background image

                                                                                                                                                                   

30 (30) 
 

8.4 

What to do with malfunctioning FPS-8 devices 

 
If trouble shooting does not help then fill in Repair Request Note, which comes with the sales package. 

NOTE!

 Deactivate box before sending. See 4.3 FPS-8 Deactivation. 

 
 
 
 

 

 

 

 

 

Summary of Contents for FPS-8

Page 1: ...1 30 FPS 8 Flashing User Guide ...

Page 2: ...e 11 5 FPS 8 DCT3 setup 12 6 FPS 8 DCT4 setup 15 7 FPS 8 hardware 16 7 1 FPS 8 Front panel 16 7 2 FPS 8 rear panel Without DCT3 power supply module ACS 10 17 7 3 FPS 8 main board 18 7 3 1 Memory modules 19 7 4 DCT3 power supply module ACS 10 23 7 4 1 DCT3 power supply module ACS 10 installation instructions 24 8 Troubleshooting 28 8 1 Flash programming problems 28 8 2 Other problems in operation 2...

Page 3: ...is a user guide for installing service sw and phone programming in FPS 8 environment This guide will help you with the installation and with the basic problem solving NOTE Pictures in this document may differ from the actual ...

Page 4: ...loads secondary bootstrap code into target RAM DCT3 Third generation Digital Core Technology DCT4 Fourth generation Digital Core Technology FLASH Nonvolatile electronically erasable memory Both phone and prommer hw have Flash memory See prommer main board FPS 8 The name of the FLASH prommer IR Infrared TSS4 Test and Service Software 4th Generation Secondary bootstrap Second bootstrap code loads al...

Page 5: ...to the control PC the Phoenix or WinTesla updates the new files to the FPS 8 The PCSW controlling the FPS 8 is integrated in the Phoenix DCT 4 phones or WinTesla DCT 3 phones To be able to update the Prommer SW when using WinTesla a separate prommer support module dll must be installed FPS 8 can be equipped with extra memory modules to increase its memory capacity NOTE When opening the prommer box...

Page 6: ...FPS 8 FLASH prommer 0750123 o Power supply ACF 8 0680032 o CDROM contains user guide and install sw 0774271 o FPS 8 activation sheet 9359289 o Cables AXS 4 Serial Cable connects to PC COM port 0730090 Centronics Cable connects to PC parallel port 073F000 Pic 1 Contents of a FPS 8 sales package ...

Page 7: ...7 30 3 Minimum PC hardware requirements o Processor Pentium 233 Mhz o RAM 64 MB o Needed disk space 50 100 MB o Supported Operating Systems Windows 95 Windows 98 Windows NT 4 0 Windows 2000 ...

Page 8: ...se steps are already made Flash update package flash_update_01_00_048a exe and phone sw files nhm75503 010 nhm75503 01a are used only as an example in the following instructions 4 2 FPS 8 Activation Before FPS 8 can be successfully used for phone programming it must be first activated Fill in first FPS 8 activation request sheet which came with FPS 8 sales package and follow the instructions in th...

Page 9: ...elect Deactivate when asked to choose function Pic 3 Deactivation 4 4 FPS 8 Maintenance with Phoenix Select FPS 8 FPS 8C maintenance from Flashing menu If new FPS 8 update package is installed to computer you get a notice Pic 4 FPS 8 sw update dialog Select Yes to update FPS 8 sw FPS 8 sw can also be updated by pressing Update button and selecting appropriate fps8upd ini file ...

Page 10: ...ht mouse button in Flash box files window and select file type to be loaded Pic 5 FPS 8 maintenance UI More information and help can be found from dialogs help press F1 or Help button 4 5 Phone programming with Phoenix Phone is programmed by selecting FPS 8 flash from Flashing menu ...

Page 11: ... can be selected by using Product and Product Code combo boxes or by selecting Set button When flash files are set programming starts when OK button is pressed More information and help can be found from dialogs help press F1 or Help button 4 5 1 Programming Dead Phone Difference in a Dead Phone programming comparing to normal programming is that none of the needed information can be read automati...

Page 12: ...support dlls o FPS 8 FLASH prommer box 0750123 o DCT3 power supply module ACS 10 0770340 o Power Supply ACF 8 0680032 o Cables AXS 4 Serial Cable Connects to PC COM port 0730090 Centronics Cable Connects to PC parallel port 073F000 Product specific cables and adapters please refer to service manual for instructions Pic 8 FPS 8 DCT3 environment front ...

Page 13: ...13 30 Pic 9 FPS 8 DCT3 environment rear ...

