Using System features / 203
P0881596 Issue 02
Compact ICS 4.0 System Coordinator Guide
In certain situations, you may experience lower volume levels
when using Norstar remotely.
Tones
You may hear some of the following tones while accessing
Norstar remotely.
Using Class of Service (COS) passwords
Class of Service passwords permit controlled access to a
system's resources both by internal and remote users. When
you enter a Class of Service password at a telephone, the
restriction filters associated with your Class of Service
password apply, rather than the normal restriction filters.
Similarly, when a remote user enters a Class of Service
password on an incoming auto-answer line, the restriction
filters and remote package associated with their Class of
Service password apply, rather than the normal restriction
filters and remote package. COS passwords are programmed
by either your customer service representative or installer.
Tone
What it means
Busy tone
Dialed a busy line pool access code. You hear
system dial tone again after 5 seconds.
Norstar system dial
tone
You may use the Norstar remotely.
Fast busy tone
You have done one of the following
• Entered an incorrect COS password. Your
call is disconnected after five seconds.
• Taken too long while entering a COS
password. Your call is disconnected after
five seconds.
• Tried to use a line pool or feature not
permitted by your Class of Service. You
hear system dial tone again after five
seconds.
• Dialed a number in the Norstar system
which does not exist. Your call is
disconnected after five seconds.
Stuttered dial tone
Enter your COS password.
p0881596.book Page 203 Wednesday, November 18, 1998 4:50 PM
