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6 BEFORE REQUESTING REPAIRS
Please check the following one last time before requesting repair services.
Problem 1: No image or sound
*Please check in order
Point for inspection
Measure
1
Is the television switched on?
Turn on the television power switch. If connected
to a video deck, turn on the video deck as well.
>If the issue is not resolved, go to 2
2
Are the Nintendo 64 and the 64DD
connected correctly?
Check if they are connected correctly.
>If the issue is not resolved, go to 3
3
Is the Nintendo 64 power light flashing?
Check if the power light is flashing.
>If it is flashing, go to 7
>If it is not flashing, go to 4
4
Is the Nintendo 64 power switch on?
Please set the Nintendo 64 power switch to ON.
>If the issue is not resolved, go to 5
5
Is the AC adapter connected to the
Nintendo 64?
Make sure the AC adapter is inserted firmly all the
way in to the back of the Nintendo 64.
>If the issue is not resolved, go to 6
6
Is the AC adapter plug plugged in firmly
to the electrical outlet?
Check if the plug is pushed all the way in to the
electrical outlet.
>If the issue is not resolved, but the power light
has turned on, go to 7
>If the power light does not turn on, one of the
64DD, Nintendo 64, AC adapter, controller,
cassette or other equipment may be broken.
Turn the Nintendo 64 power switch off
immediately, unplug the AC adapter plug from the
electrical outlet, and make inquiries at your
nearest Nintendo “customer advice counter.”
It may be the case that the machine cannot be
used temporarily, due to a fault in the Nintendo
64 or supporting equipment causing the AC
adapter safeguard circuit to work.
7
Is the memory expansion pack firmly
inserted into the 36PIN memory
expansion connecter on the top of the
Nintendo 64 main unit?
Firmly insert the memory expansion pack all the
way in.
*The memory expansion pack may heat up, so
turn off the Nintendo 64 power switch and wait
for the memory expansion pack to cool down
(approximately 60 minutes) before firmly inserting
it all the way in. If you try and insert it when it is
still hot you may burn yourself.
>If the issue is not resolved, go to 8
8
Is there dirt or a foreign object in the
50PIN connector on the top of the 64DD
main unit, or the 50PIN expansion
connector on the base of the Nintendo 64
main unit?
Blow on the part with the foreign object attached
to it to remove it.
>If the issue is not resolved, go to 9