Page 14: ...14 30 Pic 10 FPS 8 DCT3 Communicator environment front Pic 11 FPS 8 DCT3 Communicator environment rear ...

Page 15: ...roduct specific data package o FPS 8 FLASH prommer box 0750123 o Power supply ACF 8 0680032 o Cables AXS 4 Serial Cable Connects to PC COM port 0730090 Centronics Cable Connects to PC parallel port 073F000 Product specific cables and adapters please refer to service manual for instructions Pic 12 FPS 8 DCT4 environment ...

Page 16: ...hen prommer is in normal mode If everything is OK prommer should be in this state after power is connected Connectors Phone service cable connector DCT 4 power output connectors for DCT 4 service battery Main fuse check if no leds are lit on Smart card connector Not used Infra Red module connector ...

Page 17: ...17 30 7 2 FPS 8 rear panel Without DCT3 power supply module ACS 10 Connectors Parallel input Centronics Phone connector Serial input RS232 PWR power connector Pic 13 FPS 8 rear panel ...

Page 18: ... for MCU file storing The mainboard has a socket for add on memory modules SRAM module SF12 8 MBytes 0080346 FLASH module SF13 64 MBytes 0080347 The mainboard has also a socket Pic 24 DCT3 power supply module ACS 10 connector for DCT3 power supply module ACS 10 Pic 14 FPS 8 mainboard ...

Page 19: ...les can be plugged into the FPS 8 mother board to extend the storage capability The SRAM memory can be expanded up to 64MBytes 8 SF12 cards stacked to the connector The FLASH memory can be expanded up to 512MBytes 8 SF13 cards stacked to the connector Size of SF12 SRAM add on module is 8 MBytes and SF13 FLASH module 64 MBytes NOTE Enclosure of FPS 8 limits the number of pieces to 5 Figure 1 Exampl...

Page 20: ... panel and the cover Step4 take out SF12 or SF13 from the package Pic 21 SRAM FLASH memory sales packages and attach it to Pic 17 Memory extension connector memory extension connector Make sure that memory card screw holes are positioned along with screws on the board correctly Pic 18 Mounting memory module Press directly downwards as far as memory card can go Make sure that memory card connector ...

Page 21: ...21 30 Pic 18 Mounting memory module Pic 19 SRAM memory module installed ...

Page 22: ...22 30 Pic 20 FLASH memory card installed above SRAM memory card Pic 21 SRAM FLASH memory sales packages ...

Page 23: ... wanted to be used for programming DCT3 phones additional DCT3 power supply module ACS 10 is needed to provide correct current and voltage levels FPS 8 add on rear panel Pic 22 DCT3 power supply module ACS 10 from inside Pic 23 DCT3 power supply module ACS 10 outside ...

Page 24: ... screws Phillips screws from rear side of the FPS 8 box Step3 carefully remove original rear panel Pic 13 FPS 8 rear panel Step4 Connect wire from ACS 10 panel to the FPS 8 connector Pic 24 DCT3 power supply module ACS 10 connector and Pic 25 DCT3 power supply module ACS 10 wire connection Step5 Slide ACS 10 panel in to the socket like in Pic 26 DCT3 power supply module ACS 10 installation 1and Pi...

Page 25: ...25 30 Pic 25 DCT3 power supply module ACS 10 wire connection ...

Page 26: ...26 30 Pic 26 DCT3 power supply module ACS 10 installation 1 ...

Page 27: ...27 30 Pic 27 DCT3 power supply module ACS 10 installation 2 ...

Page 28: ... with the serial number of FPS 8 Check that the Phoenix is not running when you run the activation program Disconnect the power plug from FPS 8 for a while after the activation is completed 8 2 Other problems in operation Symptoms Although all cables are connected FPS 8 seems not to be ON Cure Check main fuse front panel or AC adapter Symptoms FPS 8 does not respond when the user opens new connect...

Page 29: ...s ON PWR OFF ON MODE1 OFF ON MODE2 2 5s 1 5s 3 5s OFF ON OUTPUT 4V OFF 1 2 3 4 5 Events 1 Power plug is connected to FPS 8 2 FPS 8 starts running the code from the Boot flash 3 FPS 8 has executed the startup self tests and starts running the Application code 4 FPS 8 is now running the code from the Application flash and starts to load the code to the FPGA chip 5 FPGA is now successfully loaded and...

Page 30: ...4 What to do with malfunctioning FPS 8 devices If trouble shooting does not help then fill in Repair Request Note which comes with the sales package NOTE Deactivate box before sending See 4 3 FPS 8 Deactivation ...

Reviews: