Nokia 7370 Service Manual Download Page 111

Page: 111 / 226

Table of Contents

Baseband troubleshooting overview

...................................................................................................................

6–5

Power and charging troubleshooting

..................................................................................................................

6–6

General power checking troubleshooting

......................................................................................................

6–6

Battery current measuring fault troubleshooting

.........................................................................................

6–7

Clocking troubleshooting

.................................................................................................................................

6–8

Interface troubleshooting

.....................................................................................................................................

6–9

Camera failure

....................................................................................................................................................

6–9

Introduction to camera troubleshooting

...................................................................................................

6–9

Taking and evaluating test pictures

...........................................................................................................

6–9

Camera hardware failure message troubleshooting

..............................................................................

6–10

Camera hardware troubleshooting

..........................................................................................................

6–11

Front camera viewfinder troubleshooting

..............................................................................................

6–12

Front camera bad image quality troubleshooting

.................................................................................

6–13

COMBO memory troubleshooting

..................................................................................................................

6–14

Flash programming fault troubleshooting

...................................................................................................

6–15

User interface troubleshooting

...........................................................................................................................

6–16

Display module troubleshooting

...................................................................................................................

6–16

General instructions for display troubleshooting

...................................................................................

6–16

Display troubleshooting

............................................................................................................................

6–19

Backlight troubleshooting

..............................................................................................................................

6–20

LED driver troubleshooting

............................................................................................................................

6–21

Swivel detection troubleshooting

.................................................................................................................

6–22

Audio troubleshooting

.........................................................................................................................................

6–22

Audio troubleshooting test instructions

......................................................................................................

6–22

Internal earpiece troubleshooting

................................................................................................................

6–26

Internal microphone troubleshooting

..........................................................................................................

6–27

IHF troubleshooting

........................................................................................................................................

6–28

External microphone troubleshooting

..........................................................................................................

6–29

External earpiece troubleshooting

................................................................................................................

6–30

Introduction to acoustics troubleshooting

..................................................................................................

6–31

Earpiece troubleshooting

...............................................................................................................................

6–32

IHF troubleshooting

........................................................................................................................................

6–33

Microphone troubleshooting

.........................................................................................................................

6–34

Bluetooth troubleshooting

..................................................................................................................................

6–35

Introduction to Bluetooth troubleshooting

.................................................................................................

6–35

Bluetooth settings for Phoenix

......................................................................................................................

6–35

Bluetooth self tests in Phoenix

......................................................................................................................

6–36

Bluetooth BER failure troubleshooting

.........................................................................................................

6–37

Bluetooth audio and UI activation troubleshooting

...................................................................................

6–40

Baseband manual tuning guide

.........................................................................................................................

6–40

Certificate restoring for BB5.0 products

.......................................................................................................

6–40

Energy management calibration

...................................................................................................................

6–46

List of Tables

Table 9 Display module troubleshooting cases

................................................................................................

6–17

Table 10 Pixel defects

..........................................................................................................................................

6–17

Table 11 Calibration value limits

........................................................................................................................

6–46

RM-70

BB Troubleshooting and Manual Tuning Guide

Nokia Customer Care

Issue 1

COMPANY CONFIDENTIAL

Page 6 –3

Summary of Contents for 7370

Page 2: ... Record Sheet Amendment No Date Inserted By Comments Original issue 11 2005 J Bryman RM 70 Nokia Customer Care Amendment Record Sheet Page ii COMPANY CONFIDENTIAL Issue 1 Copyright 2005 Nokia All rights reserved ...

Page 3: ...circumstances shall Nokia be responsible for any loss of data or income or any special incidental consequential or indirect damages howsoever caused The contents of this document are provided as is Except as required by applicable law no warranties of any kind either express or implied including but not limited to the implied warranties of merchantability and fitness for a particular purpose are m...

Page 4: ...TIONS MAKE SURE YOU HAVE SWITCHED OFF ALL EQUIPMENT Cautions Servicing and alignment must be undertaken by qualified personnel only Ensure all work is carried out at an anti static workstation and that an anti static wrist strap is worn Ensure solder wire or foreign matter does not enter the telephone as damage may result Use only approved components as specified in the parts list Ensure all compo...

Page 5: ...ed accessories and batteries Do not connect incompatible products CONNECTING TO OTHER DEVICES When connecting to any other device read its user s guide for detailed safety instructions Do not connect incompatible products RM 70 For your safety Nokia Customer Care Issue 1 COMPANY CONFIDENTIAL Page v Copyright 2005 Nokia All rights reserved ...

Page 6: ...s and warp or melt certain plastics Do not store the phone in cold areas When it warms up to its normal temperature moisture can form inside which may damage electronic circuit boards Do not drop knock or shake the phone Rough handling can break internal circuit boards Do not use harsh chemicals cleaning solvents or strong detergents to clean the phone Do not paint the phone Paint can clog the mov...

Page 7: ...ged by static electricity discharge All ESD sensitive parts must be packed in metallized protective bags during shipping and handling outside any ESD Protected Area EPA Every repair action involving opening the product or handling the product components must be done under ESD protection ESD protected spare part packages MUST NOT be opened closed out of an ESD Protected Area For more information an...

Page 8: ...ailable for the product Do not attempt to discharge the battery by any other means Use the battery only for its intended purpose Never use any charger or battery which is damaged Do not short circuit the battery Accidental short circuiting can occur when a metallic object coin clip or pen causes direct connection of the and terminals of the battery metal strips on the battery for example when you ...

Page 9: ... MOBILE PHONES Business Group should be notified in writing e mail Please state Title of the Document Issue Number Date of publication Latest Amendment Number if applicable Page s and or Figure s in error Please send to NOKIA CORPORATION Nokia Mobile Phones Business Group Nokia Customer Care PO Box 86 FIN 24101 SALO Finland E mail Service Manuals nokia com RM 70 Company Policy Nokia Customer Care ...

Page 11: ...nd Service Concepts 5 Disassembly and reassembly instructions 6 BB Troubleshooting and Manual Tuning Guide 7 RF Troubleshooting and Manual Tuning Guide 8 System module 9 Schematics Glossary RM 70 Nokia 7370 Service Manual Structure Nokia Customer Care Issue 1 COMPANY CONFIDENTIAL Page xi Copyright 2005 Nokia All rights reserved ...

Page 15: ... List of Tables Table 1 Battery and chargers 1 8 Table 2 Car accessories 1 8 Table 3 Audio 1 8 Table 4 Connectivity 1 8 Table 5 Imaging and lifestyle 1 9 List of Figures Figure 1 RM 70 product picture 1 5 RM 70 General information Nokia Customer Care Issue 1 COMPANY CONFIDENTIAL Page 1 3 Copyright 2005 Nokia All rights reserved ...

Page 17: ... tri band phone 1 3 megapixel camera with full screen landscape camera mode 8x digital zoom and dedicated key 2 0 display screen with 100 active area and up to 262 144 colors Take pictures in colour black and white and sepia Video ringing tones FM visual stereo radio with integrated 3D stereo speakers RM 70 General information Nokia Customer Care Issue 1 COMPANY CONFIDENTIAL Page 1 5 Copyright 200...

Page 18: ...res EDGE tri band GSM 900 1800 1900 EDGE Class B multislot class 10 GPRS Class B multislot class 10 HSCSD Software and User interface features Software features ISA OS 8 0s Platform Nokia Series 40 User interface UI Java MIDP 2 0 UI features Imaging Integrated 1 3 megapixel camera with full screen landscape camera mode with up to 8x digital zoom Black and white sepia negative and multi shot modes ...

Page 19: ...acts Check the status of your friends before you call them Support adding attachments up to 100 kB and for receiving up to 50 kB Games Phantom Spider Evolution Applications Java MIDP 2 0 Visual Radio world clock size converter converter email 3 translator Ringing tones Supported file formats Video ringing tones MP3 AAC 64 chord voice polyphonic MIDI ringing tones Connectivity Pop Port interface to...

Page 20: ...le 2 Car accessories Type Name CK 1W Wireless car kit DC 4 Mobile charger HF 6W Wireless plug in handsfree N616 Car kit Table 3 Audio Type Name HDA 10 Phone adapter HDW 3 Wireless headset HS 11W Wireless headset HS 23 Stereo headset HS 3 Stereo headset fashion HS 31 Fashion stereo headset HS 4W Wireless boom headset LPS 4 Loopset MD 1 Music stand HS 6 Display headset Table 4 Connectivity Type Name...

Page 21: ...Table 5 Imaging and lifestyle Type Name PT 6 Remote camera RM 70 General information Nokia Customer Care Issue 1 COMPANY CONFIDENTIAL Page 1 9 Copyright 2005 Nokia All rights reserved ...

Page 25: ...l parts list 2 7 Table 7 Swap phones 2 8 Table 8 Component parts list PWB 1lua_50a 2 9 List of Figures Figure 2 Exploded view 2 5 Figure 3 Spare parts overview 2 6 Figure 4 RM 70 Main board component layout bottom 1lua_50a 2 23 Figure 5 RM 70 Main board component layout top 1lua_50a 2 24 RM 70 Parts and layouts Nokia Customer Care Issue 1 COMPANY CONFIDENTIAL Page 2 3 Copyright 2005 Nokia All righ...

