22
Troubleshooting-2
The water is cold when only a
single fixture is open.
• The unit will not heat the water if the flow rate is less than
0.5 GPM.
Open the fixture more or open other fixtures so that a greater
flow passes through the unit, and the unit should begin
heating again.
Amount of Hot Water
The amount of hot water at a
certain fixture is not constant.
• When hot water is demanded at other fixtures, the amount
available may be reduced. The maximum flow available
from this unit is 9.3 GPM at a 45
°
F temperature rise.
• Pressure fluctuations and other plumbing conditions can
cause the temperature and pressure at a fixture to be
unstable, but it should stabilize after a short time.
• There are some types of hot water taps that discharges large
volumes of hot water at first but stabilize after time.
• To keep the temperature stable, the heater limits the
amount of water that can flow through it to a small amount
initially, but the amount increases over time.
The amount of hot water in the tub
is less/more than the set amount.
• When hot water is used for other fixtures while filling the
bath tub, the tub will not fill as much.
• If there is water in the tub already, or when filling is stopped
and restarted, the tub will fill more.
The flow meter alarm does not
sound even when filled to the set
amount.
• The flow meter alarm is set to sound when hot water
is continuously discharged for the set volume of water.
If mixing valves are used, or if cold water is mixed with hot
water at the fixture, the tub will fill more than the setting
of the flow meter alarm.
Amount of hot water available
has decreased over time.
Fluctuations in hot water
temperatures.
• Set water temperature at 115
°
F to 120
°
F. This will allow you
to use a higher flow of hot water thus meeting the minimum
flow requirement of 0.5 GPM.
• Clean the water filter of any debris (
p.20)
(Continued)
Setting temperature cannot rise.
• Is the maximum temperature setting appropriate? (
p.16)
• Is the water filter clogged? (
p.20)
• If the supply water is hard and has not been treated, scale
can build-up in the water heater and decrease the
maximum amount of hot water available. Scale can be
removed from the water heater by flushing the unit
periodically. To prevent scale from forming in the water
heater, a water softener or scale inhibitor is
recommended.