ...Device User Manual Rechargeable lithium ion battery AC power adapter Carrying pouch Minimum Requirements Hardware WiFi enabled device supporting WiFi 802 11 b g Service Comcast 3G mobile Internet service Browsers If a change in default settings is desired use one of the following browsers Internet Explorer v6 v8 Safari Mozilla Firefox ...

Page 6: ...your WiFi manager to access the list of available wireless network connections Tips on Accessing Your Wireless Network The steps to connect to a WiFi network vary depending upon your operating system and whether you use a local utility or third party software such as the Comcast Connection Manager Generally you click on an icon often in the System Tray for Windows or System Preferences Network on ...

Page 7: ... Show Wireless Network Connection Select a network to connect to Security Enabled Network PHS 6ee COMCAST 2b4 Secure Unnamed Network Unsecured network Unsecured network Set up a connection or network Open Network and Sharing Center All Cancel Connect Mon 4 20 PM AirPort On Turn AirPort Off COMCAST 2b4 Secure Conference 1 CP MBR1000 CP1_MBR1000 CTR 040 CTR 70b CTR 86f CTR500 9f5 MBR 016 MBR a5a MBR...

Page 8: ...en your web browser and enter http settings hotspot or http 192 168 0 1 in the URL or address window Press the Enter or Return key Locate the Login box at the top right corner Enter admin which is the default Administration Password Click the Login button If you have changed the Administration Password you must enter your new password Once you have logged in you can change the 3G Mobile Hotspot se...

Page 9: ... Home page main menu select WiFi then WiFi Profiles From the WiFi Profiles page go to Network Key and enter your new WiFi Key When finished click Apply Your 3G Mobile Hotspot will restart and you will reconnect using your new WiFi Key e g Network Key Security Key WPA Password Tip Record Your Settings Your Mobile Hotspot includes default settings for Administration Password Network Name SSID WiFi K...

Page 10: ... option to change Profile from Secure to Open default setting is Secure Changing your profile to Open allows anyone within your wireless range to use your 3G Mobile Hotspot so please remember that you are responsible for all usage by you or others that occurs on your 3G Mobile Hotspot ...

Page 11: ...no light no power Green solid powered on but not transmitting receiving slow blinking powered on but no available service intermittent blinking transmitting receiving data at a speed proportional to blinking rate Power Button LED Indicates no light no power Green solid powered on and fully charged glowing hibernate mode Blue solid blue powered on and roaming Red blinking battery critically low Amb...

Page 12: ...r and enter http settings hotspot or http 192 168 0 1 into the URL or address window Press the Enter key Enter your Administration Password and click Login The 3G Mobile Hotspot Home page appears Go to the main menu and select Advanced then Power Management The Power Management page appears To select Power Management Settings LED Disable LEDs Checking this box turns off all LEDs AC Power i e plugg...

Page 13: ...n your 3G Mobile Hotspot is operating on battery power Shutdown Click on the drop down menu to reduce the time your Hotspot will remain idle before shutting down completely Select a range from 2 to 60 minutes or click Never to disable this feature Click Apply once you have selected your Power Management settings 13 ...

Page 14: ...ry is fully charged Attach the AC wall adapter to the 3G Mobile Hotspot and plug it into an electrical outlet for about 3 hours I cannot locate the sticker on the device that lists the default SSID and WiFi Key If the default password sticker is not present on the bottom of your 3G Mobile Hotspot open the battery compartment on the bottom of your Mobile Hotspot Remove the battery and you will see ...

Page 15: ...han 30 feet of your laptop media player or other WiFi enabled device If you are still unable to connect to the network record any error messages displayed and contact Customer Care at 1 866 206 2182 I am unable to find a 3G signal when viewing the Status page at http settings hotspot or http 192 168 0 1 Try moving closer to a window if indoors or to higher ground if outdoors Also it is possible th...

Page 16: ...Hotspot all settings revert back to original default settings If you have personalized your settings you will have to re enter them Record your settings on the last page of this manual My Mobile Hotspot Has a Power button LED light with a blinking amber color Seems to have frozen or is locked Reset the 3G Mobile Hotspot to the factory default settings refer to the previous steps above Where can I ...

Page 17: ...ot short circuit a battery or allow metallic or conductive objects to contact the battery terminals Promptly dispose of used batteries in accordance with local regulations Battery usage by children should be supervised Avoid dropping the device or battery If the device or the battery is dropped especially on a hard surface and the user suspects damage contact Customer Care at 1 866 206 2182 Improp...