Page 29: ... 1 SCREWING PLATE I103 2 SCREWS M2 x 3 7 I104 1 COAX CABLE A4 1 LCD PWB ASSY I301 I303 I301 1 LCD PWB I302 1 LCD CONNECTOR I303 1 BOARD TO BOARD CONNECTOR A5 1 C COVER ASSY I201 1 C COVER I202 2 IHF SPEAKER I203 1 MICROPHONE I204 1 VOLUME KEY I205 1 POWER KEY I206 1 CAMERA KEY A6 1 PWB KEYMAT ASSY I207 1 PWB KEYMAT I208 1 DOMESHEET APAC CHINA only I304 4 LED I210 1 KEYMAT RM 70 Parts and layouts N...

Page 30: ... CARD READER I222 3 SCREWS M2 x 3 7 I223 1 ANTENNA MODULE A8 1 D COVER ASSY I224 1 D COVER I225 1 DC JACK I226 1 LABEL COVER I227 2 SCREWS RF 1 8 x 8 5 I228 1 TYPE LABEL I229 1 E COVER Swap phones Table 7 Swap phones Region Colour E A Warm Amber E A Coffee Brown FR Warm Amber FR Coffee Brown RU Warm Amber RU Coffee Brown SA Warm Amber SA Coffee Brown TR Warm Amber RM 70 Nokia Customer Care Parts a...

Page 31: ... P 6 33n C2005 Chipcap X7R 10 16V 0402 Top P 6 10n C2006 Chipcap X7R 10 16V 0402 Top P 6 10n C2007 Chipcap X7R 10 16V 0402 Top P 7 10n C2008 Chipcap X7R 10 16V 0402 Top P 7 10n C2009 Chipcap X7R 10 16V 0402 Top P 7 10n C2010 Chipcap X7R 10 16V 0402 Top P 7 10n C2011 Chipcap 5 NP0 Top P 7 10p C2012 Chipcap 5 NP0 Top P 7 10p C2013 Chipcap 5 NP0 Top P 7 10p C2014 Chipcap 5 NP0 Top P 7 10p C2015 CHIPC...

Page 32: ...p X7R 10 50V 0402 Bottom K 9 1n0 C2109 Chipcap X7R 10 50V 0402 Bottom K 9 1n0 C2110 Chipcap X7R 10 50V 0402 Bottom K 9 1n0 C2111 Chipcap 5 NP0 Top F 5 27p C2112 Chipcap X7R 10 50V 0402 Bottom K 8 1n0 C2113 Chipcap X7R 10 50V 0402 Bottom K 9 1n0 C2114 Chipcap X7R 10 50V 0402 Bottom K 9 1n0 C2117 CHIPCAP X5R 100N K 10V 0402 Bottom N 9 100n C2118 CHIPCAP X5R 100N K 10V 0402 Bottom M 9 100n C2119 CHIP...

Page 33: ... 4V 0402 Top L 7 1u5 C2221 CHIPCAP X5R 1U K 6V3 0603 Top L 9 1u0 C2222 CHIPCAP X5R 1U K 6V3 0603 Top L 8 1u0 C2223 Chipcap X7R 10 16V 0402 Top L 6 10n C2224 Chipcap X7R 10 16V 0402 Top N 6 10n C2225 CHIPCAP X5R 1U K 6V3 0603 Top N 8 1u0 C2226 CHIPCAP X5R 1U K 6V3 0603 Top M 8 1u0 C2227 CHIPCAP X5R 1U K 6V3 0603 Top L 7 1u0 C2228 CHIPCAP X5R 1U K 6V3 0603 Top M 8 1u0 C2229 Chipcap X7R 10 50V 0402 T...

Page 34: ...5R 100N K 10V 0402 Bottom I 7 100n C2406 CHIPCAP X5R 100N K 10V 0402 Bottom I 7 100n C2407 CHIPCAP X5R 100N K 10V 0402 Bottom I 7 100n C2408 Chipcap 5 NP0 Bottom H 7 27p C2409 Chipcap X7R 10 25V 0402 Top Q 3 4n7 C2410 CHIPCAP X5R 100N K 10V 0402 Top Q 4 100n C2413 Chipcap 5 NP0 Bottom H 6 27p C2414 Chipcap 5 NP0 Bottom I 7 27p C2415 Chipcap 5 NP0 Top Q 4 27p C2416 Chipcap 5 NP0 Top Q 5 27p C2418 C...

Page 35: ...R 10 50V 0402 Top J 4 1n0 C2831 Chipcap 0 25pF NP0 Top J 4 4p7 C3000 CHIPCAP X5R 100N M 16V 0402 Top N 2 100n C3001 Chipcap X7R 10 16V 0402 Top N 2 10n C3002 CHIPCAP X5R 100N M 16V 0402 Top N 2 100n C3003 Chipcap X7R 10 16V 0402 Top M 5 10n C3004 CHIPCAP X5R 100N M 16V 0402 Top M 5 100n C3005 CHIPCAP X5R 100N M 16V 0402 Top N 5 100n C3006 CHIPCAP X5R 100N M 16V 0402 Top N 5 100n C3007 Chipcap X7R ...

Page 36: ...402 Bottom O 4 1u0 C6039 Chipcap 5 NP0 Bottom P 3 18p C6040 CHIPCAP X5R 1U K 6V3 0402 Bottom O 4 1u0 C6041 CHIPCAP X5R 1U K 6V3 0603 Bottom P 3 1u0 C6042 Chipcap X7R 10 16V 0402 Bottom O 3 10n C6051 Chipcap 0 25pF NP0 Bottom O 3 2p7 C6052 Chipcap 0 25pF NP0 Bottom P 3 2p7 C6157 Chipcap X7R 10 16V 0402 Bottom O 6 10n C6158 CHIPCAP X5R 100N K 10V 0402 Bottom O 6 100n C6159 CHIPCAP X7R 33N K 10V 0402...

Page 37: ...hipcap 0 25pF NP0 Top G 3 4p7 C7516 Chipcap 5 X7R Top H 3 470p C7518 CHIPCAP X5R 100N K 10V 0402 Top I 4 100n C7520 Chipcap 0 25pF NP0 Top G 7 3p3 C7521 Chipcap 0 25pF NP0 Top G 7 1p5 C7522 Chipcap 0 25pF NP0 Top I 7 1p8 C7523 CHIPCAP X5R 1U K 6V3 0402 Top G 7 1u0 C7524 CHIPCAP X5R 1U K 6V3 0402 Top I 6 1u0 C7525 Chipcap 5 NP0 Top I 8 18p C7560 Chipcap 0 25pF NP0 Top H 2 1p2 D2200 RETU 3 02 TSA1GJ...

Page 38: ...D 220R 100M 2A 0R05 0603 Bottom L 9 220R 100MHz L2107 FERR BEAD 220R 100M 2A 0R05 0603 Bottom L 8 220R 100MHz L2108 CHIP COIL 56N J Q38 200MHZ 0603 Top G 8 56nH L2109 CHIP COIL 56N J Q38 200MHZ 0603 Top G 9 56nH L2111 FERRITE BEAD 0 6R 600R 100MHZ 0402 Bottom L 9 600R 100MHz L2112 FERRITE BEAD 0 6R 600R 100MHZ 0402 Bottom G 6 600R 100MHz L2113 FERRITE BEAD 0 6R 600R 100MHZ 0402 Bottom G 6 600R 100...

Page 39: ...00M 0 4A 0R4 0402 Top O 5 240R 100MHz L3301 FERRITE BEAD 0 6R 600R 100MHZ 0402 Bottom H 4 600R 100MHz L3303 INDUCT WW 2 2UH 1A2 310 CASE SIZE Bottom I 3 2u2H L6030 CHIP COIL 2N7 0N3 Q29 800M 0402 Bottom O 3 2n7H L6031 CHIP COIL 2N7 0N3 Q29 800M 0402 Bottom O 3 2n7H L6032 CHIP COIL 22N J Q28 800M 0402 Bottom O 3 22nH L6156 CHIP COIL 47N G Q38 200MHZ 0603 Bottom O 5 47nH L6176 CHIP COIL 120N J Q32 1...

Page 40: ...CSP TI Bottom O 5 N7505 AHNE301A TRANCEIVER RFIC TFBGA144 Top H 4 N7520 PA RF9282E6 3 GSM EDGE 850 900 1800 1900 Top H 7 R2000 Resistor 5 63mW Top P 5 220R R2001 ASIP MIC W ESD RES CAP ZDI BGA11 Top P 6 R2002 Resistor 5 63mW Top P 7 10R R2003 Resistor 5 63mW Top P 7 10R R2004 Resistor 5 63mW Top P 7 10R R2005 Resistor 5 63mW Top P 7 10R R2006 ASIP 4XESD PB FREE BGA5 Bottom P 7 R2007 ASIP SILIC USB...

Page 41: ... 0R R2212 Resistor 5 63mW Top M 6 470R R2213 Resistor 5 63mW Top N 8 4k7 R2214 Resistor 5 63mW Top N 8 4k7 R2216 CHIPRES 0W06 2M2 J 0402 Top N 8 2M2 R2307 Resistor 5 63mW Top H 8 100R R2401 Resistor 5 63mW Top O 5 100k R2404 CHIP VARISTOR VWM14V VC50V 0402 Bottom J 9 14V 50V R2405 ASIP SIM INTERFACE LOW CAP BGA8 Bottom K 2 R2406 Resistor 5 63mW Bottom J 9 27k R2407 Resistor 5 63mW Top P 9 220R R24...

