TROUBLESHOOTING:
You may occasionally encounter a problem with your
TTU®
system. If
this happens, refer to the trouble shooting list. If additional help is
needed, please contact us.
No sound at all
•
Is the power cable properly connected to power supply and
the power supply plugged into a working outlet?
The power cable red wire should be connected to (+) and black wire
connected to (-) the power supply. The power supply should has been
has been plugged into a working outlet.
Howling ( Feedback)
•
Is the TALK or LISTEN volume turned too high?
Set the volume control to a proper level. In most cases, both TALK and
LISTEN controls should be set to the position of around 11 to 12o’clock.
Conversation cutting-off and breaking-up
•
Is the TALK volume setting too high?
Turn down TALK volume to a proper level. Make sure the green LED is
off when not talking to the gooseneck microphone.
•
Is the attendant talking too far from the gooseneck
microphone?
The idea distance is 3” to 4” from the gooseneck microphone.
TTU®-1 DX does not work when operated by internal battery.
•
Are the batteries fully charged?
If the unit is newly installed, allow the batteries to be charged for 10-12
Hrs. before operating. The unit can be used while the batteries are
being charged.
•
Is the battery charger plugged into a working outlet?
If the battery charger is plugged into a working outlet, and the batteries
are being charged, the battery charger should be warm, if it is not; the
battery charger may be defective.
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Introducing the Norcon TTU® -1 NCX:
When using a Talk-thru unit in a noisy area such as heavy traffic street,
a crowed movie theater hall way or a gas station, the noise makes the
conversation difficult. A powerful DSP inside the Norcon noise
cancelation unit samples an ambient noise environment and attenuate
the noise around the desired speech signals. As a result, continuous
and repetitive noise is removed; a clear conversation will be even with a
passing truck in the background.
To take the advantage of this new technology, the existing unit can be
sent to us for upgrade.
Accessories for TTU®:
ANC 700 Headset (Optional)
for use with regular non RF ready
units
TTU-NCHS
:
•
Superior sound quality
•
Noise Cancelation microphone
•
Long wearing comfort
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TTU®-1X Series:
Select from available models with detachable XLR mic.
•
TTU® -1AX continuous power unit.
Housing 5” Dia x 2 ½” depth.
•
TTU® -1AWX Wireless ready.
•
TTU®-1ABX same as TTU®-1AX, but with bullet-resistant option
(UL Level 3).
•
TTU®-1ACX same as TTU®-1AX without gooseneck microphone
for headset use only.
•
TTU®-1DX Battery operated unit. Complete with rechargeable
batteries and charger. Housing 5” Dia x 3 ½” depth.
•
TTU®-1DBX same as TTU®-1DX, but with bullet-resistant option
(UL Level 3).
Talk-Thru systems are shipped complete with cables, instructions, an
power supply.
TTU -1D
Rechargeable battery
operated unit
N
orcon
Communications
117V AC/15V DC
R
TTU-1DX ( battery version)
8
Professional Wireless Headset System (Optional)
for use with regular non RF ready units TTU-WHS:
•
Mobile
: DETC 6.0 technology hand-free mobile design with rang
of up to 300 feet from base unit
•
Duo-Set Headset:
Adjustable for over-the-head stability or over-
the -ear convenience with new conformable ear loop
•
Extended Use
: Ten hours continuous talk time on rechargeable
battery.
Headset
(
Optional for use with wireless ready TTU-1X,
TTU-3X & TTU-7X Series
).
•
TTU-WHS-D wireless headset transceiver
•
Norcon TTU-NC181 Headset
•
USB Charger & Micro USB cable
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Introducing the Norcon TTU® -3X Series:
There are times, when it is inconvenient to cut a 3” to 4” hole through
an isolation barrier; the Norcon TTU®-3X is the solution for this
situation.
The TTU®-3X is a pair of 6” or 12” prism-shaped units for mounting
on a counter top on both sides of a barrier. They allow hands free
communication through barriers typically found in banks, cashier’s
booths, information booths, and similar environments.
Norcon provides audio/visual, communications, and secure talk-
thru solutions for critical applications around the world. TTU-3X
with removable mic for your convenience.
9
Professional Wireless Headset System (Optional)
TTU® -WHS-D:
Wireless Headset is designed to work with the
TTU-WR Wireless ready unit only.
FEATURES
•
Clear 2-way hands-free voice communication.
•
Quality engineering and innovative design
•
Walk around freely while talking to the customer.
•
Self-powered unit with rapid rechargeable battery
Microphone Grill Windscreen Sponge
Specification:
•
Material: Foam ,Color: Black
•
I D: Approx. 12mm, Size: Approx. 65x10mm (L*W)
•
High elasticity, durable and soft, Replacement for your worn-
out or lost headset microphone pads
Package include:
5 pcs of Microphone Windscreen
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Introducing the Norcon TTU®-7X:
Special design for the window with a secure pull-down gate or
shade.
In some cases, when it’s impractical to mount the inside control
section of the TTU®-3X in a window with secure gate or shade the
TTU®-7X is your choice. The TTU®-7X incorporates the same high-
quality electronics as the basic TTU®-3X, but with a 1” low profile
window mount section, and a prism shaped counter mounting control
section
.
10
Service Policy
TALK-THRU SYSTEM WARRANTY REPAIRS
Norcon
Communications Inc. warrants the products
Manufactured by Norcon to be free from defects in material and
workmanship for a period of
one year *
from the date of shipment
from the factory provided:
1) The product has not been abused, misused or improperly
maintained, repaired and /or modified during such period, and
2) Such defect is not a result of voltage surges/ burnouts, lightning,
water damage / flooding, fire, explosion, earthquakes, tornadoes,
acts of aggressions /war or similar phenomenon; and
3) The product has been properly installed according to the
appropriate Norcon Installation Guide.
Both incoming and outgoing freight charges are at customer’s
expenses. Domestic repair will be returned to customer by UPS
Ground. International repair will be returned to customer using normal
shipping arrangements. Any other shipping instructions must be made
in writing and will be at the customer’s expense
.
* Extended two years warranty available on request
This document can be download at
www.norcon.org
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