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Training and Vendor Development

CMO Operations & Logistics

Multimedia Creation & Support

CONFIDENTIAL

27.Apr.2006

26

Service Manual N9 RM-43 / RM-58

Copyright © 2006 NOKIA Corporation. All rights reserved.

Approved 3.0

MGR

Page

(34)

LEGEND FOR QUICK TROUBLE SHOOTER

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Summary of Contents for N91

Page 1: ...0 1800 1900MHz Camera 2 Megapixel 20x stepless digital zoom Display Active matrix color display with 262 144 colors resolution 176 x 208 pixel Bluetooth WLAN only RM 43 USB Visual Radio Media Player Memory Capacity about 16 MB internal memory 4 GB Hard Drive Enhanced music features 8 band Equalizer Stereo Widening Loudness Balance SERVICE MANUAL Level 1 2 Environmental characteristics Lead free so...

Page 2: ...ed and Battery capacity in the Tools chapter changed Page TABLE OF CONTENTS INTRODUCTION 3 GENERAL REPAIR INFORMATION 4 PATHFINDER FOR WORKSHOP STAFF 5 EXPLODED VIEW AND COMPONENT DISPOSAL 6 SPARE PARTS OVERVIEW 7 SPARE PARTS LIST 8 SERVICE TOOLS 9 SW UPDATE 11 DISASSEMBLY INSTRUCTION 12 ASSEMBLY INSTRUCTION 19 LEGEND FOR QUICK TROUBLE SHOOTER 26 QUICK TROUBLE SHOOTER PART 1 27 QUICK TROUBLE SHOOT...

Page 3: ...IC ENGINE MANAGEMENT SYSTEMS AND ANTI SKID BRAKING SYSTEMS UNDER CERTAIN FAULT CONDITIONS EMITTED RF ENERGY CAN AFFECT THEIR OPERATION IF NECESSARY CONSULT THE VEHICLE DEALER MANUFACTURER TO DETERMINE THE IMMUNITY OF VEHICLE ELECTRONIC SYSTEMS TO RF ENERGY THE CELLULAR TELEPHONE MUST NOT BE OPERATED IN AREAS LIKELY TO CONTAIN POTENTIALLY EXPLOSIVE ATMOSPHERES EG PETROL STATIONS SERVICE STATIONS BL...

Page 4: ...riginal NOKIA spare parts Check the soldering joints of the parts concerned with regard to the fault symptom e g soldered connectors or switches and resolder them if necessary Level 2 only Remove excess soldering flux after repair Observe the torque requirements when assembling the unit Preferably use your own equipment for testing E g if the customer complains about charger function please test t...

Page 5: ...OL you can also find needed information in different folders like Support Library Phones Service Manuals Service Bulletins Software Repair Information Level 1 2 e learning former NOKIA CarePoint on NOKIA Online Former NOKIA CarePoint content such as Online Troubleshooting Product Information Videos Disassembly Assembly can be found on NOKIA Online NOKIA Online Care Services Training Phone Models L...

Page 6: ... RM 43 RM 158 Copyright 2006 NOKIA Corporation All rights reserved Approved 3 0 MGR Page 34 Recommendation for the ecologically friendly disposal of components Colorized components show the different catego ries See corresponding ITEM CIRCUIT REF in the Spare Parts Service Bulletins on NOL EXPLODED VIEW AND COMPONENT DISPOSAL 4 ...

Page 7: ...Development CMO Operations Logistics Multimedia Creation Support CONFIDENTIAL 27 Apr 2006 Service Manual N91 RM 43 RM 158 Copyright 2006 NOKIA Corporation All rights reserved Approved 3 0 MGR Page 34 SPARE PARTS OVERVIEW 5 ...

Page 8: ...006 NOKIA Corporation All rights reserved Approved 3 0 MGR Page 34 SPARE PARTS LIST 6 Please replace this page placeholder with the latest corresponding Service Bulle tins spare parts SWAP units and service tools from NOL This will ensure that you are using up to date order codes only Therefore Service Bulletins on NOL have to be checked on daily basis ...

Page 9: ...er FLS 4S Travel Charger AC 4 Small and lightweight charger for fast charging of your phone battery Internal Battery BL 5c Inserted under the back cover this Li Ion 970 mAh battery provides power in a lightweight package Headset HS 28 Comfortable earphones combined with excellent audio quality provide a pleasurable listening experience Control your music and calls re motely and use it together wit...

Page 10: ...o 0770431 Tonichi torque driver NOKIA No 6901525 Hoya micro Fibre cloth MX304 Dastex gloves S M XL Artilux goggles AH166 Wera bit T5 867 4TX 5x50 Wera 867 4 6IP 50mm Torx 6 PLUS Wera bit T6 867 4TX 6x50 Wera 867 1 5IP 25mm Torx 5 PLUS Wera bit T6 PLUS 867 4TX 6IP Facom side cutter 416E Facom T5 driver SP 14032 Facom T6 driver SP 14033 Facom slot screwdriver AEF 2x35 E Wetec tweezers 7abb SA ESD We...