Page 42: ...5 63mW Top M 2 47R R6010 Resistor 5 63mW Bottom L 2 330R R6011 Resistor 5 63mW Bottom M 2 27k R6013 Resistor 5 63mW Bottom N 2 1k2 R6014 Resistor 5 63mW Bottom N 2 2k2 R6015 Chipres 0W06 jumper 0402 Bottom N 2 0R R6030 Resistor 5 63mW Bottom P 4 10k R6031 Resistor 5 63mW Bottom O 2 10k R6032 CHIPRES 0W06 2R2 J 0402 Bottom O 4 2R2 R6034 Resistor 5 63mW Bottom P 2 10k R6040 Resistor 5 63mW Bottom O ...

Page 43: ...A SOD323F Top I 8 V2401 TRX2 BIPOLAR 2XPNP 40V 0A1 0W12 SOT666 Top P 9 V2402 TR DTC143ZM N RB 4K7 RBE 47K VMT3 Top O 9 V6010 Tr NPN 12V 35mA SOT323 Bottom M 2 X2000 CONN DC JACK 2 0MM 3POL SPR 90DEG Bottom Q 3 X2001 SM SYSTEM CONNECTOR 14POL Bottom Q 6 X2060 MODULE ID COMPONENT 2 8X1 8X0 3 Bottom H 6 X2070 CONN BATT 3 5V 2A P3 7 H4 5MM Bottom G 7 X2400 SM CONN 20P P0 47 PWB PWB Top P 4 X2402 SM B2...

Page 44: ... MODULE GSM 850 900MHZ 4 5X3 2 Top I 6 850 900MHz Z7504 DUAL RX SAW FILTER 850 900MHZ 2016 Top H 6 850 900MHz Z7520 FERRITE BEAD 0R01 28R 100MHZ 0603 Top G 6 28R 100MHz Non replaceable parts These parts must not be replaced No Name Comment 1 RAP GSM 2 VCO Placed under shielding and is therefore critical and difficult to replace 3 Module ID component Only used in production RM 70 Nokia Customer Car...

Page 45: ...large scale layouts in the Schematics section Figure 4 RM 70 Main board component layout bottom 1lua_50a RM 70 Parts and layouts Nokia Customer Care Issue 1 COMPANY CONFIDENTIAL Page 2 23 Copyright 2005 Nokia All rights reserved ...

Page 49: ...igure 13 Data package setup information 3 14 Figure 14 Data package destination folder 3 15 Figure 15 InstallShield Wizard Complete 3 16 Figure 16 Uninstalling phone data package 3 17 Figure 17 Finishing data package uninstallation 3 17 Figure 18 Phoenix login 3 18 Figure 19 New user configured 3 18 Figure 20 Select mode Manual 3 19 Figure 21 Connections list 3 20 Figure 22 Connection information ...

Page 51: ...parate update packages are used they should be used after Phoenix and data packages have been installed The phone model specific data package includes all changing product specific data Product software binary files Files for type label printing Validation file for the faultlog repair data reporting system All product specific configuration files for Phoenix software components Note Phoenix and ph...

Page 52: ... uninstalling or rebooting is needed at any point you will be prompted by the InstallShield program Context At some point during the installation procedure you may get the following message Figure 6 Dongle not found This may be a result of a defective or too old PKD 1 dongle Check the COM parallel ports used After correcting the problem you can restart the installation For more detailed informatio...

Page 53: ...d and updated The process may take several minutes to complete If the operating system does not require rebooting the PC components are registered right away If the operating system requires restarting your computer the Install Shield Wizard will notifies about it Select Yes to reboot the PC immediately or No to reboot the PC manually afterwards After the reboot all components are registered Note ...

Page 54: ...place automatically without uninstallation Always use the latest available versions of both Phoenix and the phone specific data package Instructions can be found in the phone model specific Technical Bulletins and phone data package readme txt files shown during installation If you try to update Phoenix with the same version you already have for example a15_2004_24_7_55 to a15_2004_24_7_55 you are...

Page 55: ...ice_sw_2004_39_x_xx exe Results A new Phoenix version is installed and driver versions are checked and updated Uninstalling Phoenix Context You can uninstall Phoenix service software manually from the Windows Control Panel Steps 1 Open the Windows Control Panel and choose Add Remove Programs RM 70 Service Software Instructions Nokia Customer Care Issue 1 COMPANY CONFIDENTIAL Page 3 9 Copyright 200...

Page 56: ...ervice Software Change Remove Remove Figure 10 Remove program The progress of the uninstallation is shown RM 70 Nokia Customer Care Service Software Instructions Page 3 10 COMPANY CONFIDENTIAL Issue 1 Copyright 2005 Nokia All rights reserved ...

Page 57: ...ence any problems with the service software or suspect that files have been lost use the repair function before completely reinstalling Phoenix Note The original installation package for example phoenix_service_sw_a15_2004_24_7_55 exe must be found on your PC when you run the repair setup Steps 1 Open Windows Control Panel Add Remove Programs 2 Choose Phoenix Service Software Change Remove RM 70 S...

Page 58: ...are binary files Files for type label printing Validation file for the fault log repair data reporting system All product specific configuration files for Phoenix software components Data files are stored in C Program Files Nokia Phoenix default Installing phone data package Before you begin A phone specific data package contains all data required for the Phoenix service software and service tools...

Page 59: ...pairs meaning that a certain version of Phoenix can only be used with a certain version of a data package Always use the latest available versions of both Instructions can be found in phone specific Technical Bulletins and readme txt files of data packages Steps 1 To start the installation run the application file for example XX XX_dp_EA_ v_1_0 exe Wait for the installation files to be extracted 2...

Page 60: ...efully There is information about the Phoenix version required with this data package Figure 13 Data package setup information 4 To continue click Next RM 70 Nokia Customer Care Service Software Instructions Page 3 14 COMPANY CONFIDENTIAL Issue 1 Copyright 2005 Nokia All rights reserved ...

Page 61: ...e destination folder The InstallShield Wizard checks where Phoenix is installed and the directory is shown 6 To start copying the files click Next RM 70 Service Software Instructions Nokia Customer Care Issue 1 COMPANY CONFIDENTIAL Page 3 15 Copyright 2005 Nokia All rights reserved ...

Page 62: ...package Context There is no need to uninstall an older version of a data package unless instructions to do so are given in the readme txt file of the data package and bulletins related to the release Please read all related documents carefully Steps 1 Locate the data package installation file e g XX XX_dp_EA_v_1_0 exe from your computer 2 To start the uninstallation procedure double click the data...

Page 63: ...stalled click Finish Figure 17 Finishing data package uninstallation Alternative steps You can also uninstall the data package manually from Control Panel Add Remove Programs xx xx Phone Data Package type designator of the phone RM 70 Service Software Instructions Nokia Customer Care Issue 1 COMPANY CONFIDENTIAL Page 3 17 Copyright 2005 Nokia All rights reserved ...

Page 64: ...ctions in Phoenix Context With the Manage Connections feature you can edit and delete existing connections or create new ones Note After choosing the desired connection and connecting the phone to a PC for the first time allow the PC to install the USB device drivers first Please note that this may take some time to complete If there are problems after the driver installation check that the USB co...

Page 65: ...on choose the following connection settings Media FPS 10 TCP IP NET_SERV_NAME Click Scan Choose your own FPS 10 device based on the correct MAC address See Serial No from the label attached to the bottom of your FPS 10 PORT_NUM Use the default value and click Next PROTOCOL_FAMILY Use the default value and click Next SOCKET TYPE Use the default value and click Next TX_BUFFER_SIZE Use the default va...

Page 66: ...e 23 Product support module information example from RM 1 Installing flash support files for FPS 8 and FPS 10 Before you begin Install Phoenix service software Install phone model specific data package for Phoenix If you want to update the flash support files they are delivered in the same installation package with Phoenix or newer Phoenix packages beginning from December 2004 In case you want to ...

Page 67: ... you want to reinstall it the previous package is first uninstalled Restart installation again after the uninstallation 2 If you try to downgrade the existing version to older ones the setup will be aborted If there is a need to downgrade the version uninstall newer files manually from the Windows Control Panel and then rerun the installation Figure 25 Flash installation interrupted If an older ve...

Page 68: ...tinue click Next Figure 26 Flash destination folder When installing the flash update files for the first time you may choose another location by selecting Browse not recommended RM 70 Nokia Customer Care Service Software Instructions Page 3 22 COMPANY CONFIDENTIAL Issue 1 Copyright 2005 Nokia All rights reserved ...

Page 69: ...nix Updating FPS 8 and FPS 10 flash prommer software Steps 1 Start Phoenix service software and log in 2 Choose the correct connection for your flash prommer File Manage Connections 3 Choose Flashing Prommer maintenance RM 70 Service Software Instructions Nokia Customer Care Issue 1 COMPANY CONFIDENTIAL Page 3 23 Copyright 2005 Nokia All rights reserved ...

Page 70: ...8 Flash directory window Tip All files can be loaded separately to the prommer used To do this click the right mouse button in the Flash Box Files pane and select the file type s to be loaded 5 Click OK Figure 29 Prommer software update finished RM 70 Nokia Customer Care Service Software Instructions Page 3 24 COMPANY CONFIDENTIAL Issue 1 Copyright 2005 Nokia All rights reserved ...

Page 71: ...ns given When activation file is received for example 00000 in copy it to the C ProgramFiles Nokia Phoenix BoxActivation directory on your computer this directory is created when Phoenix is installed Steps 1 Start Phoenix service software 2 Choose Flashing Prommer Maintenance 3 In the Prommer Maintenance window click Activate 4 To find the activation file click Browse RM 70 Service Software Instru...

