
Telephone User Guide – Snom 300
5
2.6
Call Transfer
There are two methods of transferring a call. First an “Attended” call
transfer where party A wishes to transfer party B to party C and first speaks
to party C to introduce the call (also to check that party C is there).
The second method is “blind” transfer when party A transfers party B to
party C without waiting for any acknowledgment.
2.6.1 Attended Call Transfer
Party A and B are talking, party A wishes to transfer party B to party C.
Part A presses the “L1” key on the lamp section followed by the
extension number to transfer to.
Party B hears hold music or silence
Party C answers the call and party A then announces the transfer
then hangs up.
Party B and party C are connected.
2.6.2 Blind Transfer
Party A and B are talking, party A wishes to transfer party B to party C.
Party A presses the “transfer” key followed by the extension number.
Party B hears hold music or silence
Party A presses OK
Party B is connected to party C immediately.
The customer will hear hold music while the call is being transferred.