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18

rec

pause

play

rew

fwd

stop

skip

replay

menu

9

8

7

6

5

4

3

2

1

Player Controls

Control your recorded or live program with the following buttons:

1. 

MENU

From wherever you are,  
MENU returns you one step  
at a time toward the top level  

of the main menu.

2. 

 PLAY

Begins playing the TV show or 
media file in focus. Also allows you 
to view the show at the point of fast-
forwarding or rewinding.

3. 

 SKIP

Skips forward the number of 
seconds that you predefine in 
settings. Also takes a vertical list of 

TV programming forward in time  

24 hours.

4. 

 REPLAY

Rewinds seven seconds. Also takes 
a vertical list of TV programming 
back in time 24 hours.

5. 

 REWIND

Press up to three times (for three 
speeds) to rewind the show.

6. 

 FAST-FORWARD

Press up to three times (for three 
speeds) to fast-forward. 

7. 

 RECORD

Press RECORD while watching  
a show or with a show in focus  
to record.

8. 

  STOP

Exits out of a recorded show  

or stops a recording in progress if 
you’re watching that show  
full screen.

9. 

PAUSE

Pauses the show you are watching.

Summary of Contents for Pulse TV

Page 1: ...User Guide ...

Page 2: ... Conflict Detection 31 Screen Saver 31 Recorded TV Intro to Recorded TV 33 Recorded TV Layout 34 Management 35 Options 37 Sort Options 37 Canceled and Deleted 37 Scheduled to Record 37 Options 38 Series Options 38 Recording Defaults 38 Recording Space 39 External Hard Drive 40 TV Channels TV Channels Layout 42 TV Channels Focus 43 Recording Icons 44 Preview Panel 45 Channels Action Menu 47 Action ...

Page 3: ...2 Downloading a Mobile App 83 Intro to the Arris App 84 Guide Screen 85 1 Show Hide Channel In Guide Icon 86 2 Favorites Icon 86 3 Now Button 86 4 Network Channel logos 86 5 Program listings 86 6 Media Player Selection 87 7 Filter Icons 87 8 Activity Icon 87 9 Handle Icon 87 10 Select Date 87 Scheduling Recordings 88 Search Screen 89 Recorded TV Screen 90 Remote Screen 91 Settings Screen 92 SuperT...

Page 4: ... Internet Account Access Online Scheduling 123 Online Management 124 Other Features 125 Media Gateway Hardware External Hard Drive 127 Reset Button 128 LED Display 128 Wireless Network Configuration 129 Connecting Devices to Your Network 129 Configuring Your Ethernet Connection 130 TCP IP Configuration for Windows 2000 131 TCP IP Configuration for Windows XP 132 TCP IP Configuration for Windows Vi...

Page 5: ...6 Welcome Congratulations on choosing Pulse TV Let s get started with all your system can do ...

Page 6: ...s you ve recorded Search Options to search for programs by title keyword or by category SuperTicker A customizable t icker that lets you view the latest news sports scores and stocks without missing your show Home Network An easy way to enjoy media stored on your computer from the comfort of your TV On Demand Contains the VOD library of all available titles Games A variety of classic games like Bl...

Page 7: ...ll children s programming in one consolidated list HDTV A filter that displays all of the high definition content Movies A filter that displays all available movies including live and recorded TV as well as VOD Sports A filter that displays all available sports content Favourites A filter that lets you add your favorite TV video photo and music content to one convenient place ...

Page 8: ...urrent selection is in the focus area of the menu When cards are in focus they appear raised and highlighted 5 VERTICAL LIST Contains all of the items in the current horizontal category 6 INFO PANEL Depending on the item in focus this area either provides more information about that item or a selection of choices for that item 7 CARD Items in vertical lists are called cards 8 CATEGORY Items in the...

Page 9: ...hrough your choices There are a couple of features to be aware of with the horizontal categories 1 Auto Expand When you bring a horizontal card into focus all of the choices in that category will open up in a vertical list 2 Navigation Fade Back When a vertical list appears the horizontal navigation fades Simply pressing the left or right arrow buttons will bring the horizontal menu right back ...

Page 10: ...ng OK on these option cards will reveal all of the actions available Option cards will differ in appearance from the rest of the cards in the list In some areas of the main menu such as Find by Category the option card will allow you to access a deeper level of the menu Turbo Scroll If you hold down an arrow button you can increase your browsing speed The icons will help you quickly recognize medi...

Page 11: ... for that item in an action menu Use the up and down arrow buttons to scroll through your action menu options Action menus have a focus just like the main menu To select an option bring it into focus and press OK To close the action menu either select close or press the left arrow button ...

Page 12: ... re browsing the menu The Mini TV will show you what s currently playing whether it s a photos slideshow TV program or Jukebox album To enjoy the media in the Mini TV full screen press ZOOM on your remote control To watch Live TV regardless of what s playing in the Mini TV press LIVE TV ...

