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Nortel Mobile Communication Gateway 3100  Release Notes

Copyright © 2007 Nortel Networks

How to get help

1

This chapter explains how to get help for Nortel products and services.

Finding the latest updates on the Nortel web site

The content of this documentation was current at the time the product 
was released. To check for updates to the latest documentation and 
software for Mobile Communication Client (MCC) 3100, go to 

www.nortel.com/support.

Getting help from the Nortel web site

The best way to get technical support for Nortel products is from the 
Nortel Technical Support web site:

www.nortel.com/support

This site provides quick access to software, documentation, bulletins, 
and tools to address issues with Nortel products. From this site, you 
can:

download software, documentation, and product bulletins

search the Technical Support Web site and the Nortel Knowledge 
Base for answers to technical issues

sign up for automatic notification of new software and 
documentation for Nortel equipment

open and manage technical support cases

Getting help over the phone from a Nortel Solutions Center

If you do not find the information you require on the Nortel Technical 
Support web site, and you have a Nortel support contract, you can 
also get help over the phone from a Nortel Solutions Center.

In North America, call 1-800-4NORTEL (1-800-466-7835).

Summary of Contents for MCG3100

Page 1: ...NN42030 403 Nortel Mobile Communication 3100 Portfolio Nortel Mobile Communication Gateway 3100 Release Notes Standard 01 03 November 2007...

Page 2: ......

Page 3: ...dates on the Nortel web site 5 Getting help from the Nortel web site 5 Getting help over the phone from a Nortel Solutions Center 5 Getting help from a specialist by using an Express Routing Code 6 Ge...

Page 4: ...NN42030 403 MCG 3100 Release 2 0 Standard 01 03 November 2007 4 Copyright 2007 Nortel Networks...

Page 5: ...pport web site www nortel com support This site provides quick access to software documentation bulletins and tools to address issues with Nortel products From this site you can download software docu...

Page 6: ...Code To access some Nortel Technical Solutions Centers you can use an Express Routing Code ERC to quickly route your call to a specialist in your Nortel product or service To locate the ERC for your...

Page 7: ...00 image and then enter appinstall After this script finishes the following three MCG3100 services automatically start mobilitygw mobilityadmin and sipconf If this is an upgrade this completes the upg...

Page 8: ...IXED 7906 Filtering Does not work across multiple pages of users FIXED 7887 Nortel KRS and incremental licenses MA MG FIXED Q01776377 MCC3100 clients stops taking calls during capacity testing of 7000...

Page 9: ...el Mobile Communication Gateway 3100 Release Notes 9 Copyright 2007 Nortel Networks traffic to trusted hosts For more information see Nortel Mobile Communication 3100 Planning and Engineering NN42030...

Page 10: ...NN42030 403 MCG 3100 Release 2 0 Standard 01 03 November 2007 10 Copyright 2007 Nortel Networks...

Page 11: ......

Page 12: ...ted without express or implied warranty Users must take full responsibility for their applications of any products specified in this document The information in this document is proprietary to Nortel...

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