Nokia Mediamaster 9802 S Owner'S Manual Download Page 47 | Manualshive

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GB 47

PROBLEM SOLVING

FRONT PANEL DISPLAY

Problem

The remote control is not working.

You see the on-screen message.

Viewing card error.

You have forgotten your secret PIN
code.

CA Module is not working.

No picture.

Possible causes

Battery exhausted.
Remote control is incorrectly
aimed.

The Mediamaster is in standby
mode.

The Mediamaster can’t recognise
your Smartcard.

CA module is not installed.
CA module is not correctly
inserted.

CA module is inserted but not
working correctly.

What to do

Change the batteries (both).
Aim the remote control at box.
Check that nothing blocks the front
panel.
Check if (.) is flashing on the front
panel display when you press a button.
If not replace the batteries (both).

Check that you are using the proper
Smartcard. Check that the Smartcard
has been correctly inserted with the
gold chip downwards. If the problem
persists, you may have a problem with
the card.
Contact your dealer or Service Pro-
vider.

Contact your Service Provider.

Check that the CA module has been
correctly inserted.
Contact your dealer or Service Pro-
vider.

Eject the CA module and reinsert it
again.

Please note:

The first thing to do before sending the Mediamaster to service is to:

1: Perform ”Diagnostic” procedure in System Information menu.
2: Try downloading new software into the Mediamaster.
With this procedure, the new software may solve the problem in the quickest and most efficient way.
See the relevant section ”Receiver Upgrade” earlier on in this manual.

What to do if you can’t solve the problem

If you have tried all of the actions suggested above, without solving the problem, please contact your
dealer or Service Provider.

Channel number in TV mode.

The Mediamaster is in standby
mode, and current time is shown.

In TV mode.

Channel number in radio mode.

Flashes when pressing a button
on the remote control.

RF channel in tuning mode.

Lights when no signal is being re-
ceived.

When power-up, boot version,
product family and system software
version is shown.

When starting from standby, prod-
uct variant and system software
version is shown.

Remaining time in percent during
the download procedure.

In video mode.

Error messages. For service per-
sonnel

When downloading new software
via the air.

When downloading new software
via the Serial RS232 socket.

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Summary of Contents for Mediamaster 9802 S

Page 1: ...Owner s Manual MEDIAMASTER 9802 S ...

Page 2: ... with es sential requirements and other relevant provisions of Directive 1999 5 EC This Terminal Equipment is intended for connection to the analogue Public Switched Telephone Networks PSTNs in which net work addressing if provided is by means of Dual Tone Multiple Frequency DTMF signalling ...

Page 3: ...25 Guide 25 List of TV and radio channels 26 Options green button 26 TV release 0 27 Video recording 27 The TEXT button Teletext 27 EXIT TV 27 Main menu 28 General information 28 TV and radio channels 28 Edit channels 28 31 Update channels 32 Guide 33 System configuration 33 Channel search 33 34 Edit satellites 35 36 Antenna Satellite configuration 37 TV settings 37 Time adjustment 38 Modem config...

Page 4: ...r Allow 10 cm space around the Mediamaster for sufficient ventilation Do not cover the Mediamaster s ventilation openings with items such as newspapers table cloths curtains etc Do not place the Mediamaster on top of a unit that emits heat Do not place naked flame sources such as lighted candles on the Mediamaster Use a soft cloth and a mild solution of washing up liquid to clean the casing Do not...

Page 5: ...le MENU To show and to exit from the Main Menu GUIDE Obtain a list of present and following programmes for the available channels This information is only shown if your Service Provider transmits programme information EPG in formation P P Change channels up and down one at the time Return to TV mode from an Open TV application Change page in a menu list text if more than one page is available To b...

Page 6: ... enclosed mains cable ANTENNA Satellite dish input F connec tor Rear panel SERIAL PORT to read and load data information TV AERIAL for a terrestrial con ventional TV aerial TV VCR for an RF cable to the aerial input of the TV or VCR Slot for a CA module with a Smartcard to put the Mediamaster in and out of standby mode to move up down in the menus and to change channels Display shows channel numbe...

Page 7: ...the Mediamaster in your local dealer will pro vide you with the right type of CA module Please note that a smart card may only be valid for a single Serv ice Provider and due to this a specific range of channels The smart card and the CA module may cause special menus not described in this manual to appear Follow the instructions from the Service Provider Note CA modules and smart cards are only d...

