P.14
It simply is not possible to fit a vertically oriented image into an entire horizontal screen or fit
a horizontally oriented image into the entire vertical screen. This would distort the image.
Q: Why is my Remote Control not working properly?
If the Remote Control is new, firstly make sure you have removed the plastic tab from
between the battery and the tray. Now make sure you are pointing the Remote Control
towards the Remote Sensor and you are pressing the buttons slowly. If you suspect the
battery is flat, you will need to replace it with a CR2025 lithium button-cell battery. If you
suspect the Remote Control is not working at all, please email us and we will send you a new
one.
Please refer to our FAQs on our website at support.nixplay.com.
If you have any questions or feedback in regards to our product and service, reach us by going
to our support page on our website. Our support team is committed to delivering exceptional
service and will answer your questions and queries promptly to solve your problems.
For further questions...
Q: If I rotate a Photo or Video, why are there black bars on either side
of the image?
