
Support
When you want to learn more about
how to use your phone, or if you're
unsure how your phone should work,
read the user guide thoroughly.
If you have an issue, do the following:
• Reboot your phone. Switch off the
phone, and remove the battery. After
about a minute, replace the battery,
and switch on the phone.
• Update your phone software
• Restore the original factory
settings
If your issue remains unsolved,
contact Nokia for repair options.
Before sending your phone for repair,
always back up your data, as all
personal data in your phone may be
deleted.
Update phone software
using your phone
You can update your phone software
wirelessly. You can also set your phone
to automatically check for updates.
You can only update your software
when using the SIM in the internal SIM
holder.
Select
Menu
>
Settings
and
Device
>
Device updates
.
1. To check if there is an update,
select
Download device software
.
2. To download and install an update,
select
Download device software
, and
follow the instructions shown on the
phone.
The update may take several minutes.
If you encounter problems, contact
your network service provider.
Check for updates automatically
Select
Automatic SW update check
,
and set how often to check.
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