Page 13: ...14 Remote Control The Remote Control makes using your Media Player easy to use while giving advanced users full control ...

Page 14: ...o 1 2 abc 3 def vol ch last mute rec pause play rew fwd stop skip replay menu back next OK info zoom ticker live TV A B C D 0 clear enter 7 8 9 pqrs tuv wxyz 4 ghi 5 jkl 6 mno Using Your Remote Your remote will automatically allow you to control the menu ...

Page 15: ... 1 DVR Goes to the Recorded TV category 2 VOD Goes to the Pulse TV Video On Demand category 3 GRID Activates the traditional Grid Guide view of TV programming 4 LIVE TV Goes to full screen live TV regardless of what s currently in focus ...

Page 16: ...ion menu 3 BACK Takes a vertical list displaying TV programming back to the previous half hour Also pages back through an info note and backs out of a second level menu 4 NEXT Takes a vertical list displaying TV programming forward to the next half hour Also pages forward through an info note 5 INFO Brings up an action menu of options related to the item in focus 6 ZOOM Alternates between full scr...

Page 17: ... forward the number of seconds that you predefine in settings Also takes a vertical list of TV programming forward in time 24 hours 4 REPLAY Rewinds seven seconds Also takes a vertical list of TV programming back in time 24 hours 5 REWIND Press up to three times for three speeds to rewind the show 6 FAST FORWARD Press up to three times for three speeds to fast forward 7 RECORD Press RECORD while w...

Page 18: ... s IR receiver it must have a clear view of the front panel see the figure above Subchannel Separator Many networks broadcast multiple digital subchannels For example some networks broadcast four standard definition subchannels identified using a decimal point such as 09 09 1 09 2 and 09 3 When using the arrow buttons to navigate the electronic program guide these channels appear in order in the c...

Page 19: ... VOD ch ch last vol vol next back OK info A B C D setup input off on replay skip clear menu exit to liveTV 0 7 8 9 4 5 6 enter delete clear Using Your Pulse TV Advanced Remote Your remote will automatically allow you to control the menu ...

Page 20: ...rovider The front of the Pulse TV Advanced Remote has the same functionality as the regular remote with the following additions 1 APPS The apps button takes you directly to the App Market 2 SEARCH The search button takes you directly to the search by title feature 3 VOD The VOD button goes directly to the Video On Demand category in the menu On the back of the Pulse TV Advanced Remote you ll find ...

Page 21: ... Media Player when you press buttons To pair the remote 1 If your remote came with a USB dongle insert it into either a front or back USB port of the Media Player Wait until you see a message confirming that the dongle has been detected This takes approximately 30 seconds 2 Point the remote at the Media Player and press and hold the Up and SETUP keys until the remote Power button blinks rapidly 3 ...

Page 22: ...23 Full Screen TV With the mini guides available in full screen TV the Media Player makes channel surfing fun ...

Page 23: ...ou the program name air time and channel Use the up and down arrows to change the channel displayed in the Flip Bar without leaving the program you re watching On the right you ll see what s coming up next for the channel displayed in the Flip Bar You can see further into the future by pressing the right arrow button to highlight that panel and then using the up and down arrow buttons to scroll th...

Page 24: ...show selected 2 INFO PAGES Press NEXT or BACK on your remote to page through the show information 3 CLOCK The current time 4 LOGO AND CHANNEL NUMBER The logo and channel number of the selected show 5 PROGRAM SCHEDULE The time the program begins and ends 6 COMING UP Displays the next three shows coming up on the selected channel 7 ACTION MENU The list of options available for the selected show ...

Page 25: ...ough programming See All Times One of the options you ll see in a show s action menu is See All Times Select it to see a list of all of the times that the selected show airs Select the Back card to return to your original show listing PROGRAM INFO NOTES Just like in the main menu you can press the INFO button with the Flip Bar displayed to bring up an action menu which will give you more detailed ...

Page 26: ...h the Flip Bar up will bring up an action menu for the Flip Bar s show The options available are the same options available in the Channels Menu with the addition of closed captioning controls which makes it easy to toggle closed captions on and off ...

Page 27: ...rwarding or rewinding or resume from a pause Press LIVE TV to view the point of broadcast for the last channel you watched Press REPLAY to view the previous 7 seconds of the show Press SKIP to skip forward in the show up to the moment of broadcast You can decide how many seconds to skip with this button in the Settings menu Press PAUSE and then FORWARD once to activate slow motion Pressing RECORD ...

Page 28: ... The amount of temporary memory varies but it is never less than 30 minutes for standard definition or 10 minutes for HDTV TV Roaming With TV Roaming you can pause a show in one room and resume it in another Once you press pause if you switch to another room and choose to watch the same show it automatically plays at the point you left off ...

Page 29: ...current program 2 PROGRAM The current live or recorded program being played back 3 SHOW START TIME The start time of the recorded or Live TV program 4 STORED IN MEMORY While watching live TV this area the buffer displays the part of the show recorded in temporary memory While watching recorded TV it shows the entire contents of the show available for viewing 5 PLAYER BAR STATE The current state of...

Page 30: ... to cancel and which you would like to continue recording Screen Saver If there has been no activity for more than 30 minutes while browsing the main menu the Media Player will change to full screen TV with the last watched channel playing to help extend the life of your TV screen If live TV has been playing on the same channel for five hours without any input from the remote the Pulse TV screen s...

Page 31: ...32 Recorded TV Your Media Player makes it easy to watch and manage your recordings from one place in the main menu Recorded TV ...

Page 32: ...e listed in the vertical band in alphabetical order Episodes of a series are grouped into folders you ll see the individual episodes in the preview panel to the right To watch a show select it and press OK And if you ve already watched half of the show you can choose whether to resume where you left off or start over from the beginning ...

Page 33: ...re held within a folder listing the number of recorded episodes 5 EPISODES OR DURATION If the item in focus is a folder containing episodes in a series focus lists the number of episodes If it s an individual show it lists the show s duration 6 INFORMATION With a folder containing episodes in a series in focus this area shows the current recording options for the series With a single recorded prog...

Page 34: ...all times Displays all of the times that particular show airs Delete Removes the program from Recorded TV Recording options Lets you access the recording options menu Keep Until Your Media Player will automatically delete the oldest shows in your Recorded TV folder as you need the room for new recordings Keep Until lets you set the program to be deleted at the point of your choosing Lock Prevents ...

Page 35: ...36 Folder Options If you bring a folder of episodes into focus and press OK you ll see the following options See all times Recording options Delete all ...

Page 36: ...ther due to a conflict or someone in your household does sometimes it s hard to remember why that canceled show isn t showing up in Recorded TV Your Media Player keeps a list of shows that you have scheduled that will not record as well as shows that did not record The shows above focus have not aired yet while the shows below focus have already aired Scheduled to Record You can confirm that a sho...

Page 37: ...erences for the following settings that will then be applied each time you record a show Keep Decide how long shows will be stored Episode Limit Determine how many episodes of a series request to keep at once Accept Decide whether you ll record first run or repeats for a series request Close Start Start programs early or late Stop Stop programs early or late ...

Page 38: ... meter lets you know how much space you have left for more recorded programs It s located in two places in the main menu the Settings category and the Recorded TV category Press OK with the Storage Info card in focus to view details ...

Page 39: ...d drive at a time to the rear eSATA port on the Media Gateway When selecting an external drive keep in mind that your Media Gateway only supports eSATA storage devices marketed or certified for DVR use For instructions on how to set up and disconnect an external drive see the Media Gateway Hardware chapter ...

Page 40: ...41 TV Channels With all of the channels available these days it s tough to know what all of your options are The TV Channels category makes it easy to find what you want to watch ...

Page 41: ...el surfing Mini TV always keeps you in the action 4 FOCUS PROGRAM Pressing INFO on this item brings up an action menu 5 AVAILABLE TV PROGRAMS Displays all of the programs available in your TV lineup that are currently airing 6 RECORDING ICON Displays an icon if the show is recording or scheduled to record 7 INFORMATION PANEL Displays program information about the show in focus 8 PROGRAM INFORMATIO...

Page 42: ...us 2 SHOW TITLE The name of the program in focus 3 SHOW LENGTH The selected program s duration 4 RECORDING ICON Displays an icon here if the selected program is currently recording or scheduled to record 5 PROGRAM SCHEDULE Displays the selected program s air time 6 CHANNEL NUMBER The selected program s channel number 7 CHANNEL LOGO Displays the channel logo for the selected program ...

Page 43: ...DVR status at a glance The following icons appear on focus cards and vertical cards throughout the main menu The show is recording right now The show is scheduled to be recorded The show is recorded and may be deleted when space is needed for newer shows The show will not delete and can only be deleted manually ...

Page 44: ...that displays upcoming programs for the channel in focus Press the right arrow button to select the panel and then use the up and down arrows to browse through up to two weeks of programming for that channel For a shortcut back to the present time press the MENU button If you see a show you would like to record press the RECORD or the INFO button ...

Page 45: ...ates the day and time that the preview panel is currently displaying 4 PROGRAM INFORMATION Detailed show information such as title rating whether it s a repeat cast and crew 5 TIME Displays the time corresponding to each show 6 SELECTED SHOW The currently selected show Pressing info on the selected show brings up an action menu with options ...

Page 46: ...nnel 2 SHOW TITLE The name of the program or item 3 PROGRAM SCHEDULE The time the program begins and ends 4 PROGRAM INFORMATION Additional show information such as show title repeat cast and crew 5 NOTE PAGES Number of pages of program information 6 NEXT BACK Use the BACK and NEXT buttons to page through the note 7 OPTIONS The list of options available for the selected TV program ...

