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Nokia G11 Plus User Guide

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KEEP YOUR PHONE UP TO DATE

Your phone software

Keep your phone up to date and accept available software updates to get new and enhanced
features for your phone. Updating the software may also improve your phone’s performance.

KEYS AND PARTS

Your phone

This user guide applies to the following models: TA-1421, TA-1408, TA-1413, TA-1429.

1. Microphone

2. Loudspeaker

3. Flash

4. Camera

5. Fingerprint sensor

6. SIM and memory card slot

7. Headset connector

8. Front camera

9. Earpiece

10. Volume keys

11. Power/Lock key

12. USB connector

© 2022 HMD Global Oy. All rights reserved.

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Summary of Contents for G11 Plus

Page 1: ...Nokia G11 Plus User Guide Issue 2022 07 07 en GB ...

Page 2: ... your phone 13 Lock or unlock your phone 13 Protect your phone with a screen lock 13 Protect your phone with your fingerprint 13 Protect your phone with your face 14 Find your lost phone 14 4 Basics 16 Personalise your phone 16 Notifications 16 Control volume 17 Automatic text correction 18 Battery life 18 Accessibility 19 5 Connect with your friends and family 20 Calls 20 Contacts 20 Send message...

Page 3: ...s and get directions 28 10 Apps updates and backups 29 Get apps from Google Play 29 Update your phone software 29 Back up your data 29 Restore original settings and remove private content from your phone 30 11 Product and safety information 31 For your safety 31 Network services and costs 34 Emergency calls 34 Take care of your device 35 Recycle 35 Crossed out wheelie bin symbol 36 Battery and cha...

Page 4: ...nted medical devices 38 Hearing 38 Protect your device from harmful content 38 Vehicles 39 Potentially explosive environments 39 Certification information SAR 39 About Digital Rights Management 40 Copyrights and other notices 40 2022 HMD Global Oy All rights reserved 4 ...

Page 5: ...e safe use of your device and battery read For your safety and Product Safety info in the printed user guide or at www nokia com support before you take the device into use To find out how to get started with your new device read the printed user guide 2022 HMD Global Oy All rights reserved 5 ...

Page 6: ...e Updating the software may also improve your phone s performance KEYS AND PARTS Your phone This user guide applies to the following models TA 1421 TA 1408 TA 1413 TA 1429 1 Microphone 2 Loudspeaker 3 Flash 4 Camera 5 Fingerprint sensor 6 SIM and memory card slot 7 Headset connector 8 Front camera 9 Earpiece 10 Volume keys 11 Power Lock key 12 USB connector 2022 HMD Global Oy All rights reserved 6...

Page 7: ...ic stripe cards near the device for extended periods of time since the cards may be damaged INSERT THE SIM AND MEMORY CARDS Insert the cards 1 Open the SIM card tray push the tray opener pin into the tray hole and slide the tray out 2 Put the nano SIM in the SIM1 slot on the tray with the contact area face down 3 If you have a dual SIM phone put the second SIM in the SIM2 slot 4 If you have a memo...

Page 8: ...veral minutes before the charging indicator is displayed SWITCH ON AND SET UP YOUR PHONE Switch on your phone When you switch your phone on for the first time your phone guides you to set up your network connections and phone settings 1 Press and hold the power key 2 Choose your language and region 3 Follow the instructions shown on your phone Transfer data from your previous phone You can transfe...

Page 9: ...ed to the internet Switch off your phone To switch off your phone press the power key and the volume up key at the same time Tip If you want to switch off your phone by pressing and holding the power key tap Settings System Gestures Press and hold power button and switch off Hold for Assistant USE THE TOUCH SCREEN Important Avoid scratching the touch screen Never use an actual pen pencil or other ...

Page 10: ...screen and slide your finger in the direction you want Scroll through a long list or menu Slide your finger quickly in a flicking motion up or down the screen and lift your finger To stop the scrolling tap the screen 2022 HMD Global Oy All rights reserved 10 ...

Page 11: ...on To see all your apps swipe up from the bottom of the screen To go to the home screen swipe up from the bottom of the screen The app you were in stays open in the background To see which apps you have open swipe up from the bottom of the screen without releasing your finger until you see the apps and then release your finger To switch to another open app tap the app To close all the open apps ta...

Page 12: ... the home screen tap the home key The app you were in stays open in the background To see which apps you have open tap To switch to another open app swipe right and tap the app To close all the open apps tap CLEAR ALL To go back to the previous screen you were on tap Your phone remembers all the apps and websites you ve visited since the last time your screen was locked 2022 HMD Global Oy All righ...

