7. Trouble-shooting
26
Fault
No hot water
or steam
comes out
of the jet /
‘spumatore’
Too little
milk froth
or froth too
liquid
Coffee only
comes out
in drips
Coffee
without
‘crema’
Grinder
makes loud
noise
Stand-By-
steam warm-
up buttons
flash simul-
taneously
➔
Reason
➔
Jet (fig. 1/Q) blocked
➔
‘Spumatore’ blocked /
stuck
➔
Unsuitable milk
➔
‘Spumatore’ is blocked /
stuck
➔
Grinder setting too fine
➔
Pre-ground coffee too fine
➔
Unsuitable coffee type
➔
Beans not freshly roasted
➔
Grinder settings not
adjusted to coffee beans
used
➔
Other substances in
grinder, e.g. little stones
➔
Brewing unit incorrectly
positioned or locked
➔
What to do
➔
Clean the jet thoroughly
➔
Take ‘spumatore’ (fig. 1/Q)
apart and clean thoroughly
(fig. 10)
➔
Use cold milk
➔
Take ‘spumatore’ (fig. 1/Q)
apart and clean thoroughly
(fig. 10)
➔
Select a coarser grinder
setting
➔
Use coarser pre-ground
coffee
➔
Change coffee type
➔
Use fresh beans
➔
Optimise grinder settings
➔
Call service hotline,
meanwhile pre-ground
coffee can be used
➔
Check brewing unit
positioning and lock
If you are unable to correct a fault yourself, call the service hotline – please
consult the notes in the accompanying guarantee and customer service
information booklet.