Page 72: ... must be deactivated first Steps 1 Start Phoenix service software 2 Choose Flashing Prommer Maintenance 3 In the Prommer Maintenance window click Deactivate 4 To confirm the deactivation click Yes Figure 32 Deactivation warning The box is deactivated 5 To complete the deactivation restart FPS 8 RM 70 Nokia Customer Care Service Software Instructions Page 3 26 COMPANY CONFIDENTIAL Issue 1 Copyright...

Page 75: ... 4 10 SS 62 4 11 SS 71 4 11 ST 40 4 11 XCS 4 4 11 XRE 2 4 12 XRF 1 4 12 Service concepts 4 12 POS flash concept 4 12 FPS 10 flash concept 4 12 Module jig flash concept with FPS 10 4 14 Module jig tuning concept 4 15 RF testing and RF BB tuning concept 4 15 RM 70 Service Tools and Service Concepts Nokia Customer Care Issue 1 COMPANY CONFIDENTIAL Page 4 3 Copyright 2005 Nokia All rights reserved ...

Page 77: ...arious concepts CA 35S Power cable CA 35S is a power cable for connecting for example the FPS 10 flash prommer to the Point Of Sales POS flash adapter CA 53 USB connectivity cable USB to Pop PortTM connector cable RM 70 Service Tools and Service Concepts Nokia Customer Care Issue 1 COMPANY CONFIDENTIAL Page 4 5 Copyright 2005 Nokia All rights reserved ...

Page 78: ... FBUS and USB connections supported When using CU 4 note the special order of connecting cables and other service equipment Instructions 1 Connect a service tool jig flash adapter to CU 4 2 Connect CU 4 to your PC with a USB cable 3 Connect supply voltage 12 V 4 Connect an FBUS cable if necessary 5 Start Phoenix service software Note Phoenix enables CU 4 regulators via USB when it is started Recon...

Page 79: ...terminals Smart Card reader for SX 2 or SX 4 USB traffic forwarding USB to FBUS Flashbus conversion LAN to FBUS Flashbus and USB conversion Vusb output switchable by PC command FPS 10 sales package includes FPS 10 prommer Power Supply with 5 country specific cords USB cable RM 70 Service Tools and Service Concepts Nokia Customer Care Issue 1 COMPANY CONFIDENTIAL Page 4 7 Copyright 2005 Nokia All r...

Page 80: ...achment Reliable phone locking Replaceable test pins Note When attaching the phone the FS 9 adapter which might be connected to SS 46 or SS 62 CU 4 the phone powers up in normal mode and not in local mode like other phones This has to do with BSI indicator of the battery interfaceRM 70 It is possible to flash the phone like usual or change to local mode JBT 9 Bluetooth test and interface box sales...

Page 81: ...urity device SW security device is a piece of hardware enabling the use of the service software when connected to the parallel LPT port of the PC Without the device it is not possible to use the service software Printer or any such device can be connected to the PC through the device if needed RJ 68 Soldering jig This soldering jig is used for module level repair either as fixation in μBGA rework ...

Page 82: ...ion tests in GSM bands 900 1800 and 1900 MHz SA 76 is not suitable for RF tuning Note When using the Coupler the phone shall be used in open mode SS 42 Camera tool SS 42 is used to remove the camera out of its socket SS 45 Front camera removal tool The front camera removal tool SS 45 is used to remove attach the front camera module from to the socket SS 46 Interface adapter SS 46 acts as an interf...

Page 83: ...plied for APAC and China regions only The purpose of this tool is to simplify the attachment process of the domesheet to the keymat PWB In other regions the complete assembly keymat PWB domesheet is used as a spare part ST 40 PA rework stencil This stencil is to be used together with RJ 93 and covering FEM module XCS 4 Modular cable XCS 4 is a shielded one specially shielded conductor modular cabl...

Page 84: ...nnector ca 610mm Attenuation for GSM850 900 0 3 0 1 dB GSM1800 1900 0 5 0 1 dB WLAN 0 6 0 1dB Service concepts POS flash concept Note Do not connect an ACP charger to the phone This may damage the FEM module FPS 10 flash concept Note Do not connect an ACP charger to the phone This may damage the FEM module RM 70 Nokia Customer Care Service Tools and Service Concepts Page 4 12 COMPANY CONFIDENTIAL ...

Page 87: ...controlled by Phoenix is active In case of more or another connection the phone will not start up when placing it into the jig In this case the DAU 9S cable must be disconnected for a couple of seconds then reconnected and the phone powers up again RM 70 Service Tools and Service Concepts Nokia Customer Care Issue 1 COMPANY CONFIDENTIAL Page 4 15 Copyright 2005 Nokia All rights reserved ...

Page 91: ...ructions upper block 5 9 Disassembly instructions lower block 5 10 Reassembly instructions upper block 5 18 Replacing SIM flap 5 20 RM 70 Disassembly and reassembly instructions Nokia Customer Care Issue 1 COMPANY CONFIDENTIAL Page 5 3 Copyright 2005 Nokia All rights reserved ...

Page 93: ...wing tools 2 Always protect all windows with a plastic film 3 Open the E COVER and remove the battery if it is inserted RM 70 Disassembly and reassembly instructions Nokia Customer Care Issue 1 COMPANY CONFIDENTIAL Page 5 5 Copyright 2005 Nokia All rights reserved ...

Page 94: ...6 5 Slide the SRT 6 around the covers and keep the gap open Unlock the retaining clips separately 6 Go ahead near the SWIVEL area 7 This is the last clip to be unlocked RM 70 Nokia Customer Care Disassembly and reassembly instructions Page 5 6 COMPANY CONFIDENTIAL Issue 1 Copyright 2005 Nokia All rights reserved ...

Page 95: ...a plastic film 10 Carefully unlock the BOARD TO BOARD CONNECTOR 11 Unlock four clips at the B COVER which hold theUI SHIELD into the B COVER RM 70 Disassembly and reassembly instructions Nokia Customer Care Issue 1 COMPANY CONFIDENTIAL Page 5 7 Copyright 2005 Nokia All rights reserved ...

Page 96: ...IELD Do not bend the clips too much to keep the part reusable for assembly 14 Lift out the LCD 15 To avoid dust and scratches protect the LCD with a plastic film RM 70 Nokia Customer Care Disassembly and reassembly instructions Page 5 8 COMPANY CONFIDENTIAL Issue 1 Copyright 2005 Nokia All rights reserved ...

Page 97: ... screws 17 Remove the SCREWING PLATE 18 Separate the UPPER BLOCK from the LOWER BLOCK Reassembly instructions upper block Steps 1 Follow the disassembly instructions in reversed order from step 18 to step 17 RM 70 Disassembly and reassembly instructions Nokia Customer Care Issue 1 COMPANY CONFIDENTIAL Page 5 9 Copyright 2005 Nokia All rights reserved ...

Page 98: ...tions in reversed order from step 16 to step 1 Note Pay special attention to step 16 Disassembly instructions lower block Steps 1 Always protect all windows with a plastic film 2 Remove the E COVER RM 70 Nokia Customer Care Disassembly and reassembly instructions Page 5 10 COMPANY CONFIDENTIAL Issue 1 Copyright 2005 Nokia All rights reserved ...

Page 99: ... following order Note For assembly use the reverse order and apply a torque of 25 Ncm 2 Ncm 5 Open the middle snaps of the D COVER using a slotted screwdriver 6 Use the SRT 6 to open the snaps of the D COVER ASSY on the right side Then RM 70 Disassembly and reassembly instructions Nokia Customer Care Issue 1 COMPANY CONFIDENTIAL Page 5 11 Copyright 2005 Nokia All rights reserved ...

Page 100: ... and 8 at the left side 9 Remove the D COVER 10 Remove the CAMERA GASKET RM 70 Nokia Customer Care Disassembly and reassembly instructions Page 5 12 COMPANY CONFIDENTIAL Issue 1 Copyright 2005 Nokia All rights reserved ...

Page 101: ...gs Use the dental tool to open the first lock 14 Stick the dental tool under the ANTENNA MODULE The pike of the dental tool is visible in the marked hole Now pull the tool to the shown direction RM 70 Disassembly and reassembly instructions Nokia Customer Care Issue 1 COMPANY CONFIDENTIAL Page 5 13 Copyright 2005 Nokia All rights reserved ...

Page 102: ...refully unlock the coax connector with SRT 6 19 Unsrew the three SWIVEL screws Torx Plus size 6 in the following order Note For assembly use the reverse order and apply a torque of 25 Ncm 2 Ncm Always use new screws RM 70 Nokia Customer Care Disassembly and reassembly instructions Page 5 14 COMPANY CONFIDENTIAL Issue 1 Copyright 2005 Nokia All rights reserved ...

Page 103: ... C COVER ASSY 21 To remove the SIM FLAP start in the order shown 22 Now remove the other side RM 70 Disassembly and reassembly instructions Nokia Customer Care Issue 1 COMPANY CONFIDENTIAL Page 5 15 Copyright 2005 Nokia All rights reserved ...

Page 104: ...OPHONE with the dental tool 25 Remove both IHF SPEAKERS with tweezers 26 Separate the C COVER ASSY from the UPPER BLOCK RM 70 Nokia Customer Care Disassembly and reassembly instructions Page 5 16 COMPANY CONFIDENTIAL Issue 1 Copyright 2005 Nokia All rights reserved ...

