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C U S T OM E R C A R E - A U : 18 0 0 8 9 0 8 4 0

C U S T O M E R C A R E - N Z : 0 8 0 0 0 0 2 9 9 9

CARE & 

MAINTENANCE

CLEANING:

  CAUTION: Make sure that the motor 

base is unplugged from the power 

source before inserting or removing any 

attachment and before cleaning.

  CAUTION: DO NOT immerse the motor 

base into water or any other liquid. 

  Separate/remove all parts from each other. 

  Hand Washing: Wash the containers, lids, 

blade assemblies and attachments in warm, 

soapy water. When washing the blade 

assemblies, use a dish-washing utensil with 

a handle to avoid direct hand contact with 

blades. Handle blade assemblies with care to 

avoid contact with sharp edges. Rinse and air 

dry thoroughly. 

 

Dishwasher: The containers, lids, blade 

assemblies and attachments are all 

dishwasher safe. The lids and blade 

assemblies are top rack dishwasher safe. 

Ensure that the Blade Assemblies are 

removed from the containers before placing 

in the dishwasher. 

  WARNING: Handle the Blade 

Assemblies with care when washing, 

as the blades are sharp. Contact 

with the blades’ edges can result in 

laceration. 

3

   Wipe the motor base clean with a damp 

cloth. 

 

NOTE: If the appliance needs servicing, 

please call Customer care at: AUST: 1800 

890 840 or NZ: 0800 002 999.

STORING:

Store the Nutri Ninja with Auto-iQ

 Pro 

Complete 

upright with the blade assembly 

inside the corresponding container with the 

lid secured on top. Do not place anything on 

top. Store the rest of the attachments in a 

safe place where they will not be damaged 

and won’t cause harm. 

Secure the power cord 

on the back of the base by wrapping the cord 

around the cord wrap. 

 

NOTE: 

Do not store blended or unblended 

ingredients in the Nutri Ninja cup or Nutri 

Ninja XL Multi-Serve Jar with the blade 

assembly attached. 

RESETTING THE MOTOR 

THERMOSTAT:

The Nutri Ninja with Auto-iQ Pro Complete features 

a safety system that prevents damage to the unit’s 

motor and drive system should you inadvertently 

overload the appliance. If the appliance is 

overloaded, the motor will stop. To reset the 

appliance, follow the resetting procedure below:

Unplug the appliance from the electrical outlet.

Remove and empty the cup and ensure that no 

food is jamming the cutting blades. 

Allow the appliance to cool for approximately 

30 minutes. 

Re-install the cup onto the motor base and re-

plug the appliance into the electrical outlet. 

Proceed with using the appliance as before 

while making sure not to exceed the maximum 

recommended capacities. 

Unit doesn’t turn on:
•  

Make sure the unit is plugged in and the 

START/STOP

 button is pressed.

•  Insert and rotate cup clockwise in the base until it clicks into place. When the unit is plugged in and no jar installed, "--" is displayed on the timer. 

Unit doesn’t turn off:

•  Remove cup from base by rotating cup anticlockwise and lifting out. Display should turn off. Unplug the power cord from the outlet.

Lid/blade assembly hard to assemble:

•  Set the cup on a level surface. Place the lid or blade assembly on the top of the cup and align the threads so that the lid/blades sit flat on the cup. Twist clockwise so 

that the lid/blades evenly align to the cup until you have a tight seal.

Doesn’t mix well, food gets stuck:

•  Using the Auto-iQ programs is the easiest way to achieve great results. The pulses and pauses allow the food to settle towards the blade. If food is routinely getting 

stuck adding some liquid will usually help.

•  When packing the cups, start with fresh items, then add liquids, powders/dry ingredients, and finally frozen items or ice. 

Unit moves on the counter while blending:

•  Make sure the surface as well as the feet of the unit are clean and dry.

Unit is difficult to remove from the counter for storage:

•  To remove the motor base unit, tip the unit forward from the rear to easily disengage the suction cups.

TROUBLE- 

SHOOTING  

GUIDE

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