Page 13: ...se the type of lock and follow the instructions on your phone PROTECT YOUR PHONE WITH YOUR FINGERPRINT Add a fingerprint 1 Tap Settings Security Fingerprint 2 Select which backup unlocking method you want to use for the lock screen and follow the instructions shown on your phone Unlock your phone with your finger Place your registered finger on the sensor If there is a fingerprint sensor error and...

Page 14: ... in backlight or too dark or bright environment Unlock your phone with your face To unlock your phone just turn your screen on and look at the front camera If there is a facial recognition error and you cannot use alternative sign in methods to recover or reset the phone in any way your phone will require service Additional charges may apply and all the personal data on your phone may be deleted F...

Page 15: ...s a notification 1 Open android com find on a computer tablet or phone connected to the Internet and sign in to your Google Account 2 If you have more than one phone click the lost phone at the top of the screen 3 On the map see about where the phone is The location is approximate and may not be accurate If your device can t be found Find My Device will show its last known location if available To...

Page 16: ...t notification sound NOTIFICATIONS Use the notification panel When you receive new notifications such as messages or missed calls icons appear at the top of the screen To see more information about the notifications swipe down from the top of the screen To close the view swipe up on the screen To change the notification settings of an app tap Settings Notifications App settings Most recent All app...

Page 17: ...can change the volume to your liking by using the volume keys on the side of your phone Do not connect to products that create an output signal as this may damage the device Do not connect any voltage source to the audio connector If you connect an external device or headset other than those approved for use with this device to the audio connector pay special attention to the volume levels Change ...

Page 18: ...e If the word is wrong tap and hold it to see a few other suggestions If you do not want the keyboard to suggest words while typing switch off the text corrections Tap Settings System Languages input On screen keyboard Select the keyboard you normally use Tap Text correction and switch off the text correction methods you do not want to use Correct a word If you notice that you have misspelled a wo...

Page 19: ...e data connection Stop your phone scanning for available wireless networks Tap Settings Network and internet Internet then switch off Wi Fi If you re listening to music or otherwise using your phone but don t want to make or receive calls switch the flight mode on Tap Settings Network and internet then switch on Flight mode Flight mode closes connections to the mobile network and switches your dev...

Page 20: ... the screen is unlocked tap REJECT If your phone rings when the screen is locked swipe down to reject the call CONTACTS Add a contact 1 Tap Contacts 2 Fill in the information 3 Tap Save Save a contact from call history 1 Tap to see your call history 2 Tap the number you want to save 3 Tap Add contact If this is a new contact type in the contact information and tap Save If this contact is already i...

Page 21: ...box 6 Tap EMAIL You can send mail with your phone when you re on the go Add an email account When you use the Gmail app for the first time you are asked to set up your email account 1 Tap Gmail 2 You can select the address connected with your Google account or tap Add an email address 3 After adding all the accounts tap TAKE ME TO GMAIL Send email 1 Tap Gmail 2 Tap 3 In the To box type in an addre...

Page 22: ...to start recording 4 To stop recording tap 5 To go back to camera mode tap Photo YOUR PHOTOS AND VIDEOS View photos and videos on your phone Tap Photos Share your photos and videos 1 Tap Photos tap the photo you want to share and tap 2 Select how you want to share the photo or video Copy your photos and videos to your computer Connect your phone to your computer with a compatible USB cable Use you...

Page 23: ...or select from the proposed matches Tip If your network service provider doesn t charge you a fixed fee for data transfer to save on data costs use a Wi Fi network to connect to the internet Use your phone to connect your computer to the internet Use your mobile data connection to access the Internet with your laptop or other device 1 Tap Settings Network Internet Hotspot tethering 2 Switch on Wi ...

Page 24: ... switched on Other devices can detect your phone only if the Bluetooth settings view is open Do not pair with or accept connection requests from unknown devices This helps to protect your phone from harmful content Share your content using Bluetooth If you want to share your photos or other content with a friend send them to your friend s phone using Bluetooth You can use more than one Bluetooth c...

Page 25: ...ntact your company IT administrator for details of your VPN configuration or check your VPN service s website for additional information Use a secure VPN connection 1 Tap Settings Network and internet VPN 2 To add a VPN profile tap 3 Type in the profile info as instructed by your company IT administrator or VPN service Edit a VPN profile 1 Tap next to a profile name 2 Change the information as req...

Page 26: ...er 1 Tap Settings System Date and time 2 Switch on Set time automatically 3 Switch on Set time zone automatically Change the clock to the 24 hour format Tap Settings System Date time and switch Use 24 hour format on ALARM CLOCK Set an alarm 1 Tap Clock Alarm 2 To add an alarm tap 3 Select the hour and the minutes and tap OK 4 To set the alarm to repeat on specific days tap Repeat and highlight the...

