KEY
FEATURE
NAVIGATING
A CONNECTED CALL
SPEAKER:
Press to make or answer any call without lifting the Handset.
+
TO SWITCH TO SPEAKER FROM HEADSET/HANDSET: Press the SPEAKER Key, replace handset in cradle.
+
TO RESUME PRIVACY: Lift the Handset or Press the HEADSET Key.
+
TO END SPEAKERPHONE CALL: Tap the END CALL Key.
MUTE:
Turns off your Microphone (Speaker, H Headset) to allow you to speak privately. The caller cannot overhear
office/background noise or conversations.
+
TO USE: Press the MUTE Key. A mute symbol appears on the display, speak privately.
+
TO RESUME CONVERSATION: Press the MUTE Key again.
HOLD:
This is an exclusive hold to your telephone. No one else can retrieve it.
+
+
TO HOLD A CALL: Tap HOLD on the display or the HOLD fixed key.
+
+
TO RETURN TO CALLER: Tap the LINE Key or Tap the RESUME Key or Press the HOLD fixed key again.
Need support? Connect with us at
or
Dial
4357 (HELP)
or
315-671-6262
to speak to a Northland Training Representative
IN CALL SCREEN
1
2
3
4
5
6
1 Invite:
Adds another party to the call.
2 Mute:
Mutes the active call.
3 Hold:
Places the active call on and exclusive
HOLD
.
4 DSSKey:
Returns to the expanded HOME page.
5 More:
Displays additional actions:
New Call:
puts active call on hold/provides dial tone
Dialpad:
Shows the active dialpad
DND:
Places the phone on Do Not Disturb
Transfer:
Begins the transfer process
Add Video:
starts a video call when optional camera is
available. (not applicable at this time).
Home Page:
Returns to the HOME page.
6. End Call:
Ends the active call.
IN CALL ACTIONS
