ninjakitchen.com
ninjakitchen.com
CARE & MAINTENANCE
ORDERING REPLACEMENT PARTS
CLEANING
• Hand-Washing
Wash containers, lids, and blade assembly in warm, soapy water. Use a dishwashing utensil with handle
to avoid direct contact with the blades. Exercise care when handling the blade assembly as the blades
are sharp. Thoroughly rinse and air-dry all parts.
• Stuck-on ingredients in the pitcher
For stuck-on ingredients, place 1 or 2 small drops of dish soap into the pitcher, and add warm water
up to the single-serve Liquid Fill line. Install lid and blend on
BOWL
program. Twist the built-in tamper
counterclockwise continuously while cleaning.
• Dishwasher
Containers, lids, and blade assembly are dishwasher safe. Ensure the blade assembly and lid are
removed from the container before placing in the dishwasher.
• Motor Base
Turn off the unit and unplug the motor base before cleaning. Wipe motor base with a clean, damp cloth.
DO NOT
use abrasive cloths, pads, or brushes to clean the base.
STORING
For cord storage, wrap cord with hook-and-loop fastener near the back of the motor base.
DO NOT
wrap
the cord around the bottom of the motor base.
DO NOT
store blended or unblended ingredients in the cup or pitcher with the blade assembly attached.
Use only the spout lid when storing blended or unblended ingredients in the cup.
DO NOT
stack items on top of the containers. Store any remaining attachments alongside the unit or in
a cabinet where they will not be damaged or create a hazard.
RESETTING THE MOTOR THERMOSTAT
This unit features a unique safety system that prevents damage to the motor and drive system should
you inadvertently overload it. If the unit is overloaded, the motor will be temporarily disabled. Should
this occur, follow the reset procedure below.
1
Unplug the unit from the electrical outlet.
2
Allow the unit to cool for approximately 15 minutes.
3
Remove the blade assembly from the container. Empty the container and ensure no ingredients are
jamming the blade assembly.
IMPORTANT:
Ensure that maximum capacities are not exceeded. This is the most typical cause of
appliance overload.
If your unit needs servicing, call Customer Service at 1-877-646-5288. So we may better assist you,
please register your product online at
registeryourninja.com
and have the product on hand when you call.
To order additional parts and attachments, visit
ninjaaccessories.com.
TROUBLESHOOTING GUIDE
WARNING: To reduce the risk of shock and unintended operation,
turn power off and unplug unit before troubleshooting.
Display reads “- -”.
• If vessel is properly installed and the display reads ‘- -’, ensure the interior of the base area is clean
of any debris.
Control panel does not illuminate.
• Make sure unit is plugged in. If the unit is plugged in and no container is installed, the unit will
display ‘- -’. The available programs will illuminate after placing a container on base and rotating
it clockwise until it clicks into place.
Control panel doesn’t turn off.
• Remove container from base by rotating it counterclockwise and lifting it up. The display with flash
‘- -’. Unplug the power cord from the outlet. If the unit remains plugged in, the display will time out
after 3 minutes of inactivity. Press any button to wake the unit.
Doesn’t mix well; ingredients get stuck.
• Using the Auto-iQ® programs is the easiest way to achieve great results. The pulses and pauses
allow the ingredients to settle toward the blade assembly. If ingredients are routinely getting stuck,
adding some liquid will usually help.
• When filling the cup, start with fresh fruit or veggies, then leafy greens or herbs. Next add liquids
or yogurt, then seeds, powders, or nut butters. Finally, add ice or frozen ingredients.
• If using the TWISTi Pitcher, during the blending process twist the built-in tamper counterclockwise
continuously to circulate ingredients.
Unit moves on counter while blending.
• Make sure the counter and feet of the unit are clean and dry.
Lid or Hybrid Edge™ Blades Assembly is hard to install on the container.
• Set the container on a level surface. Carefully place the lid or blade assembly on the top of the
container and align the threads so the lid/blade assembly sits flat. Twist clockwise until you have a
tight seal.
Can’t remove the tamper from the pitcher lid for cleaning.
• The tamper is built in and not removable from the pitcher lid.
Display reads "E1"
• If the display reads "E1", the motor has been running for too long. As a safety feature, we recommend
running the unit for less than 3 minutes consecutively. Unplug the unit and let it cool for 15 minutes
before running again.
PRODUCT REGISTRATION
Please visit
registeryourninja.com
to register your new Ninja® product within ten
(10) days of purchase. You will be asked to provide the store name, date of purchase,
and model number along with your name and address.
The registration will enable us to contact you in the unlikely event of a product safety notification.
By registering, you acknowledge you have read and understood the instructions for use and warnings
set forth in the accompanying instructions.
