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Nokia 6500 SLIDE RM-240 Service, Service Manual

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Nokia 6500 SLIDE RM-240 Service Service Manual Download Page 89

Vibra troubleshooting

Troubleshooting flow

 Baseband manual tuning guide

Certificate restoring for BB5 products

Context

This procedure is performed when the device certificate is corrupted for some reason.
All tunings (RF & Baseband, UI) must be done after performing the certificate restoring procedure.
The procedure for certificate restoring is the following:
• Flash the phone with the latest available software using FPS-8 or FPS-10.

Note: 

USB flashing does not work for a dead BB5 phone.

• Create a request file.
• Send the file to Nokia by e-mail. Use the following addresses depending on your location:

• APAC: [email protected]
• CHINA: [email protected]
• E&A: [email protected]
• AMERICAS: [email protected]

• When you receive a reply from Nokia, carry out certificate restoring.
• Tune the phone completely.

RM-240

BB Troubleshooting and Manual Tuning Guide

Issue 1

COMPANY CONFIDENTIAL

Page 3 –45

Copyright © 2007 Nokia. All rights reserved.

Summary of Contents for 6500 SLIDE RM-240 Service

Page 1: ...Service Manual RM 240 Nokia 6500 slide Mobile Terminal Part No Issue 1 Nokia Customer Care COMPANY CONFIDENTIAL Copyright 2007 Nokia All rights reserved ...

Page 2: ... Record Sheet Amendment No Date Inserted By Comments Original issue 09 2007 J Bryman Finished by G Rudh RM 240 Amendment Record Sheet Page ii COMPANY CONFIDENTIAL Issue 1 Copyright 2007 Nokia All rights reserved ...

Page 3: ... Under no circumstances shall Nokia be responsible for any loss of data or income or any special incidental consequential or indirect damages howsoever caused The contents of this document are provided as is Except as required by applicable law no warranties of any kind either express or implied including but not limited to the implied warranties of merchantability and fitness for a particular pur...

Page 4: ...ST CONNECTIONS MAKE SURE YOU HAVE SWITCHED OFF ALL EQUIPMENT Cautions Servicing and alignment must be undertaken by qualified personnel only Ensure all work is carried out at an anti static workstation and that an anti static wrist strap is worn Ensure solder wire or foreign matter does not enter the telephone as damage may result Use only approved components as specified in the parts list Ensure ...

Page 5: ...ly approved accessories and batteries Do not connect incompatible products CONNECTING TO OTHER DEVICES When connecting to any other device read its user s guide for detailed safety instructions Do not connect incompatible products RM 240 For your safety Issue 1 COMPANY CONFIDENTIAL Page v Copyright 2007 Nokia All rights reserved ...

Page 6: ... batteries and warp or melt certain plastics Do not store the phone in cold areas When it warms up to its normal temperature moisture can form inside which may damage electronic circuit boards Do not drop knock or shake the phone Rough handling can break internal circuit boards Do not use harsh chemicals cleaning solvents or strong detergents to clean the phone Do not paint the phone Paint can clo...

Page 7: ...n be damaged by static electricity discharge All ESD sensitive parts must be packed in metallized protective bags during shipping and handling outside any ESD Protected Area EPA Every repair action involving opening the product or handling the product components must be done under ESD protection ESD protected spare part packages MUST NOT be opened closed out of an ESD Protected Area For more infor...

Page 8: ...cessory available for the product Do not attempt to discharge the battery by any other means Use the battery only for its intended purpose Never use any charger or battery which is damaged Do not short circuit the battery Accidental short circuiting can occur when a metallic object coin clip or pen causes direct connection of the and terminals of the battery metal strips on the battery for example...

Page 9: ...der NOKIA MOBILE PHONES Business Group should be notified in writing e mail Please state Title of the Document Issue Number Date of publication Latest Amendment Number if applicable Page s and or Figure s in error Please send to NOKIA CORPORATION Nokia Mobile Phones Business Group Nokia Customer Care PO Box 86 FIN 24101 SALO Finland E mail Service Manuals nokia com RM 240 Company Policy Issue 1 CO...

Page 10: ...RM 240 Company Policy This page left intentionally blank Page x COMPANY CONFIDENTIAL Issue 1 Copyright 2007 Nokia All rights reserved ...

Page 11: ...tion 2 Service Devices and Service Concepts 3 BB Troubleshooting and Manual Tuning Guide 4 RF troubleshooting 5 System Module Glossary RM 240 Nokia 6500 slide Service Manual Structure Issue 1 COMPANY CONFIDENTIAL Page xi Copyright 2007 Nokia All rights reserved ...

Page 12: ...RM 240 Nokia 6500 slide Service Manual Structure This page left intentionally blank Page xii COMPANY CONFIDENTIAL Issue 1 Copyright 2007 Nokia All rights reserved ...

Page 13: ...1 General information Nokia Customer Care Issue 1 COMPANY CONFIDENTIAL Page 1 1 Copyright 2007 Nokia All rights reserved ...

Page 14: ...RM 240 General information This page left intentionally blank Page 1 2 COMPANY CONFIDENTIAL Issue 1 Copyright 2007 Nokia All rights reserved ...

Page 15: ... General specifications 1 7 Battery endurance 1 7 List of Tables Table 1 Battery and chargers 1 6 Table 2 Car accessories 1 7 Table 3 Headsets 1 7 Table 4 Data cables 1 7 List of Figures Figure 1 RM 240 Nokia 6500 slide product picture 1 5 RM 240 General information Issue 1 COMPANY CONFIDENTIAL Page 1 3 Copyright 2007 Nokia All rights reserved ...

Page 16: ...RM 240 General information This page left intentionally blank Page 1 4 COMPANY CONFIDENTIAL Issue 1 Copyright 2007 Nokia All rights reserved ...

Page 17: ...l and end keys Hardware features 3 2 megapixel auto focus camera with 8x digital zoom and double LED flash Secondary camera for video calls 2 5mm AV connector for TV out and headset Micro USB port for data transfer USB 2 0 Bluetooth version 2 0 RDS Stereo radio and music player Internal vibrator and antenna Plug in SIM 1 8 V and 3 0 V MicroSD card slot up to 4GM Side volume keys with zoom function...