Page 47: ...luding the portion in the live TV buffer Watch Plays the program in full screen TV Add to Favourites Adds the channel to your Favourites category Lock Activates Parental Controls for the selected channel See all times Presents a list of all of that program s air dates times Record series Sets the entire series of that program to record You ll only see this option if the show is part of a series ...

Page 48: ...is currently recording you ll see Stop recording Stops recording the current show but does not delete the portion already recorded Watch Add to Favourites See all times Recording options Gives you a list of elements to alter about the way the program will record If the show is scheduled to record you ll see Recording options Cancel recording Removes the program from the recording lineup Add to Fav...

Page 49: ... Show The easiest way to record an individual show is to press the record button with that show in center focus If you want to record a series just press the info button and select record series from the action menu ...

Page 50: ...duled to record Scheduled to Record Recording options for a single episode scheduled to record Keep Lets you decide when the show will be deleted Get Series Sets the entire series to record Stop Allows you to set the recording to stop early or late Start Allows you to set the recording to start early or late Recording options for a series scheduled to record Keep Series Options Allows you to set r...

Page 51: ...s options Stop Series Options Keep Episode limit Determines how many episodes will be stored automatically Accept Determines whether you ll accept first run only or repeat episodes Timeslots Lets you record only epsiodes airing at a certain timeslot Priority Sets the priority order of your series recordings Cancel series Cancels the scheduled recordings Start Stop ...

Page 52: ...re automatically kept until more room is needed You can protect shows from deletion from the Recorded TV category see the following chapter for details When you schedule a new show to record your Media Player will check to make sure that your Media Gateway hard drive has enough room If your hard drive does not have enough room for the new recording you ll receive a message informing you that when ...

Page 53: ...ng shows The BACK button will take you one half hour earlier The SKIP button advances the category forward 24 hours and the REPLAY button goes back 24 hours If you browse to another TV category like a filter or TV Favourites the time slot will be maintained To return to the current time just press the MENU button You can also use the Change Time Slot card to move the category to a future time slot...

Page 54: ... navigate the guide INFO brings up a list of options SKIP will cycle forward 24 hours REPLAY will cycle back 24 hours BACK and NEXT will move through the guide in 30 minute increments ZOOM will alternate between the guide and full screen TV If you are looking at the present time in the guide MENU will return you to the main menu Black shows indicate currently airing programs gray shows will air in...

Page 55: ...56 Grid Guide Genres The Grid Guide has four different types of programming that are easy to spot by color Movies Red Sports Green Children s Purple News Grey ...

Page 56: ...ng shows The BACK button will take you one half hour earlier The SKIP button advances the category forward 24 hours and the REPLAY button goes back 24 hours If you browse to another TV category like a filter or TV Favourites the time slot will be maintained To return to the current time just press the MENU button You can also use the Change Time Slot card to move the category to a future time slot...

Page 57: ... navigate the guide INFO brings up a list of options SKIP will cycle forward 24 hours REPLAY will cycle back 24 hours BACK and NEXT will move through the guide in 30 minute increments ZOOM will alternate between the guide and full screen TV If you are looking at the present time in the guide MENU will return you to the main menu Black shows indicate currently airing programs gray shows will air in...

Page 58: ...59 Grid Guide Genres The Grid Guide has four different types of programming that are easy to spot by color Movies Rred Sports Green Children s Purple News Grey ...

Page 59: ...arch Sometimes you know the title Sometimes you just know what night it s on Sometimes you re in the mood for a certain type of show The Media Player has you covered to help you find what you re looking for ...

Page 60: ...three options to search for a show the results will return shows that are currently airing airing sometime in the future Pulse TV On Demand programming and shows that you have recorded You ll be able to tell what type of show you re looking at by the color of the card Current shows are black Future shows are gray Video On Demand Recorded and Pay Per View programs are yellow ...

Page 61: ...list on the left will filter down to only display shows that match your entry 3 SEARCH BOX As you select characters the characters are entered in the search box 4 FOCUS The details for the channel and show are displayed in the focus card 5 VERTICAL LIST The vertical list fills with shows that match your criteria Pressing the up or down arrows brings these shows into focus 6 SPACE Use a space to se...

Page 62: ... keyword enter each letter by selecting it and pressing OK You ll see results on the left filter down with each letter you enter Press the left arrow and use the up and down arrows to scroll through them SEARCHING TIP Did you know that you can use your remote control keypad like a mobile phone keypad For example by pressing 222 on your remote control you will enter the letter C By pressing 33 you ...

Page 63: ... deeper in the menu and allow you to browse subcategories 1 CATEGORY Category describes the type of search you re currently doing 2 SHOW CATEGORY The different types of shows run along the horizontal band 3 SHOW LIST Each show airing over the next 24 hours that falls into the selected category 4 SUB CATEGORY OPTION CARD Each category will contain a card labeled Press OK to see more Selecting this ...

