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Viewing and Replying to a Message

Instant Messaging

DiVitas Client User Guide for Nokia E and N Series Phones, v2.7

Alternatively, you can press the right

Ignore

soft key to close the IM pop-up window.

The Messaging screen can manage multiple conversations. The latest message in each
conversation is displayed. In this example, there is only one conversation.

Figure 14. Messaging Screen

To reply to an IM:

On the message screen, select the conversation and press the Navi scroll key or
select

Options

Send message

A chat window opens, with a text entry field located at the bottom.

Summary of Contents for DOC-CLIENT-UG-207

Page 1: ...DiVitas Client User Guide for Nokia E and N Series Version 2 7 Part Number DOC CLIENT UG 207 ...

Page 2: ...zing this software the recipient agrees that neither this document nor the information or designs disclosed therein nor the software nor any part thereof shall be reproduced or transferred to other documents nor used or disclosed for any purpose except as specifically authorized in writing by DiVitas Networks Inc Disclaimer DiVitas Networks Inc makes no representation or warranties expressed or im...

Page 3: ...The Nokia web site is also a worthy source of information about your handset DiVitas Product Documentation Table 1 lists the user documents for the DiVitas Server and the DiVitas Client Table 1 DiVitas User Documentation Solution Component Title and Description DiVitas Server DiVitas Server Administration Guide Describes how to install and configure the DiVitas Server and how to manage user accoun...

Page 4: ...eft selection key and select Hold Some commands such as Options display a list of subcommands The text indicates this with a bracket as follows To end a call select Options End Italics Italics are used to indicate a value you must supply Bold is used to indicate text that must be entered exactly as shown Italics also are occasionally used to indicate emphasis such as when a new term is being intro...

Page 5: ...he Keypad When the DiVitas Client Is Active 18 Minimizing the DiVitas Client 18 Exiting the DiVitas Client 19 Presence 21 Presence Indicators 21 Changing Your Presence 22 Changing Status Messages 23 Using the DiVitas Dialer 25 Accessing the DiVitas Dialer Screen 25 Making a Call 25 Answering a Call 28 Ending a Call 29 Placing a Call on Hold 30 Transferring a Call 30 Enabling the Loudspeaker 31 Mut...

Page 6: ...ged 51 Instant Messaging 53 Adding a Network Contact 53 Sending a Message to a Network Contact 54 Viewing and Replying to a Message 55 Managing Multiple Conversations 57 Deleting a Conversation 57 Accessing Voicemail 59 Voicemail Indicator 59 Playing Voicemail Messages 60 Saving a Message 61 Settings Options 63 Phone Settings 63 Network Settings 65 Upgrading the DiVitas Client 69 Verifying Proper ...

Page 7: ...DiVitas Client User Guide for Nokia E and N Series Phones v2 7 7 Setting Up Your Mailbox 85 Checking Your Voicemail 87 ...

Page 8: ...DiVitas Client User Guide for Nokia E and N Series Phones v2 7 8 ...

Page 9: ... Client Password 13 DiVitas Home Screen 14 Accessing Help or Version Information 17 Locking the Keypad When the DiVitas Client Is Active 18 Minimizing the DiVitas Client 18 Exiting the DiVitas Client 19 Most screen examples in this guide show the Nokia E61i On some other supported Nokia E Series handset models the DiVitas Client dialer and other DiVitas Client screens appear narrower On any model ...

Page 10: ... method for installing the DiVitas application An alternative method appears later in this document Installing the DiVitas Client onto the Handset To install and set up the DiVitas Client 1 On the handset open the email or SMS message sent by the DiVitas Server Contact your system administrator if you do not receive this message 2 Two links appear within the SMS message one link connects to the in...

Page 11: ...s you should select 3 Follow the instructions on the screen Details If the above installation method is unsuccessful please refer to Alternative Client Installation Method on page 70 If the handset does not already have access points configured connections for CellData and WiFi they will need to be added before you can fully use the DiVitas Client See the Nokia guide that came with your handset or...