Page 11: ...Manual N91 RM 43 RM 158 Copyright 2006 NOKIA Corporation All rights reserved Approved 3 0 MGR Page 34 SW UPDATE 8 Flash Concept Point of Sales To use the FLS 4S Flash Dongle you should follow the user s guide inside the sales package Always check for the latest ver sion of flash software which is available on NOKIA Online ...

Page 12: ...0 MGR Page 34 DISASSEMBLY INSTRUCTION 9 1 You need the tools shown 2 Protect the window with a plastic film 3 Also protect the CAMERA WINDOW with a plastic film 4 Unlock and remove the B COVER ASSY 5 Slightly release the clips of the ANTENNA COVER ASSEMBLY on both sides 6 Now lift off the ANTENNA COVER ASSEMBLY 7 Remove the screws in the order shown 8 Carefully unlock the clips on both sides of th...

Page 13: ...ation All rights reserved Approved 3 0 MGR Page 34 9 Open the assembly before continuing 10 Push down the KEYMAT while lifting of the SLIDE ASSEMBLY 11 Protect the inner side window with a plastic film 12 Protect the LCD with a plastic film too 13 Pull out the VOLUME KEY HARDTOP 14 and the MENU KEY HARDTOP 15 Unlock the RAIL SPRING L 16 Pull it out carefully with tweezers ...

Page 14: ...A Corporation All rights reserved Approved 3 0 MGR Page 34 17 Now the SLIDE ASSEMBLY isn t fixed anymore and can be removed easily 18 Push out both SLIDE CONNECTOR POGOs 19 Carefully release the adhered SLIDE BEZEL as shown 20 Remove the SLIDE BEZEL carefully 21 Remove the adhesive residue 22 Remove the BEZEL COVER 23 Open the LCD flex connector 24 Lift up the LCD ...

Page 15: ... MGR Page 34 25 Remove the DISPLAY FRAME ASSEMBLY 28 Use the tweezers when lifting off the BUTTON JOYSTICK 29 Take care of the T9 KEYMAT ASSEMBLY 30 Lift up the T9 KEYMAT ASSEMBLY 26 Note the grounding clips of the DISPLAY FRAME ASSEMBLY when removing the EARPIECE 27 Lift up and remove the EARPIECE with tweezers carefully 31 Remove the ENGINE MODULE 32 Use an A COVER as support when removing the C...

Page 16: ...3 0 MGR Page 34 33 Position the SS 15 Camera removal tool and grip it 34 Pull out the CAMERA MODULE after the clips are released 35 Remove the VIBRA ASSY 36 Pull out the VIBRA SHIELD Mind the grounding clips 37 Unlock and remove the HOLD SWITCH HANDLE with the SRT 6 38 Lift the 3 5 AUDIO JACK and remove it 39 Use the slotted screwdriver to release the IHF SPEAKER 40 Note not to damage the speaker ...

Page 17: ... MGR Page 34 41 Carefully remove the IHF SPEAKER Do not touch the menbrane 42 Unlock the SPACER FOR DC JACK carefully prevent bending the spring contacts 43 Use the DC Plug to lever out the DC JACK first 44 Then pull it out with the tweezers 45 Unlock the BB UNISHIELD 46 Turn the assembly and lift up the shield 47 Now move the shield in direction shown 48 Unlock the HDD ASSEMBLY by using a slotted...

Page 18: ...rt CONFIDENTIAL 27 Apr 2006 18 Service Manual N91 RM 43 RM 158 Copyright 2006 NOKIA Corporation All rights reserved Approved 3 0 MGR Page 34 49 Note not to destroy the fixing joint 50 Lever out the HDD ASSEMBLY 51 Lift out the HDD ASSEMBLY Never remove it by pulling at the flex foil ...

Page 19: ...need the tools shown 2 Remove the protection tape from the adhesive Insert the HDD ASSEMBLY and fix it Do not push down the conductive tape 3 Flip the connector plate of the HDD ASSEMBLY Do not touch the pads Fix the connector plate 4 Position the BB UNISHIELD 5 Note that both snaps are fixed properly 6 Place the DC JACK 7 Complete the DC Jack with the SPACER FOR DC JACK 8 Push it into its place s...

Page 20: ...rect positioning as shown 10 Check the IHF ADHESIVE Replace it if destroyed or missing 11 Place the IHF SPEAKER Always use a new IHF SPEAKER GASKET when replacing the speaker 12 Push the IHF SPEAKER slightly into its place Note the spring contacts 13 Insert the 3 5 AUDIO JACK into its compartment 14 Note not to damage the spring contacts when pushing it into its place 15 Mind the correct position ...

Page 21: ...roved 3 0 MGR Page 34 17 Push it into its place 18 Place the VIBRA ASSY 19 Always check the correct position as shown here before continuing 20 Use the A COVER as support when replacing the CAMERA MODULE 21 Use the SS 15 to replacing the CAMERA MODULE 22 Mind the guiding of the camera socket 23 Place the ENGINE MODULE into the D COVER ASSEMBLY 24 Note the correct positioning of the HOLD SWITCH HAN...