Page 8: ... Connect the coaxial cable with F connectors fitted from the LNB on the satellite dish to the socket marked ANTENNA on the rear panel of the Mediamaster Connecting the Mediamaster to the dish If you need to fit the F connectors onto the cable Prepare each end of the cable as shown in the diagram You will need to fold back the outer braid as shown Slide the F connector onto the cable then turn it c...

Page 9: ...onnecting a TV and VCR Refer to your VCR s manual for full instructions Connect one SCART cable between the main SCART socket on the TV and the TV SCART socket on the Mediamaster Connect another SCART cable between the VCR and the AUX SCART socket on the Mediamaster Connect the RF cable from the RF output on the VCR to the TV aerial input on the TV Connect the TV aerial to the RF input socket on t...

Page 10: ...en you want to watch digital satellite channels from the Mediamaster Connecting a satellite receiver and a VCR Connect a SCART cable between the main SCART socket on the TV and the TV SCART socket on the Mediamaster Connect a SCART cable between the VCR and the AUX SCART socket on the Mediamaster Connect an RF cable from the RF output on the VCR to the TV aerial input on the TV Connect an RF cable...

Page 11: ...played on the front panel of the Mediamaster When you have correctly changed the UHF channel number you will see the Welcome menu on the TV screen If there is interference from other channels you will have to change the chosen UHF channel Follow the instructions in your TV manual to store this UHF chan nel as the channel used by your Mediamaster You will have to select it when you want to watch di...

Page 12: ... and pressing it will take you to the next step in the installation process However and this is important often more than one value has to be entered in a menu First perform all necessary settings on the different lines Then confirm them all simultane ously by pressing OK You can always go back to the previous menu by pressing the BACK button Use the buttons to move upwards and downwards from one ...

Page 13: ...IUS In these cases you also need a 2 way DiSEqC switch Select alternative 7 for any other antenna satellite combination e g antenna motor Alternatives 1 6 requires the use of a Universal LNB s RF modulator type If the Mediamaster is connected to the TV with a RF cable you must select the right RF modulator alternative which is depend ent on the country where the Mediamaster is being used Select No...

Page 14: ...ve tuned in an analogue signal source Another reason could also be that the antenna is positioned towards wrong satellite The reason could also be that the marked channel is not trans mitting at the moment If so try one of the other preprogrammed channels with the buttons When you have picture from a TV channel press OK The Media master automatically starts searching for and downloads chan nels fr...

Page 15: ...OTBIRD SIRIUS for picture and sound When the HOTBIRD SIRIUS check is ready press OK to start the channel search procedure The box now starts searching and downloading channels from both satellites See Channel search on page 18 Line and on the antenna satellite selection menu 5 6 DiSEqC switch with 2 inputs Connection of a DiSEqC switch Connect the cable from the LNB intended for channels from ASTR...

Page 16: ...uding Universal LNB are selectable with the buttons You can also enter a value with the numeric buttons when the symbol for the remote control is visible on the line Predefined channel Select one of the preprogrammed channels and adjust your an tenna according to the Antenna adjustment and signal check section on page 14 LNB offset voltage If the cable down from any of the LNB s is very long it mi...

Page 17: ...u select the input for each LNB that will be connected LNB type Select Universal or the local oscillator L O frequency valid for the connected LNB LNB Offset voltage See page 16 Satellite In this example select Hispasat because its LNB is connected to the DiSEqC 1 A input on the switch Predefined channel Select one of the predefined channels and adjust the antenna as described on page 14 Antenna a...

Page 18: ...mple of how you can connect 4 LNBs when you want to watch channels from ASTRA HOTBIRD SIRIUS and THOR Connect the LNBs to the switch the following way the LNB intended for ASTRA to input 1 HOTBIRD to input 2 SIRIUS to input 3 THOR to input 4 When the configuration of all four inputs are ready press OK to proceed with the channel search DiSEqC switch with 4 inputs Channel search The Channel search ...

Page 19: ...just motor Adjust if necessary the motor for the current satellite Press OK to start searching for channels Advanced search The information to enter in this menu is available in magazines covering satellite TV reception or from your Service Provider You can use this menu if you are looking for some special chan nels i e non DVB standard channels which can only be found when you have entered the ne...

Page 20: ...tings If the antenna is prevented from reaching its predefined east west limit positions you have to set new limits See page 37 for instructions From the Antenna Satellite selection menu select line 7 re fer to page 13 and press OK Select line 5 Motor antenna configuration and press OK LNB offset voltage If the cable down from the antenna is very long the voltage at the LNB could be too low to cha...

