2505 (RM-307)
Nokia Customer Care
Forwarding Repairs
When forwarding the mobile terminal for repairs to a higher level service supplier
use a swap carton as shown below.
1. Always Protect the window with a protection
film.
2. Put the unit under the stretch film.
3. Add repair documentation to the swap carton,
e.g. completed service note.
4. Fold the swap carton as shown.
Note: There are two different sizes of swap cartons for common mobile terminals.
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© 2007 Nokia Corporation Company Confidential Issue 1 04/2007
