Nitgen NAC-5000 User Manual Download Page 59

Page: 59 / 66

Appendix

Troubleshooting - 55

Firmware Update - 58

Product Specifications -59

Summary of Contents for NAC-5000

Page 1: ......

Page 2: ... Product specifications may change without prior notice to improve functionality z NITGEN and the NITGEN logo are registered trademarks of NITGEN z Other names and trademarks belong to respective companies z The font used in this product is Naver s Nanum NITGEN Customer Service Center Tel 080 060 1600 Toll Free Fax 02 513 2191 Email customer nitgen com ...

Page 3: ...GEMENT MENU 15 USER MANAGEMENT 18 UI SOUND SETTING 27 NETWORK SETTING 30 SERIAL CONNECTION 35 AUTHENTICATION OPTION SETTING 36 TERMINAL INFORMATION DISPLAY 47 USB MEMORY CONNECTION 50 TERMINAL INITIALIZATION 51 CHAPTER 3 GENERAL USER 53 DOOR OPENING 54 AUTHENTICATION IN ATTENDANCE MODE 56 CHANGING USER INFORMATION 58 APPENDIX 59 APPENDIX 60 TROUBLESHOOTING 60 FIRMWARE UPDATE 64 PRODUCT SPECIFICATI...

Page 4: ...4 Chapter 1 Getting Started Product Introduction 5 Product Components 6 System Configuration 7 Product Description 9 Touch Screen Usage 12 ...

Page 5: ...software applications The NAC 5000 allows administrators to remotely monitor and manage geographically dispersed terminals for maximum efficiency For greater user convenience the NAC 5000 has a 5 7 TFT LCD touch screen The NAC 5000 also offers functions such as RF card password and fingerprint recognition which can be combined as desired Biometric technology Ergonomic Design User friendly software...

Page 6: ...owing components For detailed information about installation see the installation guide If any of the following items is missing contact the Customer Support Team NAC 5000 Terminal Installation Bracket Power Cord Adapter Door AUX Cable Software CD Bolts ...

Page 7: ...ons are available and the terminal does not need to be connected to the network In network mode multiple terminals are connected to the server through TCP IP links and the terminals can be managed by the administrator To use NAC 5000 in network mode a server and a management program Access Manager Professional must be installed Standalone Mode ...

Page 8: ...thentication Client PC 1 Client S W Remote Manager 2 User registration and management 3 Terminal status and event monitoring Terminal NAC 5000 1 User registration modification deletion and checking 2 Consecutive registration of card only users 3 Warning Alarm handling 4 Announcements To be included in future 5 Door control TCP IP Server PC Client PC Network Mode ...

Page 9: ...ut The user places his her finger for authentication Card Input The user places his her card for authentication Speakers emits voice instructions alarms and other sounds USB Input USB memory connection port Reset button Resets the terminal ...

Page 10: ... network in network mode Not connected to the network in network mode Standalone mode Network connection status Language Language used on the LCD Door status Displays whether door is open Time Displays the present time Management Menu Selects management menu Authentication button Authenticates users before opening the door ...

Page 11: ...cation errors Maximize the finger area scanned and press evenly 70 80 of full pressure Place the core of the fingerprint at the center of the scanner The core is usually opposite the whitish half moon on the bottom of the fingernail Therefore place the half moon part at the center of the scanner when scanning Correct Incorrect ...

Page 12: ...ions of the finger s contact and removal are different the touch function may not work properly If the touch function is slow to respond or does not work change the touch sensitivity by referring to Chapter 2 Administrator Menu Terminal Initialization Touch Calibration Grime or dust on the touch screen may result in less sensitivity Keep the touch screen clean ...

Page 13: ... Setting button enter the data and press the Enter button If the default setting is already displayed enter the new value to change it To change options such as sensor brightness sound volume or the date press the arrows or numbers and move the finger up and down or left and right ...

Page 14: ...enu Entering Management Menu 15 User Management 18 UI Sound Setting 26 Network Setting 29 Serial Connection 33 Authentication Option Setting 34 Terminal Information Display 42 USB Memory Connection 45 Terminal Initialization 46 ...

Page 15: ... users include general users and administrators General users are only allowed to open the door while the administrator can use the Management menu to control the door as well as the terminal s functions 1 To enter the Management menu touch the Management button at the lower right of the screen 2 Input the administrator ID and follow the authentication process The Management menu will be displayed...

Page 16: ...creen and volume network Network mode and TCP IP setting Serial Connection Wiegand 485connection Authentication Authentication options ID length Fingerprint count Attendance mode sensor Door Camera setting Information General Time Zone Log displays Self diagnosis USB User Log Upload Download Firmware Update Initialization DB Initialization Touch Calibration Terminal Reset ...

Page 17: ...nt Menu To select a submenu of the Administrator menu touch an icon To exit the Administrator menu touch the Back button at the lower left of the screen To close the Management submenu touch any blank area on the screen ...

Page 18: ... administrator User Management The administrator can register delete change or search users with the User menu User Registration 1 Touch Management menu User Add to register a user 2 Touch Enter ID button and enter the user ID Then touch the Input group code button and enter the group ID ...

Page 19: ...e user can be registered using fingerprint password or card authentication More than one authentication method must be used to register After registering select the authentication checking method and touch the Save button to finish the registration Fingerprint Authentication Touch the Fingerprint button in authentication method The fingerprint registration screen will appear Select a finger to reg...

Page 20: ...rprint is registered the Security Level and Sensor menus will be activated on the Fingerprint Authentication menu Security Level 0 will use the terminal s default sensor setting the user can set the security level in Management menu Authentication Default After the fingerprint is properly registered the blue dot above the finger will turn yellow as shown in the figure To change the fingerprint pre...

Page 21: ...ate It is recommended that the default sensor setting be used If individual options are not set server settings will be only be applied to server authenticated users in network mode Individual user settings are not applied during 1 N authentication they are applied after the user registration process is completed ...

Page 22: ...d Authentication Touch the Password button and enter the password four to eight digits Card Authentication Press the Card button and place the card on the card reader Combined Authentication To combine authentication methods press the AND button For higher security level or convenience select OR ...

Page 23: ...ers can only be changed in standalone mode In network mode the server management program must be used to change users 1 Select User Change and enter the user ID Press the Enter button The newly registered user data will be displayed 2 Select group authority fingerprint or authentication method and enter the new value Press the Save button to store the new value ...

Page 24: ... or all users The administrator can only delete all users registered at a certain terminal by selecting Manage Initialization User Information 1 Press User Delete and enter the user ID to delete When Delete the user appears select Yes 2 To delete all registered users press Delete All ...

Page 25: ...ted but will be added soon 1 To check the registered users select User User Checking 2 Enter the user ID to search and press Enter The user search results will be displayed 3 To check the list of all users registered at the terminal select User User List 4 If there are many registered users users on the next page can be viewed by pressing the button at the bottom of the screen ...

Page 26: ...only be registered in network mode but this function will soon be supported in standalone mode 1 Select User Card Only A Place the card message will appear 2 Place the card on the card scanner A card ID will automatically be created and user registration will be completed 3 To authenticate with the registered card place with card on the card reader without entering an ID ...

Page 27: ...utton to select the language Only Korean and English are supported LCD Brightness will be available LCD brightness can be set between 0 and 100 The default value is 50 By moving his finger right or left on the slider the user can select the brightness Background The user can select a default image flash image or user image as the background screen By pressing User the user can change this option ...

Page 28: ... is set as the background screen the User Image menu is activated Press the Search button to edit or configure an image Date and Time Press Date and Time Setting Select AM or PM and enter the time or date by scrolling on the screen ...

Page 29: ...29 Sound Press User Setting Volume to turn sound on or off or control the volume By touching the volume bars the user can adjust the volume ...

Page 30: ...sent only wired networks are supported but support for wireless networks will soon be available Standalone Mode In standalone mode the administrator can use all functions of the terminal without connecting to a network 1 To use the terminal in standalone mode select Network General and Network Setting 2 Press Method Wired and Do not use Press Save at the bottom of the screen to activate standalone...

Page 31: ...in the server client system If there is a user on the terminal network mode cannot be used Before switching to network mode all registered users on the terminal should be deleted General Setting 1 To use network mode select Network General and change Do not use into Wired 2 The Encryption field shows whether the data exchanged between terminal servers are encrypted 3 Ping Time checks communication...

Page 32: ...32 configuration press Save at the bottom of the screen ...

Page 33: ...located TCP IP Setting 1 After selecting network mode TCP IP must be configured to connect to the server Select Network TCP IP and enter the network information 2 Enter a unique terminal ID between 1 and 2000 The same terminal ID cannot be used in the same server 3 Press on in the DHCP menu to decide to use DHCP When using DHCP enter into the server IP the IP and port information of the server wit...

Page 34: ... and the terminal The default value is 7332 and the user can choose between 2000 and 65536 When changing the port data in the terminal change the communication setting of Access Manager Professional accordingly 4 If the DHCP option is deactivated the terminal IP subnet mask and gateway must be inputted manually For more information contact the service team 5 Save the network setting data by pressi...

Page 35: ...35 Serial Connection Through serial connection other devices such as RF card readers can be controlled This function will soon be available ...

Page 36: ...changed by pressing Authentication Basic Setting 1 1 1 N Authentication Method The NAC 5000 supports 1 1 and 1 N authentication methods In 1 1 authentication an ID must be inputted for authentication In 1 N authentication user ID is not entered and authentication is done by searching all users 1 1 is recommended for fast authentication and 1 N authentication is recommended to simplify the authenti...

Page 37: ...uld be used This level applies to all users except those who chose different security levels when registering Saving Logs The administrator can save logs that arise during user authentication To save logs select Save Logs and change No to Yes The logs can be checked by selecting Management Information Log or by using the Remote Manager program 1 N Authentication Time If 1 N authentication is being...

Page 38: ...38 occur ...

Page 39: ... one terminal or to control devices such as fire alarms or lighting with one terminal the door must be configured This function is not currently available but will soon be supported When the Door is Closed the door cannot be controlled ...

Page 40: ...ral and SOC modes 1 To use card authentication select Authentication Card 2 Press Card Method and change Not Use into General 3 Select the card type MIFARE HID EM or SOC At present only MIFARE is supported If SOC was selected the SOC Type menu will be activated Select 1K or 4K depending on the SOC Card type to use ...

Page 41: ...ork Going out and Returning for efficient attendance management Attendance Mode Setting 1 To use the attendance mode select Authentication Attendance Mode 2 Press Use Off and change it to On 3 Select the type Simple General or Extended Simple supports two function keys General supports four and Extended supports 100 The default setting for Simple and General are as follows F1 Coming to work F2 Lea...

Page 42: ...ugh attendance authentication select Allow only Attendance Authentication Yes When Allow only Attendance Authentication mode is activated users must press the function key to open the door 5 After finishing configuration press Save ...

Page 43: ...t to the terminal s default values the settings will apply to all users who didn t make individual sensor configurations when registering Sensor Type 1 To change the sensor type select Authentication Sensor 2 Select Method Optical and select the sensor type optical or semiconductor At present only the optical type is available and the semiconductor type will soon be supported ...

Page 44: ...o what degree of precision Select Low Middle High or Do not use Sensor Serial If the fingerprint is too bright or dark the brightness contrast and gain can be adjusted In 1 N mode the terminal s basic sensor settings will be applied even though individual sensor options were set during user registration Select the Brightness Contrast or Gain tab and select the value by moving your finger on the sl...

Page 45: ...45 Camera The terminal camera can take photos of users and add the photos to user profiles This function is not currently available but will soon be supported ...

Page 46: ...nge the ID length and the number of fingerprint scans select Authentication Fixed Setting 2 To change the number of fingerprint scans required for user fingerprint registration select Fingerprint Count and input the number The default is 2 and the administrator can choose 1 or 2 3 To change the ID length required for user fingerprint registration select ID Length and input the length The default i...

Page 47: ...e version number of users time zone logs and other general terminal information Self diagnosis can also be performed to check whether the terminal is working properly Basic To view terminal information select Information General The administrator can only view information and cannot make changes ...

Page 48: ... to restrict or allow entry during certain time periods This feature is not currently available but will soon be supported Log Terminal user authentication logs can be checed This feature is not currently available but will soon be supported ...

Page 49: ...for problems with sensor time network DB audio and touch status At present sensor and time diagnosis are available and other functions will soon be supported To perform self diagnosis select Information Self Diagnosis The terminal will check for problems in sensor and time configuration ...

Page 50: ...o the terminal the data will be added to the existing DB This feature is not currently available but will soon be supported 1 Select USB and the operation to perform Log Download User Download User Upload 2 Select Download or Upload to start the operation 3 The administrator can stop the operation by pressing Stop 4 After the upload download is complete press Save ...

Page 51: ...ta in the terminal DB Initialization 1 To initialize the terminal data select Initialize 2 The administrator can initialize two types of data at the same time By pressing a submenu again it will be unselected 3 Press Save at the bottom of the screen and press Yes to start initialization 4 By selecting User Log and Option Info and Restart at the same time the terminal will be restarted after initia...

