Nortel Meridian M3900, Reference Manual

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M3905 ACD telephone 59
Meridian SL-100 M3900 Meridian Digital Telephones Reference Guide
Table 12 contains the key configurations for the M3905.
Table 12
M3905 key configuration
Key number Description
Key 1 Bottom right self-labeled programmable key (shown as DN5001).
Key 2 Above Key 1; line or feature (shown as Supply).
Key 3 Above Key 2 (shown as 5002).
Key 4 Above Key 3; line or feature (shown as Sarah).
Key 5 Bottom left self-labeled programmable key; line or feature (shown as 2222).
Key 6 Above Key 5; line, feature, or application (shown as Apps).
Key 7 Above Key 6; line or feature; default is Dir/Log.
Key 8 Above Key 7 (shown as Options key).
Keys 9-12 Configure as one of the following:
• AEMK = Answer Emergency
• CLSUP = Call Supervisor
• EMK = Emergency
• MSB = Make Set Busy
• ACDNR = Not Ready
• LOB = Line of Business
• DQS = Display Queue Status (with supervisor or agent telephones)
• OBS = Observe agent
• CAG = Call Agent key
• MSQS = Multistage Queue Status
• AAK = Answer Agent
Key 17 Recommended as MWK, but is not a default feature key since it can be used as a
context-sensitive softkey.
Key 18 CRX (Call Transfer) key.
Key 19 CNF C06 (six-port Conference).
Key 20 CFU (Call Forward).
Key 21 RGA (Ring Again).
Key 22 PRK (Call Park)
Key 23 CPU (Call Pick-up).