Nordson AltaBlue, Customer Product Manual

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Troubleshooting
8-2
Part 1120130
E
2011 Nordson Corporation
Troubleshooting Quick‐Checks
Before using the troubleshooting charts confirm:
S
whether or not service was recently performed on the melter or the
melter's settings were recently adjusted.
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external inputs (if used) are functioning properly.
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the standby or clock functions are not turned on (if not required or
expected at the current time).
Returning the Melter Setup to Factory Settings
By returning the melter to its factory setting many common melter problems
can be isolated to either a problem with the melter settings or the melter
hardware.
1. From the Main Display, touch System > Administration > System Reset
2. Touch Complete . All settings revert back to factory defaults.
Running and Saving Melter Diagnostics
The melter keeps track of all zone/pump alert and fault messages, as well
service messages that you can save to a file on a customer SD Card located
on the LCD display unit. Using a computer that has an SD Card reader and is
connected to the Internet, you can then email the file (Diagnostic.nor) to
technical support for additional troubleshooting.