Nokia 7710 - Cell Phone 90 MB Service Manual Download Page 19 | Manualshive

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nokia

C

ONNECTING

P

EOPLE

PAGE 19 (25)

Approved 1.0

CMO Sales and Marketing Customer Care EMEA

DJk

Service & Support Readiness, Repair Concepts

CONFIDENTIAL

13.12.2004

12. QUICK TROUBLE SHOOTER PART 2

Service Manual 7710 Level 1&2

Copyright © 2004 Nokia Corporation. All rights reserved.

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Summary of Contents for 7710 - Cell Phone 90 MB

Page 1: ... WAV MIDI and AMR file types 90 MB RAM available for contacts messages ringing tones images video clips PIM and applications 128 MB Multi Media Card MMC provided in the sales package Device supports up to 512 MB MMC Flight mode all radio related activities turned off Pop Port interface Over the air ringing tones settings and messages for web access point web bookmarks and SyncML Remote OTA synchro...

Page 2: ...SW UPDATE 11 9 DISASSEMBLY INSTRUCTIONS ALSO SEE THE VIDEO CLIPS ON CARE POINT 12 10 LEGEND FOR QUICK TROUBLE SHOOTER 17 11 QUICK TROUBLE SHOOTER PART 1 18 12 QUICK TROUBLE SHOOTER PART 2 19 13 QUICK TROUBLE SHOOTER PART 3 20 14 CAMERA GONOGO TEST 21 15 BLUETOOTH TEST 22 16 GONOGO TEST 23 17 BATTERY TEST 23 18 FOR FORWARDING OF REPAIRS 24 19 ESD PROTECTION REQUIREMENTS 25 CHANGE HISTORY Status Ver...

Page 3: ...IN FAULT CONDITIONS EMITTED RF ENERGY CAN AFFECT THEIR OPERATION IF NECESSARY CONSULT THE VEHICLE DEALER MANUFACTURER TO DETERMINE THE IMMUNITY OF VEHICLE ELECTRONIC SYSTEMS TO RF ENERGY THE HANDPORTABLE TELEPHONE MUST NOT BE OPERATED IN AREAS LIKELY TO CONTAIN POTENTIALLY EXPLOSIVE ATMOSPHERES EG PETROL STATIONS SERVICE STATIONS BLASTING AREAS ETC OPERATION OF ANY RADIO TRANSMITTING EQUIPMENT INC...

Page 4: ...resolder them if necessary Level 2 only Remove redundant soldering flux after repair o Meet the torque requirements when assembling the unit see also the document torques for transceiver assembly on Nokia Partner Web Site Nokia Online o Always use your own equipment for testing where you are sure that it works E g if the customer complains about charger function please test the phone with your own...

Page 5: ...eded Nokia Care Point is repair support and training channel for Nokia service suppliers mainly for service levels 1 and 2 By providing visual and easy to learn support and training material such as illustrative repair videos troubleshooting with pictures product information and general repair information Nokia Care Point offers user friendly channel for service suppliers to learn technical issues...

Page 6: ...DENTIAL 13 12 2004 4 EXPLODED VIEW AND COMPONENT DISPOSAL Recommendation for the ecologically friendly disposal of components Colorized components show the different categories See corresponding ITEM CIRCUIT REF in the Spare Parts Service Bulletins on PWS NOL Service Manual 7710 Level 1 2 Copyright 2004 Nokia Corporation All rights reserved ...

Page 7: ...5 Approved 1 0 CMO Sales and Marketing Customer Care EMEA DJk Service Support Readiness Repair Concepts CONFIDENTIAL 13 12 2004 5 SPARE PARTS OVERVIEW Service Manual 7710 Level 1 2 Copyright 2004 Nokia Corporation All rights reserved ...

Page 8: ... PARTS LIST Please exchange this page placeholder with latest corresponding Service Bulletins spare parts SWAP units and service tools from PWS NOL This will ensure that you are using up to date order codes only Therefore Service Bulletins have to be checked from PWS NOL on daily basis Service Manual 7710 Level 1 2 Copyright 2004 Nokia Corporation All rights reserved ...

Page 9: ...use ACF 8 Universal Power Supply is used to power FLS 4S Internal Battery BP 5L Inserted under the back cover this Li Polymer 1300 mAh battery Travel Charger ACP 12 Small and lightweight charger for fast charging of your phone battery Headset HDS 3 Small and lightweight stereo headset for handsfree functionality and listening to FM radio SS 34 Flex Opening Tool XCS 1 Service Cable is used to conne...

Page 10: ...e Solder Wire Mandatory for lead free products Level 2 only 0772040 NMP Standard Toolkit Nokia opening tool SRT 6 Nokia No 0770431 Tonichi torque driver Nokia No 6901525 Hoya micro fibre cloth MX304 Dastex gloves S M XL Artilux goggles AH166 Wera bit T5 867 4TX 5x50 Wera bit T6 867 4TX 6x50 Wera bit T6 PLUS 867 4TX 6IP Facom side cutter 416E Facom T5 driver SP 14032 Facom T6 driver SP 14033 Facom ...

Page 11: ... which is available on Nokia Partner Web Site Nokia Online Flash Concept Point of Sales It is very important to follow this insertion and removal procedure otherwise the contact pins of Flash Adapter will be damaged Close SIM Latch before insert the Flash Adapter Insert the Flash Adapter like a battery start at the Battery Connector side Now push down the phone carefully Remove the phone as shown ...

