Northway Telephone User Instructions Download Page 4

 

Telephone User Guide 

4

 

 
 
 
 
Keys 

Key Description 
 

 

Hold key 

- Places an active call on hold. To retrieve a held call, 

press the call appearance button beside the light that is 
flashing. 

 

Redial key 

- Redials up to 100 previously dialled numbers. 

Pressing the Redial key 
twice redials the last dialled number.

 

 

Goodbye key 

- Ends an active call. The Goodbye key also 

exits an open list, such 
as the Options List, without saving changes.

 

 

Volume control key 

- Adjusts the volume for the handset, 

ringer, and hands free 
speaker. 

 

 

Navigation keys 

- Pressing the UP and DOWN arrow keys lets 

you view different status and text messages on the LCD display 
(if there is more than 1 line of status/ text messages). These 
buttons also let you scroll through menu selections, such as 
the Options List. 
Pressing the LEFT and RIGHT arrow keys lets you view the 
different line/call appearances. While in the Options List, these 
keys allow you to exit or enter the current option.  
When you are editing entries on the display, pressing the LEFT 
arrow key erases the character on the left; pressing the RIGHT 
arrow key sets the option. 

 

Speaker key 

- Transfers the active call to the speaker, allowing 

hands free use of the 
phone. Switched between headset and speaker depending on 
audio mode setting.

 

 

Options key 

- Accesses services and options to customize 

your phone. Your System 
Administrator may have already customized some of your 
settings. Check with your 
System Administrator before changing the administrator-only 
options.

 

 

Callers List key 

- Accesses the last 200 calls received.

 

 

Conference key 

- Begins a conference call with the active call.

 

 

Transfer key 

- Transfers the active call to another number.

 

 

Line/Call Appearance keys 

- Connect you to a line or call. 

 

 

 

Mute -

 mute the handset, headset, or speakerphone. When you 

use the mute key on your phone, you cannot be heard on an 
active call or on a conference.

 

 
 
 

Summary of Contents for Telephone

Page 1: ...Telephone User Guide 1 Telephone User Instructions ...

Page 2: ... 2 Outgoing calls 5 2 3 Re dial 5 2 4 Missed Received calls 5 2 5 Internal calls and call pickup 5 2 6 Call Transfer 6 2 7 Call Forward 6 2 8 Hold 7 3 DND Do not Disturb 7 4 Ringer volume 7 5 Loud Speaker 7 6 Mute 7 7 Voicemail 8 7 1 New Voicemail 8 7 2 Personalise Voicemail 8 8 Ringtone 8 9 Fault Reporting 9 ...

Page 3: ...Telephone User Guide 3 Telephone System Basic User Instructions 1 Key Panel ...

Page 4: ...rent line call appearances While in the Options List these keys allow you to exit or enter the current option When you are editing entries on the display pressing the LEFT arrow key erases the character on the left pressing the RIGHT arrow key sets the option Speaker key Transfers the active call to the speaker allowing hands free use of the phone Switched between headset and speaker depending on ...

Page 5: ...ast 100 numbers dialled Press the re dial key to display the last numbers you called on the display Press re dial again the make the call You can use the navigation keys to select the number to re dial The re dial list is also available during an active call 2 4 Missed Received calls The phones will store the last 200 calls that have been received Press the phone key to view the call history Then ...

Page 6: ...is not available you can pull back the call by press the line key that is flashing You will then be speaking again to the original caller 2 7 Call Forward Turn on Press the call forward key at the top of the phone Scroll down with the down navigation key until the screen displays Activate Press the right navigation key to Enter Dial the extension or number to forward to Press the down navigation k...

Page 7: ...at line then press the goodbye key 3 DND Do not Disturb To enable the DND function press the DND button The screen will display DND activated To cancel simply press the same button a second time The DND button will light up when the function is enabled 4 Ringer volume The ringer volume can be increased and decreased by pressing the loud speaker icons at the bottom of the phone Bottom right to incr...

Page 8: ...low the audio prompts for options 7 2 Personalise Voicemail You can personalise the voicemail message by following these menu options Login to voicemail as above Then press 0 for mailbox options Then press 1 to record your unavailable message After the tone say your unavailable message and the press the key Follow the prompts to save listen to your message or re record your message 8 Ringtone To c...

Page 9: ...Telephone User Guide 9 9 Fault Reporting In the event of a fault call support on 01684 878060 or report via web ticketing system http support northway net ...

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