Page 18: ...ce 3 0 AMR and SMIL OMA Client Provisioning v1 1 Java 64 polyphonic ringing tones WAP 2 0 XHTML browser over HTTP TCP IP stack SyncML local and remote Nokia PC Suite Accessories Sales package contents Nokia 6500 phone Nokia Battery BP 5M Nokia Charger AC 4 256MB micro SD memory card MU 27 area dependent Nokia wired headset HS 47 TV out cable CA 92U CD rom User Guide Table 1 Battery and chargers Ty...

Page 19: ...cations General specifications Unit Dimension mm Weight g Volume cc Transceiver with BP 6P 850 mAh Li Ion battery pack 112 x 45 x 11 101 55 Battery endurance Battery NMP Talk time NMP Standby time BP 5M 900 mAh Li ion Up to 6Hours 13 5 Days Note Variation in operation times will occur depending on SIM card network settings and usage RM 240 General information Issue 1 COMPANY CONFIDENTIAL Page 1 7 ...

Page 20: ...RM 240 General information This page left intentionally blank Page 1 8 COMPANY CONFIDENTIAL Issue 1 Copyright 2007 Nokia All rights reserved ...

Page 21: ...2 Service Devices and Service Concepts Nokia Customer Care Issue 1 COMPANY CONFIDENTIAL Page 2 1 Copyright 2007 Nokia All rights reserved ...

Page 22: ...RM 240 Service Devices and Service Concepts This page left intentionally blank Page 2 2 COMPANY CONFIDENTIAL Issue 1 Copyright 2007 Nokia All rights reserved ...

Page 23: ... 2 11 SS 46 2 11 SS 62 2 12 SS 93 2 12 ST 26 2 12 ST 29 2 12 ST 37 2 12 ST 40 2 13 ST 55 2 13 ST 61 2 13 SX 4 2 13 Cables 2 13 CA 28DS 2 14 CA 31D 2 14 CA 35S 2 14 CA 89DS 2 15 CA 92U 2 15 DAU 9S 2 15 PCS 1 2 15 XCS 4 2 16 XRS 6 2 16 Service concepts 2 17 POS Point of Sale flash concept 2 17 Flash concept with FPS 10 2 18 CU 4 flash concept with FPS 10 2 19 Module jig service concept 2 20 RM 240 S...

Page 24: ...t with FPS 10 2 18 Figure 4 CU 4 flash concept with FPS 10 2 19 Figure 5 Module jig service concept 2 20 Figure 6 Module jig MJ 136 set up PWB for RM 240 us used 2 21 Figure 7 RF testing concept with RF coupler 2 22 Figure 8 Service concept for RF testing and RF BB tuning 2 23 RM 240 Service Devices and Service Concepts Page 2 4 COMPANY CONFIDENTIAL Issue 1 Copyright 2007 Nokia All rights reserved...

Page 25: ...includes an RF interface for GSM WCDMA and Bluetooth In addition it has the following features Provides mechanical interface with the engine module Provides galvanic connection to all needed test pads in module Multiplexing between USB and FBUS media controlled by Vusb MMC interface Duplicated SIM connector Connector for control unit Access for AV and USB connectors Note A short user guide is give...

Page 26: ...9 2 GSM1900 RX Low 9 3 Mid 9 6 High 10 4 WCDMA850 TX Low 12 4 Mid 11 3 High 10 3 WCDMA850 RX Low 8 4 Mid 8 2 High 8 2 WCDMA1920 TX Low 9 3 Mid 9 5 High 10 0 WCDMA1920 RX Low 12 4 Mid 12 1 High 12 4 General devices The table below gives a short overview of service tools that can be used for testing error analysis and repair of product RM 240 refer to various concepts AC 33 Power supply Universal po...

Page 27: ...ector Hub FBUS and USB connections supported When using CU 4 note the special order of connecting cables and other service equipment Instructions 1 Connect a service tool jig flash adapter to CU 4 2 Connect CU 4 to your PC with a USB cable 3 Connect supply voltage 12 V 4 Connect an FBUS cable if necessary 5 Start Phoenix service software Note Phoenix enables CU 4 regulators via USB when it is star...

Page 28: ...lash adapter Smart card FPS 10 flash prommer features Flash functionality for BB5 and DCT 4 terminals Smart Card reader for SX 2 or SX 4 USB traffic forwarding USB to FBUS Flashbus conversion LAN to FBUS Flashbus and USB conversion Vusb output switchable by PC command FPS 10 sales package includes FPS 10 prommer Power Supply with 5 country specific cords USB cable Note FPS 21 is substitute FPS 10 ...

Page 29: ...vice it is not possible to use the service software Printer or any such device can be connected to the PC through the device if needed RJ 157 Rework jig RJ 157 is a jig used for soldering and as a rework jig for the engine module It is used together with the ST 55 stencil RJ 184 Rework jig RJ 184 is used as a rework jig for the engine module This jig is used in conjunction with the ST 61 stencil f...

Page 30: ...er with the ST 40 stencil SB 6 Bluetooth test and interface box sales package The SB 6 test box is a generic service device used to perform Bluetooth bit error rate BER testing and establishing cordless FBUS connection via Bluetooth An ACP 8x charger is needed for BER testing and an AXS 4 cable in case of cordless interface usage testing Sales package includes SB 6 test box Installation and warran...

Page 31: ...stencils SPS 2 Soldering paste spreader SRT 6 Opening tool SRT 6 is used to open phone covers SS 46 Interface adapter SS 46 acts as an interface adapter between the flash adapter and FPS 10 RM 240 Service Devices and Service Concepts Issue 1 COMPANY CONFIDENTIAL Page 2 11 Copyright 2007 Nokia All rights reserved ...

Page 32: ...and FBUS media controlled by VUSB SS 93 Opening tool SS 93 is used for opening JAE connectors ST 26 Rework stencil ST 26 is a rework stencil used with rework jig RJ 71 ST 29 rework stencil This stencil is to be used together with RJ 73 ST 37 BTHFM rework stencil ST 37 stencil is used with the RJ 104 rework jig to service the BTHFM D6000 module RM 240 Service Devices and Service Concepts Page 2 12 ...

Page 33: ...used with RJ 184 SX 4 Smart card SX 4 is a BB5 security device used to protect critical features in tuning and testing SX 4 is also needed together with FPS 10 when DCT 4 phones are flashed Cables The table below gives a short overview of service tools that can be used for testing error analysis and repair of product RM 240 refer to various concepts RM 240 Service Devices and Service Concepts Issu...

