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WARRANTY INFORMATION

 

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Laser Quantum USA  

47673 Lakeview Blvd  
Fremont  
CA 94538, USA  
USA  

TEL: 

+1 510 210 3034 

 

 

Laser Quantum Germany  

Max-Stromeyer-Str. 116  
78467 Konstanz  
Germany 

TEL: 

+49 (0) 7531 368371 

 

Warranty Information 

Laser Quantum provides a return to base warranty across all our product ranges. See contact details in the Support section. 
Warranty cover for the laser is subject to proper use, care and protection from mistreatment. Examples of mistreatment 

include but are not limited to any of the following:  

 

Any deviation from the instructions laid out in the Operating Manual 

 

Opening the product or breaking the warranty seals 

 

Operation in any hostile environment as outlined in the Operating Manual 

 

Any damage due to operation in unclean environments 

 

Any substantial mechanical shock 

 

Any damage through static discharge (this will not occur under normal operation) 

 
The definition of mistreatment and its applicability to the warranty is at the reasonable discretion of Laser Quantum.  
Laser Quantum’s obligation under this warranty is limited to the replacement or repair of the product which having been 

returned to the factory is found to be defective, and where the defect was not caused by factors external to the product. 

Any replacement part/product is under warranty for the remainder of the initial product warranty period. 

 

 

 

 

 

 

 

 

Summary of Contents for gem with smd12

Page 1: ...ENGINEERED BY LASER QUANTUM gem with smd24 User Manual...

Page 2: ...will provide initial assistance to rectify the problem remotely If this is not possible they will provide you with a Return Material Authorisation RMA Form and instruction on how to package and return...

Page 3: ...erating Manual Opening the product or breaking the warranty seals Operation in any hostile environment as outlined in the Operating Manual Any damage due to operation in unclean environments Any subst...

Page 4: ...ipment for measurement and laboratory use General requirements Directive 2014 30 EU Electromagnetic Compatibility EMC Directive EN 61326 1 2013 Electrical equipment for measurement control and laborat...

Page 5: ...safe mode Electrical Specification Environment Optimal Operating Temperature Range Laser Head 22 C to 37 C Maximum Operating Temperature Laser Head 40 C Maximum Operating Temperature PSU 60 C For opt...

Page 6: ...the following instructions to avoid eye damage and prevent the risk of fire Laser safety goggles must be worn at all times when the laser is in operation Always ensure the beam is safely collected in...

Page 7: ...NOT interchangeable and must remain paired to meet specification Pairing with another Laser Quantum PSU should not be attempted as this may damage the laser Depending on the purchase specification so...

Page 8: ...SYSTEM SPECIFICATIONS PAGE 8 Weights and Dimensions gem laser head Weight 0 75 kg smd24 PSU Weight 1 2 kg...

Page 9: ...rawings Figure 4 1 Warning Serious Personal Injury The Gem laser contains components which can be damaged if exposed to an electro static discharge Ensure the connector pins on the back of the laser h...

Page 10: ...aser may now start to emit laser light Power Mode The laser operates in Power mode The laser power is constant and a feedback control loop maintains the power at the level requested by the operator vi...

Page 11: ...oratory interlock safety circuit If either Interlock is broken the system will shut down the Enable button must be pressed to restart the system Connections to the control port shall be potential free...

Page 12: ...5 GND Ground Port settings are Baud Rate 57 600 Parity None Stop Bit 1 Hand Shaking None The operator must wait for a response from the PSU before sending the next command A response is any text strin...

Page 13: ...l cable 3 m is used compliance of the system may be compromised unless optical isolation is used RemoteApp Using Laser Quantum s unique RemoteApp software suite the laser can be controlled via the RS2...

Page 14: ...e g TEC forced air cooling water cooling For further information on heatsinking your laser system please consult your sales representative who may be able to provide a heatsink solution gem laser hea...

Page 15: ...th the laser and do not attempt to control the laser with any other PSU Ensure laser is firmly fixed to an appropriate heatsink to allow efficient heat dissipation from the laser head and ensure a the...

Page 16: ...accepts no liability for damage to persons or property caused by incorrect or unsafe use of any of its products this is the sole responsibility of the user Proper safety regulations for the use of the...

Page 17: ...ered by Laser Quantum ARGES part of Novanta 125 Middlesex Turnpike Bedford MA 01730 USA Phone 1 781 266 5700 Email photonics novanta com Website https novantaphotonics com May 2022 2022 Novanta Corpor...

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