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2 WARRANTY
•
The Seller guarantees that the supplied goods comply with the Contract. The warranty for
defects is restricted to designing, raw materials or assembling defects of the goods caused
by the Seller and it is not valid if there is no proof, from the Buyer, of a proper use,
maintenance and storage of goods.
•
The warranty has a twenty-four months validity (electrical parts excepted) which starts on
the EXW manufacturer site delivery date of the goods and it is subordinate to Buyer’s
written claim according to article nr.5.
•
Under those circumstances, the Seller can choose between the following solutions:
o
Supply the Buyer with ex works, free of charge goods being the same in quality
and quantity to those of the previous incorrect of faulty supply.
o
Repair the defective goods at his expense or modify the goods not complying with
the requirements of the Contract.
o
Refund the Buyer by crediting the amount of the repairing or modification of the
goods.
o
Declare in writing the cancellation of the Contract, by refunding the Buyer for the
price indicated in the purchase order with the return of the goods to the Seller.
•
In the event of refunds, they must not exceed the price indicated in the purchase order.
•
The above-mentioned warranty includes and substitutes any other responsibility of the
Seller and all legal warranties, expenses and damages for defects related to the goods.
Once the warranty has expired, the Buyer has no longer title to claim against the Seller.
3 COMPLAINTS
Upon receipt of the unit, please check it immediately in order to assure that the cabinet is in good
conditions and that no damage during the transport has occurred.
Unpack the unit and make sure that all the accessories have been delivered.
In case of damage occurred during the transport please notify the driver about the complaint and
point it out on the delivery document.
Within three days the complaint has to be confirmed to the transport company by registered letter.
Any other complaint concerning performance and appearance of the unit should be sent to the
manufacturer not later than eight days from the day of the receipt of the unit.