Page 105: ...R BLOCK 28 Remove the PWB KEYMAT ASSY 29 Use a DC PLUG to remove the DC JACK 30 There are five clips holding the LABEL COVER into the D cover RM 70 Disassembly and reassembly instructions Nokia Customer Care Issue 1 COMPANY CONFIDENTIAL Page 5 17 Copyright 2005 Nokia All rights reserved ...

Page 106: ...per block Steps 1 Follow the disassembly instructions in reversed order from step 32 to step 13 Note Pay special attention to step 19 2 Mind the correct positioning of the CAMERA MODULE RM 70 Nokia Customer Care Disassembly and reassembly instructions Page 5 18 COMPANY CONFIDENTIAL Issue 1 Copyright 2005 Nokia All rights reserved ...

Page 107: ...ng the KEYMAT at button 0 and move forward to the upper side 6 Start placing the KEYMAT at the marked positions 7 Make sure to have all clips locked properly 8 Follow the disassembly instructions in reversed order from step 3 to step 1 RM 70 Disassembly and reassembly instructions Nokia Customer Care Issue 1 COMPANY CONFIDENTIAL Page 5 19 Copyright 2005 Nokia All rights reserved ...

Page 108: ...remove the battery if necessary and follow the shown order 2 The SIM CARD READER and the SIM FLAP is provided as one spare part Separate it and assemble the SIM FLAP as shown RM 70 Nokia Customer Care Disassembly and reassembly instructions Page 5 20 COMPANY CONFIDENTIAL Issue 1 Copyright 2005 Nokia All rights reserved ...

Page 110: ...RM 70 Nokia Customer Care BB Troubleshooting and Manual Tuning Guide This page left intentionally blank Page 6 2 COMPANY CONFIDENTIAL Issue 1 Copyright 2005 Nokia All rights reserved ...

Page 111: ...roubleshooting 6 22 Audio troubleshooting 6 22 Audio troubleshooting test instructions 6 22 Internal earpiece troubleshooting 6 26 Internal microphone troubleshooting 6 27 IHF troubleshooting 6 28 External microphone troubleshooting 6 29 External earpiece troubleshooting 6 30 Introduction to acoustics troubleshooting 6 31 Earpiece troubleshooting 6 32 IHF troubleshooting 6 33 Microphone troublesho...

Page 112: ...when earpiece is connected 6 25 Figure 36 Differential output waveform of the Ext_in_IHF_out out loop measurement when speaker is connected 6 25 Figure 37 Single ended output waveform of the HP_in_Ext_out loop when microphone is connected 6 25 Figure 38 BER test result 6 36 Figure 39 Bluetooth self tests in Phoenix 6 37 RM 70 Nokia Customer Care BB Troubleshooting and Manual Tuning Guide Page 6 4 ...

Page 113: ... Display does not work 1 Display fault Keypad does not work 1 Keypad Backlights do not work 1 Display and keyboard backlight 2 LED driver Phone does not read SIM card 1 SIM USB does not work 1 USB Audio mic earpiece IHF does not work 1 Audio 2 Acoustics Camera does not work 1 Camera hardware failure message 2 Camera baseband hardware 3 Camera viewfinder 4 Bad image quality Swivel detection 1 Swive...

Page 114: ...roubleshooting General power checking troubleshooting Troubleshooting flow RM 70 Nokia Customer Care BB Troubleshooting and Manual Tuning Guide Page 6 6 COMPANY CONFIDENTIAL Issue 1 Copyright 2005 Nokia All rights reserved ...

Page 115: ... current measuring fault troubleshooting Troubleshooting flow RM 70 BB Troubleshooting and Manual Tuning Guide Nokia Customer Care Issue 1 COMPANY CONFIDENTIAL Page 6 7 Copyright 2005 Nokia All rights reserved ...

Page 116: ...Clocking troubleshooting Troubleshooting flow RM 70 Nokia Customer Care BB Troubleshooting and Manual Tuning Guide Page 6 8 COMPANY CONFIDENTIAL Issue 1 Copyright 2005 Nokia All rights reserved ...

Page 117: ... test picture remember the following Avoid bright fluorescent light 50 60Hz electrical network or high artificial illumination levels If the phone is hot let it rest for a while before taking the picture Make sure the optical system is clean Use highest possible resolution Make sure the light is suffiecient bright office lightning Do not take the picture towards light source Be as still as possibl...

Page 118: ...ardware failure message troubleshooting Troubleshooting flow RM 70 Nokia Customer Care BB Troubleshooting and Manual Tuning Guide Page 6 10 COMPANY CONFIDENTIAL Issue 1 Copyright 2005 Nokia All rights reserved ...

Page 119: ...a hardware troubleshooting Camera hardware troubleshooting RM 70 BB Troubleshooting and Manual Tuning Guide Nokia Customer Care Issue 1 COMPANY CONFIDENTIAL Page 6 11 Copyright 2005 Nokia All rights reserved ...

Page 120: ...t camera viewfinder troubleshooting Troubleshooting flow RM 70 Nokia Customer Care BB Troubleshooting and Manual Tuning Guide Page 6 12 COMPANY CONFIDENTIAL Issue 1 Copyright 2005 Nokia All rights reserved ...

Page 121: ...amera bad image quality troubleshooting Troubleshooting flow RM 70 BB Troubleshooting and Manual Tuning Guide Nokia Customer Care Issue 1 COMPANY CONFIDENTIAL Page 6 13 Copyright 2005 Nokia All rights reserved ...

Page 122: ...COMBO memory troubleshooting Troubleshooting flow RM 70 Nokia Customer Care BB Troubleshooting and Manual Tuning Guide Page 6 14 COMPANY CONFIDENTIAL Issue 1 Copyright 2005 Nokia All rights reserved ...

Page 123: ...Flash programming fault troubleshooting Part 1 RM 70 BB Troubleshooting and Manual Tuning Guide Nokia Customer Care Issue 1 COMPANY CONFIDENTIAL Page 6 15 Copyright 2005 Nokia All rights reserved ...

Page 124: ...troubleshooting Display module troubleshooting General instructions for display troubleshooting Context The display is in a normal mode when the phone is in active use Display is in a partial idle mode when the phone is in the screen saver mode RM 70 Nokia Customer Care BB Troubleshooting and Manual Tuning Guide Page 6 16 COMPANY CONFIDENTIAL Issue 1 Copyright 2005 Nokia All rights reserved ...

Page 125: ...cklight is faulty Visual defects pixel Pixel defects can be checked by controlling the display with Phoenix Use both colours black and white on a full screen The display may have some random pixel defects that are acceptable for this type of display The criteria when pixel defects are regarded as a display failure resulting in a replacement of the display are presented the following table Table 10...

Page 126: ...should be able to read the APE ID 3 Proceed to the display troubleshooting flowcharts Use the Display Test tool in Phoenix to find the detailed fault mode RM 70 Nokia Customer Care BB Troubleshooting and Manual Tuning Guide Page 6 18 COMPANY CONFIDENTIAL Issue 1 Copyright 2005 Nokia All rights reserved ...

Page 127: ...Display troubleshooting Troubleshooting flow RM 70 BB Troubleshooting and Manual Tuning Guide Nokia Customer Care Issue 1 COMPANY CONFIDENTIAL Page 6 19 Copyright 2005 Nokia All rights reserved ...

Page 128: ...djusted manually It affects both display and keypad Keyboard backlights can be turned ON OFF separately but not without switching on the display lights Display and keyboard backlight troubleshooting RM 70 Nokia Customer Care BB Troubleshooting and Manual Tuning Guide Page 6 20 COMPANY CONFIDENTIAL Issue 1 Copyright 2005 Nokia All rights reserved ...

Page 129: ...LED driver troubleshooting LED driver troubleshooting RM 70 BB Troubleshooting and Manual Tuning Guide Nokia Customer Care Issue 1 COMPANY CONFIDENTIAL Page 6 21 Copyright 2005 Nokia All rights reserved ...

Page 130: ...shooting test instructions Differential external earpiece and internal earpiece outputs can be measured either with a single ended or a differential probe RM 70 Nokia Customer Care BB Troubleshooting and Manual Tuning Guide Page 6 22 COMPANY CONFIDENTIAL Issue 1 Copyright 2005 Nokia All rights reserved ...

Page 131: ...al microphone to Internal earpiece External microphone to Internal handsfree speaker Internal microphone to External earpiece Each audio loop sets routing from the specified input to the specified output enabling a quick in out test Loop path gains are fixed and they cannot be changed using Phoenix Correct pins and signals for each test are presented in the following table Phoenix audio loop tests...

Page 132: ...c to Internal Earpiece XMICP and GND EarP and GND 4 5 1000 600 1 2 NA EarN and GND XMICN and GND EarP and GND EarN and GND External Mic to Internal handsfree XMICP and GND B2102 pads 5 1000 560 0 25m A calc XMICN and GND B2102 pads Internal Mic to External Earpiece B2100 OUT GND HSEAR R P HSEAR R N and GND 22 7 100 1360 1 2 NA HSEAR P HSEAR N and GND HSEAR R P HSEAR R N and GND HSEAR P HSEAR N and...

Page 133: ...ential output waveform of the Ext_in_IHF_out out loop measurement when speaker is connected Figure 37 Single ended output waveform of the HP_in_Ext_out loop when microphone is connected RM 70 BB Troubleshooting and Manual Tuning Guide Nokia Customer Care Issue 1 COMPANY CONFIDENTIAL Page 6 25 Copyright 2005 Nokia All rights reserved ...