Page 12: ...ur DiVitas password 2 Press the left selection key to select Login Figure 2 DiVitas Sign in If some notices appear before the Enter password prompt appears select OK after reading each notice If prompted to select whether to re display a notice the next time you start the client select Yes or No Press the selection key directly under an option to select that option Starting the DiVitas Client if i...

Page 13: ...ds appears 2 In the Current Password field enter your current password 3 In the New Password and Confirm New Password fields enter your new password The password can be an alphanumeric string 4 8 characters with no blanks 4 Press the left selection key to select Change A message informs you that your password was changed successfully Then the Enter password dialog appears prompting you to log in w...

Page 14: ...ur presence voice and text availability The following icons indicate your selected reachability by voice or text messaging Figure 3 Presence Options The presence icon appears next to your name both on your handset and on the handsets of other DiVitas users For example if you are unavailable for voice but available for text the following icon appears next to your name Your extension number and name...

Page 15: ... RTP loss music and if the user has not returned to an area with adequate WiFi coverage within two minutes the call will be dropped If however the user locks calls to cell and comes within range of WiFi calls will stay connected on cell Feature Access Icons Table 2 lists the feature access icons By selecting the icon from the DiVitas home screen a tool tip appears Table 1 Call Medium Indicator Des...

Page 16: ...yed at the upper right corner of the icon indicates new text messages If the number of new text messages exceeds 10 the number will be replaced with a sign If no number is displayed you do not have any new text messages For more information see Instant Messaging on page 53 Provides access to your DiVitas voicemail box From the Voicemail screen you can download and play voicemails as well as return...

Page 17: ...y selecting the call log entry then selecting Options Send message Accessing Help or Version Information The DiVitas Client has online help which you can access when the client is active To access the help 1 From almost any of the DiVitas screens press the left selection key to display the Options menu 2 Select Help To display information about the DiVitas Client version that is running on the han...

Page 18: ... screen except the Contact screen and the Settings screen select Options Lock keypad To unlock the keypad 1 Press the left selection key Unlock 2 Press the function key Slider Models Some models have a sliding face e g E66 N95 These models do not have a Lock keypad menu option Instead to lock the keypad simply close the slider and select the Yes soft key to confirm1 To unlock the keypad open the s...

Page 19: ... Home screen select Options Exit A confirmation message is displayed 2 Confirm or cancel the exit To exit press the left selection key to select Yes To cancel the exit press the right selection key to select No It might take a few seconds for the exit to be completed You will still be able to place calls through the mobile number but you will no longer be able to place or receive calls through the...

Page 20: ...Exiting the DiVitas Client Getting Started DiVitas Client User Guide for Nokia E and N Series Phones v2 7 20 ...

Page 21: ...ed in the DiVitas Client with icons and with your status message Presence information enables DiVitas users to assess the availability of one another as well as preferred communication mode i e voice or text Presence icons are shown below in Table 4 These icons and status messages appear on your handset in the status area at the upper left of the DiVitas Client near your name They also appear on t...

Page 22: ...Scroll to the status area and select Options Change presence The following menu is displayed Available for text messages only New text messages will briefly appear in a pop up windows along with an auditory notification Calls to your extension will be fowarded to your DiVitas voicemail box Note that the Missed call icon does not get updated when calls are missed On a call Not available for voice c...

Page 23: ... DiVitas Client comes with the following status messages by default In the office In a meeting Out of the office On vacation The In the office message is displayed by default See Changing the Text of a Status Message on page 24 for details on creating your own customized status message Selecting Another Status Message To select a different message 1 On the DiVitas Home screen scroll to the user st...

Page 24: ...r the DiVitas Client supports only four messages so in order to create a customized message you must overwrite an existing one To do so 1 On the DiVitas Home screen scroll to the user status area See Figure 1 on page 9 2 Select Options Personal message Edit message An edit window appears with the message highlighted for editing 3 Edit the desired message text 4 Select OK to save the changes or Can...

Page 25: ... scrolling to the following tab Making a Call You can place a call from almost any screen that displays DiVitas contacts Contacts screen Messaging screen Voicemail screen Call Log screen or Recent Call List The call medium icon indicates the medium or connection type that the DiVitas Client will use for the call see Table 5 on page 26 Accessing the DiVitas Dialer Screen 25 Making a Call 25 Answeri...

Page 26: ...the call In the following example a call is on WiFi and is being managed by the DiVitas Server Figure 5 DiVitas Dialer screen with an Active Call on WiFi Table 5 Call Connection Indicator Description The call is on WiFi and is being managed by the DiVitas Server The call is on cellular and is being managed by the DiVitas Server The call is on cellular but is not being managed by the DiVitas Server...

Page 27: ... Call From business number OR From mobile number If the contact has only one phone number the DiVitas Client dials the number If the contact has more than one number the numbers are listed so that you can choose one Scroll to the number you want to call then press the left selection key to select OK Dial from the Messaging Screen If you have a text conversation on the Messaging screen with the per...

Page 28: ...ing a Call When you are available for voice the DiVitas Client indicates an incoming call by ringing the handset and by displaying an Incoming call message Incoming call caller ID If the caller ID is known it is displayed in the message Incoming call caller number If the caller ID is unknown the caller s phone number is displayed To answer a call Press the green Call key Press the Answer soft key ...

Page 29: ...ile to your device For more information please search the PC Suite online help for Nokia Multimedia Player or contact your system administrator Enabling and Disabling Call Waiting If you are already on a call when you receive a new call the new call information is briefly displayed on the screen and a call waiting tone plays on the speaker If you answer the new call the DiVitas Client automaticall...

Page 30: ...tended if you let the party to which you are transferring the call answer the phone after you select Transfer The transfer is blind if you select Transfer when the other party s phone is still ringing and they have not answered yet You can transfer a call to a contact or a number If you have another call on hold you also can transfer the call to the caller on hold Transferring a Call by Selecting ...

Page 31: ...the other party Enabling the Loudspeaker By default the loudspeaker is disabled During an active call you can enable the loudspeaker The loudspeaker remains on only until the end of the call You also can turn it off during the call To enable the loudspeaker during a call 1 Move the speaker away from your ear 2 Press the right selection key to select Loudspeaker To disable the loudspeaker during a ...

Page 32: ...Microphone Using the DiVitas Dialer DiVitas Client User Guide for Nokia E and N Series Phones v2 7 32 To unmute select Options Unmute or press the Navi scroll key Handset model E65 also has a Mute button hard key ...

Page 33: ...e calls Figure 6 DiVitas Dialer Screen with Two Active Calls Placing a Second Call To place a second call when you already have a call active 1 Select Options New call 2 Select one of the following to number This option places the current call on hold and displays a blank dial window Type the number to dial and press the Call key or select Options Call From business number to contact This option p...

Page 34: ...t call is placed on hold while the audio on the second call becomes active For example Figure 7 shows Karen being placed on hold when his called is swapped for the caller at extension 8935 Pressing the Call key routes the call through the DiVitas Server To dial the call directly select Options Call From mobile number The DiVitas Client places the call as a voice call over GSM It is also possible t...

Page 35: ...reen if not already displayed 2 Select Options Toggle call If the call is on the handset when you select the option the call is moved to the desk phone If the call is on the desk phone when you select the option the call is moved to the handset In either case the call is moved by selecting the Toggle call option from the DiVitas Client on the mobile handset If you have two active calls both calls ...

Page 36: ...y conference the conference is broken but the two calls are still moved to the handset You cannot move calls that are part of a 3 way conference from a handset to a desk phone The Cancel toggle option is available only while the call is being moved between devices After the toggle is complete you can move the call by selecting the Toggle call option again Table 6 Asterisk feature shortcut star cod...

Page 37: ...ons are available to the conference moderator Mute Unmute Allows you to mute audio for all participants Break to Allows you to speak confidentially with one participant without the other participant being able to hear either of you Leave Allows you to end your participation in the conference without breaking the connection between the other two participants The DiVitas Server directly connects the...

Page 38: ... of them and place the call on hold then call the other party When you have one call on hold and a second active call you are ready to start the conference Here is an example of one held call and a second active call Figure 8 Parties Ready To Conference 2 From the dialer screen select Options Conference On your dialer screen the held and active calls are replaced with a single call named Conferenc...

Page 39: ...her participants the conference appears as a single active call from you Muting a Conference To mute a 3 way conference select Options Mute from the dialer screen or simply press the Navi scroll key The icon shown in the following example appears Figure 10 Muted Conference To resume the conference select Options Unmute from the dialer screen or press the Navi scroll key ...

Page 40: ...ant with whom you want to speak confidentially The call status changes from Conference to again list the two separate calls The party you broke to is the active call The other call is on hold Resuming the Conference To resume the conference select Options Conference Leaving the Conference without ending it To leave the conference without ending the call between the other two parties select Options...

Page 41: ...Server plays one of the following messages You are currently the only person on the conference This message is played if there are no other callers on the conference After playing this message the DiVitas Server plays the on hold music until another caller joins the conference There is currently one other person in the conference This message is played if you are the second caller There are curren...

Page 42: ...ays the on hold music until you hang up Conference Options Table 7 lists the options that are available to conference users and the conference moderator Table 7 Conference Options Option Description Available To 1 Mute Unmute Users and Moderator 4 or 7 Decrease the speaker volume Users and Moderator 6 or 9 Increase the speaker volume Users and Moderator 2 Lock Unlock the conference When the confer...

Page 43: ...list do one of the following From the native Home screen scroll to the Contacts icon Press down on the Navi scroll key or select Options Contacts From other DiVitas Client screens scroll to the following icon Displaying the DiVitas Contacts List 43 Searching the DiVitas Directory and Adding DiVitas Contacts 44 Locating a Contact via Quick Search 45 Filtering the Contacts List 45 Calling or Sending...

Page 44: ...logged into the server Request pending appears beneath the contact name As soon as the contact logs into the server the Request pending message is removed and the user s presence and personal status message is shown Adding an IVR Number to the Contacts List If desired users can enter an interactive voice response IVR number in their contact list By entering the phone number for the IVR system alon...

Page 45: ... locate a contact To locate a contact using the quick search field at the bottom of the screen 1 Type one or more characters of the contact name into the search field The DiVitas Client displays only the contacts that match the search string you entered 2 To narrow the search enter more characters so that fewer contacts match the search string 3 Continue entering characters to reduce the number of...

Page 46: ...essage to a Contact You can call any DiVitas user or non DiVitas contact You can send a text message to any DiVitas user whose handset supports text messaging To call a contact 1 From the DiVitas Contacts screen scroll to the name of the contact to highlight it and then do one of the following Press the green Call key Select Options Call From business number1 OR From mobile number and then press t...

Page 47: ...esired you can disable display of the presence icon on an individual contact basis To disable display of the presence indicator for a contact 1 Select the contact 2 Select Options Presence Don t watch The presence icon next to the contact name disappears This change also applies to the other areas of the client where the user s presence can be shown To re enable display of the presence indicator f...

Page 48: ...Disabling the Presence Indicator for a Contact Contacts DiVitas Client User Guide for Nokia E and N Series Phones v2 7 48 ...

Page 49: ...mple of the Call Log screen that shows missed calls Figure 11 Call Log Answered Calls Screen Accessing the Call Log Screens 50 Dialing a Logged Number 50 Deleting a Call from the Call Log 50 Where Calls Are Logged 51 Calls to or from numbers in your Contacts list appear in the DiVitas Call Log by contact name Calls to or from people who are not in your contacts list will appear in the DiVitas Call...

Page 50: ...that you answered Dialing a Logged Number To call the other party in a logged call see Dial by Selecting a DiVitas Call Log Entry on page 28 Deleting a Call from the Call Log To delete a call from the Call Log 1 When the Call Log containing the call log entry is displayed press the Navi scroll key down or up to scroll through the list and select the call log entry 2 Press the left selection key to...

Page 51: ...g Incoming To DiVitas Client extension on GSM Logged as Incoming or Missed call depending on whether the call was answered Logged as Incoming or Missed call To DiVitas Client extension on WiFi Not logged Logged as Incoming or Missed call To mobile number on GSM Logged as Incoming or Missed call depending on whether the call was answered Not logged Outgoing From DiVitas Client extension on GSM Logg...

Page 52: ...Where Calls Are Logged Using the Call Log DiVitas Client User Guide for Nokia E and N Series Phones v2 7 52 ...

Page 53: ...tas Contacts list and Watch Presence will be enabled Otherwise select the user from the Contacts list and then select Options Presence Watch presence for this user Find the contact by searching the DiVitas server Simply select Options Search Directory By name extension and then add the contact by selecting Options Add this contact By default Watch presence will be enabled for this user thus allowi...

Page 54: ...our presence setting is On Voice and Text or On Text Only a pop up window appears for four seconds providing you with the option to select the View or Ignore soft keys See Figure 13 on page 55 The IM icon on the DiVitas Home screen is updated to indicate that a new message has arrived with the red circle indicating the number of new messages If the presence setting is On Voice Only or Not Voice or...

Page 55: ...cation and connecting with server Viewing and Replying to a Message When you receive a new message the IM icon is updated The number in the red circle indicates the number of new messages that have been received If a plus sign appears next to the number that means the number exceeds 9 new messages If your presence setting is On Voice and Text or On Text Only the message also briefly appears in a p...

Page 56: ... pop up window The Messaging screen can manage multiple conversations The latest message in each conversation is displayed In this example there is only one conversation Figure 14 Messaging Screen To reply to an IM 1 On the message screen select the conversation and press the Navi scroll key or select Options Send message A chat window opens with a text entry field located at the bottom ...

Page 57: ...with whom you are chatting For each separate conversation the most recent message is displayed A conversation remains on the Messaging screen until you delete it or until you already have 20 conversations and a new one begins In this case the oldest conversation is automatically deleted Deleting a Conversation To delete a conversation 1 Select the conversation on the Messaging screen 2 Select Opti...

Page 58: ...Deleting a Conversation Instant Messaging DiVitas Client User Guide for Nokia E and N Series Phones v2 7 58 ...

Page 59: ...oicemail Access on page 81 If your handset uses CellData packet data services or WiFi you have visual voicemail Otherwise you can use voice only voicemail Voicemail Indicator On the DiVitas Home screen if the voicemail icon has a number in the upper right corner you have new voicemail The number indicates the number of new voicemails you have If your handset supports Message Waiting Indicator MWI ...

Page 60: ...i scroll key or select Options Voice mail list From other DiVitas screens scroll to the voicemail tab 2 Scroll to the voicemail 3 Press the Navi scroll key or select Options Download and play If you are replaying a message you ve listened to previously select Options Play Figure 16 Voicemail Screen Voicemail Message Options The following voicemail management options area available when a voicemail...

Page 61: ...nd an incoming call is received the voicemail stops playing and you will have to play it from the beginning If you are playing back a voicemail message and highlight a different message in the visual voicemail screen the audio is paused You can resume playback by re highlighting the original voicemail message and pressing the Navi scroll key Saving a Message Voicemails are automatically saved unti...

Page 62: ...Saving a Message Accessing Voicemail DiVitas Client User Guide for Nokia E and N Series Phones v2 7 62 ...

Page 63: ...ve dialer 1 This option is enabled by default To disable the option select Options Settings Phone settings Force calls via DiVitas The state changes from Enabled to Disabled To re enable it use the same procedure to change the state to Enabled Auto start DiVitas Client The Auto start DiVitas Client option configures the DiVitas Client to start automatically each time the handset is powered on or r...

Page 64: ...o Disabled Billable events notice This option enables or disables re display of the billable events notice each time the DiVitas Client is started When the billable events notice is displayed as the DiVitas Client is starting up the client displays a prompt asking whether you want to display it again in the future If you select the option to prohibit future display of the message this change is ap...

Page 65: ...the network conditions under which the messaging and presence features are enabled in your client You can select one of the following Always On Text messaging and presence data are enabled on WiFi and CellData Only on WiFi Text messaging and presence data are enabled only on WiFi If you leave WiFi coverage the features are temporarily disabled until you are back on WiFi Disable while Roaming Text ...

Page 66: ...llular carrier GPRS UMTS and so on SSID Network name of the WLAN network If the active wireless IP connection is a CellData connection instead of a WLAN connection this field displays No WiFi RSSI Value Received Signal Strength Indicator This is the strength of the WiFi signal in dBm A higher number represents a weaker signal than a lower number 0 dBm is the best theoretically possible RSSI value ...

Page 67: ... the DiVitas Server you might want to prevent the DiVitas Client from attempting to use those connections To prohibit the DiVitas Client from trying to use a specific connection 1 Select Options Settings Network settings Access point preferences 2 Select the desired connection to disable 3 Select Options Disable access point or press the Navi scroll key The icon next to the disabled connection cha...

Page 68: ...Network Settings Settings Options DiVitas Client User Guide for Nokia E and N Series Phones v2 7 68 ...

Page 69: ...rsion 2 06x or higher E63 run version 100 21 110 or higher E65 run version 2 06x or higher E66 run version 100 07 78 or higher E71 run version 100 07 or higher E71x run version 3 27 or higher E90 run version 07 40 x N73 run version 3 0705 1 0 31 N80 run version 5 0719 0 2 N81 run version 11 0 045 N82 run version 30 0 019 N85 run version 11 047 N95 run version 20 0 or higher N96 run version 12 043 ...

Page 70: ...S messages you can use the following steps instead You will need to know the IP address or FQDN of the server If you are outside the network firewall the firewall also might need to be configured to allow your handset to reach the server Ask your DiVitas Server administrator for the DiVitas Server IP address or FQDN to use 1 On the handset open a web browser 2 Navigate to the following URL https s...

Page 71: ...ssage appears stating that authentication information will be sent as plain text 7 Press the left selection key to select OK A list of DiVitas Client image files appears 8 Use the Navi scroll key to move the pointer over the image file until it is highlighted then press the Navi scroll key Information about the image file is displayed 9 Press the left selection key to select OK 10 The image is dow...

Page 72: ...ou want to replace the older version Press the left selection key to select OK 14 You may be prompted to select the installation location phone memory or flash memory Select phone memory and press the left Selection key to continue Details about the Nokia APS Server application are displayed 15 Press the left selection key to select Continue A message about the save location for log files appears ...

Page 73: ...nfigure user settings You will need to enter the following information Ask your DiVitas Server administrator for the values to enter You also can ask your GSM service provider for your mobile number User Extension Your DiVitas Client extension User Password Your DiVitas Client password Server Address IP address or FQDN of the DiVitas Server Phone number Mobile cellular number of the handset To ent...

Page 74: ... must include it here Ask your system administrator for more information 4 Press the left selection key to select Login The DiVitas Client dialer appears and the DiVitas Client signs you into the DiVitas Server The next time you start the DiVitas Client application you only need to enter your password The DiVitas Client remembers the other values On models that do not have a QWERTY keyboard e g E6...

Page 75: ...r a message such as the one shown in Figure 20 automatically appears when you start the DiVitas Client Figure 20 DiVitas Client upgrade prompt Select Yes to begin the upgrade From this point the upgrade procedure is the same as the installation procedure beginning with step 10 on page 71 If the you select No to refuse the upgrade the DiVitas Client terminates You must complete the upgrade in order...

Page 76: ...dding a Shortcut to the Active Standby Screen 1 Select Menu Tools Settings Phone Standy mode Active standy apps 2 Scroll to the shortcut you want to replace Shortcut 1 programs the first icon on the left of the icon row on the Active Standby screen Shortcut 2 programs the second icon from the left and so on 3 Press the Navi scroll key to display a list of applications See Figure 21 4 Scroll to DiV...

Page 77: ...th the following icon that can be programmed to launch an application of your choosing If your device has an Own key you can configure it by doing the following 1 Press and hold the Own key or select Menu Tools Own key The Own key screen appears where you can program the key See Figure 23 2 Press the Navi scroll key to display a list of applications 3 Scroll to DiVitas and press the Navi scroll ke...

Page 78: ...Adding a Shortcut to the DiVitas Client Upgrading the DiVitas Client DiVitas Client User Guide for Nokia E and N Series Phones v2 7 78 Figure 23 Menu Tools Own key ...

Page 79: ...logs can be stored on the phone uploaded to the server and accessed through the DiVitas Server GUI Once this 300 log threshold has been reached successive log files on the phone will overwrite the oldest log files In other words the 301st log will overwrite the 1st log file Archiving Logs on the Phone s Memory Card The DiVitas Client supports the ability to archive a set of log files on the phone ...

Page 80: ...s can be saved on the phone using the Archive Log feature after which older sets of archived files must be deleted to make room for the new ones Uninstalling the DiVitas Client If you should ever choose to uninstall the DiVitas Client DiVitas recommends that you use the following procedure 1 Press the Menu key 2 Select the Office folder 3 Select the DiVitas icon 4 Select Options Remove 5 Select Ye...

Page 81: ...s Dialer screen See Accessing the DiVitas Dialer Screen on page 25 2 Select Options Call voicemail 3 When prompted to enter your password enter your DiVitas voicemail password Method 2 1 Dial 97 2 When prompted to enter your password enter your DiVitas voicemail password Signing In from Another Device To sign into your voicemail from another device 1 Dial 98 2 When prompted to enter your user name...

Page 82: ...ptions This is the main menu 1 Play messages 2 Change folders 3 Advanced options 0 Mailbox options Help Exit Options 1 2 and 0 lead to further options Option 3 has an option to return to the main menu but is otherwise not used Figure 25 on page 83 and Figure 26 on page 84 show the voicemail options available on the DiVitas Server Option 3 in the main menu is not shown since it is not used ...

Page 83: ...Voicemail Options Voice Only Voicemail Access DiVitas Client User Guide for Nokia E and N Series Phones v2 7 83 Figure 25 Voicemail Options ...

Page 84: ...Voicemail Options Voice Only Voicemail Access DiVitas Client User Guide for Nokia E and N Series Phones v2 7 84 Figure 26 Voicemail Options cont ...

Page 85: ... when you are signed into the DiVitas Server but you do not answer the call Someone calls your extension when you are not available for voice The person at extension extension number is unavailable Please leave a message after the tone When finished hang up or press the key Your new Unavailable greeting replaces the first sentence of the default greeting Busy The Busy greeting is played for caller...

Page 86: ...Press 0 to access voicemail options 3 Press 5 The voicemail system prompts you to enter your new password 4 Enter the new password The voicemail system prompts you to enter your new password again to ensure you typed the numbers you intended to type 5 Enter the new password again 6 When you are finished press End 7 Dial into the DiVitas Server voicemail system again and test the new password Chang...

Page 87: ... greeting 5 Press 6 Press 2 to listen to your new greeting 7 Press 1 to save the greeting or press 3 to re record it 8 Hang up or select another option See Figure 26 on page 84 Checking Your Voicemail Your voicemail is stored in folders The DiVitas Server voicemail system provides the following folders New Old Work Family Friends All voicemail messages that you have not listened to are stored in t...

Page 88: ...he following options are available 1 Listen to old messages The voicemail system begins playing the first old message 2 Change folders 3 If you selected 2 to change folders press a number to select a voicemail folder 0 New messages 1 Old messages 2 Work messages 3 Family messages 4 Friends messages Press 1 to play the messages that are contained in the selected folder 4 When you are finished hang ...

Page 89: ... Forwarding a Message After you listen to a message one of the options presented by the voicemail system is to forward the message to another extension You can prepend a message of your own to the forwarded message or forward it as is without a prepended message To forward a message 1 After the message is played press 8 2 Press a number to prepend the message or forward as is 1 Prepend a message b...

Page 90: ...Checking Your Voicemail Voice Only Voicemail Access DiVitas Client User Guide for Nokia E and N Series Phones v2 7 90 ...

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