Page 22: ...e 34 26 Replace the T9 KEYMAT ASSEMBLY 27 Fix the BUTTOM JOYSTICK 28 Mind the correct placement as shown 25 Note the guiding pins for correct placement of the ENGINE MODULE 29 Place the Earpiece into the Display Frame Assy Do not bend the grounding clips Mind the guiding pin of the EARPIECE 30 Now fit the DISPLAY FRAME ASSEMBLY over the ENGINE MODULE 31 Position the LCD and fix it 32 Close the dis...

Page 23: ...l rights reserved Approved 3 0 MGR Page 34 33 Note the correct position of the flex connector before continuing 34 Always use a new adhesive when fitting the SLIDE BEZEL 35 Align and fix it 36 Insert the two SLIDE CONNECTOR POGOs 37 Insert the new RAIL SPRING L 38 Note the correct position before continuing 39 Place the VOLUME KEY HARDTOP 40 The correct positioning is shown here ...

Page 24: ...age 34 41 Place the MENU KEY HARDTOP 42 Remove the plastic film from the LCD 44 Lock the clips 47 Place the BEZEL COVER at the shown side first 48 Now push down the other side slightly 43 Now place the SLIDE ASSEMBLY 46 Insert the screws To prevent damaging the plastic threads turn the screws slightly left first Then tighten them in the shown order with a torque of 30 Ncm 45 Note that both clips a...

Page 25: ... the VOLUME KEY HARDTOP operates 51 Place a piece of plastic film while assembling the SLIDE AS SEMBLY Remove the plastic film carefully while shifting the parts together 53 Place the ANTENNA COVER ASSEMBLY beginning from the top 52 Check the functionality of the RAIL SPRING The SLIDE ASSEM BLY must be stop safely at the end position 54 Note the correct positioning of the ANTENNA COVER ASSEMBLY 56...

Page 26: ...ment CMO Operations Logistics Multimedia Creation Support CONFIDENTIAL 27 Apr 2006 26 Service Manual N91 RM 43 RM 158 Copyright 2006 NOKIA Corporation All rights reserved Approved 3 0 MGR Page 34 LEGEND FOR QUICK TROUBLE SHOOTER ...

Page 27: ...pment CMO Operations Logistics Multimedia Creation Support CONFIDENTIAL 27 Apr 2006 27 Service Manual N91 RM 43 RM 158 Copyright 2006 NOKIA Corporation All rights reserved Approved 3 0 MGR Page 34 QUICK TROUBLE SHOOTER PART 1 2 ...

Page 28: ...pment CMO Operations Logistics Multimedia Creation Support CONFIDENTIAL 27 Apr 2006 28 Service Manual N91 RM 43 RM 158 Copyright 2006 NOKIA Corporation All rights reserved Approved 3 0 MGR Page 34 QUICK TROUBLE SHOOTER PART 2 3 ...

Page 29: ...pment CMO Operations Logistics Multimedia Creation Support CONFIDENTIAL 27 Apr 2006 29 Service Manual N91 RM 43 RM 158 Copyright 2006 NOKIA Corporation All rights reserved Approved 3 0 MGR Page 34 QUICK TROUBLE SHOOTER PART 3 4 ...

Page 30: ...pment CMO Operations Logistics Multimedia Creation Support CONFIDENTIAL 27 Apr 2006 30 Service Manual N91 RM 43 RM 158 Copyright 2006 NOKIA Corporation All rights reserved Approved 3 0 MGR Page 34 QUICK TROUBLE SHOOTER PART 4 5 ...

Page 31: ...pment CMO Operations Logistics Multimedia Creation Support CONFIDENTIAL 27 Apr 2006 31 Service Manual N91 RM 43 RM 158 Copyright 2006 NOKIA Corporation All rights reserved Approved 3 0 MGR Page 34 QUICK TROUBLE SHOOTER PART 5 6 ...

Page 32: ... clean If not clean the window with cloth Unlock the Keypad Press the red receiver button to reach the Home Menu Press the Menu Key and select Cameras Press down the Joystick to take a photo This Image will be saved to Gallery into the Photos folder automatically Test was successful if the Image appears on your Display The camera is ok Select Options Select Go to Media gallery Select the picture y...

Page 33: ...ould be not more than 5m from each other Reference unit Bluetooth activated Test unit Settings on the test unit Unlock the Keypad Press the red End key to reach the Home Menu Press the Menu Key and select Phonebook If phone and SIM memory is empty create one new entry Select an entry Select Options Select Send Select Bluetooth Search window appears and shows all Bluetooth units in range Choose one...

Page 34: ...the unit has been unscrewed to guarantee the functionality of the phone Please refer to the actual information on NOKIA Online When using delivered tester support files take care of the right setup according to the tester type and product type Please refer to Recommended Service Equipment on NOKIA Online Mobile Phone Tester A battery tester lets you test the capacity of NOKIA batteries Please refe...

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