Page 64: ...TV Filters To customize the type of content that appears in both areas select Options and press OK to clear the check box for the type of content you would like to remove You can remove TV Recordings Programs you ve recorded with your DVR TV Shows Live TV shows from Pulse TV s lineup VOD Programs from Pulse TV s Video On Demand library ...

Page 65: ...66 On Demand Pulse TV s Video On Demand selection gives you a vast library of great programming to choose from and an easy way to search through it all ...

Page 66: ...in the vertical band as well as a My Rentals folder When you bring each folder into focus the available movies in each will appear in the preview panel Pressing OK with any of these folders in focus will take you to that particular folder in the VOD library To browse the entire library press OK with the Movies card in focus ...

Page 67: ...k Uses Parental Controls to block access to that channel Buy Purchases the movie so that you can watch it immediately PIN Entry The first time you try to purchase a VOD program or purchase a PPV program or set Parental Controls you ll be prompted to create a PIN that you will then enter before you make additional purchases You can turn the PIN prompt off from the Parental Controls section of the S...

Page 68: ... may have rented Movies will continue to appear in this list until the rental has expired You can begin watching a movie by pressing OK If you begin watching a movie on one Media Player you can watch that movie in another room in the exact place you left off by pressing INFO and choosing resume If the Media Player in the new room has that selection locked with Parental Controls you ll need to ente...

Page 69: ...70 Home Network With your Media Player you can access your computer s music video and photos from the comfort of your living room ...

Page 70: ...uter listed in the Home Network category of the main menu To make sure that Home Network will function properly make sure that Your computer is set up to share content according to your server s instructions Your server software is not blocked by a Firewall DLNA Servers Although any DLNA server will work with Home Network the following DLNA servers have been fully tested with your Media Player Win...

Page 71: ...hen you first bring the Home Network card into focus you ll see all of your connected devices If one isn t showing up select Search for Media Servers and choose Search If connected properly any new devices will then appear ...

Page 72: ...e a folder selected and you would like to view a list of options for the content of that folder press INFO Supported Files Photo JPEG GIF BMP and PNG files Music MP3 WMA and AAC unprotected files and LPCM files Video MPEG 1 MPEG 2 MPEG 4 H 264 and WMV files These file types are available through DLNA servers that support transcoding Content that is protected by Digital Rights Management DRM will n...

Page 73: ...ess you can add content to the Favourites category in the main menu Press INFO with a folder or item selected with the exception of individual songs and choose add item to Favourites The content will then appear in the Favourites category ...

Page 74: ...a the following player controls can be used Slideshow PAUSE PLAY BACK NEXT SKIP REPLAY STOP Music PAUSE PLAY STOP BACK NEXT Video PLAY PAUSE STOP NOTE Northwestel supports media sharing from Windows devices to Pulse TV It does not support DLNA based sharing of personal media from Apple products to Pulse TV ...

Page 75: ...76 Pay Per View Watch premium programming with easy access to Pay Per View ...

Page 76: ...egular programming by browsing the Channels and Filter categories or doing a search Throughout the user interface you ll e able to spot PPV programming easily because its cards are a different color and it s labeled with the OnDemand logo There is also a purchase price listed for each program ...

Page 77: ...look for regular programming 2 By briniging the PPV category in to center focus you ll then see a list of all current PPV programming in the vertical list Throughout the user interface you ll be able to spot PPV programming easily because its cards are a different color and it s labeled with the OnDemand logo There is also a purchase price listed for each program ...

Page 78: ...g Pay Per Vew Programming When you see a PPV program that interest you just press OK You will then see an action menu with your purchase options You ll also be able to lock an content with a Parental Control option ...

Page 79: ...VOD program or set Parental Controls you ll be prompted to create a PIN that you will then enter before making additional purchases You can turn the purchase PIN prompt off from the Parental Controls section of the Settings category See the Settings chapter for details ...

Page 80: ...81 Mobile Apps A group of mobile apps brings control of your Media Player to your tablet and smartphone ...

Page 81: ...The Mobile Apps let you Use your tablet or smartphone as a remote control for your Media Player Browse programming in an easy to filter grid guide Search programming by a variety of criteria Schedule and manage recordings ...

Page 82: ...t with your Media Player You can do that in three easy steps 1 Go to the Mobile App card in the Settings area of your Media Player Choose add 2 Open the mobile app on your device 3 Enter the code displayed on the screen of your Media Player into the mobile app The rest happens automatically When you see the success message you re ready to use your mobile app ...

Page 83: ...ge your DVR and search for content with ease You can use the app to control any of the Media Players in your home To get the Arris App simply access the App Store and search for Arris App Select the Arris App from the list and install it on your device Once you have installed the app on your device it will look like this ...

Page 84: ...creen allows you to scroll through your channel listings for up to two weeks You may set recordings from here or even tune to a channel with just the touch of a button The features that are available on this screen are as follows ...