Page 21: ...atellite from which you want to search for channels for example Astra Press OK Adjust motor for Astra Hotbird To continue the installation you now have to determine the angle to Astra 1 Hotbird The motor and the antenna must be adjusted towards the Astra 1 satellites on 19 2 East Hotbird satellites on 13 East as this is the refer ence setting All other preprogrammed satellite positions are oriente...

Page 22: ...r to page 23 When the channel search from ASTRA is finished you can search for channels from other satellites when you have a motor an tenna Press MENU on the remote control and the Main menu will appear on the screen Select line 5 System configuration On demand enter the Access code 1234 and the System configuration menu will appear Select Channel search Press OK to get the Channel search menu ag...

Page 23: ...ess OK to finish the first time installation see below Finishing the first time installation The channels found at the search procedure will now be saved A message telling that the installation procedure is completed will be shown on the screen Press OK in order to start watching channels from the box The position of 22 satellites are preprogrammed in the SatScan motor As long as you select satell...

Page 24: ...e you want without af fecting any settings by pressing the EXIT button Programme information Every time you change channels you will receive programme in formation for a few seconds In the User preferences menu you can select how long this information will be shown The information may include Current time Channel list Channel number and name Name of the current and next programme The start and tot...

Page 25: ...UIDE button you get access to the Media master TV guide or Radio guide if you are listening to radio chan nels which will give the titles of the current and next programmes on different channels The information is only available from the network e g DF1 TPS to which the channel you are watching belongs Use the buttons to move the cursor to another programme Use the double arrow buttons to move a p...

Page 26: ...or en ter the channel number with the numeric buttons on the remote control Press OK when a channel name is highlighted to start watching listening to it To change one channel list page at a time use the double arrow buttons You can also get more information about a marked highlighted channel by pressing the i button VIEWING MODE Options green button By pressing the OPTION button you open a menu i...

Page 27: ...on will open a teletext page if teletext is transmitted Select teletext pages with the numeric buttons on the remote control You can also quickly step to the different page alternatives shown in any page by pressing Press OK on a selected number to go to that page Press EXIT BACK or TEXT to return to TV radio mode The 0 button will show the index page normally page 100 will show the next or previo...

Page 28: ...avourite lists add delete rename and arrange the order of the channels within the lists The All TV list might contain lots of channels By creating your own favourite lists you can make channel handling a bit more con venient Important about editing channels Before you start you must select which list TV or radio you want to edit While you are watching TV and press the MENU button and select Edit c...

Page 29: ... list Delete list If you want to delete a Favourite list completely select the list and press OK Rearrange lists If you have created several Favourite lists you can determine the sequence in which the lists will appear MAIN MENU How to give a specific name This procedure is the same whether you enter a name for the first time or change an existing Move to a new character position by using To delet...

Page 30: ...u by pressing BACK or EXIT MAIN MENU Lock channels To get to this menu you first have to enter your access code From here you can lock and later unlock channels in any of the lists in order to prevent e g your children from watching Select the channel you want to lock and press OK Repeat the procedure for each channel you want to lock When you lock a channel in any list the channel will automatica...

Page 31: ...he selected channels to a new position within the list When the channels are in the position you want press OK MAIN MENU Delete channels From here when the All TV list is selected in the Edit chan nels menu you can delete channels Please note Channels deleted this way will be permanently deleted The only way to get them back is to perform a new channel search To delete channels Mark the channel yo...

Page 32: ...rom ASTRA THOR and SIRIUS those three satellites will be updated Note This alternative is only possible for fixed antennas If your antenna is controled by motor the first line will not be selectable 2 Current satellite Will search and update the lists from the satellite you right now are watching TV 3 Current network Will search and update the lists from the network the present channel belongs to ...

Page 33: ...can specify some settings from the submenus in the System con figuration menu Please note that many of these functions are the same as in the First time installation Channel search The Channel search procedure can be performed in different ways If there are predefined channels you can make an Automatic Manual or Advanced search If no predefined channel is available you can make a Manual or Advance...

Page 34: ... if necessary the motor for the current satellite Press OK to start searching for channels Advanced search The information to enter in this menu is available in magazines covering satellite TV reception or from your Service Provider You can use this menu if you are looking for some special chan nels i e non DVB standard channels which can only be found when you have entered the necessary settings ...