Page 34: ...able The CA 31D USB cable is used to connect FPS 10 or FPS 11 to a PC It is included in the FPS 10 and FPS 11 sales packages CA 35S Power cable CA 35S is a power cable for connecting for example the FPS 10 flash prommer to the Point Of Sales POS flash adapter RM 240 Service Devices and Service Concepts Page 2 14 COMPANY CONFIDENTIAL Issue 1 Copyright 2007 Nokia All rights reserved ...

Page 35: ...e PC s serial port and module jigs flash adapters or docking station adapters Note Only ROHS compliant version GM 30083821 allowed Note Docking station adapters valid for DCT4 products PCS 1 Power cable The PCS 1 power cable DC is used with a docking station a module jig or a control unit to supply a controlled voltage RM 240 Service Devices and Service Concepts Issue 1 COMPANY CONFIDENTIAL Page 2...

Page 36: ... The RF cable is used to connect for example a module repair jig to the RF measurement equipment SMA to N Connector approximately 610 mm Attenuation for GSM850 900 0 3 0 1 dB GSM1800 1900 0 5 0 1 dB WLAN 0 6 0 1dB RM 240 Service Devices and Service Concepts Page 2 16 COMPANY CONFIDENTIAL Issue 1 Copyright 2007 Nokia All rights reserved ...

Page 37: ...pe Description Product specific tools BP 5C Battery Other tools FLS 5 POS flash dongle PC with Phoenix service software Cables DKE 2 USB connectivity cable RM 240 Service Devices and Service Concepts Issue 1 COMPANY CONFIDENTIAL Page 2 17 Copyright 2007 Nokia All rights reserved ...

Page 38: ...lash adapter Other devices FPS 10 Flash prommer box PKD 1 PK 1 SW security device SS 46 Interface adapter PC with Phoenix service software Cables XCS 4 Modular cable CA 35S Power cable USB cable RM 240 Service Devices and Service Concepts Page 2 18 COMPANY CONFIDENTIAL Issue 1 Copyright 2007 Nokia All rights reserved ...

Page 39: ...s CU 4 Control unit FPS 10 Flash prommer box PKD 1 PK 1 SW security device SS 62 Flash adapter base SX 4 Smart card PC with Phoenix service software Cables PCS 1 Power cable XCS 4 Modular cable Standard USB cable USB cable RM 240 Service Devices and Service Concepts Issue 1 COMPANY CONFIDENTIAL Page 2 19 Copyright 2007 Nokia All rights reserved ...

Page 40: ...ontrol unit FPS 10 Flash prommer box PKD 1 PK 1 SW security device SX 4 Smart card PC with VPOS and Phoenix service software Measurement equipment Cables PCS 1 DC power cable XCS 4 Modular cable XRF 1 RF cable USB cable RM 240 Service Devices and Service Concepts Page 2 20 COMPANY CONFIDENTIAL Issue 1 Copyright 2007 Nokia All rights reserved ...

Page 41: ...F assembly and lock it 4 Close the supporting frame of the jig over the PWB 5 Pass the bottom flex connector through the lid in the jig and connect it on the backside of the jig 6 Fit the bottom flex to the jig by using 2 screws and place the bottom keymat on top 7 Pass the top flex connector through the jig and connect it on the back side 8 Put the phone upper part in place on the jig RM 240 Serv...

Page 42: ...er devices CU 4 Control unit SX 4 Smart card FPS 10 Flash prommer box PKD 1 PK 1 SW security device SS 62 Flash adapter base Measurement equipment PC with Phoenix service software Cables PCS 1 Power cable XCS 4 Modular cable XRS 6 RF cable RM 240 Service Devices and Service Concepts Page 2 22 COMPANY CONFIDENTIAL Issue 1 Copyright 2007 Nokia All rights reserved ...

Page 43: ...e Description Product specific devices MJ 116 Module jig Other devices CU 4 Control unit PKD 1 PK 1 SW security device SX 4 Smart card Measurement equipment Smart card reader PC with Phoenix service software Cables DAU 9s MBUS cable RM 240 Service Devices and Service Concepts Issue 1 COMPANY CONFIDENTIAL Page 2 23 Copyright 2007 Nokia All rights reserved ...

Page 44: ...pe Description PCS 1 DC power cable XRS 6 RF cable GPIB control cable USB cable RM 240 Service Devices and Service Concepts Page 2 24 COMPANY CONFIDENTIAL Issue 1 Copyright 2007 Nokia All rights reserved ...

Page 45: ...3 BB Troubleshooting and Manual Tuning Guide Nokia Customer Care Issue 1 COMPANY CONFIDENTIAL Page 3 1 Copyright 2007 Nokia All rights reserved ...

Page 46: ...RM 240 BB Troubleshooting and Manual Tuning Guide This page left intentionally blank Page 3 2 COMPANY CONFIDENTIAL Issue 1 Copyright 2007 Nokia All rights reserved ...

Page 47: ...aking and evaluating test pictures with main camera 3 28 Camera hardware troubleshooting 3 29 Camera hardware troubleshooting 3 30 Small front camera troubleshooting 3 31 Evaluating videocall picture quality from small front camera 3 31 Small front camera bad image quality troubleshooting 3 32 Small front camera troubleshooting 3 32 Small front camera hardware troubleshooting 3 34 LED camera flash...

Page 48: ...11 Single ended output waveform of the Ext_in_HP_out measurement when earpiece is connected 3 38 Figure 12 Differential output waveform of the Ext_in_IHF_out loop measurement when speaker is connected 3 38 Figure 13 Single ended output waveform of the HP_in_Ext_out loop 3 39 RM 240 BB Troubleshooting and Manual Tuning Guide Page 3 4 COMPANY CONFIDENTIAL Issue 1 Copyright 2007 Nokia All rights rese...

Page 49: ...Phoenix self tests If a test fails please follow the diagram below If the phone is dead and you cannot perform the self tests go to Dead or jammed device troubleshooting RM 240 BB Troubleshooting and Manual Tuning Guide Issue 1 COMPANY CONFIDENTIAL Page 3 5 Copyright 2007 Nokia All rights reserved ...

