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towards the receiving part of the product.
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Remove and reinsert the batteries in the remote control.
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Replace the batteries in the remote control for a new set.
6. Cannot connect network .
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Make sure the network of your family is good.
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Make sure the Ethernet cable is inserted firmly to the LAN router.
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Make sure the Wi-Fi can work on other device.
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Input the Wi-Fi password again.
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Get auto IP again.
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Restart the receiver again.