Nortel Networks IP Phone 2002 User Manual Download Page 2

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Document status:

Standard

Document version:

06.04

Document date:

20 October 2006

The information in this document is sourced in Canada, the United States of America, and the United Kingdom.

This is the Way, This is Nortel, Nortel, the Nortel logo, the globemark design, and the NORTEL NETWORKS
corporate logo, are trademarks of Nortel Networks. All other trademarks are the property of their respective owners.
All rights reserved.

Summary of Contents for Networks IP Phone 2002

Page 1: ...Carrier VoIP Nortel IP Phone 2002 User Guide NN10300 007...

Page 2: ...nformation in this document is sourced in Canada the United States of America and the United Kingdom This is the Way This is Nortel Nortel the Nortel logo the globemark design and the NORTEL NETWORKS...

Page 3: ...key type 25 Enabling or disabling AutoScroll 26 Enabling or disabling the Inbox 27 Labeling a feature key 27 Using the Options menu 28 Enabling or disabling Auto Hide 28 Selecting the default line key...

Page 4: ...ing a call 52 While on an active call 53 Putting a call on hold 53 Using the Mute feature 53 Transferring a call 54 Using the Call Park feature 54 While away from your desk 55 Forwarding calls 55 Conf...

Page 5: ...x call information 66 Storing a number from the Outbox 66 Using the Outbox to make a call 66 Volume Control Bar 67 Ringer selection 67 LED Indicator 67 Message Waiting Lamp 68 Accessories 69 IP Phone...

Page 7: ...ase There have been no updates to the document in this release Carrier VoIP Nortel IP Phone 2002 User Guide NN10300 007 06 04 Standard I SN09U 20 October 2006 Copyright 2006 Nortel Networks Nortel Net...

Page 9: ...keys for scrolling through menu items the Inbox the Outbox and directory lists To use the IP Phone 2002 log on to the Communication Server 2100 IP Client Manager CICM by entering a user name and passw...

Page 10: ...y area Standard Stetron LS19 speaker no tuned cavity Standard Primo EM 80 handsfree microphone Not all features are available on all telephones Consult your system administrator to verify which featur...

Page 11: ...the item and press Ok To select a numerically indexed menu item use the keypad to enter the menu item number The display immediately shows the screen for the item without the need to scroll Only menu...

Page 13: ...PC connect one end of the CAT5 line cable to the LAN Ethernet port located on the back of the phone identified with a LAN icon Plug the other end of the CAT5 line cable into the IP network For an IP P...

Page 14: ...d through the channel provided 5 Secure the IP Phone footstand to the base Use the angle grip on the top back of the phone to adjust the angle of the phone IP Phone 2002 connectors End Carrier VoIP No...

Page 15: ...to select the gateway 2 When the gateway you want appears press Ok or start entering your username If the Username screen appears when you start to enter your user name the characters you already ente...

Page 16: ...on You are logged on and the Menu screen appears End Carrier VoIP Nortel IP Phone 2002 User Guide NN10300 007 06 04 Standard I SN09U 20 October 2006 Copyright 2006 Nortel Networks Nortel Networks Con...

Page 17: ...1 Select Display see Adjusting the display contrast page 23 Select Feature see Using the Feature menu page 25 Select Language see Selecting a language page 31 Select Time see Using the Time menu page...

Page 18: ...isplaying the menu IP Phone 2002 menu hierarchy Carrier VoIP Nortel IP Phone 2002 User Guide NN10300 007 06 04 Standard I SN09U 20 October 2006 Copyright 2006 Nortel Networks Nortel Networks Confident...

Page 19: ...the main menu select Logout The Logout screen appears 2 To log off press Ok You are asked to confirm the action 3 Press Yes End Carrier VoIP Nortel IP Phone 2002 User Guide NN10300 007 06 04 Standard...

Page 21: ...een appears 2 Press Ok The Audio Profile screen appears If you have permission to edit your profile a check mark appears beside the profile name in the display 3 If you have permission to edit your pr...

Page 22: ...22 Changing your audio profile Carrier VoIP Nortel IP Phone 2002 User Guide NN10300 007 06 04 Standard I SN09U 20 October 2006 Copyright 2006 Nortel Networks Nortel Networks Confidential...