Page 50: ...Troubleshooting flow RM 240 BB Troubleshooting and Manual Tuning Guide Page 3 6 COMPANY CONFIDENTIAL Issue 1 Copyright 2007 Nokia All rights reserved ...

Page 51: ...charging troubleshooting Dead or jammed device troubleshooting Troubleshooting flow RM 240 BB Troubleshooting and Manual Tuning Guide Issue 1 COMPANY CONFIDENTIAL Page 3 7 Copyright 2007 Nokia All rights reserved ...

Page 52: ...Troubleshooting flow RM 240 BB Troubleshooting and Manual Tuning Guide Page 3 8 COMPANY CONFIDENTIAL Issue 1 Copyright 2007 Nokia All rights reserved ...

Page 53: ...ence VCORE BETTY ON ON 1 05 1 25 1 35 1 40 RAP digital VOUT BETTY OFF OFF 2 5 Analogue switch Accessory connected VCAM_2V8 LP3987ITLX 2 85 N3300 OFF OFF 2 850 Camera Disabled in sleep VCAM_1V8 LM3677TLX 1 82 L3300 OFF OFF 1 800 Camera Disabled in sleep VCAM_1V3 LP5952TLX 1 3 L3403 OFF OFF 1 3 Camera Disabled in sleep VSD LP3928TLX 18 28 Z4800 OFF OFF 2 850 MMC SD card Disabled in sleep VLEDOUT TPS...

Page 54: ...Charging troubleshooting Troubleshooting flow RM 240 BB Troubleshooting and Manual Tuning Guide Page 3 10 COMPANY CONFIDENTIAL Issue 1 Copyright 2007 Nokia All rights reserved ...

Page 55: ...Interface troubleshooting Flash programming fault troubleshooting Part 1 RM 240 BB Troubleshooting and Manual Tuning Guide Issue 1 COMPANY CONFIDENTIAL Page 3 11 Copyright 2007 Nokia All rights reserved ...

Page 56: ...gure 9 Flashing pic 1 Take single trig measurement for the rise of the BSI signal RM 240 BB Troubleshooting and Manual Tuning Guide Page 3 12 COMPANY CONFIDENTIAL Issue 1 Copyright 2007 Nokia All rights reserved ...

Page 57: ... 10 Flashing pic 2 Take single trig measurement for the rise of the BSI signal RM 240 BB Troubleshooting and Manual Tuning Guide Issue 1 COMPANY CONFIDENTIAL Page 3 13 Copyright 2007 Nokia All rights reserved ...

Page 58: ...Combo memory troubleshooting Troubleshooting flow RM 240 BB Troubleshooting and Manual Tuning Guide Page 3 14 COMPANY CONFIDENTIAL Issue 1 Copyright 2007 Nokia All rights reserved ...

Page 59: ...SD card troubleshooting Troubleshooting flow RM 240 BB Troubleshooting and Manual Tuning Guide Issue 1 COMPANY CONFIDENTIAL Page 3 15 Copyright 2007 Nokia All rights reserved ...

Page 60: ...USB interface troubleshooting Troubleshooting flow RM 240 BB Troubleshooting and Manual Tuning Guide Page 3 16 COMPANY CONFIDENTIAL Issue 1 Copyright 2007 Nokia All rights reserved ...

Page 61: ...SIM card troubleshooting Troubleshooting flow RM 240 BB Troubleshooting and Manual Tuning Guide Issue 1 COMPANY CONFIDENTIAL Page 3 17 Copyright 2007 Nokia All rights reserved ...

Page 62: ...TV out troubleshooting Troubleshooting flow RM 240 BB Troubleshooting and Manual Tuning Guide Page 3 18 COMPANY CONFIDENTIAL Issue 1 Copyright 2007 Nokia All rights reserved ...

Page 63: ...lure is caused by mechanical reasons dirt rust mechanical damage etc Malfunction of several keys at the same time this happens when one or more rows or columns in the key matrix are failing shortcut or open connection If the failure mode is not clear start with the Keyboard test in Phoenix Numeric keypad troubleshooting RM 240 BB Troubleshooting and Manual Tuning Guide Issue 1 COMPANY CONFIDENTIAL...

Page 64: ...Top keypad troubleshooting RM 240 BB Troubleshooting and Manual Tuning Guide Page 3 20 COMPANY CONFIDENTIAL Issue 1 Copyright 2007 Nokia All rights reserved ...

Page 65: ...eshooting cases Display blank There is no image on the display The display looks the same when the phone is on as it does when the phone is off The backlight can be on in some cases Image on the display not correct Image on the display can be corrupted or a part of the image can be missing If a part of the image is missing change the display module If the image is otherwise corrupted follow the ap...

Page 66: ... 1 1 1 1 1 2 Combined defect counts Not allowed Two single dot defects that are within 5 mm of each other should be interpreted as combined dot defect Steps 1 Verify with a working display that the fault is not on the display module itself The display module cannot be repaired 2 Check that the cellular engine is working normally i To check the functionality connect the phone to a docking station i...

Page 67: ...isplay is corrupted or part of the image is missing If a part of the image is missing change the display module Otherwise follow the flowchart below RM 240 BB Troubleshooting and Manual Tuning Guide Issue 1 COMPANY CONFIDENTIAL Page 3 23 Copyright 2007 Nokia All rights reserved ...

Page 68: ...Troubleshooting flow RM 240 BB Troubleshooting and Manual Tuning Guide Page 3 24 COMPANY CONFIDENTIAL Issue 1 Copyright 2007 Nokia All rights reserved ...

Page 69: ...roubleshooting Context The phone is on display active and blank but no image Troubleshooting flow RM 240 BB Troubleshooting and Manual Tuning Guide Issue 1 COMPANY CONFIDENTIAL Page 3 25 Copyright 2007 Nokia All rights reserved ...

Page 70: ...Display backlight troubleshooting Troubleshooting flow RM 240 BB Troubleshooting and Manual Tuning Guide Page 3 26 COMPANY CONFIDENTIAL Issue 1 Copyright 2007 Nokia All rights reserved ...

Page 71: ...1 8V when the phone is closed When it approx 15mm open hall sensor 1 should be active an drop the voltage to 0V At about 22mm of opening the hall sensor 2 shall be active low and remain so until the phone is fully open at 30mm Replace faulty hall sensors 3 If the fault remains replace the PWB 4 If the problem remains check the magnet RM 240 BB Troubleshooting and Manual Tuning Guide Issue 1 COMPAN...

