Noritz ecoTOUGH GQ-C2857WS Owner'S Manual Download Page 18

18

*  Damage can occur from frozen water within the device and pipes even in warm environments. 

Be sure to read below for appropriate measures.

*  Repairs for damage caused by freezing are not covered by the warranty.

Freezing cannot be prevented when the power plug is unplugged. Do not remove the power 

plug from the wall outlet.

Freezing will be prevented regardless of whether the operation switch is ON or OFF.

Take the measures below for extremely cold temperatures*. 

Outside temperature including wind chill factor less than -30°F (-35°C) for NRC98DV (GQ-C2857WS-

FF US) or -4°F (-20°C) for NRC98OD (GQ-C2857WS US).

- For models NRC98DV (GQ-C2857WS-FF US), when supplying combustion air from the indoors, 

the room temperature must be greater than 32°F (0°C) to prevent freezing and the room inside 

must not have negative pressure.

This method can protect not only the heater, but also the water supply, water piping and mixing valves.

1. Turn off the power.

2. Close the gas supply valve.

3. Open a hot water fixture, and keep a small stream of hot water 

    running. (0.1 gallon (400cc)/minute or about 0.2" (4mm) thick.)

  * If there is a mixing valve, set it to the highest level.

* When linking multiple units, discharge water equivalent to 

  (0.1 gallon (400cc)/minute per unit.)

4. The flow may become unstable from time to time. 

    Check the flow 30 minutes later.

* In general, it is not advisable to run water through the unit when

  it is OFF ( p. 6), but in this case freeze prevention is more important.

* Remember to set mixing valves and fixtures to their original levels before using the unit again

   to prevent scalding.

* If there is still a risk that the unit will freeze, drain the unit as shown on the next page.

Preventing Damage from Freezing-1

Freezing is prevented within the device automatically by the freeze-prevention heater.

If water will not flow because it is frozen

1. Close the gas and water valves.

2. Turn off the power button.

3. Open the water supply valve from time to time to check whether water is running.

4. 

When the water is flowing again, check for water leaks from the equipment and piping before using.

If the heater or the piping is frozen, do not use the heater or it may get damaged.

CAUTION

*  In normal operation, freezing is prevented within the device automatically unless the outside 

temperature without wind is below -30°F (-35°C) for NRC98DV (GQ-C2857WS-FF US) or -4°F 

(-20°C) for NRC98OD (GQ-C2857WS US).

- For models NRC98DV (GQ-C2857WS-FF US), when supplying combustion air from the 

indoors, the room temperature must be greater than 32°F (0°C) to prevent freezing and the 

room inside must not have negative pressure.

*  The freeze prevention heaters will not prevent the plumbing external to the unit from freezing.  

Protect this plumbing with insulation, heat tape or electric heaters, solenoids, or pipe covers.  

If there  remains a freezing risk, contact the nearest Noritz agent.  

0.2" (4mm) 
thick

Hot Water Fixture

Summary of Contents for ecoTOUGH GQ-C2857WS

Page 1: ...MANUFACTURED HOME APPLICATIONS SBB80JP Thank you for purchasing this Noritz Tankless Gas Water Heater Before using please Read this manual completely for operation instructions Completely fill out the...

Page 2: ...s situation which if not avoided may result in property damage CAUTION Be sure to do Ground Electric Shock DANGER Icons warning of risk level Important Safety Information 1 This is the safety alert sy...

Page 3: ...ry to repair it Call a qualified service technician Force or attempted repair may result in a fire or explosion D Do not use this water heater if any part has been under water lmmediately call a quali...

Page 4: ...blown by the wind causing malfunction or fire as a result Prohibited Outdoor Leave the proper clearance between the water heater and nearby objects trees timber boxes with flammable materials etc Be...

Page 5: ...unit Do not turn off the water heater while someone is bathing Prohibited Do not use a broken or modified power cord Do not bind bend or stretch power cords Do not scratch modify or subject them to i...

Page 6: ...zen water within the device and pipes even in warm environments Be sure to read below for appropriate measures Repairs for damage caused by freezing are not covered by the warranty Take necessary meas...

Page 7: ...t 9 Remote Controller 10 Initial Operation 11 How to Use Setting and Using the Water Heater 12 Flow Meter Alarm 14 Muting the Remote Controller 16 Adjusting the Maximum Output Temperature 17 Preventin...

Page 8: ...e drain line as it must always be allowed to freely flow Note The condensate discharged is acidic with a pH level of approximately 2 3 A condensate neutralizer may be required by local code prior to d...

Page 9: ...allation configuration may be slightly different Main Unit Front Cover Water Supply Valve General Parts 1 Intake Pipe Flue Collar Drain Pipe Discharges the condensate NRC98OD GQ C2857WS US Outdoor Wal...

Page 10: ...F Flow Meter Setting The display will flash after hitting the flow meter alarm set button p 15 Error Code When this indicator is lit the hot water temperature can be set p 12 What is actually displaye...

Page 11: ...tions Follow steps 1 through 4 1 Open the water supply valve Open a hot water fixture to confirm that water is available and then close the fixture again 3 Open the gas supply valve Hot water fixture...

Page 12: ...urns instantly or death from scalding Children disabled and elderly are at the highest risk of being scalded Feel water temperature before bathing or showering Temperature limiting valves are availabl...

Page 13: ...temperature 46 47 48 50 55 60 115 117 118 122 131 140 The maximum output temperature can be set using the remote controller page 17 When using F mode When using C mode Initial factory setting is 115...

Page 14: ...used to indicate when a tub is full If any hot water is being used besides what is going into the tub the alarm will sound before the tub is full If there was water in the tub before the fill began o...

Page 15: ...sound if it is set for 990 gallon Note The alarm will not sound if it is set for 990 gallon On Flow meter setting will be flashing ex 45 gallon Off The alarm will sound when the set level has been rea...

Page 16: ...ting the Remote Controller Initial factory setting is with sound Sound Muted No sound after 5 sec 1 Hold the Power On Off Button for five seconds Tone sounds after 5 sec The flow meter alarm cannot be...

Page 17: ...il a sound is heard 2 sec Up Down The upper limit of the hot water supply temperature can be changed to For Fahrenheit F 115 F 120 F 125 F 130 F 135 F or 140 F For Celsius C 46 C 47 C 48 C 50 C 55 C o...

Page 18: ...not advisable to run water through the unit when it is OFF p 6 but in this case freeze prevention is more important Remember to set mixing valves and fixtures to their original levels before using the...

Page 19: ...r fixtures after 10 minutes or more pass from operation of 6 Drain water into a bucket to prevent water damage Fixture Do not touch with wet hands Drain Plugs Each drain plug mignt not be visible if i...

Page 20: ...egin to discharge from the drain pipe within 15 minutes of use However depending on the season and or installation site conditions it may take longer If water does not appear at the end of the drain l...

Page 21: ...lding turn off the power button and wait until the equipment cools before performing maintenance CAUTION Be sure to do Check For laundry newspaper timber oil spray cans and other combustible materials...

Page 22: ...cket ready remove the inlet and outlet drain plugs about 0 4 gallon 1 4L will drain out 4 Take the water drain valve with water filter out of the inlet See illustration to right 5 Clean the water drai...

Page 23: ...ent damage from Scale Build up Please contact Noritz America for more information about flushing the Heat Exchanger http support noritz com or 866 766 7489 1 2 3 4 F 0 1 2 3 4 5 6 7 8 9 Total Hardness...

Page 24: ...than the temperature set on the remote controller If only a small amount of hot water is demanded it is possible for the temperature to be higher than the temperature set on the remote controller The...

Page 25: ...ther fixtures while filling the bath tub the tub will not fill as much If there is water in the tub already or when filling is stopped and restarted the tub will fill more The flow meter alarm does no...

Page 26: ...meter Can other gas devices such as stoves be used For LP Is there enough gas in the tank Can other gas devices such as stoves be used This is normal The white smoke is actually steam White smoke come...

Page 27: ...of copper ion contained in the water and fat furring However there are not problems concerning health Coloration of the bath tub wash basin can be prevented by cleaning frequently Continued Frequent...

Page 28: ...it off open a hot water fixture and turn the unit back on If the flashing number doesn t return the problem is solved Flashing Remote Controller Check to see if the condensate drain pipe is clogged or...

Page 29: ...y be rejected if the water heater is installed in a location where working on the unit may be dangerous Contact a plumber We will need to know The Model check the rating plate See p 4 for the location...

Page 30: ...he manufacturer s instructions and all applicable codes and requirements of the authority having jurisdiction The information in the instructions must be followed to minimize the risk of fire or explo...

Page 31: ...oller Remote Controller Cord Anchoring Screws Specifications Performance Item Model Name Type Ignition Operating Pressure Minimum Flow Rate Dimensions Height x Width x Depth Weight Water Holding Capac...

Page 32: ......

Reviews: