TROUBLESHOOTING
Electric Driving System
Charger
WARRANTY
One-Year Limited Warranty
Phenomenon
Electric driving system is unstable
Low speed
Power indicator is off
Electric driving system makes
noise
Electric driving system generates
smoke or odor
Battery power indicator lights on,
but the motor doesn't work
Drive distance is short
Check
Battery is not charged
Tire pressure is low
Tire is damaged
Overloading
Does plug tightly connect with
the battery
Is the battery fully charged?
Is it used in a low temperature
environment?
Battery service life has expired
Solution
Charge the battery
Inflate the tire
Repair the tire
Limit the goods at max load
Tightly connect the plug
If this doesn't solve the problem, it is possible
that the battery terminal or wire is loose.
Please contact the seller
Check for foreign objects in the electric driving
system or a lack of lubricant
Please contact the seller
Electric driving system is faulty
Please contact the seller
Wire is loose or electric drive system is faulty
Please contact the seller
Charge the battery
Operate in warmer environment
Please replace the battery.
The Battery service life is expired when the dis
charging time is less than 70 minutes at 5A
current in the 20
environment after charging.
Connect it again. If it still won't charge, that
means the charger has failed or the fuse is
damaged
Please contact the seller
Confirm the charging method and charge
again If it still doesn't charge, you have charger
failure
Please contact the seller
Immediately unplug the power socket and stop
using.
Please contact the seller
Immediately unplug the power socket and stop
using.
Please contact the seller
Charge failure
Charger generates noise, odor
and smoke
Charger becomes warm
Is the power socket tightly
connected with charging plug?
Is the charger indicator light on?
It may generate heat when
o
charging (4060 C)
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