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Page 41

P0906186 Issue 02

Compact ICS 4.1 Programming Record

Auto Attendant greetings

Note

: Programmable prompts/customized greetings are only available with the CICS 4.1 Standard Software, I-RAD enabled, Auto Attendant

with programmable prompts configuration.

Fax DN

(System prgrming: Fax DN)

Auto att. grtngs

(greeting)

User-recorded or pre-recorded greeting

Source

Used by
feature

(Company greeting)

User

CCR

(Business closed)

User

CCR

(Caller menu)

User

CCR

(Operators busy)

User or

pre-recorded

(Dial the extension)

User or

pre-recorded

CCR

(Hold the line)

User or

pre-recorded

CCR

(Thank you)

User or

pre-recorded

CCR

Fax DN

None

_________

Summary of Contents for ICS 4.1

Page 1: ...Compact ICS 4 1 Programming Record...

Page 2: ......

Page 3: ...d other devices 9 Profile 10 Dialpad 10 Startup 10 Terminals Sets 10 Line Access 10 Capabilities 11 Name 12 User prefernces 12 Button prgrming 13 User speed dial 16 Restrictions 17 Restrn filters 17 S...

Page 4: ...codes 31 Common settings 33 Control sets 33 Schedule names 33 Sys speed dial 34 Passwords 35 COS pswds 35 Call log paswds 36 Progrming pswds 37 IRAD password 37 Hospitality 37 Time Date 37 System prgr...

Page 5: ...asons 43 Intrnl modem 43 Alarm reporting 43 Hospitality 44 Telco Features 44 VMsg ctr tel s 44 ONN blocking 44 Software Keys 44 Hardware 45 Cd1 KSU 45 Cd2 KSU 47 Maintenance 52 System version 52 Sys t...

Page 6: ...iv Compact ICS 4 1 Programming Record P0906186 Issue 02...

Page 7: ...umber Redial Allow Saved Number Redial Allow Link Line set restrictions Capabilities Allow Redirect Call Forward No Answer DN or Route destination delay Call Forward Busy DN or Route destination Prior...

Page 8: ...2 line Basic Rate U I F line card Profiles 1 and 4 only M7324 with 1 Central Answering Position CAP 4 line Basic Rate U I F line card Profiles 1 and 4 only M7324 with 2 Central Answering Positions CA...

Page 9: ...g set N Extl VMsg set N 1st Display Name Called ID N Log space Log 0 Pool 250 Lines Show line _ Trunk Line data If Loopstart Trunk Type Loop Line type Public Dial mode Tone PrimeSet 21 Auto privacy Y...

Page 10: ...er DNs M001 Appr Ring Line assignment Show line _ Lnnn Unassigned Mode Broadcast Hunt delay 4 If busy BusyTone Timeout 60 Overflow DN or hunt group DN Name 7 characters Change DNs Old DN _ Max 7 digit...

Page 11: ...s Hardware Cd1 KSU Loop Card type Loop Lines 001 004 Discon timer 460 If BRI card Card type BRI ST Loops 201 204 Loop 201 Type T if Loop type is T Lines 001 002 No SPIDs assigned if SPIDs are assigned...

Page 12: ...t N Extl VMsg set N 1st Display Name Called ID N Log space Log 0 Pool 250 Lines Show line _ Trunk Line data If Loopstart Trunk Type Loop Line type Public Dial mode Tone PrimeSet 21 Auto privacy Y Trun...

Page 13: ...M001 Appr Ring Line assignment Show line _ Lnnn Unassigned Mode Broadcast Hunt delay 4 If busy BusyTone Timeout 60 Overflow DN or hunt group DN Name 7 characters Change DNs Old DN _ Max 7 digits New...

Page 14: ...Tone None Pulse None BRI VSC Code None Software Keys SysID 8 digits Password Keys Key 1 8 digits Key 2 8 digits Key 3 8 digits Hardware Cd1 KSU Loop Card type Loop Lines 001 004 Discon timer 460 If BR...

Page 15: ...pact ICS 4 1 Programming Record Installed telephones and other devices Extension numbers are changed at System prgrming Change DNs Name or location Telephone Model BLF CAP ATA Port No Default DN max 7...

Page 16: ..._ A R _ _ _ A R 001 A R 002 A R _ _ _ A R _ _ _ A R _ _ _ A R _ _ _ A R _ _ _ A R _ _ _ A R _ _ _ A R _ _ _ A R _ _ _ A R _ _ _ A R _ _ _ A R _ _ _ A R _ _ _ A R _ _ _ A R _ _ _ A R _ _ _ A R _ _ _ A...