Page 72: ...hat error is suspected significantly helps the testing by narrowing down the amount of test cases The following types of image quality problems are common Dust black spots Lack of sharpness Bit errors Back main camera troubleshooting Taking and evaluating test pictures with main camera When taking a test picture remember the following Avoid bright fluorescent light 50 60Hz electrical network or hi...

Page 73: ...he camera is not focussed The image may be blurred though it does not show in the viewfinder Analyse the picture from your PC monitor full colour setting is recommended If possible compare with a picture of the same motive taken with a similar Nokia device Camera hardware troubleshooting Troubleshooting flow RM 240 BB Troubleshooting and Manual Tuning Guide Issue 1 COMPANY CONFIDENTIAL Page 3 29 C...

Page 74: ...Camera hardware troubleshooting Troubleshooting flow RM 240 BB Troubleshooting and Manual Tuning Guide Page 3 30 COMPANY CONFIDENTIAL Issue 1 Copyright 2007 Nokia All rights reserved ...

Page 75: ...ne as still as possible when evaluating the video call image quality Distance should be approximately 40 cm When evaluating the picture quality of a video call remember the following Note Always use the troubled phone when evaluating a picture in a video call top right corner of display Do not evaluate the picture on the receiving phone The center of the picture is sharper than the edges If possib...

Page 76: ...mall front camera bad image quality troubleshooting Troubleshooting flow RM 240 BB Troubleshooting and Manual Tuning Guide Page 3 32 COMPANY CONFIDENTIAL Issue 1 Copyright 2007 Nokia All rights reserved ...

Page 77: ...Small front camera troubleshooting Troubleshooting flow RM 240 BB Troubleshooting and Manual Tuning Guide Issue 1 COMPANY CONFIDENTIAL Page 3 33 Copyright 2007 Nokia All rights reserved ...

Page 78: ...Small front camera hardware troubleshooting Troubleshooting flow RM 240 BB Troubleshooting and Manual Tuning Guide Page 3 34 COMPANY CONFIDENTIAL Issue 1 Copyright 2007 Nokia All rights reserved ...

Page 79: ... ground Internal handsfree output is measured using a current probe if a special low pass filter designed for measuring a digital amplifier is not available Note also that when using a current probe the input signal frequency must be set to 2kHz The input signal for each loop test can be either single ended or differential Required equipment The following equipment is needed for the tests RM 240 B...

Page 80: ...nted in the following table Phoenix audio loop tests and test results The results presented in the table apply when no accessory is connected and battery voltage is set to 3 7V Earpiece internal microphone and speaker are in place during measurement Applying a headset accessory during measurement causes a significant drop in measured quantities The gain values presented in the table apply for a di...

Page 81: ...ICN and GND EarP and GND EarN and GND External Mic to Internal handsfree XMICP and GND B2102 pads 5 1000 560 0 25mA calc XMICN and GND B2102 pads Internal Mic to External Earpiece B2100 OUT GND HSEAR R P HSEAR R N and GND 22 7 100 1360 1 2 NA HSEAR P HSEAR N and GND HSEAR R P HSEAR R N and GND HSEAR P HSEAR N and GND RM 240 BB Troubleshooting and Manual Tuning Guide Issue 1 COMPANY CONFIDENTIAL Pa...

Page 82: ...g digital amplifiers is unavailable the measurement must be performed with a current probe and the input signal frequency must be 2kHz Figure 12 Differential output waveform of the Ext_in_IHF_out loop measurement when speaker is connected RM 240 BB Troubleshooting and Manual Tuning Guide Page 3 38 COMPANY CONFIDENTIAL Issue 1 Copyright 2007 Nokia All rights reserved ...

Page 83: ...Figure 13 Single ended output waveform of the HP_in_Ext_out loop RM 240 BB Troubleshooting and Manual Tuning Guide Issue 1 COMPANY CONFIDENTIAL Page 3 39 Copyright 2007 Nokia All rights reserved ...

Page 84: ...Internal earpiece troubleshooting Troubleshooting flow RM 240 BB Troubleshooting and Manual Tuning Guide Page 3 40 COMPANY CONFIDENTIAL Issue 1 Copyright 2007 Nokia All rights reserved ...

Page 85: ...Internal microphone troubleshooting Troubleshooting flow RM 240 BB Troubleshooting and Manual Tuning Guide Issue 1 COMPANY CONFIDENTIAL Page 3 41 Copyright 2007 Nokia All rights reserved ...

Page 86: ...Internal handsfree IHF troubleshooting Troubleshooting flow RM 240 BB Troubleshooting and Manual Tuning Guide Page 3 42 COMPANY CONFIDENTIAL Issue 1 Copyright 2007 Nokia All rights reserved ...

Page 87: ...External earpiece troubleshooting Troubleshooting flow RM 240 BB Troubleshooting and Manual Tuning Guide Issue 1 COMPANY CONFIDENTIAL Page 3 43 Copyright 2007 Nokia All rights reserved ...

Page 88: ...External microphone troubleshooting Troubleshooting flow RM 240 BB Troubleshooting and Manual Tuning Guide Page 3 44 COMPANY CONFIDENTIAL Issue 1 Copyright 2007 Nokia All rights reserved ...

Page 89: ...he phone with the latest available software using FPS 8 or FPS 10 Note USB flashing does not work for a dead BB5 phone Create a request file Send the file to Nokia by e mail Use the following addresses depending on your location APAC sydney service nokia com CHINA repair ams nokia com E A salo repair nokia com AMERICAS fls1 usa nokia com When you receive a reply from Nokia carry out certificate re...

Page 90: ...S 1 cable to power CU 4 from external power supply XCS 4 modular cable between flash prommer and CU 4 Note CU 4 must be supplied with 12 V from an external power supply in all steps of certificate restoring Steps 1 Program the phone software i Start Phoenix and login Make sure the connection has been managed correctly for FPS 8 or FPS 10 ii Update the phone MCU software to the latest available ver...