Page 134: ...nternal earpiece troubleshooting Troubleshooting flow RM 70 Nokia Customer Care BB Troubleshooting and Manual Tuning Guide Page 6 26 COMPANY CONFIDENTIAL Issue 1 Copyright 2005 Nokia All rights reserved ...

Page 135: ...ternal microphone troubleshooting Troubleshooting flow RM 70 BB Troubleshooting and Manual Tuning Guide Nokia Customer Care Issue 1 COMPANY CONFIDENTIAL Page 6 27 Copyright 2005 Nokia All rights reserved ...

Page 136: ...IHF troubleshooting Troubleshooting flow RM 70 Nokia Customer Care BB Troubleshooting and Manual Tuning Guide Page 6 28 COMPANY CONFIDENTIAL Issue 1 Copyright 2005 Nokia All rights reserved ...

Page 137: ...ternal microphone troubleshooting Troubleshooting flow RM 70 BB Troubleshooting and Manual Tuning Guide Nokia Customer Care Issue 1 COMPANY CONFIDENTIAL Page 6 29 Copyright 2005 Nokia All rights reserved ...

Page 138: ...xternal earpiece troubleshooting Troubleshooting flow RM 70 Nokia Customer Care BB Troubleshooting and Manual Tuning Guide Page 6 30 COMPANY CONFIDENTIAL Issue 1 Copyright 2005 Nokia All rights reserved ...

Page 139: ...he sound reproduced from the IHF speakers radiates from left and right sound holes located on both sides of the device Microphone is located at the bottom next to the system connector For a correct functionality of the phone all sound holes must be always open When the phone is used care must be taken not to close any of those holes with a hand or fingers The phone should be dry and clean and no o...

Page 140: ...Earpiece troubleshooting Troubleshooting flow RM 70 Nokia Customer Care BB Troubleshooting and Manual Tuning Guide Page 6 32 COMPANY CONFIDENTIAL Issue 1 Copyright 2005 Nokia All rights reserved ...

Page 141: ...IHF troubleshooting Troubleshooting flow RM 70 BB Troubleshooting and Manual Tuning Guide Nokia Customer Care Issue 1 COMPANY CONFIDENTIAL Page 6 33 Copyright 2005 Nokia All rights reserved ...

Page 142: ...Microphone troubleshooting Troubleshooting flow RM 70 Nokia Customer Care BB Troubleshooting and Manual Tuning Guide Page 6 34 COMPANY CONFIDENTIAL Issue 1 Copyright 2005 Nokia All rights reserved ...

Page 143: ...uetooth settings for Phoenix Steps 1 Start Phoenix service software 2 From the File menu choose Open Product and then choose the correct type designator from the Product list 3 Place the phone to a flash adapter in the local mode 4 Choose Testing Bluetooth LOCALS 5 Locate JBT 9 s serial number 12 digits found in the type label on the back of JBT 9 In addition to JBT 9 also JBT 3 and JBT 6 Bluetoot...

Page 144: ...er 4 From the Mode drop down menu set mode to Local 5 Choose Testing Self Tests 6 In the Self Tests window check the following Bluetooth related tests ST_LPRF_IF_TEST ST_LPRF_AUDIO_LINES_TEST ST_BT_WAKEUP_TEST RM 70 Nokia Customer Care BB Troubleshooting and Manual Tuning Guide Page 6 36 COMPANY CONFIDENTIAL Issue 1 Copyright 2005 Nokia All rights reserved ...

Page 145: ...t Basic encoding rules BER is a self identifying and self delimiting encoding scheme which means that each data value can be identified extracted and decoded individually RM 70 BB Troubleshooting and Manual Tuning Guide Nokia Customer Care Issue 1 COMPANY CONFIDENTIAL Page 6 37 Copyright 2005 Nokia All rights reserved ...

Page 146: ...Part 1 Bluetooth self test passed but BER test failed RM 70 Nokia Customer Care BB Troubleshooting and Manual Tuning Guide Page 6 38 COMPANY CONFIDENTIAL Issue 1 Copyright 2005 Nokia All rights reserved ...

Page 147: ...Part 2 Bluetooth self test failed RM 70 BB Troubleshooting and Manual Tuning Guide Nokia Customer Care Issue 1 COMPANY CONFIDENTIAL Page 6 39 Copyright 2005 Nokia All rights reserved ...

Page 148: ...te is corrupted for some reason All tunings RF Baseband UI must be done after performing the certificate restoring procedure The procedure for certificate restoring is the following Flash the phone with the latest available software using FPS 8 or FPS 10 RM 70 Nokia Customer Care BB Troubleshooting and Manual Tuning Guide Page 6 40 COMPANY CONFIDENTIAL Issue 1 Copyright 2005 Nokia All rights reser...

Page 149: ...ckage 03 18 004 or newer for FPS 8 or FPS 10 flash prommers CU 4 control unit USB cable from PC USB Port to CU 4 control unit Phone model specific adapter for CU 4 control unit PCS 1 cable to power CU 4 from external power supply XCS 4 modular cable between flash prommer and CU 4 Note CU 4 must be supplied with 12 V from an external power supply in all steps of certificate restoring Steps 1 Progra...

Page 150: ...e correct flash files to be used Please choose the correct product code can be seen in the phone type label from the dropdown list Flash Type must be set to Phone as Manufactured v To continue click Start Progress bars and messages on the screen show actions during phone programming please wait RM 70 Nokia Customer Care BB Troubleshooting and Manual Tuning Guide Page 6 42 COMPANY CONFIDENTIAL Issu...

Page 151: ...duct 2 Create a Request file For this procedure you must supply 12 V to CU 4 from an external power supply i To connect the phone with Phoenix choose File Scan Product ii Choose Tools Certificate Restore iii To choose a location for the request file click Browse RM 70 BB Troubleshooting and Manual Tuning Guide Nokia Customer Care Issue 1 COMPANY CONFIDENTIAL Page 6 43 Copyright 2005 Nokia All righ...

Page 152: ...ated send it to Nokia as an e mail attachment 3 Restore certificate For this procedure you must supply 12 V to CU 4 from an external power supply i Save the reply file sent by Nokia to your computer ii Start Phoenix service software iii Choose File Scan Product RM 70 Nokia Customer Care BB Troubleshooting and Manual Tuning Guide Page 6 44 COMPANY CONFIDENTIAL Issue 1 Copyright 2005 Nokia All right...

Page 153: ... the file and the path where it is located are shown vii To write the file to phone click Start Next action After a successful rewrite you must retune the phone completely by using Phoenix tuning functions Important Perform all tunings RF BB and UI RM 70 BB Troubleshooting and Manual Tuning Guide Nokia Customer Care Issue 1 COMPANY CONFIDENTIAL Page 6 45 Copyright 2005 Nokia All rights reserved ...

Page 154: ...d before other item s However if all calibrations are selected at the same time there is no need to perform the ADC calibration first 8 Click Calibrate The calibration of the selected item s is carried out automatically The candidates for the new calibration values are shown in the Calculated values column If the new calibration values seem to be acceptable please refer to the following Calibratio...

Page 156: ...RM 70 Nokia Customer Care RF Troubleshooting and Manual Tuning Guide This page left intentionally blank Page 7 2 COMPANY CONFIDENTIAL Issue 1 Copyright 2005 Nokia All rights reserved ...

Page 157: ...hannel filter calibration 7 17 PA power amplifier detection 7 18 GSM receiver tunings 7 18 Rx calibration GSM 7 18 Rx band filter response compensation GSM 7 21 GSM transmitter tunings 7 25 Tx IQ tuning GSM 7 25 Tx power level tuning GSM 7 26 List of Tables Table 12 Rf channel filter calibration tuning limits 7 17 Table 13 RF tuning limits in Rx calibration 7 20 List of Figures Figure 40 RF Contro...

Page 158: ...RM 70 Nokia Customer Care RF Troubleshooting and Manual Tuning Guide This page left intentionally blank Page 7 4 COMPANY CONFIDENTIAL Issue 1 Copyright 2005 Nokia All rights reserved ...

Page 159: ...mponents there are lot of discrete components resistors inductors and capacitors which troubleshooting is done mainly by checking if the soldering of the component is done properly Capacitor can be checked for shorts and resistors for value by means of an ohmmeter but be aware in circuit measurements should be evaluated carefully Keep in mind that all measured voltages or RF levels depicted in the...

Page 160: ...FBUS iii From the File menu choose product File Choose Product xx x type designator of the phone eg RM 70 or press Ctrl R to scan product iv From the toolbar set operating mode to Local 5 EGSM900 1800 1900 troubleshooting i From the Testing menu activate the RF Controls window Testing GSM RF Controls ii In the RF Controls window Select band Default GSM900 Set Active unit to Rx Default Set Operatio...

Page 161: ...ver RX troubleshooting Context Troubleshoot one band at a time Start with the GSM900 and end with GSM1900 Receiver troubleshooting Apply a signal according to the table in General instructions for RX troubleshooting page 7 6 RM 70 RF Troubleshooting and Manual Tuning Guide Nokia Customer Care Issue 1 COMPANY CONFIDENTIAL Page 7 7 Copyright 2005 Nokia All rights reserved ...

