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www.sharkninjamanuals.com
1-877-646-5288
HOW TO STORE
1
Store the Nutri Ninja Pro Blender upright. Secure the
power cord underneath the base by wrapping the cord
around the cord wrap. Do not place anything on top.
Store the cups and the rest of the attachments along
side the appliance where they will not be damaged and
won’t cause a hazard.
RESETTING THE MOTOR THERMOSTAT
The Nutri Ninja Pro Blender features a unique safety
system which prevents damage to the unit’s motor
and drive system should you inadvertently overload
your appliance. If the appliance is being overloaded,
the motor will stop. To reset the appliance, follow the
resetting procedure below:
1
Unplug the appliance from the electrical outlet.
2
Remove and empty the cup and ensure that no food is
jamming the cutting blades.
3
Allow the appliance to cool for approximately 30 minutes.
4
Re-install the cup onto the base and re-plug the
appliance into the electrical outlet.
5
Proceed to use the appliance as before while making sure
not to exceed the recommended maximum capacities.
HOW TO CLEAN
CAUTION: Make sure that the motor base is
unplugged from the power source before inserting
or removing any attachment and before cleaning.
CAUTION: DO NOT immerse the motor base into
water or any other liquid.
CAUTION: Use caution when handling the blade
assemblies as the blades are very sharp.
1
Separate/remove all parts from each other.
2
Clean the motor base with a damp cloth and wipe dry.
3
Place cups in the dishwasher. Place the lids, and
attachments on the top rack.
OR
4
Carefully hand wash the lids, Nutri Ninja
®
cups, and blade
assemblies in warm, soapy water with a soft cloth.
If the appliance needs servicing, please call customer
service at 1-877-646-5288.
Care & Maintenance
Troubleshooting Guide
Replacement Parts
ORDERING REPLACEMENT PARTS
To order additional parts and attachments, please visit our website: www.sharkninjamanuals.com or feel free to
contact customer service: 1-877-646-5288.
PROBLEMS
POSSIBLE REASONS & SOLUTIONS
Motor doesn’t start or
attachment doesn’t rotate.
•
For the cups, make sure that the tabs are seated in the slots and
turned clockwise.
Food is unevenly chopped.
•
Either you are chopping too much food at once, or you are not pulsing
properly. Reduce the amount of food in the cup.
Food is too finely chopped or
too watery.
•
The food has been over processed. Use short pulses for best results.
Press down on the cup in short intervals.
You cannot achieve snow
from ice cubes.
•
For best results use ice straight from the freezer. Try using short pulses
instead of one long one.
•
Make sure the cup is completely dry before adding ice.
Cup is leaking.
•
Make sure that your lid or blade assembly is properly assembled to the
cup. Leaking may occur if it is misaligned when twisted onto the cup.
Turn the lid tightly clockwise.
Unit doesn’t turn on.
•
Make sure the unit is plugged in.
•
Rotate and press down on the cup to turn the unit on.
•
Make sure the blade assembly is properly assembled to the cup and that
it is not misaligned.
Unit doesn’t turn off.
•
Unplug the power cord from the electrical outlet and call customer
service for support.
Doesn’t mix well.
•
Pulse ingredients for best results. Press down on the cup in short
intervals for even blending and chopping. For frozen ingredients, pulse in
short intervals of 2-5 seconds and repeat.
Lid/blade assembly will not
properly align to the cup.
•
Set the cup on a level surface. Place the lid or blade assembly on top of
the cup and align the threads so that the lid/blades sit flat on the cup.
Twist clockwise so that the lid/blades evenly align to the cup until you
have a tight seal.