Page 91: ...ermines the correct flash files to be used Please choose the correct product code can be seen in the phone type label from the dropdown list Flash Type must be set to Phone as Manufactured v To continue click Start Progress bars and messages on the screen show actions during phone programming please wait RM 240 BB Troubleshooting and Manual Tuning Guide Issue 1 COMPANY CONFIDENTIAL Page 3 47 Copyr...

Page 92: ...Close Product 2 Create a Request file For this procedure you must supply 12 V to CU 4 from an external power supply i To connect the phone with Phoenix choose File Scan Product ii Choose Tools Certificate Restore iii To choose a location for the request file click Browse RM 240 BB Troubleshooting and Manual Tuning Guide Page 3 48 COMPANY CONFIDENTIAL Issue 1 Copyright 2007 Nokia All rights reserve...

Page 93: ...s been created send it to Nokia as an e mail attachment 3 Restore certificate For this procedure you must supply 12 V to CU 4 from an external power supply i Save the reply file sent by Nokia to your computer ii Start Phoenix service software iii Choose File Scan Product RM 240 BB Troubleshooting and Manual Tuning Guide Issue 1 COMPANY CONFIDENTIAL Page 3 49 Copyright 2007 Nokia All rights reserve...

Page 94: ...e name of the file and the path where it is located are shown vii To write the file to phone click Start Next actions After a successful rewrite you must retune the phone completely by using Phoenix tuning functions Important Perform all tunings RF BB and UI RM 240 BB Troubleshooting and Manual Tuning Guide Page 3 50 COMPANY CONFIDENTIAL Issue 1 Copyright 2007 Nokia All rights reserved ...

Page 95: ... performed before other item s However if all calibrations are selected at the same time there is no need to perform the ADC calibration first 8 Click Calibrate The calibration of the selected item s is carried out automatically The candidates for the new calibration values are shown in the Calculated values column If the new calibration values seem to be acceptable please refer to the following C...

Page 96: ...RM 240 BB Troubleshooting and Manual Tuning Guide This page left intentionally blank Page 3 52 COMPANY CONFIDENTIAL Issue 1 Copyright 2007 Nokia All rights reserved ...

Page 97: ...4 RF troubleshooting Nokia Customer Care Issue 1 COMPANY CONFIDENTIAL Page 4 1 Copyright 2007 Nokia All rights reserved ...

Page 98: ...RM 240 RF troubleshooting This page left intentionally blank Page 4 2 COMPANY CONFIDENTIAL Issue 1 Copyright 2007 Nokia All rights reserved ...

Page 99: ...4 13 Transmitter troubleshooting 4 14 General instructions for transmitter TX troubleshooting 4 14 GSM transmitter troubleshooting 4 14 WCDMA transmitter troubleshooting 4 17 Bluetooth and FM radio troubleshooting 4 18 Bluetooth troubleshooting 4 18 FM radio troubleshooting 4 19 List of Figures Figure 14 Auto tuning concept with CMU200 4 9 Figure 15 General voltage checking test points main board ...

Page 100: ...RM 240 RF troubleshooting This page left intentionally blank Page 4 4 COMPANY CONFIDENTIAL Issue 1 Copyright 2007 Nokia All rights reserved ...

Page 101: ...tart the troubleshooting procedure by running the Phoenix self tests If a test fails please follow the diagram below Troubleshooting flow RM 240 RF troubleshooting Issue 1 COMPANY CONFIDENTIAL Page 4 5 Copyright 2007 Nokia All rights reserved ...

Page 102: ...nalyser and an RF generator can be used Some tests in this guide are not possible to perform if this solution is chosen Note A mobile phone WCDMA transmitter should never be tested with full TX power only it possible to perform the measurements in a good RF shielded room Even low power WCDMA transmitters may disturb nearby WCDMA networks and cause problems to 3G cellular phone communication in a w...

Page 103: ...aceable RF components The following RF components cannot be replaced because of their location on the PWB RM 240 RF troubleshooting Issue 1 COMPANY CONFIDENTIAL Page 4 7 Copyright 2007 Nokia All rights reserved ...

Page 104: ...yed and logged in a result file if initiated Hardware set up Hardware requirements for auto tuning PC Windows 2000 XP with GPIB card Power supply Product specific module jig Cables XRF 1 RF cable USB cable GBIP cable and DAU 9S Signal analyser TX signal generator RX and RF splitter or one device including all RM 240 RF troubleshooting Page 4 8 COMPANY CONFIDENTIAL Issue 1 Copyright 2007 Nokia All ...

Page 105: ...uning Alt U Auto Tune Alt A from the menu 3 Start autotuning clicking the Tune button General voltage checking Steps 1 Set up the main board in the module jig The phone should be in local mode 2 Check the following Signal name Test point Voltage all bands 1 VCTCXO supply R7501 2 5 V 2 AHNEUS supply from DC DC conv C7590 3 1 V 3 FEM supply C7523 3 9 V 4 WCDMA PA supply from DC DC conv C7543 0 V 1 3...

Page 106: ...RM 240 RF troubleshooting Page 4 10 COMPANY CONFIDENTIAL Issue 1 Copyright 2007 Nokia All rights reserved ...

Page 107: ...Figure 15 General voltage checking test points main board top side RM 240 RF troubleshooting Issue 1 COMPANY CONFIDENTIAL Page 4 11 Copyright 2007 Nokia All rights reserved ...

Page 108: ...nerator Setting GSM850 GSM900 GSM1800 GSM1900 Phoenix Channel 190 37 700 661 Signal generator to antenna connector 881 66771 MHz 67 71kHz offset at 60dBm 942 46771 MHz 67 71kHz offset at 60dBm 1842 86771 MHz 67 71kHz offset at 60dBm 1960 046771 MHz 67 71kHz offset at 60dBm Steps 1 Set the phone to local mode 2 Activate RSSI reading in Phoenix Testing GSM RSSI reading Results With the Measuring mod...

Page 109: ... control window make the following settings Figure 16 RX Control window with example settings 3 Click Start to activate the settings If the settings are changed later on for example change of channel you have to click Stop and Start again Note Clicking Stop also disables TX control if it was active 4 From the Phoenix testing menu select WCDMA RX Power measurement 5 In the RX Power measurement wind...