Page 23: ...decrease the contrast level press the soft key on the far left To increase the contrast level press the soft key second from the left The percentage figure shows the change in the contrast 3 When you...

Page 24: ...24 Adjusting the display contrast Carrier VoIP Nortel IP Phone 2002 User Guide NN10300 007 06 04 Standard I SN09U 20 October 2006 Copyright 2006 Nortel Networks Nortel Networks Confidential...

Page 25: ...Follow this procedure to assign a key type to a feature key Each feature key can be defined in one of two ways Central or Local A feature key defined as Central can have a Centrex feature such as Cal...

Page 26: ...eside the selection End Enabling or disabling AutoScroll Follow this procedure to configure the Auto Scroll feature If AutoScroll is enabled the IP Phone display automatically opens the screen for the...

Page 27: ...Inbox select Disable 5 Press Ok A check mark appears beside the option to indicate your choice You return to the Assign menu End Labeling a feature key Follow this procedure to change the label assoc...

Page 28: ...e or disable the Auto Hide feature When you enable the Auto Hide feature only those features that are available appear in the display Feature availability depends on the state of the terminal and the...

Page 29: ...select the key that you want to assign as your default line key 5 Press Ok The selected key is now your default line key You return to the Options menu End Assigning the Outbox to a key Follow this pr...

Page 30: ...ings Step Action 1 From the main menu open the Feature menu 2 From the Feature menu select and open Reset The Reset to Defaults screen appears 3 Press Yes The keys are reset to the default settings Yo...

Page 31: ...lable languages appears 2 Scroll through the list and select your preferred language 3 Press Apply The terminal now displays text in the selected language 4 Press Ok You return to the main menu End Ca...

Page 33: ...mat page 35 Resetting the time defaults page 36 Selecting the time zone Step Action 1 From the Main menu open the Time menu 2 From the Time menu select and open Hours from GMT 3 Scroll through the lis...

Page 34: ...ving Time Step Action 1 From the main menu open the Time menu 2 From the Time menu select and open Daylight Saving The Daylight Saving screen appears The word On appears with a check mark beside it if...

Page 35: ...at the terminal uses to display the current date When month mmm is selected the display shows an abbreviated name Oct for example and not a number The date format choices are mmmdd ddmmm mm dd dd mm S...

Page 36: ...terminal to the default time settings Step Action 1 From the main menu open the Time menu 2 Form the Time menu select and open Reset 3 Press Ok A confirmation screen appears 4 Confirm the action The t...

Page 37: ...en the User menu 2 From the Time menu select Username The Username screen appears showing your user name End Viewing your login type Follow this procedure to view your login type The terminal can oper...

Page 38: ...lient Manager when the terminal is available again Prerequisites You must have permission to edit the auto login feature If you have permission a check mark appears next to Enabled when the screen app...

Page 39: ...Password screen appears They system prompts you to enter your old password 3 Use the dialpad to enter the old password 4 After you enter the old password use the dialpad to enter the new password in t...

Page 41: ...2 Perform one of these actions Select Reset Inbox Select Reset Outbox 3 Press Ok A confirmation screen appears 4 Confirm the action The calls in the selected box are deleted You return to the previous...

Page 42: ...42 Resetting the Inbox or the Outbox Carrier VoIP Nortel IP Phone 2002 User Guide NN10300 007 06 04 Standard I SN09U 20 October 2006 Copyright 2006 Nortel Networks Nortel Networks Confidential...

Page 43: ...e main menu open the Diagnostics menu 2 From the Diagnostics menu select Test Local Mode 3 Press Ok A confirmation screen appears 4 Press Yes The terminal transitions to its secondary IP address and t...

Page 45: ...e level is between the minimum and maximum level Yes and No options appear While an upgrade is in progress the terminal reboots and becomes temporarily unavailable Step Action 1 From the main menu sel...

Page 46: ...46 Performing a firmware upgrade Carrier VoIP Nortel IP Phone 2002 User Guide NN10300 007 06 04 Standard I SN09U 20 October 2006 Copyright 2006 Nortel Networks Nortel Networks Confidential...