Page 18: ...allowed The following contains other safety and operational guidelines Because of the nature of wireless communications transmission and reception of data can never be guaranteed Data may be delayed corrupted i e have errors or be totally lost Although significant delays or losses of data are rare when wireless devices such as the 3G Mobile Hotspot are used in a normal manner with a well construct...

Page 19: ...interfere with this equipment Do not operate the Mobile Hotspot device in any aircraft whether the aircraft is on the ground or in flight It can transmit signals when operating that could interfere with various onboard systems The driver or operator of any vehicle should not operate the Mobile Hotspot device while in control of a vehicle Doing so will detract from the driver or operator s control ...

Page 20: ...the device Unauthorized dismantling or repairing of the device will void the warranty This device generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications Do not use the device immediately after a sudden temperature change e g from an air conditioned environment to high temperature...

Page 21: ...nterference when the equipment is operated in a residential environment This equipment generates radio frequency energy and is designed for use in accordance with the manufacturer s user manual However there is no guarantee that interference will not occur in any particular installation If this equipment causes harmful interference to radio or television reception which can be determined by turnin...

Page 22: ...e harmful interference 2 This device must accept any interference received including interference that may cause undesired operation WARNING DO NOT ATTEMPT TO SERVICE THE WIRELESS COMMUNICATION DEVICE YOURSELF SUCH ACTION MAY VOID THE WARRANTY THE 3G MOBILE HOTSPOT IS FACTORY TUNED NO CUSTOMER CALIBRATION OR TUNING IS REQUIRED CONTACT NOVATEL WIRELESS TECHNICAL SUPPORT FOR INFORMATION ABOUT SERVIC...

Page 23: ...tenna or transmitter unless specifically authorized by Novatel Wireless Technologies MODIFICATIONS The FCC requires that you be notified that any changes or modifications made to this device that are not expressly approved by Novatel Wireless may void your authority to operate the equipment Safe Use Notification continued 23 ...

Page 24: ...st tampering and unauthorized reprogramming High Speed 2go service and other services options must be purchased separately This device operates within the CDMA frequency band of 800 MHz 1 9 GHz Coverage is not available everywhere This product meets current FCC Radio Frequency Emission Exposure Guidelines FCC Approval This device is compliant with Parts 15 22 and 24 of the FCC Rules FCC ID PKRNVWM...

Page 25: ...1150 mAh LED Two Service Status LED Power Button LED Environmental Specifications Operating Temperature 14 F to 113 F 10 C to 45 C CDMA Technology CDMA Specification CDMA EVDO Rev A Rev 0 CDMA 1XRTT Band Designation 800 1900 MHz Transmit Band 824 7 848 31MHz 1851 25 1908 75MHz Receive Band 869 7 893 31MHz 1931 25 1988 75MHz 25 ...

Page 26: ...ights 2010 Comcast Comcast and the Comcast logo are trademarks of Comcast Other marks are the property of their respective owners Patents Licensed by Qualcomm Inc under one of the following Patents 4 901 307 5 337 338 5 535 239 5 056 109 5 414 796 5 544 196 5 101 501 5 416 797 5 568 483 5 109 390 5 490 165 5 600 754 5 228 054 5 504 773 5 657 420 5 267 261 5 506 865 5 659 569 5 267 262 5 511 073 5 ...

Page 27: ...rable or assignable This warranty does not apply to a Products subject to abnormal use or conditions accidents mishandling neglect unauthorized alterations misuse improper installation or repair or improper storage b Products whose mechanical serial number or electronic serial number has been removed altered or defaced c Damage from exposure to moisture humidity excessive temperature or extreme en...

Page 28: ... it for repair or service This includes all contact lists downloads i e third party software applications games and graphics and any other data added to your device Comcast is not responsible for and does not guarantee restoration of any third party software personal information or memory data contained in stored on or integrated with any wireless device whether under warranty or not returned to C...

Page 29: ... being repaired or replaced No person or representative is authorized to assume for Comcast any liability other than expressed herein in connection with the sale of this product Some states or provinces do not allow limitations on how long an implied warranty lasts on the exclusion or limitation of incidental or consequential damage so the above limitation or exclusions may not apply to you This W...

Page 30: ... Network name for your 3G Mobile Hotspot WiFi Key Also referred to as Network Key Security Key WPA Password This functions as a Security Key to enter into your network It prevents other WiFi users from accessing your 3G Mobile Hotspot network without your permission Record your settings so you don t forget Administration Password Network Name SSID WiFi Key e g Network Key Security Key WPA Password...

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