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Trouble shooting
If a problem occurs under normal operation conditions, please try this following
methods as below:
●
Can’t record video or take pictures
Check if the SD card is enough space or locked
●
Automatically stop when recording
Because it is a high definition video device, please use compatible high-
speed TC card with SDHC, C6 or C10 will be better.
●
Appear “file error” when replay video or photos.
Please format the SD card
●
Unclear video
Check if there any dirt or fingerprint and use lens cloth to clear the camera
lens
●
Black image when record sky or water scene
Big contrast scene will influence the automatic exposure function of camera,
you can adjust “EV” in menu setting to correct it.
●
Color is not perfect in cloudy or outdoor light
Set the “white balance” function to adjust it
●
Horizontal stripes interface
It is generated by the wrong setting in “light frequency”, please set “50Hz” or
“60Hz” according the local power supply frequency.
●
Crash
Press on “Reset” button to restart after crash
Disposal of the product
Selective collection of waste electrical and electronic equipment.
Electrical equipment must not be disposed of with household waste.
Pursuant to European Directive 2012/19/EU on waste electrical and
electronic equipment, and its transposition into national law, waste
electrical equipment must be collected separately and disposed of
in designated collection points. Contact the local authorities or the
vendor for advice on recycling.
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