Page 52: ...uch Calibration The screen shown on the right will appear Carefully press the at the center of the screen and keep pressing for a while 2 The will move Follow the and repeat Step 1 twice 3 After completing calibration touch the screen once and save the calibration data If no action is taken for 30 seconds the calibration will be cancelled and the previous setting will be restored ...

Page 53: ...53 Chapter 3 General User Door Opening 49 Authentication in Attendance Mode 51 Changing User Information 53 ...

Page 54: ...ID and scans his fingerprint and the scanned fingerprint is compared 1 1 to the registered fingerprint that matches the ID This method allows for quick authentication In 1 1 authentication mode the user presses Authentication on the lower left and enters his ID Then the user continues the authentication process using the registered means fingerprint card or password ...

Page 55: ...fingerprints in the DB The process is simpler than 1 1 authentication but if there are a lot of users it may take more time Fingerprint Authentication The user is authenticated by scanning his fingerprint without entering his ID Card Authentication The user is authenticated only by scanning his card without entering his ID If 1 N authentication is not activated the user will be asked to input his ...

Page 56: ...ayed on the lower right of the initial screen 1 In Simple or General Attendance mode the user must press a function key and input his ID to be authenticated Function keys are as follows F1 Coming to work F2 Leaving work F3 Going out F4 Returning 2 After the user presses a function key the key will be included in the server log data which will be used by the attendance management program Manag F1 F...

Page 57: ... ID The user must select function keys even when the Allow Only Attendance Mode option is selected Using Extended Attendance Mode In Extended Attendance Mode the initial main screen will be displayed as shown on the left 1 Select a function key and press Enter 2 Enter the user ID and press Enter to perform authentication ...

Page 58: ... Information The administrator can change passwords fingerprints and card information of registered users using the terminal s Management menu or the server program To change user information contact the administrator ...

Page 59: ...59 Appendix Troubleshooting 55 Firmware Update 58 Product Specifications 59 ...

Page 60: ... touching the screen 3 Scratches or damage to the touch sensor may result in malfunctioning Check for scratches or damage to the touch screen 4 Adjust the sensitivity of the touch screen by selecting Manage Menu Initialize Touch Calibration 5 The device is designed to respond when your finger is removed from the touch screen If the position where the finger was placed is different from the positio...

Page 61: ...nition In this case a dedicated server should be used 2 Check if the finger and the sensor are clean Clean the finger and the sensor If the user s finger is hurt the user must register another fingerprint 3 If the fingerprint is not clean lower the security level of the user and use the 1 1 authentication method 4 Input the user s ID in 1 1 mode and check if the user exists ...

Page 62: ... actual card 2 In attendance mode check if the Allow Only Attendance Authentication option is selected If so the user must enter the attendance number to be authenticated If network connection cannot be established 1 Select Management Network and check if the network setting is correct 2 Check the TCP IP setting IP of the server where Access Manager Professional is installed The server and the ter...

Page 63: ...use the network If the product is unstable or does not function 1 Select Management Information General Self diagnosis and check for problems 2 Restart the terminal by selecting Management Initialize Restart 3 Restart the server if the server management program is in use 4 If the terminal buttons do not function restart the terminal by opening the rubber cover near the bottom of the product and us...

Page 64: ...the terminal USB port 3 Restart the system by using the power switch of the terminal or by selecting Management Initialize Restart 4 When the system is restarted the firmware will be loaded from the USB memory and will be automatically updated The administrator can also update the firmware using Remote Manager a server management program For more information see the Access Manager Professional man...

Page 65: ...FRR 0 001 0 1 Number of users 100 000 fingerprints Two fingerprints per user Communication Method TCP IP RS 232 RS 485 Wiegand Power Input AC 100V 240V 50 60 Hz Output DC 12V 3A 24V supports serial Door UP to two doors can be connected Dead Bolt Strike EM Lock Automatic Door Fire Alarm Serial Emergency power supply unit 12V 2 9A Camera RM Module Wireless Network Temperature Humidity 20 60 Lower th...

Page 66: ... determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV ...

Search results

Summary of Contents for NAC-5000

Reviews:

Related manuals for NAC-5000

Brands by name

Popular brands

Nitgen NAC-5000, User Manual

Search results

Summary of Contents for NAC-5000

Reviews:

Related manuals for NAC-5000

Brands by name

Popular brands