Page 47: ...isplay 2 Pick up the handset and your primary extension is automatically activated and ready for you to make a call 3 Dial the number Using handsfree dialing This procedure shows you how to use Handsf...

Page 48: ...number to be dialed 2 Press the OK option on soft key 1 to dial the number 3 Lift the handset when the called party answers To edit a Predial number 1 Without selecting the Line DN key enter the numbe...

Page 49: ...n soft key 1 to dial the number You can press the OK Line Handsfree or Headset key to confirm the predial Carrier VoIP Nortel IP Phone 2002 User Guide NN10300 007 06 04 Standard I SN09U 20 October 200...

Page 51: ...key beside the LCD indicator as it flashes Secondary extensions are located across from the main extension If a second call comes in the additional extension will ring once and flash for four rings du...

Page 52: ...t into the cradle Press the Goodbye button located on the left side of the handset The Goodbye key is especially useful for disconnecting Handsfree calls dropping out of a Conference Call or exiting V...

Page 53: ...ll on hold press the line DN key beside the flashing LCD indicator Using the Mute feature This procedure shows you how to mute a call 1 A red light next to the green circular Handsfree button means th...

Page 54: ...ginal call Note After screening the call if the transferred to party does not answer press the Goodbye key and then press the flashing extension Using the Call Park feature Use the Call Park feature t...

Page 55: ...without lifting the handset press the Forward key in the upper display area 2 Dial the Extension to which you want your calls to be answered 3 Press the Forward key An icon next to the label on the fe...

Page 56: ...56 While away from your desk Carrier VoIP Nortel IP Phone 2002 User Guide NN10300 007 06 04 Standard I SN09U 20 October 2006 Copyright 2006 Nortel Networks Nortel Networks Confidential...

Page 57: ...ivately to the person you are adding at this time to announce the conference 3 Press the Conference key a second time to conference all parties Note At this point you can press the SWAP key to toggle...

Page 58: ...a call press the Conference key in the upper display area 2 Press the extension key that has the number of the person you want to connect to your current call 3 Press the Conference key to join the pe...

Page 59: ...s To enter the first letter press the key once To enter the second letter press the key twice To enter the third letter press the key three times The character appears on the display 2 To enter specia...

Page 60: ...rectory key to access the directory The directory opens 2 Perform one of these actions If this is a new entry press Ok If you are editing an existing entry navigate through the list to select the entr...

Page 61: ...New Entry menu 7 When you finish entering or editing the information select Save You are asked to confirm the action 8 Perform one of these actions To save press Yes To edit the information press No...

Page 62: ...Ok The number is dialed End Inbox Outbox If you have assigned an Inbox to a feature key and you miss an incoming call an envelope icon is displayed in the top left corner of the top screen and a red l...

Page 63: ...t of the Inbox screen The off hook icon means that you answered the call whereas the on hook icon means that you missed the call The Inbox call list consists of a time or date stamp and a name or numb...

Page 64: ...ve it to the directory Step Action 1 Press the Inbox key The Inbox screen appears showing a list of the 10 most recent calls 2 Select a number from the list and press Ok The Dial screen appears 3 Pres...

Page 65: ...of the list The Outbox call list consists of a time or date stamp and a name or number A time stamp appears if the call was made on the same day you view the Outbox otherwise a date stamp appears If n...

Page 66: ...procedure to select a number from the Outbox and save it to the directory Step Action 1 Press the key you assigned to the Outbox The Outbox screen appears showing a list of the 10 most recent calls 2...

Page 67: ...r selection 1 From the Menu Option screen select Audio 2 Select Play Ring Patterns 3 Select a ring pattern you can listen to it using the Play and Stop options 4 Select a new ring pattern by pressing...

Page 68: ...retrieve the message You access Message Waiting by pressing the Message Waiting feature provisioned on one of the feature keys in the upper display area If you have not provisioned a Message Waiting...

Page 69: ...2 You can connect up to two KEMs to your IP Phone 2002 providing a total of 44 additional keys 22 keys per KEM For more information about the IP Phone Key Expansion Module consult the Nortel IP Phone...

Page 71: ......

Page 72: ...riting by Nortel Networks the holder shall keep all information contained herein confidential shall disclose it only to its employees with a need to know and shall protect it in whole or in part from...

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