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CUSTOMER CARE - AU: 1800 890 840

CUSTOMER CARE - NZ: 0800 002 999

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10

PROBLEMS

POSSIBLE REASONS & SOLUTIONS

Motor doesn’t start or  
blades don’t rotate.

• 

Make sure the Nutri Ninja

®

 cup is securely placed onto Power Pod.

• 

Check that the plug is securely inserted into the electrical outlet.

• 

Check fuse or breaker in your home. Replace fuse/reset breaker.

• 

 Check that the inside of the Power Pod is clean and there is no food blocking 
the connection between Power Pod and Nutri Ninja

®

 cup.

• 

 There is too much food in the container. Unplug the Power Pod. Remove 
some food and try again.

• 

 The unit has overheated. Unplug and wait approximately 15 minutes before 
using again.

Food is unevenly chopped.

• 

 Either too much food is being chopped at one time, or the pieces are not 
small enough. Try cutting the food into smaller pieces of even size and 
processing smaller amounts per batch. 

• 

Adjust pulse duration or pulse time. 

Food is chopped too finely or 
is too watery.

• 

 The food has been overprocessed. Use brief pulses or process for a shorter 
time. Let blades stop completely between pulses. 

Food collects on the sides of 
the Nutri Ninja

® 

cup.

• 

 Too much food is being processed at one time. Turn the Power Pod off. When 
the blades stop rotating, remove the cup from the Power Pod. Remove some 
of the food being processed. 

Snow from ice cannot be 
achieved.

• 

 Do not use ice that has been sitting out or has started to melt. 

• 

Be sure to use short pulses in the beginning to break up large pieces.

Troubleshooting Guide

    Ranero Burger

 Ingredients:

 

4 oz 

London Broil, 2 inch chunks 

 

Salt & Pepper 

 

Non-Stick Spray

 Directions:

 

1. Place the meat into the 16-ounce Nutri Ninja

®

 Cup.

 

2. Hold down and blend continuously for 15 seconds. Form into one single patty and season with salt and pepper.

 

3.  Spray a large skillet with non-stick spray and over med-high heat, cook the burger 2-3 minutes per side for 

medium rare, or up to 5 minutes per side for well done. Serves 1.

 

Nutri Ninja

®

 Cup

Suggested Recipe

ONE (1) YEAR 

LIMITED REPLACEMENT WARRANTY STATEMENT

If your product becomes defective due to faulty material or workmanship within a period of 1 year from the date of purchase, 
we warrant to do the following:
 • 

 For New Zealand Consumers:

 We will replace the product with a new product, free of charge, or repair the product 

at our cost, at our discretion.

  •  

For Australian Consumers: 

Our goods come with guarantees that cannot be excluded under the Australian 

Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other 
reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to 
be of acceptable quality and the failure does not amount to a major failure.

Your warranty is subject to the following conditions:

 • 

 DO  NOT

 operate the appliance with a damaged plug or cord, or if the unit has been dropped, damaged or dropped 

in water. To avoid the risk of electric shock, do not disassemble or attempt to repair the appliance on your own. If the 
supply cord is damaged, 

it must be replaced by a qualified electrician in order to avoid a hazard

. Incorrect 

re-assembly or repair can cause a risk of electrical shock or injury to persons when the appliance is used.

 

•   The product has not been misused, abused, neglected, altered, modified or repaired by anyone.

 

•   The product has been subjected to fair wear and tear.

 

•   The product has not been used for trade, professional or hire purposes.

 

•   The product has not sustained damage through foreign objects, substances or accident.

Your warranty does not cover:

 

•   Components that are subject to natural wear and tear caused by normal use in accordance with operating instructions.

 

•   Unauthorised/improper maintenance/handling or overload is excluded from this warranty.

 

•   For guarantee claims you will need to submit a proof of purchase in the form of a valid receipt that displays date and 

place of purchase.

This warranty does not replace but is in addition to your statutory rights.
This warranty does not apply to accessories supplied with the product.
This warranty applies only to the original purchaser and may not be transferred.
Replacement products will be covered by the limited warranty for the balance of the warranty period from the date of the 
original purchase.
Please note: 
 

Only defective product or parts returned to place of purchase will be replaced under this warranty.

 

New Zealand Contact: 

Australia Contact

 

Brand Developers Limited 

Brand Developers Aust Pty Ltd

 

Unit H, 686 Rosebank Road, 

461 Plummer Street,

 

Avondale, 1026 Auckland, New Zealand 

PORT MELBOURNE, VIC 3207 

 

FAX: +64 9 306 8203 

FAX: +61 3 9681 7825 

 

NZ Customer Care 0800 002 999 

AUST Customer Care: 1800 890 840

Summary of Contents for QB3001NZ

Page 1: ...OWNER S GUIDE Slim QB3001NZ ...

Page 2: ...nstead grasp the plug and pull to disconnect 9 DO NOT use with damaged cord or plug Contact Customer Service or Service Center for the repair or replacement of the line cord 10 DO NOT USE if the appliance is not working has been dropped dropped into water damaged or left outdoors 11 NO SERVICEABLE PARTS Incorrect re assembly or repair can cause a risk of electrical shock or injury to persons when ...

Page 3: ...e it responsibly to promote the sustainable reuse of material sources To return your used device please use the return and collection systems or contact the retailer where this product was purchased They can take this product for environmental safe recycling This appliance complies with the European directives for electromagnetic compatibility EMC 2004 108 EC and its revisions as well as Low Volta...

Page 4: ...ling the blade assembly IMPORTANT DO NOT attempt to operate the appliance without the lid on IMPORTANT Never run the appliance empty BEFORE FIRST USE 1 Remove all packaging material and labels from the appliance 2 Wash the Sip Seal lids Nutri Ninja cups and Nutri Ninja Blade Assembly in warm soapy water with a soft cloth CAUTION Handle the blade assembly with care when washing as the blades are sh...

Page 5: ... that no food is jamming the blade assembly 3 Allow the appliance to cool for approximately 15 minutes 4 Refill the cup place the cup in the Power Pod and re plug the appliance into the electrical outlet 5 Proceed to use the appliance while making sure not to exceed the recommended maximum capacities HOW TO CLEAN CAUTION Make sure that the Power Pod is unplugged from the power source before insert...

Page 6: ... free of charge or repair the product at our cost at our discretion For Australian Consumers Our goods come with guarantees that cannot be excluded under the Australian Consumer Law You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage You are also entitled to have the goods repaired or replaced if the goods fail to...

Page 7: ... 2015 Printed in China Illustrations may differ from actual product Ninja and Nutri Ninja are registered trademarks of SharkNinja Operating LLC Sip Seal is a trademark of SharkNinja Operating LLC QB3001NZ_RCM_30_IB_151023_3 TUV017305EA ...

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