Page 17: ...N Y N Y N Y N Y N Y N D Dial Set1 Set __ None Set1 Set __ None Set1 Set __ None Set1 Set __ None Set1 Set __ None Set1 Set __ None Set1 Set __ None Priority call Y N Y N Y N Y N Y N Y N Y N Hotline No...

Page 18: ...No autolog ging No one answerd Unanswerdby me Log all calls No autolog ging No one answerd Unanswerdby me Log all calls No autolog ging No one answerd Unanswerdby me Dialing opt ns Standard dial Pre d...

Page 19: ...B06 Speed Dial B07 Intercom B08 Intercom M7324 Prgrming Default B01 No default B02 No default B03 No default B04 No default B05 No default B06 No default B07 No default B08 No default B09 No default...

Page 20: ...et 22 B14 shift Set 34 B15 Set 23 B16 shift Set 35 B17 Set 24 B18 shift Set 36 B19 Set 25 B20 shift Set 37 B21 Set 26 B22 shift Set 38 B23 Set 27 B24 shift Set 39 B25 Set 28 B26 shift Set 240 B27 Set...

Page 21: ...B23 No default B24 No default B25 No default B26 No default B27 No default B28 No default B29 No default B30 No default B31 No default B32 No default B33 No default B34 No default B35 No default B36 N...

Page 22: ...16 Compact ICS 4 1 Programming Record P0906186 Issue 02 User speed dial Terminals Sets User speed dial Spd 71 94 Speed dial number max 24 digits Use prime line Pool code ____ Use line ____ Use routing...

Page 23: ...rn filters Terminals Sets Restrictions Restrn filters Restrn flt Restrn Default Overrides Number Value Number Value 00 No restrictions only filter that cannot be changed 01 01 0 02 1 001 1800 002 1877...

Page 24: ...ICS 4 1 Programming Record P0906186 Issue 02 Restrn filters continued Terminals Sets Restrictions Restrn filters Restrn flt Restrn nn Override 01 99 2digits Restriction max 15 digits 3 digits Override...

Page 25: ...ck None Partial Full None Partial Full None Partial Full None Partial Full None Partial Full None Partial Full None Partial Full Allow last no Y N Y N Y N Y N Y N Y N Y N Allow saved no Y N Y N Y N Y...

Page 26: ...ID Terminals Sets Telco features Called ID Log space Terminals Sets Telco features Log space Name Numbr Line Name Numbr Line Name Numbr Line Name Numbr Line Name Numbr Line Name Numbr Line Name Numbr...

Page 27: ...ate to Public Pool Private to Public Pool Private to Public Pool Private to if card Loop Dial mode Pulse Tone Pulse Tone Pulse Tone Pulse Tone PrimeSet 21 21 21 21 Auto privacy Y N Y N Y N Y N if card...

Page 28: ...I ST BRI U2 BRI U4 Loop BRI 2 BRI ST BRI U2 BRI U4 Line type Public Pool Private to Public Pool Private to Public Pool Private to Public Pool Private to if card Loop Dial mode Pulse Tone Pulse Tone Pu...

Page 29: ...N Line no 3 digits 025 026 027 028 Telephone number Trunk type Loop BRI 2 BRI ST BRI U2 BRI U4 Loop BRI 2 BRI ST BRI U2 BRI U4 Loop BRI 2 BRI ST BRI U2 BRI U4 Loop BRI 2 BRI ST BRI U2 BRI U4 Line type...

Page 30: ...ming Remote access Rem access pkgs Telco features Name max 7 char Line no 3 digits 025 026 027 028 Normal 03 03 03 03 Night 21 21 21 21 Evening 22 22 22 22 Lunch 23 23 23 23 Sched 4 00 00 00 00 Sched...

Page 31: ...Y N Y N Y N Y N if card Loop Trunk mode Unspr Super Unspr Super Unspr Super Unspr Super if Trunk mode Super Ans mode Manual Auto Manual Auto Manual Auto Manual Auto if Ans mode Auto Ans with DISA Y N...

Page 32: ...to Rec d None __ __ __ __ __ None __ __ __ __ __ None __ __ __ __ __ None __ __ __ __ __ If busy To prime BusyTone To prime BusyTone To prime BusyTone To prime BusyTone Prime set 21 21 21 21 Auto pri...

Page 33: ...e Public Private to Public Private to Public Private to Public Private to Rec d None __ __ __ __ __ None __ __ __ __ __ None __ __ __ __ __ None __ __ __ __ __ If busy To prime BusyTone To prime BusyT...

Page 34: ...__ __ __ __ None __ __ __ __ __ If busy To prime BusyTone To prime BusyTone To prime BusyTone To prime BusyTone Prime set 21 21 21 21 Auto privacy Y N Y N Y N Y N Aux ringer Y N Y N Y N Y N Name max...

Page 35: ...6 Service Off Auto Manual Off Auto Manual Off Auto Manual Off Auto Manual Off Auto Manual Off Auto Manual Trunk answer Y N Y N Y N Y N Y N Y N ExtraDial 21 21 21 21 21 21 Line settings Line _ _ _ Rin...

Page 36: ...e pool 000 Route 000 has no DialOut and uses Pool A it cannot be changed A B C A B C A B C A B C A B C A B C A B C A B C A B C A B C A B C A B C A B C A B C A B C A B C A B C A B C A B C A B C A B C A...

Page 37: ...ll All 000 All All All All 000 All All All All 000 All All All All 000 All All All All 000 All All All All 000 All All All All 000 All All All All 000 All All All All 000 All All All All 000 All All A...

Page 38: ...All All All All All All All All All All All All All All All All All All All All All All All All All All All All All All All All All All All All All All All All All All All All All All All All All All...

Page 39: ...l set _ _ _ Set _ _ _ Control set _ _ _ Set _ _ _ Control set _ _ _ Set _ _ _ Control set _ _ _ Set _ _ _ Control set _ _ _ Set _ _ _ Control set _ _ _ Set _ _ _ Control set _ _ _ Set _ _ _ Control se...

Page 40: ...Line ___ Y N Y N Use prime line Pool code ___ Use routing tabl ___ Use Line ___ Y N Y N Use prime line Pool code ___ Use routing tabl ___ Use Line ___ Y N Y N Use prime line Pool code ___ Use routing...

Page 41: ...0906186 Issue 02 Compact ICS 4 1 Programming Record Passwords COS pswds Passwords COS pswds Pswd 00 99 Assigned to owner of password Password 6 digits User filter 2 digits Line filter 2 digits Remote...

Page 42: ...__ ____________________ ____________________ ____________________ ____________________ ____________________ ____________________ ____________________ ____________________ ____________________ ________...

Page 43: ...ords Progrming pswds IRAD password Passwords IRAD pswd Hospitality Passwords Hospitality Time Date Installer 266344 CONFIG Sys Coord 727587 SCPLUS Sys Coord 23646 ADMIN Basic 22742 BASIC IRAD pswd Sys...

Page 44: ...g Ring only DN _______ Appr only Appr Ring Ring only DN _______ Appr only Appr Ring Ring only DN _______ Appr only Appr Ring Ring only DN _______ Appr only Appr Ring Ring only DN _______ Appr only App...

Page 45: ...delay 1 2 3 4 6 10 Held reminder Y N Remind delay 30 60 90 120 150 180 Directed pickup Y N Page tone Y N Page Timeout 15 30 60 120 180 300 2700 Daylight time Y N AutoTime Date Y N Call log space Spac...

Page 46: ...Off Attd Set 21 _________ Language First English French Spanish Second English French Spanish None System Answer After number of rings 2 3 4 5 6 7 8 9 10 11 12 Fax Switch On Off CCR After number of ri...

Page 47: ...ogrammable prompts configuration Fax DN System prgrming Fax DN Auto att grtngs greeting User recorded or pre recorded greeting Source Used by feature A Company greeting User SA CCR B Business closed U...

Page 48: ...N Y N Y N 13 A B C Y N Y N Y N 14 A B C Y N Y N Y N 15 A B C Y N Y N Y N Rem line access Default 00 Line _ _ _ Rem pkg _ _ Line _ _ _ Rem pkg _ _ Line _ _ _ Rem pkg _ _ Line _ _ _ Rem pkg _ _ Line _...

Page 49: ...ns Intrnl modem System prgrming Intrnl modem Alarm reporting System prgrming Alarm reporting Nat nl length 0 1 2 3 4 5 6 7 8 9 10 Make Break ratio 40 60 30 70 Release reasons _________________________...

Page 50: ...asic Use flt __ Mid Use flt __ Full Use flt __ Service time Hour Minutes Alarm Attn attempts 1 2 3 4 5 Retry intervl in minutes 2 4 6 8 Attn duration in seconds 10 15 20 30 40 50 VMsg ctr tel s VMsg c...

Page 51: ...Call type Voice Data Both Voice Data Both Voice Data Both Voice Data Both Network DN 3 __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ Call type Voice Data Both Vo...

