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What if the BAND will not turn ON?
First make sure the BAND is fully charged as explained in the
directions. Second, place a finger on the silver circle for two
seconds. If it will not activate, attach BAND to the charger for 3+
seconds, remove and repeat. If it will still not activate, charge
until the blue light on the band face turns off and repeat the
process. If the BAND will still not activate, email customer
service at:
Can I swim with the BAND?
No, the BAND cannot be submerged in water, however it’s
water resistant and can withstand normal water interaction like
hand washing or similar.
I cracked the glass, can I get the glass replaced?
Yes, currently replacement cost is $39.95. Email customer
service and request a replacement
Frequently Asked Questions
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