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Norstar NT8B79FDE6, Installation Manual

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Norstar Doorphone Installation Guide

19

Troubleshooting

Troubleshoot the Doorphone

If your Doorphone is not working

Check the wiring. Without a SAPS installed, the wiring must be equivalent to 300 m
of .5 mm wire (1000 ft of 24 AWG) or less.

With a SAPS installed, the distance can be increased to 780 m (2600 ft).

After connecting the Doorphone to the KSU station port, allow up to 4 minutes for
initialization.

Check that the Norstar port connecting the Doorphone is properly configured. See
the Norstar Configuration section of this document for proper configuration
parameters.

If your Doorphone does not cause ringing at the “Call DN” telephone when the Call
button is pressed:

• Ensure the 

Call DN: XX

 is a valid DN.

• Ensure 

Rings: none

 is not selected.

• Ensure that 

Prime line: I/C

 has is programmed for the Doorphone DN if this

  option is offered with your KSU.

Summary of Contents for NT8B79FDE6

Page 1: ...Doorphone Installation Guide ...

Page 2: ......

Page 3: ...rovide reasonable protection against such interference when operated in a commercial environment Operation of this equipment in a residential area is likely to cause interference in which case the user will be required at his own expense to take whatever measures necessary to correct the interference Note When the Doorphone is powered by a Station Auxiliary Power Supply instead of the KSU station ...

Page 4: ...Norstar Doorphone Installation Guide ii ...

Page 5: ...talled the call will be ended immediately after the door is opened If a Door Opening Controller DOC is installed the call will continue until QUIT or is pressed Before Installation Check the following environment requirements For the Doorphone Temperature 35 to 60 C 31 to 140 F Relative humidity 5 to 95 non condensing Background noise up to 70 d BA Package Check List Make sure the package contains...

Page 6: ...r 3X8 Compact and Modular systems Installation Overview The Doorphone will identify itself to the KSU as an M7208 Norstar telephone There are five steps to follow when installing a Doorphone 1 Select a station port for the Doorphone and determine the Directory Number 2 Program the Station Port Parameters 3 Wire and Mount the Doorphone 4 Program the Doorphone 5 Test the Doorphone Ext 23 Ext 22 Ext ...

Page 7: ...ermine the DN of the port to which the Doorphone will be connected use the Maintenance Port DN Status facility Modular systems only or refer to the wiring charts in the relevant Norstar Installer Guide or 1 Ensure Auto Set Relocation feature is turned off 2 Connect a jack and Norstar telephone to the port 3 Press ƒ and record the DN 4 Disable voice calls by pressing ƒ 5 Repeat steps 2 to 4 for eac...

Page 8: ...re wiring the Doorphone Startup defaults can cause the Doorphone to automatically answer incoming calls which were not intended to be heard over the Doorphone 1 Enter Norstar Configuration programming from a Norstar M7310 or M7324 telephone To do so Press ƒ Ç؈ÏÈÌ Enter the configuration password The default is Ç؈ÏÈÌ or flfl ...

Page 9: ... not remove all line appearances incoming calls will automatically be answered by the Doorphone ensure no answer DNs are assigned to the Doorphone remove all line pools assigned to the Doorphone assign only one intercom button to the Doorphone assign the intercom I C as the Doorphone s prime line Note Two intercom buttons is acceptable if this is the minimum offered in CONFIG programming Prime lin...

Page 10: ... assigned the page zone used for its own door chimes disable the Auxiliary Ringer ensure the Doorphone does not Call Forward on Busy ensure the Doorphone does not Call Forward on No Answer ensure the Do not disturb feature DND is turned off ensure Hotline is assigned None 6 Service Modes ensure the Doorphone is not a control set ensure the Doorphone is not assigned as an extra dial set ensure the ...

Page 11: ... zone and those for which Doorphone chimes are not desired are excluded Valid page zones for Doorphone chimes are zones 1 2 and 3 Note The Norstar Page feature may be used to deliver the Doorphone chime immediately or after a prescribed number of rings It is good practice to assign more than one telephone to the page zone used by the Doorphone 4 Exit Norstar Programming by pressing ...

Page 12: ...dicapped access regulations if required To wire and mount the Doorphone on a wall 1 Select a location within 300 m 1000 ft of the KSU This distance can be increased to 780 m 2600 ft with the connection of a Station Auxiliary Power Supply SAPS to the Doorphone 2 Remove the Doorphone s face plate If the wiring between the Doorphone and the KSU is routed outside a building such as aerial or buried ca...

