
1. HANDSET: Lift to answer or make calls.
2. DISPLAY: Shows call infor details on system features and line keys.
3. MESSAGE/RINGING INDICATOR:
+
SLOW RED FLASH:
Indicates new voicemail.
+
FAST RED FLASH:
Indicates ringing call.
4. PHONE BOOK (DIRECTORY) KEY: Brings up a corporate and a local
directory
5. NAVIGATION KEYS: Navigates through menus and lists on the display by
scrolling right and left or up and down
+
OK/CONFIRM KEY: Confirms selections
6. TRANSFER (XFER) KEY: Transfers an active call to another extension (you will
also see a XFER Softkey when connected to a call).
7. CONFERENCE (CONF) KEY: Sets up “ADHOC”Conference calls
8. CALLS LIST KEY: Displays the call history (answered, dialed calls)
9. REDIAL KEY: Brings up a list of the most recently dialed numbers
10. LINE (L1 and L2) KEYS: Used to make or receive internal and external calls/flashes when r lights when in use
11. SPEAKER/HEADSET KEY: Toggles between handset/speaker or headset
12. HASH (#) KEY: Used for entering special characters
13. DIALPAD: Used to enter digits and characters
14. ASTERISK (*) STAR KEY: Used to enter a * or a space
15. VOLUME KEY: Adjusts the volume of handset/headset/speaker/ringer volume
16. MUTE KEY: Mutes the microphone of handset/headset/speaker (you can hear caller, they can’t hear you)
17. OPTION (MENU) KEY: Customizes settings on your telephone (Reserved for use by System Admin).
18. HOLD KEY: Places an active call on an “exclusive” hold, retrieves call from held condition
19. END KEY: Ends an active call/returns to display when in idle state/exits without making changes in menus
20. SO LABELS (S1-24):
+
SOFTKEY LABELS: Appear on the display to indicate features that can be activated by pressing the keys directly below
+
SOFTKEY: Appear below the Softkey labels on d access features displayed on the label above them. These features change
based on current state of the phone (idle, ringing, active call) (see
21. REAR OF PHONE CONNECTIONS (see
)
22. INFO KEY: Used in conjunction with the Busy Lamp Field (BLF) to access user status
(see
7)
23. SPEAKER: Broadcasts conversations, sounds and ringing
24. LEFT/RIGHT FEATURE/LINE KEYS: Programmable keys for lines/features/busy lamp field keys
+
MORE SOFTKEYS: Will always be the right Softkey when additional Softkeys are available
GETTING TO KNOW
YOUR
MITEL 6867i SIP PHONE
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