Page 85: ...ngs section of this guide 2 Favorites Icon The Favorites Icon lets you select channels that you want to have listed in your favorites channel lineup on your Ultra TV If the is showing then the channel will be included in the favorites channel lineup See information above in Show channel in guide Icon 1 on how to access the Favorites icons 3 Now Button The Now button can be tapped at anytime to ret...

Page 86: ...w the app to manage the DVR and use of the guide 7 Filter Icons Tapping the HD icon will only show HD channels Tapping the filter icon next to HD will allow you to filter guide listing by genre star rating TV rating or movie rating 8 Activity Icon When this icon is spinning the app is loading content or connecting When it stops moving all content has been loaded 9 Handle Icon This handle allows yo...

Page 87: ...ll give a description of the show the rating of the show and the cast information when available If the listing is currently available to watch then the option to tune to the channel and watch that show will be presented There will also be an option to record the program and if it is part of a series there will be an option to record the series as well ...

Page 88: ...cription The search screen will search the entire guide as well as any recorded content that on the DVR The results can be filtered by All TV Shows Movies Recorded TV There are also filter icons at the top right of the Search screen that allows you to filter by HD genre star rating TV ratings and movie ratings ...

Page 89: ...es Selecting a show within any of these screens will bring up the setting options for that show The options may include Play Series Recording Record Series Options and Delete Selecting any of these options prompts you for further actions Shows in the Recorded TV screen will have a banner indicating the status of the recording as shown above ...

Page 90: ...you to instantly jump to select category cards on the Pulse TV smart menu You can select the Channels view the Recorded TV screen or the HDTV screen listings Shortcut Keys The Shortcut Keys allow you to quickly bring up Recorded TV DVR Video On Demand VOD the Grid Guide Grid and Live TV Menu Keys The Menu Keys provide the ability to replay skip pause play stop record last channel fast forward and ...

Page 91: ...es are displayed highlighted or stacked DVR setting allows you to Choose how to resolve space conflicts select from automatically or ask Determine if you want to use default options or prompt for options when scheduling new recordings Select DVR default settings start stop episode limit keep and accept Turn Confirm Cancel and Delete on or off Account setting allows you to Log out of the app Manage...

Page 92: ...Media Player and the app Copy settings from the Media Player to the app Copy the settings from the app to the Media Player Replace Settings on Media Player Important The Media Player must not be in the settings or favorites menu when synching with the app ...

Page 93: ...94 SuperTicker Now you can view the latest news headlines sports scores financial news entertainment news and weather on your TV ...

Page 94: ...re called Topics An individual story in each topic is called an Item Sports scores and stock market index numbers in the SuperTicker update every 3 minutes All other SuperTicker information updates every 15 20 minutes Navigation The SuperTicker will automatically scroll through each topic subtopic and news item If you re interested in a particular topic you can use the left and right arrow buttons...

Page 95: ...tem the SuperTicker will stop automatic navigation but continue to update that item If you select lock topic the SuperTicker will scroll through the items in that topic The Asterisk button on the remote will rotate the following options locking a topic locking an item and unlocking everything You ll know that a topic is locked because the horizontal arrows turn red When an item is locked the verti...

Page 96: ...ENU Pressing OK on an item in the SuperTicker brings up an action menu with that item s options 3 NAVIGATION You can navigate SuperTicker topics by using the left and right arrows You can navigate topics by using the up and down buttons 4 SUPERTICKER ITEMS The SuperTicker menu items are shown on one line ...

Page 97: ...line that interests you you can read the whole story by pressing OK and choosing more info You can also press the INFO button An info note will open up that displays the story Use the BACK and NEXT buttons to scroll through pages of the story ...

Page 98: ...99 Playing Games The Media Player comes with a collection of games to help you pass the time between shows ...

Page 99: ... the Games category on the horizontal band you ll have access to Tomato Bowling Video Poker Blackjack Invasion Wave Blast It Ping Blockbreaker Bubble Blast HD 21 Frenzy Mahjong Code Breaker Solitaire HD Slot Machine ...

Page 100: ...at include a Mini TV After 30 minutes with no button press activity the media playing in the Mini TV zooms to full screen You can also press the ZOOM button on the remote control to move between the game and full screen of what is playing in the Mini TV Full screen games that do not include a Mini TV After 30 minutes with no button press activity the game suspends and a screen saver appears Press ...

Page 101: ...102 Settings Settings allows you to customize your Media Player to your preferences ...

Page 102: ...n you can lock out individual shows including recorded programs from action menus for each show in the main menu The system records scheduled shows that are blocked by parental controls but you must enter the PIN before you can watch them Parental Controls also allows you to turn on the option to have a PIN prompt before any VOD or PPV purchase ...

Page 103: ...ating locks all higher ratings above it 2 MINI TV Your current program if unlocked will continue to play in the Mini TV 3 LOCK ICON The Lock icon displays if the item is locked 4 CATEGORY TITLES Category titles display the parental control category 5 HELP Help explains details about the currently selected rating ...