Page 12: ...SEE THE VIDEO CLIPS ON CARE POINT 1 Needed tools for disassembly assembly 2 Remove the Stylus 3 Unlock and lift the B Cover Assy 4 Push the B Cover Assy in shown direction 5 Protect the Camera Window with a film 6 Unlock the clips of the A Cover with the SRT 6 7 Remove the Keymats 8 Protect the LCD with a film Service Manual 7710 Level 1 2 Copyright 2004 Nokia Corporation All rights reserved ...

Page 13: ...and remove the screws in the shown order for assembly use the reverse order always use new screws and a torque of 21 Ncm 13 Carefully separate the A Frame Assy with the LCD take great care of the flex foil Remove the film from the LCD 14 Push out the LCD with a clean piece of cloth carefully 15 Protect the LCD with a film Put it onto the A Frame Assy mind the flex foil 16 Unscrew the two screws in...

Page 14: ...lly first 18 Then remove the B Frame assy 19 Unlock and pull out the Power Key 20 Remove the Microphone with tweezers 21 Remove the Vibra Motor 22 Use the DC plug to remove the DC Jack Additional force may be required 23 For Side Key Assy removal lift up the IHF Backvolume Gasket first 24 Pull out the Sidekey Assy Service Manual 7710 Level 1 2 Copyright 2004 Nokia Corporation All rights reserved ...

Page 15: ... IHF Backvolume first then place the Sidekey Assy 26 Remove the IHF Frontvolume Gasket 27 Push out and take away the IHF Speaker 28 Disconnect the 3 Flex connectors with the SS 34 29 Remove the Engine Module 30 Remove the Shield Assy 31 Remove the LCD Module Assy 32 Unlock the 4 clips of the Earpiece Adapter with the SRT 6 Service Manual 7710 Level 1 2 Copyright 2004 Nokia Corporation All rights r...

Page 16: ... 2004 33 Remove the Earpiece Adapter Assy use the SRT 6 if necessary 34 Open the Flex connector of the Camera Module with the SS 34 35 Use the Shield Assy as support while removing the Camera Module 36 Push out the Camera Module with the SRT 6 37 Take away the Camera Module Service Manual 7710 Level 1 2 Copyright 2004 Nokia Corporation All rights reserved ...

Page 17: ... The start point of repair activities regarding the appeared fault symptoms Follow the arrows step by step Pads or contacts Check optical and mechanical condition particularly regarding to corrosion Clean if necessary Measure component for electrical functionality and change if needed Level 2 only Pads or contacts Check optical and mechanical condition particularly regarding to corrosion Clean wit...

Page 18: ...proved 1 0 CMO Sales and Marketing Customer Care EMEA DJk Service Support Readiness Repair Concepts CONFIDENTIAL 13 12 2004 11 QUICK TROUBLE SHOOTER PART 1 Service Manual 7710 Level 1 2 Copyright 2004 Nokia Corporation All rights reserved ...

Page 19: ...proved 1 0 CMO Sales and Marketing Customer Care EMEA DJk Service Support Readiness Repair Concepts CONFIDENTIAL 13 12 2004 12 QUICK TROUBLE SHOOTER PART 2 Service Manual 7710 Level 1 2 Copyright 2004 Nokia Corporation All rights reserved ...

Page 20: ...proved 1 0 CMO Sales and Marketing Customer Care EMEA DJk Service Support Readiness Repair Concepts CONFIDENTIAL 13 12 2004 13 QUICK TROUBLE SHOOTER PART 3 Service Manual 7710 Level 1 2 Copyright 2004 Nokia Corporation All rights reserved ...

Page 21: ...4 Nokia Corporation All rights reserved 14 CAMERA GONOGO TEST Before starting the GoNoGo test check that camera window is clean If not clean the window with cloth From Desk Home Menu Select Camera Select Capture to take a photo Test was successful if the Image appears on your Display The camera is ok Select Delete Select Menu Key to reach the Desk Home Menu If the test is failed see Quick Trouble ...

Page 22: ...ed in the reference unit The distance of the devices should be not more than 5m from each other Test unit Reference unit Bluetooth infrared activated Settings on the test unit From Desk Home Menu Select Contacts Select My card Select Send Select Bluetooth Select OK If needed for e g after a sw update enter a name for this device If the Bluetooth is currently of select Switch on select New search I...

Page 23: ...rmation on Partner Web Site Nokia Care Point When using delivered tester support files take care of the right setup according to the tester type and product type Please refer to Recommended Service Equipment on Nokia Partner Web Site Nokia Online Mobile Phone Tester 17 BATTERY TEST A battery tester lets you test the capacity of Nokia batteries Please refer to the actual information on Partner Web ...

Page 24: ... higher service level we recommend using the offered swap phone cartons as described in Spare Parts SB 004 Always Protect the window with a protection film Put the unit under the stretch film Add repair documentation e g filled in service note into the swap carton Fold the swap carton as shown in Spare Parts SB 004 There are two different sizes of swap cartons for common mobile phones Service Manu...

Page 25: ...s USE ESD compatible service tools USE Conductive wastebaskets USE ESD gloves when handling PWBs PCBs USE Cleaning material without changing el Characteristics USE Grounded service equipment i e soldering station USE ESD clothes such as coat or frock NO Smoking NO Drinking NO Eating NO Dust NO Useless Items NO Normal pressured air for cleaning modules displays The video covers general issues conce...

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