Page 110: ...ansmitter testing is RF Controls in WCDMA transmitter testing the best tool is TX Control Remember that re tuning is not a fix Phones are tuned correctly in production Note Never activate the GSM or WCDMA transmitter without a proper antenna load Always connect a 50 Ω load to the RF connector antenna RF measurement equipment or at least a 2 W dummy load otherwise the GSM or WCDMA Power amplifier P...

Page 111: ...parameters i e power phase error modulation and switching spectrum using a communication analyser for example CMU200 RM 240 RF troubleshooting Issue 1 COMPANY CONFIDENTIAL Page 4 15 Copyright 2007 Nokia All rights reserved ...

Page 112: ...7 Typical readings 4 Change power level RF controls and make sure the power reading follows accordingly RM 240 RF troubleshooting Page 4 16 COMPANY CONFIDENTIAL Issue 1 Copyright 2007 Nokia All rights reserved ...

Page 113: ...own in the picture Note Star level is the expected power out 4 Click Send to enable the settings and activate TX If settings are changed eg new channel you have to click RF Stop and Send again 5 Check the basic TX parameters i e power and EVM using a communication analyser eg CMU200 6 To repeat the test for other bands select the correct band in the TX control and repeat the measurements RM 240 RF...

Page 114: ...radio troubleshooting Bluetooth troubleshooting Troubleshooting flow Figure 18 Troubleshooting diagram Bluetooth RM 240 RF troubleshooting Page 4 18 COMPANY CONFIDENTIAL Issue 1 Copyright 2007 Nokia All rights reserved ...

Page 115: ...FM radio troubleshooting Troubleshooting flow RM 240 RF troubleshooting Issue 1 COMPANY CONFIDENTIAL Page 4 19 Copyright 2007 Nokia All rights reserved ...

Page 116: ...RM 240 RF troubleshooting This page left intentionally blank Page 4 20 COMPANY CONFIDENTIAL Issue 1 Copyright 2007 Nokia All rights reserved ...

Page 117: ...5 System Module Nokia Customer Care Issue 1 COMPANY CONFIDENTIAL Page 5 1 Copyright 2007 Nokia All rights reserved ...

Page 118: ...RM 240 System Module This page left intentionally blank Page 5 2 COMPANY CONFIDENTIAL Issue 1 Copyright 2007 Nokia All rights reserved ...

Page 119: ...luetooth 5 20 FM radio 5 20 Receiver RX 5 21 Transmitter TX 5 22 Technical specifications 5 22 Main RF characteristics for GSM and WCDMA band phones 5 22 Environmental conditions 5 24 List of Tables Table 8 Nominal voltages 5 11 Table 9 AV connector pins 5 14 Table 10 Key signal matrix 5 16 Table 11 AV connector pins 5 19 List of Figures Figure 19 Battery pin order 5 10 Figure 20 Blade battery con...

Page 120: ...RM 240 System Module This page left intentionally blank Page 5 4 COMPANY CONFIDENTIAL Issue 1 Copyright 2007 Nokia All rights reserved ...

Page 121: ... board 2amb Bottom flex 2amc Top board 2amf Camera flex 2amg Camera flash PWB 2amh Energy management ASIC AVILMA BETTY N2200 N2300 RF ASIC Ahneus N7505 Processor RAP3GS Stacked with memory D2800 Hardware camera accelerator Julie N3400 PA GSM Front end module FEM quad band N7520 PA WCDMA Triple band PA N7540 Oscillators VCTCXO G7501 Memory 512 Mbit NOR 256 Mbit DRAM Combo Stacked with RAP D2801 Bac...

Page 122: ... out graphics engine D2430 Earpiece B2170 Secondary camera VGA N3550 Microphone Knopfler digital interface B2102 µSD card connector X4800 AV connector 2 5 mm X2001 µUSB connector X2002 Key component placement RM 240 System Module Page 5 6 COMPANY CONFIDENTIAL Issue 1 Copyright 2007 Nokia All rights reserved ...

Page 123: ...RM 240 System Module Issue 1 COMPANY CONFIDENTIAL Page 5 7 Copyright 2007 Nokia All rights reserved ...

Page 124: ...System module block diagram RM 240 System Module Page 5 8 COMPANY CONFIDENTIAL Issue 1 Copyright 2007 Nokia All rights reserved ...

Page 125: ...Board and module connections RM 240 System Module Issue 1 COMPANY CONFIDENTIAL Page 5 9 Copyright 2007 Nokia All rights reserved ...

Page 126: ...he main PWB at the place where the phone temperature is closest to the battery temperature Battery connector The battery connector is a blade connector It has three blades BSI Battery size indicator GND Ground VBAT Battery voltage The BSI line is used to recognize the battery capacity by a battery internal pull down resistor Figure 20 Blade battery connector Charging This phone is charged through ...

Page 127: ...tery is used Table 8 Nominal voltages Voltage Voltage V Condition General Conditions Nominal voltage 3 700 Lower extreme voltage 3 145 Higher extreme voltage 4 230 fast charging HW Shutdown Voltages Vmstr 2 1 0 1 Off to on Vmstr 1 9 0 1 On to off SW Shutdown Voltages Sw shutdown 3 1 In call Sw shutdown 3 2 In idle Min Operating Voltage Vcoff 2 9 0 1 Off to on Vcoff 2 6 0 1 On to off Power key and ...

Page 128: ...T RESET mode is a synonym for start up sequence RESET mode uses 32 kHz clock to count the REST mode delay typically 16ms SLEEP SLEEP mode is entered only from PWR_ON mode with the aid of SW when the system s activity is low FLASHING FLASHING mode is for SW downloading Clocking scheme In BB5 0 two main clocks are provided to the system 38 4MHz RF clock produced by VCTCXO in RF section and 32 768kHz...

Page 129: ...nding of the mode the phone is put in the AV connector will operate as a normal galvanic connector for headsets etc or as TV output that can be connector to a external TV In TV mode the cable CA 92U is used to connect the AV connector to the TV RCA connectors Both NTSC and PAL standards are supported by the TV out function Depending on the position of the switch N2002 compressed video signal is fe...

Page 130: ...G_DET Input Plug detection SIM interface The device has one SIM Subscriber Identification Module interface It is only accessible if battery is removed The SIM interface consists of an internal interface between RAP and EM ASIC N2200 and of an external interface between N2200 and SIM contacts The SIM IF is shown in the following figure RM 240 System Module Page 5 14 COMPANY CONFIDENTIAL Issue 1 Cop...