Page 104: ...ging a PIN 1 In the Settings category scroll to the Parental Controls card and press OK 2 Choose settings use the left arrow to scroll left to the Change PIN card and then press OK 3 Enter the old PIN enter the new PIN and then enter the new PIN again to confirm it If You Forget Your PIN please call the Northwestel Customer Care Centre 1 888 423 2333 VOD PPV PIN You can choose to turn off the PIN ...

Page 105: ...ning to a channel with blocked content No Pulse TV menu flip bar sound effects or any other audio or video are shown or heard To correct this change to an unblocked channel or disable all V Chip functions and use the parental control features provided by the Pulse TV system to regulate viewing Turning Off Parental Controls To unlock or change all parental control settings go to the Settings catego...

Page 106: ...figure Main Menu The main menu configuration section allows you to toggle each category on or off for menu display There are some categories like Settings that cannot be turned off Sort Options for TV Channels This feature allows you to choose whether the TV channels sort in ascending menu up the vertical list or descending menu down the list ...

Page 107: ...rams in set increments In Settings navigate to the Skip card and press OK Select the increment you want to apply to the SKIP button on your remote Local Network Status Local Network Status will provide information on your network connection and allow you to reconnect or refresh that connection ...

Page 108: ...d drive at a time to the rear eSATA port on the Gateway system the Mobile App the Mobile App allows you to use your iPad as a remote control for your Media Player You can also use the Mobile App to schedule and manage recordings The the Mobile App card in Settings helps you set up the application once you ve downloaded it Remote Control of your Media Player This setting allows you to turn off your...

Page 109: ...owever you can select one of the following closed caption cards to set other preferences Display Preferences Choose a font type window background and color and other similar closed caption display settings Digital Services Scroll through the additional digital stream service cards pro vided and press OK to make a selection Select one option at a time Basic Services Scroll through the various basic...

Page 110: ... and the selections set in the TV Setup card The video resolution options are 480i non HDTV 480p 720p default 1080i and 1080p If your TV is standard definition SD make sure 480i is the only box checked All other video resolutions will be output at 480i You can still watch HD channels and they may look considerably better than their SD counterparts Sound Effects Allows you to set the volume level o...

Page 111: ...hoose how you want HD content to display on your TV either by letterboxing putting black pillars on the top and bottom of the content or cropping the content to fit For Widescreen TVs determine how standard content displays on your TV by first choosing Widescreen 16 9 and then selecting maintain displays standard content as is or stretch stretches the standard content to fill the TV screen ...

Page 112: ...ll help you initialize setup as well as provide options for disconnection Audio Output Use the Audio Output card in Settings to identify the type of connection to audio equipment Choose from the options that the Media Player system can output Dolby Digital stereo or mono Depending on the broadcast content and your audio receiver s capabilities sound effects may not be heard when selecting Dolby Di...

Page 113: ...ying in the Pulse TV Main Menu by scrolling to the desired channel and pressing OK to select or de select the channel If a channel appears in your Channel List that you do not subscribe to you can remove it here Tips This category provides information on using your Media Player features To read a tip scroll to one that interests you and press OK ...

Page 114: ...115 Messages You ll receive a new message whenever there is information from Pulse TV like the availability of a new feature ...

Page 115: ... band Press OK to view each message Use the NEXT and BACK buttons to page through the message Once you have read the message you can choose to close the message mark it as unread or delete it New Message When you receive a new message a mail icon appears at the bottom left of your main menu As soon as you have read all your messages the icon will disappear ...

Page 116: ...117 Filters The Media Player comes with several filter categories for viewers who know what they like to watch and want an easy way to find it ...

Page 117: ...rams that fit that category Like the Channels category the TV filters have a Change Time Slot card that allows you to browse up to two weeks into the future to see what s on You can also use the BACK and NEXT buttons to move through time TV Filters also have a preview panel to the right that displays upcoming shows for live TV channels in focus and additional information for other types of program...

Page 118: ...a Pulse TV VOD card for quick access to all of the movies available for you to watch right away When you bring the VOD card into focus a list of top releases will appear in the preview panel You can select the VOD card to access the VOD category or you can press the right arrow to browse the top releases ...

Page 119: ...120 Favourites The Favourites category is a convenient way to access your favorite TV channels videos photos and music ...

Page 120: ...ntrols You can also add a folder or file from your computer To add an item press INFO with that item selected and choose add item to Favourites You can delete a single item by selecting it and choosing remove from Favourites from the action menu You can also press CLEAR on the remote control Clear the entire Favourites list by selecting the Options card you might need to scroll down to see it and ...

Page 121: ...122 Internet Account Access Your Media Player comes with Internet access to your account which allows you to record shows and manage your DVR while you re away from the TV ...

Page 122: ...Pulse TV account you can schedule a program to record on your DVR from any computer with Internet access Online scheduling uses real time conflict resolution so you ll know immediately if there are any problems recording your program ...

Page 123: ...124 Online Management You can use your online Pulse TV account to check the list of shows you have scheduled to record From this list you can manage your recordings ...

Page 124: ...ickr users so that their photos display in the Photos category of the main menu Checking Interestingness will add that popular Flickr feature for display as well If you want to add Web sites for display on your TV you add them to your online account by typing the url ...

Page 125: ...126 Media Gateway Hardware There are a number of features of the Media Gateway device that you might need to use ...

Page 126: ...the rear of the Media Gateway 2 Wait for the confirmation on all of your Media Players that the Media Gateway recognizes the external hard drive You will receive this confirmation on all Media Players and can respond on any that s convenient 3 If this is the first time this hard drive has been connected to this system or if the hard drive is not properly formatted for any reason the system will as...

Page 127: ... the button long enough when the Record light flashes LED Display The following LED displays are visible on the Media Gateway Power LED Appears when the Media Gateway is currently powered on Link LED Appears when a computer is connected directly via Ethernet to the Media Gateway Battery LED Appears when the battery is present and charged MOCA LED Appears when the Media Gateway is currently connect...

Page 128: ...y to maintain security levels RF Channel If you re experiencing interference from a neighbor s wireless network for example try changing the RF channel frequency At any point if you forget the SSID and passphrase you can reset it to default factory setting and the details of these are as follows SSID The factory default SSID for your router is taken from the Media Gateway serial number on the bott...

Page 129: ...interface Ethernet cable supplied IP address subnet gateway and DNS information for installations not using DHCP How to use this chapter The following list shows the procedures for modifying the TCP IP settings on the computer The procedure is slightly different depending on the operating system that you are using Please ensure you are using the correct steps for the operating system on your compu...

Page 130: ... 2 In the Local Area Connections Properties window highlight TCP IP by clicking on it one time then click on Properties Note If your computer has more than one Ethernet card you may have to select the appropriate Ethernet card in the Connect using area of the Local Area Connection Properties window 3 Click Obtain an IP address automatically and Obtain DNS server address automatically then click OK...

Page 131: ...ting system Note Dialog boxes shown on your computer may differ slightly from those shown in this procedure 1 From the computer select Start Settings Control Panel and doubleclick Network Connections in the Control Panel The Network Connection window displays a list of LAN connections and associated network adapters ...

Page 132: ...ble click the local area connection to be used for your device s network connection The Local Area Connection Status widow appears 3 Click Properties 4 Select TCP IP by clicking it one time Then click Properties ...

Page 133: ...Obtain an IP address automatically and click OK 6 Click OK to accept the new settings and OK again to close the Properties window 7 You may have to restart your computer in order for your computer to obtain a new IP address from the network ...

Page 134: ...r Windows Vista Follow these steps to configure the Ethernet interface on a Windows Vista operating system 1 Open the Vista Control Panel 2 Double click Network and Sharing Center to display the Network and Sharing Center window ...

Page 135: ...rompted for a connection choose Local Area Connection The Network Connections window appears 4 Double click the Local Area Connection to open the Properties window Note If Windows requests permission to continue click Continue TCP IPv4 Selected ...

Page 136: ...TCP IP properties window for the version you selected appears 6 For TCP IPv4 select Obtain an IP address automatically and Obtain DNS server address automatically unless instructed otherwise by your cable provider 7 Click OK to accept the new settings and close the Properties window ...

Page 137: ...138 TCP IP Configuration for Windows 7 and 8 Follow these steps to configure the Ethernet interface on a Windows 7 and 8 operating system 1 Open the Windows 7 Control Panel 2 Click Network and Internet ...

Page 138: ...139 3 Click Network and Sharing Center 4 Click Local Area Connection to open the Status window ...

Page 139: ...140 5 Click Properties to open the Properties window ...

Page 140: ...ies window for the version you selected appears 7 For TCP IPv4 select Obtain an IP address v Obtain DNS server address automatically unless instructed otherwise by your cable provider 8 Click OK to accept the new settings and close the Properties window Then click Close to back out of the remaining setup screens ...

Page 141: ...ow these steps to configure the Ethernet interface on a MacOS X operating system 1 Open System Preferences either by choosing System Preferences from theApple menu or by clicking the System Preferences icon in the dock 2 Click the Network icon ...

Page 142: ...oose the TCP IP tab if necessary If you are using TCP IPv4 go to step 5 If your cable provider requires TCP IPv6 go to step 8 5 Choose Using DHCP from the Configure IPv4 menu 6 If necessary click the Renew DHCP Lease button 7 Close the System Properties application TCP IPv4 configuration is completed ...

Page 143: ...144 Media Player Hardware Your Media Player provides some control buttons and indicators ...

Page 144: ...ng you if you see a picture Selecting Yes will select that resolution If you do not see this dialog right away your Media Player is scrolling through an unsupported resolution If you wait approximately 30 seconds the Media Player will try a new resolution Front Panel Brightness For Media Players with a front panel you can modify its brightness by going to Settings and selecting Front Panel You ll ...

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