Page 27: ...shown on the phone Add an event 1 Tap Calendar 2 Add the required details 3 To make the event repeat on certain days tap Does not repeat and select how often the event should repeat 4 To set a reminder tap Add notification and set the time 5 Tap Save Tip To edit an event tap the event and and edit the details Delete an appointment 1 Tap the event 2 Tap Delete 2022 HMD Global Oy All rights reserved...

Page 28: ...ch words is correct See your current location Tap Maps Get directions to a place 1 Tap Maps and enter your destination in the search bar 2 Tap Directions The highlighted icon shows the mode of transportation for example To change the mode select the new mode under the search bar 3 If you don t want the starting point to be your current location tap Your location and search for a new starting point...

Page 29: ... your apps go to the home screen and swipe up from the bottom of the screen UPDATE YOUR PHONE SOFTWARE Install available updates Tap Settings System System update Check for update to check if updates are available When your phone notifies you that an update is available just follow the instructions shown on the screen If your phone is low on memory you may need to move your photos and other things...

Page 30: ...tem Backup and switch backup on RESTORE ORIGINAL SETTINGS AND REMOVE PRIVATE CONTENT FROM YOUR PHONE Reset your phone 1 Tap Settings System Reset options Erase all data factory reset 2 Follow the instructions shown on your phone 2022 HMD Global Oy All rights reserved 30 ...

Page 31: ... is not allowed or when it may cause interference or danger for example in aircraft in hospitals or near medical equipment fuel chemicals or blasting areas Obey all instructions in restricted areas ROAD SAFETY COMES FIRST Obey all local laws Always keep your hands free to operate the vehicle while driving Your first consideration while driving should be road safety INTERFERENCE All wireless device...

Page 32: ...R ACCESSORIES Use only batteries chargers and other accessories approved by HMD Global Oy for use with this device Do not connect incompatible products KEEP YOUR DEVICE DRY If your device is water resistant see its IP rating in the device s technical specifications for more detailed guidance 2022 HMD Global Oy All rights reserved 32 ...

Page 33: ...vent possible hearing damage do not listen at high volume levels for long periods Exercise caution when holding your device near your ear while the loudspeaker is in use SAR This device meets RF exposure guidelines when used either in the normal use position against the ear or when positioned at least 1 5 centimetres 5 8 inch away from the body The specific maximum SAR values can be found in the C...

Page 34: ...u are only allowed to use 5 15 5 25 GHz Wi Fi indoors For more information contact your local authorities For more information contact your network service provider EMERGENCY CALLS Important Connections cannot be guaranteed in all conditions Never rely solely on any wireless phone for essential communications like medical emergencies Before making the call Switch the phone on If the phone screen a...

Page 35: ...vice Do not paint the device Paint can prevent proper operation Keep the device away from magnets or magnetic fields To keep your important data safe store it in at least two separate places such as your device memory card or computer or write down important information During extended operation the device may feel warm In most cases this is normal To avoid getting too warm the device may automati...

Page 36: ...rter than normal replace the battery Devices with a non removable battery Do not attempt to remove the battery as you may damage the device The battery can be charged and discharged hundreds of times but it will eventually wear out When the talk and standby times are noticeably shorter than normal take the device to the nearest authorised service facility to have the battery replaced Charge your d...

Page 37: ...charger Only use the charger indoors Do not charge your device during a lightning storm When charger is not included in the sales pack charge your device using the data cable included and a USB power adaptor may be sold separately You can charge your device with third party cables and power adaptors that are compliant with USB 2 0 or later and with applicable country regulations and international ...

Page 38: ...utside sounds may be affected Do not use the headset where it can endanger your safety Some wireless devices may interfere with some hearing aids PROTECT YOUR DEVICE FROM HARMFUL CONTENT Your device may be exposed to viruses and other harmful content Take the following precautions Be cautious when opening messages They may contain malicious software or otherwise be harmful to your device or comput...

Page 39: ...R This mobile device meets guidelines for exposure to radio waves Your mobile device is a radio transmitter and receiver It is designed not to exceed the limits for exposure to radio waves radio frequency electromagnetic fields recommended by international guidelines from the independent scientific organisation ICNIRP These guidelines incorporate substantial safety margins that are intended to ass...

Page 40: ...S AND OTHER NOTICES Copyrights and other notices The availability of some products features applications and services described in this guide may vary by region and require activation sign up network and or internet connectivity and an appropriate service plan For more information contact your dealer or your service provider This device may contain commodities technology or software subject to exp...

Page 41: ... availability of language options Certain features functionality and product specifications may be network dependent and subject to additional terms conditions and charges All specifications features and other product information provided are subject to change without notice The HMD Global Privacy Policy available at http www nokia com phones privacy http www nokia com phones privacy applies to yo...

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