Ninja NUTRI BL480 69, Instructions Manual

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1-877-646-5288
Troubleshooting Guide
Replacement Parts
ORDERING REPLACEMENT PARTS
To order additional parts and attachments, please visit our website: www.ninjakitchen.com or feel free to contact
customer service: 1-877-646-5288.
PROBLEMS POSSIBLE REASONS & SOLUTIONS
Unit doesn't turn on
• Make sure the unit is plugged in
• Insert and rotate cup clockwise in the base until it "clicks". Display
should turn on.
Unit doesn't turn off
• Remove cup from base by rotating cup counter clockwise and
lifting out. Display should turn off. Unplug the power cord from the
outlet.
Lid/blade assembly hard
to assemble
• Set the cup on a level surface. Place the lid or blade assembly on
the top of the cup and align the threads so that the lid/blades sit
flat on the cup. Twist clockwise so that the lid/blades evenly align
to the cup until you have a tight seal.
Food is not evenly
chopped
• For best results when chopping, make sure all ingredients are
as dry as possible. Cut pieces down to even sizes, and reduce
the amount of food in the cup. Use very short pulses by quickly
pressing the "PULSE" button.
Doesn't mix well, food
gets stuck.
• Using the AUTO-iQ ™ programs is the easiest way to achieve great
results. The pulses and pauses allow the food to settle towards
the blade. If food is routinely getting stuck adding some liquid will
usually help.
• When packing the cups, start with fresh items, then powders/nuts.
Add liquids, and finally frozen items or ice.
Unit moves on counter
while blending
• Make sure the surface as well as the feet of the unit are clean and dry.
Unit is difficult to
remove from counter for
storage
• Tip unit forward from the back to easily disengage the suction feet.