Page 163: ...he appropriate channel Make sure that the tester is set to continuous mode not to burst mode 4 In the RSSI Reading window select the appropriate band and channel Figure 41 RSSI Reading window 5 To start the measurement activate GSM Rx chain click Start Results RSSI reading values of the selected band and channel are displayed The RSSI level must be the same value which is set for the signal genera...

Page 164: ...r of the module test jig MJ 62 and measurement equipment or alternatively use a 50 Ω at least 2 W dummy load in the module test jig RF connector otherwise GSM may be damaged Note There are two antenna connectors in the module jig one for GSM one for Bluetooth Make sure that all connections are made to the correct RF connector Normally a spectrum analyser is used as measurement equipment Note The m...

Page 165: ...ult Set Tx PA mode to High Default Set power level see table below Band Channel RX and TX TX power level GSM900 37 5 GSM1800 700 0 GSM1900 661 0 Figure 42 RF Controls window General instructions for TX troubleshooting Context Tx troubleshooting requires Tx operation RM 70 RF Troubleshooting and Manual Tuning Guide Nokia Customer Care Issue 1 COMPANY CONFIDENTIAL Page 7 11 Copyright 2005 Nokia All ...

Page 166: ...3 Connect an RF cable between the RF connector of the module test jig MJ 62 and measurement equipment or alternatively use a 50 Ω at least 2 W dummy load in the module test jig RF connector otherwise GSM may be damaged Note There are two antenna connectors in the module jig one for GSM one for Bluetooth Make sure that all connections are made to the correct RF connector Normally a spectrum analyse...

Page 167: ...type to All1 Default Set Rx Tx channel see table below Set Edge to Off Default Set Tx PA mode to High Default Set power level see table below Band Channel RX and TX TX power level GSM900 37 5 GSM1800 700 0 GSM1900 661 0 RM 70 RF Troubleshooting and Manual Tuning Guide Nokia Customer Care Issue 1 COMPANY CONFIDENTIAL Page 7 13 Copyright 2005 Nokia All rights reserved ...

Page 168: ...C short circuit can be measured GND2 has no DC connection to the other contacts The antenna is functioning normally when the contacts function Feed GND1 0 Ω Also check visually to make sure that the antenna is intact RM 70 Nokia Customer Care RF Troubleshooting and Manual Tuning Guide Page 7 14 COMPANY CONFIDENTIAL Issue 1 Copyright 2005 Nokia All rights reserved ...

Page 169: ...ynthesizer troubleshooting Synthesizer troubleshooting RM 70 RF Troubleshooting and Manual Tuning Guide Nokia Customer Care Issue 1 COMPANY CONFIDENTIAL Page 7 15 Copyright 2005 Nokia All rights reserved ...

Page 170: ...user has to be very careful and understand the measurement setup For RF attenuations of the module jig please refer to the Service tools section Auto tuning for BB5 0 This phone can be tuned automatically Autotune is designed to align the phone s RF part easier and faster It performs calibrations tunings and measurements of RX and TX The results are displayed and logged in a result file if initiat...

Page 171: ...ion tunes the internal low pass filters of the RF ASIC that limit the bandwidth of BB IQ signals Table 12 Rf channel filter calibration tuning limits Min Typ Max Tx filter 0 10 31 RX mixer 0 13 31 Rx filter 0 16 31 Steps 1 From the Operating mode drop down menu set mode to Local 2 Choose Tuning Rf Channel Filter Calibration 3 Click Tune 4 To save the values to the PMM Phone Permanent Memory area c...

Page 172: ... actual chips on the board 5 To end the procedure click Close GSM receiver tunings Rx calibration GSM Context Rx Calibration is used to find out the real gain values of the GSM Rx AGC system and tuning response of the AFC system AFC D A init value and AFC slope Steps 1 Connect the GSM connector of the module jig to a signal generator 2 Start Phoenix service software 3 From the Operating mode drop ...

Page 173: ... band EGSM900 step 1 3 pop up window Important The calibration uses a non modulated CW signal Increase the signal generator level by cable attenuation and module jig probe attenuation RM 70 RF Troubleshooting and Manual Tuning Guide Nokia Customer Care Issue 1 COMPANY CONFIDENTIAL Page 7 19 Copyright 2005 Nokia All rights reserved ...

Page 174: ...ng limits in Rx calibration Min Typ Max Unit GSM900 AFC Value 200 105 62 200 AFC slope 0 122 200 RSSI0 106 107 110 114 dB GSM1800 RSSI0 104 104 109 114 dB GSM1900 RSSI0 104 104 109 114 dB RM 70 Nokia Customer Care RF Troubleshooting and Manual Tuning Guide Page 7 20 COMPANY CONFIDENTIAL Issue 1 Copyright 2005 Nokia All rights reserved ...

Page 175: ...he RF ASIC front end The amplitude ripple caused by these filters causes ripple to the RSSI measurement and therefore calibration is needed The calibration has to be repeated for each GSM band Steps 1 Connect the GSM connector of the module jig to a signal generator 2 Start Phoenix service software 3 From the Operating mode drop down menu set mode to Local RM 70 RF Troubleshooting and Manual Tunin...

Page 176: ...t 8 Connect the signal generator to the phone and set frequency and amplitude as instructed in the Rx Band Filter Response Compensation for EGSM900 pop up window step 1 3 RM 70 Nokia Customer Care RF Troubleshooting and Manual Tuning Guide Page 7 22 COMPANY CONFIDENTIAL Issue 1 Copyright 2005 Nokia All rights reserved ...

Page 177: ...it GSM900 Ch 965 923 26771 MHz 6 1 2 dB Ch 975 925 26771 MHz 3 0 2 dB Ch 987 927 66771 MHz 3 0 2 dB Ch 1009 932 06771 MHz 2 0 2 dB Ch 37 942 46771 MHz 2 0 2 dB Ch 90 953 06771 MHz 2 0 2 dB Ch 114 957 86771 MHz 3 0 2 dB Ch 124 959 86771 MHz 3 0 2 dB RM 70 RF Troubleshooting and Manual Tuning Guide Nokia Customer Care Issue 1 COMPANY CONFIDENTIAL Page 7 23 Copyright 2005 Nokia All rights reserved ...

Page 178: ...z 6 1 3 dB GSM1900 Ch 496 1927 06771 MHz 6 1 2 dB Ch 512 1930 26771 MHz 3 0 2 dB Ch 537 1935 26771 MHz 3 0 2 dB Ch 586 1945 06771 MHz 3 0 2 dB Ch 661 1960 06771 MHz 3 0 2 dB Ch 736 1975 06771 MHz 3 0 2 dB Ch 794 1986 66771 MHz 3 0 2 dB Ch 810 1989 86771 MHz 3 0 2 dB Ch 835 1994 86771 MHz 6 1 2 dB 12 If the values are within the limits click Next to continue to the next band RM 70 Nokia Customer Ca...

Page 179: ...branches Tx IQ tuning must be performed for all GSM bands Steps 1 Start Phoenix service software 2 From the Operating mode drop down menu set mode to Local 3 Choose Tuning GSM Tx IQ Tuning 4 Select Mode Automatic 5 Select Band GSM900 and click Start 6 Click Next to start GSM1800 band TX IQ tuning 7 Click Next to start GSM1900 band TX IQ tuning 8 ClickFinish and then Close RM 70 RF Troubleshooting ...

Page 180: ...power level tuning is used to find out mapping factors called power coefficients These adjust the GSM transmitter output power to fulfill the specifications For EDGE transmission the bias settings of the GSM PA are adjusted in order to improve linearity This affects the PA gain and hence the power levels have to be aligned separately for EDGE transmission Tx power level tuning has to be performed ...

Page 181: ...ency 897 4MHz GSM900 1747 8MHz GSM1800 1880MHz GSM1900 Span 0 Hz Sweep time 2ms Trigger Video triggering 10dBm Resolution BW 3MHz Video BW 3MHz RM 70 RF Troubleshooting and Manual Tuning Guide Nokia Customer Care Issue 1 COMPANY CONFIDENTIAL Page 7 27 Copyright 2005 Nokia All rights reserved ...

Page 182: ...by pressing or keys 8 If all bold power levels are adjusted click Next to continue with GSM900 EDGE 9 Adjust power for all bold power levels to correspond the Target dBm column by pressing or keys Next action Continue tuning the bold power levels of the GSM1800 and GSM1900 bands You will see this message if finished successfully RM 70 Nokia Customer Care RF Troubleshooting and Manual Tuning Guide ...

Page 185: ...cal specifications 8 21 General specifications 8 21 Battery endurance 8 21 Environmental conditions 8 21 Electrical characteristics 8 22 Main RF characteristics 8 22 List of Tables Table 14 PopPort connector pins and signals 8 12 Table 15 Key signal matrix 8 16 Table 16 Normal and extreme voltages 8 22 Table 17 Channel numbers and frequencies 8 22 Table 18 Main RF characteristics 8 23 Table 19 Tra...

Page 186: ...interface connections 8 14 Figure 58 User interface block diagram 8 15 Figure 59 Keyboard layout 8 16 Figure 60 Audio block diagram 8 17 Figure 61 Internal microphone circuitry 8 18 Figure 62 Internal speaker circuitry 8 19 Figure 63 Vibra circuitry 8 20 Figure 64 USB interface to engine 8 20 Figure 65 Bluetooth interface block diagram 8 21 RM 70 Nokia Customer Care System module Page 8 4 COMPANY ...

