DISTRIBUTOR SERVICE PROGRAM
Semi-annual service inspections, at six month intervals for the first two years of system operation, are provided by your local
Norweco distributor and are included in the original purchase price of the Singulair system. Costs for travel and labor are not
charged to the owner. During an inspection, each mechanical aerator, Bio-Kinetic system and other plant components are
serviced as outlined in the Singulair Service Manual. After the initial two year service program is completed, the local distributor
will provide continued service at the owner’s option. The service program should be renewed by the owner to insure maximum
system performance.
Ask your Norweco distributor about a renewable service contract. If you allow service coverage to expire, you can still obtain the
professional assistance of a factory-trained technician. However, these special service calls will be performed on a time and
materials basis. Professional service is important to proper system operation and should not be allowed to lapse. Be sure to
consider the advantages of a renewable service contract.
The local Norweco distributor’s service technician will perform the following services during each service inspection:
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Check aerator operation
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Check aerator power consumption
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Check aerator air delivery
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Clean stainless steel aspirator shaft
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Clean aspirator tip
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Clean fresh air vent in concrete cover
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Inspect aeration chamber contents
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Check operation of control center
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Adjust time clock when required
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Remove the Bio-Kinetic system
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Scrape the clarification chamber
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Inspect the Bio-Static sludge return
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Inspect outlet coupling
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Install a clean Bio-Kinetic system
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Fill Blue Crystal feed tube
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Fill Bio-Neutralizer feed tube
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Inspect effluent quality
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Inspect outlet line
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Inspect ground water relief point
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Inspect effluent disposal system
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Complete owner service record
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Complete health department notification
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Complete distributor service record
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Mail health department notification
