HearLinks troubleshooting
Problem
Likely Cause / Solution
Can not power on. Connect power source
to charge the battery.
Distance between
HearLinks and wireless
devices out of range.
Put them closer and turn
on to reconnect again.
HearLinks does
not reconnect.
Lost Connection.
Blue
LED flashes
at 5 second
intervals.
Ensure the HearLinks is
in corresponding wireless
mode.
Can not hear
audio from
Bluetooth devices.
Ensure the HearLinks is
in personal sound
amplifier/T-coil mode, and
toggle the voice source to
microphone or T-coil.
Cannot hear
microphone or
T-coil voice.