Page 13: ...bracket For Surface Mounting first verify the correct orientation of the gasket thread the wires through the center hole then through the surface mount bracket and fasten the surface mount bracket at the desired location on the wall Discard the flush mount gasket For Flush Mounting into an electrical box embedded in the wall discard the surface mounting gasket and the surface mount bracket Slide t...

Page 14: ...ing an available spare pair All Doorphone connections are polarity insensitive Strip wires 6 mm 1 4 before inserting them in the terminal block and tightening 5 When the surface mount bracket is used secure the wiring with a cable tie through the round hole in the rear of the bracket as a strain relief Fasten the main housing assembly to the surface mount bracket or electrical box customer supplie...

Page 15: ...Chime Type Volume and if applicable Door Opening Capabilities Note It may take up to four minutes for the Doorphone to initialize The Doorphone will not initialize or allow programming during an active CONFIG session Once initialization is complete from a Norstar M7310 or M7324 telephone 1 Press ƒ The display shows Please wait momentarily then Doorphone codes SHOW QUIT 2 Press SHOW The display sho...

Page 16: ...N XX OK Note The XX represents a DN which may be up to seven digits in length The NEXT display button will be presented if more than one Doorphone is installed If the Doorphone is not connected or fails the display shows F9XX inactive NEXT REMOVE Use the REMOVE display button to remove F9XX from the system s memory if a Doorphone is permanently removed ...

Page 17: ...ect the default DN or press CHANGE to enter another telephone s DN This will be the telephone which rings when the Doorphone s Call button is pressed The display shows Rings 5 CHANGE OK Note To program the Doorphone to ring several telephones for example telephones 21 22 and 23 1 Select an unequipped station port DN for example DN 36 as the Call DN in step 6 above 2 Enter CONFIG programming Naviga...

Page 18: ...NT Telephones 21 22 and 23 will display FRONT DOOR when the Doorphone s Call button is pressed Refer to the Norstar Installer Guide for more details 7 Press OK to accept the number of rings before page chimes are presented or press CHANGE to select the number of rings When none is selected the Door phone will not ring any telephones when the Call button is pressed The display shows Page zone 3 CHA...

Page 19: ...HANGE OK 9 Press OK to accept the Chime type or press CHANGE to select 2 3 4 or none then OK The display shows Opener type none CHANGE OK 10 Press OK if no door opening capabilities are required for this application Refer to the next page if door opening capabilities are required 11 Press DONE if no other Doorphones need to be programmed 12 Press QUIT or to end this session Pressing at any time du...

Page 20: ...on Power failure device failure wiring faults and unauthorized equipment access can all contribute to a failed locked or unlocked situation Refer to the installation documents for the relevant equipment option The ERM connects to the KSU s external page port contacts to provide high current switching capability Choose the DOC if external paging is to be used on the system Note When an ERM is insta...

Page 21: ...il the display shows ERM or DOC Press OK The display shows To open dial 6 CHANGE OK 11 Press OK to accept the number or press CHANGE to select a number between 0 9 or then OK The display shows Open time 3s CHANGE OK 12 Press OK to accept 3 seconds or press CHANGE to change the number of seconds to 0 25 6 or 15 then OK 13 Press QUIT or to end this session ...

Page 22: ...wer a ringing call from the Doorphone If installed test the door release mechanism by pressing the OPEN display button or dialing the digit as specified under ƒ Press to end the test Note If ERM is the selected opener type the call will be automatically released There will be no need to press The Doorphone will enter a 30 second waiting period after it originates page chimes The Doorphone s Call b...

Page 23: ...g the Doorphone to the KSU station port allow up to 4 minutes for initialization Check that the Norstar port connecting the Doorphone is properly configured See the Norstar Configuration section of this document for proper configuration parameters If your Doorphone does not cause ringing at the Call DN telephone when the Call button is pressed Ensure the Call DN XX is a valid DN Ensure Rings none ...

Page 24: ...elocation feature is set to OFF n 2 Disconnect the Doorphone and connect a Norstar telephone to the Doorphone wiring 3 Verify that the connection from the Doorphone to the KSU is functioning properly by making an intercom call to another Norstar telephone Note If no dial tone is present refer to the appropriate Norstar Installer Guide Troubleshooting Section 4 Connect the Doorphone into a differen...

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