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Nortel Mobile Communication 3100

Web User Interface User Guide

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Summary of Contents for MC 3100

Page 1: ...Nortel Mobile Communication 3100 Web User Interface User Guide Title page...

Page 2: ...d to be accurate and reliable except as otherwise expressly agreed to in writing NORTEL PROVIDES THIS DOCUMENT AS IS WITHOUT WARRANTY OR CONDITION OF ANY KIND EITHER EXPRESS OR IMPLIED The information...

Page 3: ...ements 9 Languages 10 Licensing 10 Configuring the MC 3100 Web UI 11 Accessing the MC 3100 Web UI 11 Prerequisites 11 Accessing the MC 3100 Web UI 11 Adding a phone number or device 13 Adding a phone...

Page 4: ...Activating call routing 26 Working with voice mail 27 Checking voice mail 27 Retrieving voice mail 27 Configuring voice mail 27 Mobile Do Not Disturb mode 28 Enabling Do Not Disturb mode 28 Disabling...

Page 5: ...cess enterprise telephony features using the Mobile Communication 3100 solution Note The MC 3100 Web UI panes you see on your device may differ from the illustrations in this document due to variation...

Page 6: ...1 March 2009 Standard 03 02 This document is issued to support Nortel Mobile Communication 3100 Release 3 0 Changes were made to technical content March 2009 Standard 03 01 This document is issued to...

Page 7: ...ble outbound call modes Call me First In this mode your calls are set up in two stages First the system calls you at the location of your choice After you answer the system calls the other party Avail...

Page 8: ...Welcome 8 NN42030 110 MC 3100 3 1 Standard 04 03 November 2009...

Page 9: ...ation Gateway 3100 Nortel Communication Server 1000 CS 1000 Release 5 5 programmed with an account for each user Hardware requirements The MC 3100 Web UI supports the following minimum requirements Mo...

Page 10: ...Licensing Provided that there is sufficient capacity on the system the first time you log in to the system you receive a license to use the MC 3100 Web UI You retain this license regardless of your st...

Page 11: ...MC 3100 Web UI on page 11 Adding a phone number or device on page 13 Accessing the MC 3100 Web UI You can use any computer desktop PC or laptop or your mobile device to access the MC 3100 Web UI Prer...

Page 12: ...November 2009 Contact your administrator if you enter your ID and password correctly but cannot log on 4 Optionally select the This is a shared device browser check box to automatically log a user off...

Page 13: ...rs configured yet Note The initial setup page appears only after you log on for the first time or if you delete all the phone numbers associated with your MC 3100 Web UI account 6 For future ease of u...

Page 14: ...Configuring the MC 3100 Web UI 14 NN42030 110 MC 3100 3 1 Standard 04 03 November 2009 Adding a phone number 1 Click Settings to add the initial phone number or device The Settings pane appears...

Page 15: ...te The format for the phone number must match the format for your enterprise infrastructure If you are unsure of the format for your enterprise contact your administrator 5 Click Save 6 Your voicemail...

Page 16: ...se Advanced call routing 2 Click the Add a route schedule link The Add new routing rule pane appears 3 Create a rule a Select one of the preconfigured devices from the Send calls to list b Enter the t...

Page 17: ...24 Activating call routing on page 26 Working with voice mail on page 27 Mobile Do Not Disturb mode on page 28 Mid Call features on page 28 Logging on to the Web UI Complete this procedure to log on...

Page 18: ...3 1 Standard 04 03 November 2009 In the URL box type the MC 3100 Web UI URL provided by your administrator For example http mc3100 customerxyz com 8080 mp 3 Press Enter The Login page appears Figure 1...

Page 19: ...gin page on an iPhone with no keyboard 4 In the ID box type your SIP ID 5 In the Password box type your password 6 Select the This is a shared device browser check box to automatically log you off the...

Page 20: ...MC 3100 Web UI 2 Select Menu Quit Nortel recommends that you exit from the MC 3100 Web UI before you shut off your device Making calls After you log on to the MC 3100 Web UI you can make calls Making...

Page 21: ...click a hyperlinked telephone number OR From the Search Results Detail screen click a hyperlinked telephone number 2 On the Confirmation screen click Call Recently Made Calls The MC 3100 Web UI keeps...

Page 22: ...00 3 1 Standard 04 03 November 2009 Searching the corporate directory 1 On the Home pane in the box located to the right of the magnifying glass icon type a name first or last or search string Figure...

Page 23: ...ears Nothing found 3 Up to 25 entries appear on the screen If there are more than 25 entries click the right arrow to navigate forward in the list to the additional entries Use the left arrow to navig...

Page 24: ...sic functions 24 NN42030 110 MC 3100 3 1 Standard 04 03 November 2009 Adding more devices Add more phone numbers or devices where you can be reached Adding more devices 1 On the Home pane click Settin...

Page 25: ...the Device Name box type a unique name 4 In the Number box type a number that is reachable from within your enterprise infrastructure Note The format for the phone number must match the format for yo...

Page 26: ...lect a device as the default device for all incoming calls to your enterprise extension You can select only one device at a time as your default device For information on setting up a Route schedule s...

Page 27: ...n the Home pane click the Voicemail New messages link 2 Answer the incoming call You are connected to your Enterprise voicemail system 3 Enter your PIN when prompted Configuring voice mail The voice m...

Page 28: ...e 1 On the Home pane click Settings The Settings pane appears 2 On the Settings pane select Send Calls to and then select your telephone number 3 Click Save Mid Call features While in an active enterp...

Page 29: ...Canceling a call You can cancel a call For example if you place a call on hold and make a second call you can cancel the second call 1 To cancel a call press prefix 2 Swapping two calls You can swap...

Page 30: ...to transfer Executing a consultative conference You can consult with a third party while on a call and then conference in the third party 1 To execute a consultative conference press prefix 1 number t...

Page 31: ...ronyms used in this guide Table 1 Acronyms Acronym Full Name MCC 3100 Mobile Communication Client 3100 MCG 3100 Mobile Communication Gateway 3100 SIP Session Initiation Protocol PBX Private Branch Exc...

Page 32: ...Acronyms 32 NN42030 110 MC 3100 3 1 Standard 04 03 November 2009...

Page 33: ......

Page 34: ...KIND EITHER EXPRESS OR IMPLIED The information and or products described in this document are subject to change without notice Nortel Nortel Networks the Nortel logo and the Globemark are trademarks...

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