Page 52: ...ice Data Both Voice Data Both Network DN 5 __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ Call type Voice Data Both Voice Data Both Voice Data Both Voice Data Both...

Page 53: ...tridges Card type BRI U2 BRI U4 BRI ST Loops 225 226 227 228 Loop 225 226 227 228 Type S T LT NT S T LT NT S T LT NT S T LT NT Lines __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ _...

Page 54: ...Data Both Network DN 2 __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ Call type Voice Data Both Voice Data Both Voice Data Both Voice Data Both Network DN 3 __ __...

Page 55: ..._ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __ __...

Page 56: ...1 12 13 14 15 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 For Loopstart Trunk Cartridges Card type Loop Lines 025 028 Discon timer 60 10...

Page 57: ...rimary Scndry TimMstr Primary Scndry TimMstr Primary Scndry TimMstr Primary Scndry TimMstr Ovlap recving Y N Y N Y N Y N Public Digit length 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 1 2 3 4 5 6 7 8 9 10 11...

Page 58: ...System version System Version Port DN Status SP Device Device Device Device Device Device Device Device Device Device Device Device Device Device Device Device Device Device Device Device Device Devic...

Page 59: ...Page 53 P0906186 Issue 02 Compact ICS 4 1 Programming Record Sys test log Maintenance Sys test log Sys Test Log Log item Time of log item Number of repetitions Time and date that log was checked...

Page 60: ...Page 54 Compact ICS 4 1 Programming Record P0906186 Issue 02 Sys Admin Log Maintenance Sys Admin Log Sys Admin Log Log item Time of log item Number of repetitions Time and date that log was checked...

Page 61: ...re template default values Terminals Sets defaults Line Access Lines defaults Trunk Line data physical lines Setting Square Hybrid PBX Line assignment Lines 001 to 002 Appear Ring All other external l...

Page 62: ...en assigned to the telephone Intercom keys Select the number of intercom buttons on a telephone for accessing internal lines and line pools LinePool access For each line pool A to C select whether a t...

Page 63: ...irect ring Select whether a telephone rings briefly when a call on one of its lines is redirected by the Line Redirection feature ATA settings Programming settings which are used with an analog termin...

Page 64: ...k Select the level of personal programming and customizing that can be performed at a telephone Allow last no Select whether a telephone can use Last Number Redial Allow saved no Select whether a tele...

Page 65: ...s these digits to a Received number and routes the call to the appropriate target line A Received number cannot be the same as or be the start digits of a line pool access code a destination code the...

Page 66: ...unch Sched 4 Sched 5 Sched 6 For each line enter the number two digit of the restriction filter to apply during normal service and each of the schedules Remote restrns In this section you can assign r...

Page 67: ...whether the auxiliary ringer if installed also rings for this line when Ringing service is on Sched Evening Sched Lunch Sched Sched 4 Sched Sched 5 Sched Sched 6 Select the ringing service settings f...

Page 68: ...is service activated if applicable Overflow For each schedule choose whether you want a destination code to use the route assigned to normal service when the route assigned to the schedule is busy Sch...

Page 69: ...r dialing this speed dial number If you select Use routing table the number dialed is treated as a destination code and is routed according to the routing tables Display digits Select whether a teleph...

Page 70: ...in Hospitality services Time Date A programming section that lets you set the system s clock to the correct time and date System prgrming A programming section that lets you change system wide settin...

Page 71: ...s on hold The setting only appears if Held reminder is Yes Directd pickup Select whether users can answer calls at any telephone using the directed call pickup feature Page tone Select whether users c...

Page 72: ...al tone A remote user must then enter a Class of Service password to gain access to system resources The remote access package assigned to the Class of Service password determines which resources they...

Page 73: ...f rings Answer line Any line that is programmed to be manually answered including target lines and that is not answered by CCR can be programmed to answered by the I RAD After Select the number of tim...

Page 74: ...m Service done to Needs service Hour Enter the hour Minutes Enter the minutes Alarm Setting that allows the installer to configure the Alarm operation Attn attempts Number of times the Alarm time feat...

Page 75: ...r change the loop type Lines View the lines on this loop only for S T and U NT loops No SPIDs assignd Assign one or two service profile identifiers SPIDs as supplied by your service provider SPID sett...

Page 76: ...nance This programming section lets you make diagnostic checks on the system System version Record the system version shown on the display after entering the maintenance section Port DN status View th...

Page 77: ...etworks Corporation Meridian Norstar Business Communication System is manufactured by Nortel Networks Corporation This document is for use with Norstar Compact ICS 4 1 1999 Nortel Networks Corporation...

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