Page 187: ... radio HWA camera etc Wing board includes LCD display and earpiece Characteristic components Function Name Item RF ASIC Ahne N7505 Energy management Retu Tahvo D2200 N2300 Main processor RAPGSM D2800 Memory Combo 128 Mbit SDRAM 256 Mbit NOR flash D3000 Power amplifier RF9282 N7520 Antenna System connector PopPort X2001 Battery BL 4B 3 7 V 700 mAh Li ion Swivel detection 2 Hall ICs and 2 permanent ...

Page 190: ...ent Retu and Tahvo Baseband SDRAM and NOR flash memories RF engine The RF module performs the high frequency operations of the engine for GSM In both transmitter and receiver the modulator and demodulator operate at the channel frequency The core components of the RF module are RM 70 Nokia Customer Care System module Page 8 8 COMPANY CONFIDENTIAL Issue 1 Copyright 2005 Nokia All rights reserved ...

Page 191: ... of its interfaces processors and controllers are General purpose UARTs Processor modules I2C between ICs interface GSM coder Interfaces to user interface SIM and MMC Accessory interface Handling of RF BB interface I O voltage 1 8 V Core voltage 1 8 V Energy management Two ASICs manages the energy in the phone Retu and Tahvo Together they cover the analogue audio and energy management function nee...

Page 192: ...ice uses the BL 4B battery a 700 mAh minimum Li ion battery It has a three contacts interface and it is based on a blade type connector Figure 50 BL 4B battery and battery connector Battery connector The battery connector is a blade connector It has three blades BSI Battery size indicator GND Ground VBAT Battery voltage The BSI line is used to recognize the battery capacity by a battery internal p...

Page 193: ... baseband module against EMC reverse polarity and transient frequency deviation Test pattern The production test pattern is placed on the main board accessible when the battery is removed from the phone The test points can be used for service and test purposes Figure 53 Production test pattern Pin Name 1 VBUS 2 TXD FBUS TX 3 RXD FBUS RX 4 RXD2 5 VPP 6 CLK MBUS 7 GND 8 TX1 9 CLK 10 TX0 11 TX2 RM 70...

Page 194: ...ing Figure 54 PopPort connector pins Table 14 PopPort connector pins and signals Pin Signal Pin Signal 1 Charge 8 USB Data GND 2 Charge GND 9 XMIC N 3 ACI 10 XMIC P 4 Vout 11 XEAR N 5 USB VBus 12 XEAR P 6 USB D FBus_RX 13 XEAR RN 7 USB D FBus_TX 14 XEAR RP FM radio This phone uses a single chip electronically tuned FM stereo radio with low voltage application RM 70 Nokia Customer Care System modul...

Page 195: ...s such as automatic exposure and white balance controls It also controls the triggering of the LED flash why the accelerator and the LED flash driver are connected directly together SIM The SIM interface is the electrical interface between the SIM card and the mobile phone located in two ASICs RAPGSM and Retu The interface in Retu contains power up down port gating card detect data receiving ATR c...

Page 196: ...enerated in Retu This means that Retu generates the reset switch RST signal to the SIM In addition the SIMCardDet signal is connected to Retu The card detection is taken from the SIMCarDet signal A comparator inside Retu does the monitoring of the SIMCarDet signal The comparator outputs do not alter state as long as the battery is connected The SIM interface is powered up when the SIMCardDet signa...

Page 197: ...is connected to VAUX The display includes four white LEDs for display backlights inside of the display module Display backlight current is monitored using LED driver feedback input Keyboard and keyboard backlight This phone has a specific keyboard PWB Most keys are placed here Camera Power and Volume up down are placed on the main board Core PWB RM 70 System module Nokia Customer Care Issue 1 COMP...

Page 198: ... enabled by Tahvo s PWM300 output PWMTAHVO PWM300 is SW controlled pulse width modulated PWM output Keyboards backlight LEDs are current controlled and switchable via TAHVO GENOUT3 Swivel switch The detection of the position of the swivel is made through two Hall sensors connected to GENIO44 and two magnets The magnets are positioned in the upper block in the swivel construction The output of the ...

Page 199: ... connector Integrated hands free stereo speakers are driven by a D class audio amplifier There are four audio transducers Dynamic earpiece Two dynamic speakers Microphone module In addition to the audio transducers Retu also provides an output for the dynamic vibra component Figure 60 Audio block diagram RM 70 System module Nokia Customer Care Issue 1 COMPANY CONFIDENTIAL Page 8 17 Copyright 2005 ...

Page 200: ...MicB2 bias voltage output The circuitry provides a symmetrical connection for the microphone from the Pop PortTMconnections XMICN and XMICP to Retu ASIC inputs Mic2P and Mic2N Internal earpiece Internal earpiece is used for the HandPortable HP call mode A dynamic earpiece capsule is connected to Retu s differential output EarP and EarN Internal speakers Internal speakers are used for Internal Hand...

Page 201: ...s if the output works in a single ended operation In the Pop Port side HSEAR P and HSEAR N form the left channel output and HSEAR R P and HSEAR R N the right channel output Respectively HSEAR N and HSEAR R N are the ground pins if the output works in a single ended operation Analogue switches are in the Xear lines to attenuate the headset signal level in IHF mode when headset is inserted The atten...

Page 202: ...n is also compatible with USB 2 0 with a full speed of 12 Mbps Bluetooth Bluetooth provides a fully digital link for communication between a master unit and one or more slave units This bluetooth solution is a single chip solution The baseband interface to the bluetooth has a separate PCMbus for audio giving in total 12 connections 4 pins used for UART data 4 pins for PCM audio and 4 pins for cont...

Page 203: ...will occur depending on SIM card network settings and usage Talk time is increased by up to 30 if half rate is active and reduced by 5 if enhanced full rate is active Environmental conditions Temperature Temperature range Min oC Max oC Operational all specs met 5 55 Functional reduced performance 30 70 Storage 30 85 The HW module complies with the SPR4 Operating Conditions Humidity Relative humidi...

Page 204: ...n voltages SW shutdown 3 1 In call SW shutdown 3 2 In idle Min operating voltage Vcoff 3 1 0 1 Off to on Vcoff 2 8 0 1 On to off a ADC settings in the SW might shutdown the phone above this value b During fast charging of an empty battery this voltage might exceed this value Voltages between 4 20 and 4 60 might appear for a short while Main RF characteristics Table 17 Channel numbers and frequenci...

Page 205: ...EGSM900 GSMK 5 33 dBm EGSM900 8 PSK 5 27 dBm GSM1800 GSMK 0 30 dBm GSM1800 8 PSK 0 26 dBm GSM1900 GSMK 0 30 dBm GSM1900 8 PSK 0 26 dBm Number of power levels GMSK EGSM900 15 GSM1800 16 GSM1900 16 Number of power levels 8 PSK EGSM900 12 GSM1800 14 GSM1900 14 Table 19 Transmitter characteristics Item Values Type Direct conversion nonlinear FDMA TDMA LO frequency range EGSM900 3520 3660 MHz 4 x TX fr...

Page 206: ... 3610 3760 MHz 2 x RX freq GSM1900 3860 3980 MHz 2 x RX freq Typical 3 dB bandwidth 91 kHz Sensitivity min 102 dBm normal condition Total typical receiver voltage gain from antenna to RX ADC 86 dB Receiver output level RF level 95 dBm 230 mVpp single ended I Q signals to RX ADCs RM 70 Nokia Customer Care System module Page 8 24 COMPANY CONFIDENTIAL Issue 1 Copyright 2005 Nokia All rights reserved ...

Page 223: ...Bus MCU controlled serial bus connected to UPP_WD2 UEME and Zocus CCP Compact Camera Port CDSP Cellular DSP expected to run at low levels CLDC Connected limited device configuration CMOS Complimentary metal oxide semiconductor circuit low power consumption COF Chip on Foil COG Chip on Glass CPU Central Processing Unit CSR cambridge silicon radio CSTN Color Super Twisted Nematic CTSI Clock Timing S...

Page 224: ...e GSM Group Special Mobile Global System for Mobile communication HF Hands free HFCM Handsfree Common HS Handset HSCSD High speed circuit switched data data transmission connection faster than GSM HW Hardware I O Input Output IBAT Battery current IC Integrated circuit ICHAR Charger current IF Interface IHF Integrated hands free IMEI International Mobile Equipment Identity IR Infrared IrDA Infrared...

Page 225: ...sonal digital assistant PDRAM Program Data RAM on chip in Tiku Phoenix Software tool of DCT4 x PIM Personal Information Management PLL Phase locked loop PM Phone Permanent memory PUP General Purpose IO PIO USARTS and Pulse Width Modulators PURX Power up reset PWB Printed Wiring Board PWM Pulse width modulation RC filter Resistance Capacitance filter RF Radio Frequency RF PopPort TM Reduced functio...

Page 226: ... transmitter UEME Universal Energy Management chip Enhanced version UEMEK See UEME UI User Interface UPP Universal Phone Processor UPP_WD2 Communicator version of DCT4 system ASIC USB Universal Serial Bus VBAT Battery voltage VCHAR Charger voltage VCO Voltage controlled oscillator VCTCXO Voltage Controlled Temperature Compensated Crystal Oscillator VCXO Voltage Controlled Crystal Oscillator Vp p P...

Search results

Summary of Contents for 7370

Reviews:

Brands by name

Popular brands

Nokia 7370, Service Manual

Search results

Summary of Contents for 7370

Reviews:

Brands by name

Popular brands