Page 35: ...ntenna towards the new satellite Watch the Sig nal strength AGC and Signal quality SNR bar indications to check the levels Please note In this case a brand new sat ellite you do not get a TV picture in the background on the screen even when the SNR indication is good When both indication bars AGC and SNR are good Press the BACK button until you return to the System con figuration menu Select Chann...

Page 36: ...he back ground on the screen even when the SNR indication is good When both indication bars AGC and SNR are good Press OK to start the channel search procedure in order to download channels from the new satellite When you get the message on the screen that you have found X new TV channels and X new radio channels press OK to save the new channels If any new channels are found they will be saved in...

Page 37: ...cept the UK Select UK PAL I when the box is used in the UK The RF channel number will be in dicated on the front display of the Mediamaster Antenna Satellite configuration Set up and adjust motor The procedure is the same as performed during the First Time In stallation Please refer to page 20 East West limit setup You only have to set one or both of these limits if the antenna is prevented from r...

Page 38: ...is installed Pulse or tone Select the alternative valid for your system If in doubt please contakt your phone operator Prefix If the connection has to pass a switch board enter the figure that will open the line Information about the modem This equipment has been approved pursuant to Council Decision 98 482 EC CTR 21 for pan European single terminal connection to the Public Switched telephone Netw...

Page 39: ...er will have to be sent in for service Reinstall Use this option only if you have to start the complete installation procedure from scratch If you continue from here all your pre vious settings parental code and favourite channels etc will be erased If you do not want to perform a reinstallation you can leave this menu when the warning is displayed by pressing BACK User preferences From here you c...

Page 40: ...ou do not have ac cess to any of the functions where the code is required If you forget it you have to contact an Authorized Nokia Service Center to get help Application download Open TV applications From some channels it is possible to download specific pro gramme applications such as games and various information When you select the alternative Manual below channels which provide these services ...

Page 41: ...o Invisible Picture format If you have a TV set with the 4 3 picture format and the transmis sion is in 16 9 you can select Fullscreen or Letterbox Fullscreen will fill up the screen but cut off some information on the left and right sides Letterbox will give a complete picture but leave black areas at the top and bottom MAIN MENU fullscreen letterbox Receiver number If you have more than one digi...

Page 42: ... certain parts of the Mediamaster you can run a diagnostic test System information This gives general information about which hardware and soft ware version your Mediamaster is running on Release info The alternative Release Info from the menu above right will only be available when the new downloaded software contains information If so by pressing the i button you will get a message describing th...

Page 43: ... and stop at a predefined time The function is very useful when you want to record a programme and you are unable to start stop the recording event yourself Or when you just want to be reminded of the start of a pro gramme you do not want to miss The display on the box will indicate t x where x is the chan nel number during recording while you are watching a pro gramme started by the Timer functio...

Page 44: ...ode it will return to standby at the stop time you have set From this menu you first must select a not already occupied line before you press OK to go on with the Timer settings If you have made earlier settings and any of those are marked that setting will be replaced with the new one you are going to make Important information related to the timer settings If you program the box to start e g in ...

Page 45: ...ccess Authorisation to use the coding system to purchase order TV programmes AGC Automatic Gain Control CA Conditional Access A system to control subscriber ac cess to services programmes and events CA module A device for the decoding of scrambled signals Common Interface Describes a DVB standard hardware and software archi tecture for Conditional Access systems DVB The Digital Video Broadcast gro...

Page 46: ...nnected by RF ca bles and the VCR is not set to the channel tuned for satellite TV What to do Check that the mains cable is plugged into the power socket Press the standby button or any number button to bring the Media master out of standby mode Adjust the dish Check the signal level indicator in one of the channel search submenus Check the cable connections LNB and other equipment connected be tw...

Page 47: ... dealer or Service Pro vider Eject the CA module and reinsert it again Please note The first thing to do before sending the Mediamaster to service is to 1 Perform Diagnostic procedure in System Information menu 2 Try downloading new software into the Mediamaster With this procedure the new software may solve the problem in the quickest and most efficient way See the relevant section Receiver Upgra...

Page 48: ...jack Protocol V22 1200 bits sec Security information The modem connection is made according to the TNV 3 circuit type All other connections are made according to the SELV circuit type Conditional Access system Embedded Viaccess One PCMCIA interface for a Common Interface CA module DVB Standard Smartcard Interface Interface for one card according to ISO 7816 Supports embedded Viaccess descrambler F...

Page 49: ......

Page 50: ...66 76963 43 0232 Nokia is a registered trademark of Nokia Corporation www nokia com ...

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