Page 131: ...ncept This phone has a main camera module with 3 3 megapixel camera with Carl Ziess optics The camera has auto focus function in still mode The auto focus is activated by pressing the dedicated camera button halfway down the auto focusing result will be indicated in the viewer The auto focus range is from approximately 0 1meter to infinity The lens movement from one extreme to the other is less th...

Page 132: ...a 24 pin board to board connector The LCD module does not require any tuning in service Keyboard and other keys Table 10 Key signal matrix GENIO 36 37 38 39 40 KEYB_CMT8 COL0 KEYB_CMT9 COL1 KEYB_CMT1 0 COL2 KEYB_CMT1 1 COL3 KEYB_CMT1 2 COL4 RM 240 System Module Page 5 16 COMPANY CONFIDENTIAL Issue 1 Copyright 2007 Nokia All rights reserved ...

Page 133: ...bient light sensor is used to control the back lights of the phone Keyboard light is switched on only when environment is dark dim Display backlights are dimmed when environment is dark dim Slide switch This is a slide phone that wakes up when it slides open It is implemented with two hall sensors mounted on the main PWB and a magnet fitted to the sliding mechanism The hall detector output is acti...

Page 134: ...ur audio transducers 1 earpiece 1 IHF speaker 1 digital microphone module 1 AV out connector N2200 also provides an output for the vibra motor All external audio accessories are connected to the specific audio connector Figure 25 Audio block diagram Internal audio The internal audio components are used in these modes RM 240 System Module Page 5 18 COMPANY CONFIDENTIAL Issue 1 Copyright 2007 Nokia ...

Page 135: ...nal is feed to pin 3 or audio input from external microphone is feed to the phone A connected male connector is detected on pin 6 PLUG_DET Note Only use an approved cable for connecting to the AV connector e g headset HS 47 TV out CA 92U Table 11 AV connector pins Pin Signal name Direction Description 1 2 HS_ GND Ground 3 HS_MIC HS_COMP_VIDEO Input Output Microphone input Video output depending on...

Page 136: ...have nothing in common Figure 26 Bluetooth interface The Bluetooth has a separate built in antenna and is powered by VBAT and the regulated voltage VIO For audio applications the Bluetooth has a PCM data bus In addition a UART universal asynchronous receiver transmitter is used for data communication and controls FM radio The FM radio is physically integrated with the Bluetooth into one single mod...

Page 137: ...When this is found data is transmitted to the radio When the signal strength is low the EM ASIC N2200 AVILMA can read data which is available until the signal is strong again Receiver RX An analogue signal is received by the phone s antenna The signal is converted to a digital signal and is then transferred further to the baseband eg to the earpiece The receiver functions are implemented in the RF...

Page 138: ...n use eg GSM900 The transmitter functions are implemented in the RF ASIC Even though the GSM and WCDMA signals are sent via different components the principles of the transmission is the same Technical specifications Main RF characteristics for GSM and WCDMA band phones Parameter Unit Cellular system EGSM850 900 1800 1900 WCDMA band I V RM 240 System Module Page 5 22 COMPANY CONFIDENTIAL Issue 1 C...

Page 139: ...20 1980 MHz WCDMA band V 824 849 MHz Output power GSM850 5 33 dBm EGSM900 5 33 dBm GSM1800 0 30 dBm GSM1900 0 30 dBm WCDMA band I 50 24 dBm WCDMA band V 50 24 dBm Number of RF channels GSM850 124 EGSM900 172 GSM1800 375 GSM1900 300 WCDMA band I 277 WCDMA band V 108 Channel spacing GSM 200 KHz WCDMA 4 8 MHz Number of Tx power levels GSM850 15 GSM900 15 GSM1800 16 GSM1900 16 WCDMA 75 RM 240 System M...

Page 140: ...peration or storage 40 oC and 85 oC No storage An attempt to operate may cause permanent damage Charging allowed 15 oC 55 oC Long term storage conditions 0 oC 85 oC Humidity and water resistance Relative humidity range is 5 to 95 Condensed or dripping water may cause intermittent malfunctions Protection against dripping water has to be implemented in enclosure mechanics Continuous dampness will ca...

Page 141: ...Glossary Nokia Customer Care Issue 1 COMPANY CONFIDENTIAL Page Glossary 1 Copyright 2007 Nokia All rights reserved ...

Page 142: ...RM 240 Glossary This page left intentionally blank Page Glossary 2 COMPANY CONFIDENTIAL Issue 1 Copyright 2007 Nokia All rights reserved ...

Page 143: ...luetooth CBus MCU controlled serial bus connected to UPP_WD2 UEME and Zocus CCP Compact Camera Port CDSP Cellular DSP expected to run at low levels CLDC Connected limited device configuration CMOS Complimentary metal oxide semiconductor circuit low power consumption COF Chip on Foil COG Chip on Glass CPU Central Processing Unit CSR cambridge silicon radio CSTN Color Super Twisted Nematic CTSI Cloc...

Page 144: ...ace bus GPRS General Packet Radio Service GSM Group Special Mobile Global System for Mobile communication HF Hands free HFCM Handsfree Common HS Handset HSCSD High speed circuit switched data data transmission connection faster than GSM HW Hardware I O Input Output IBAT Battery current IC Integrated circuit ICHAR Charger current IF Interface IHF Integrated hands free IMEI International Mobile Equi...

Page 145: ...Pocket Data Application PDA Personal digital assistant PDRAM Program Data RAM on chip in Tiku Phoenix Software tool of DCT4 x PIM Personal Information Management PLL Phase locked loop PM Phone Permanent memory PUP General Purpose IO PIO USARTS and Pulse Width Modulators PURX Power up reset PWB Printed Wiring Board PWM Pulse width modulation RC filter Resistance Capacitance filter RF Radio Frequenc...

Page 146: ...s receiver transmitter UEME Universal Energy Management chip Enhanced version UEMEK See UEME UI User Interface UPP Universal Phone Processor UPP_WD2 Communicator version of DCT4 system ASIC USB Universal Serial Bus VBAT Battery voltage VCHAR Charger voltage VCO Voltage controlled oscillator VCTCXO Voltage Controlled Temperature Compensated Crystal Oscillator VCXO Voltage Controlled Crystal Oscilla...

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