
193
Troubleshooting
Te
ch
n
ical
No
te
s an
d I
n
de
x
Shooting
Problem
Cause/Solution
A
Cannot switch to shooting
mode.
Disconnect HDMI cable or USB cable.
143,
146,
152
No image captured when the
shutter-release button is
pressed.
•
When camera is in playback mode, press the
c
button or shutter-release button.
•
When menus are displayed, press the
d
button.
•
Battery is exhausted.
•
When flash lamp blinks, flash is charging.
8, 28
10
22
32
Camera cannot focus.
•
The intended subject is one with which
autofocus does not perform well.
•
Set
AF assist
in the setup menu to
Auto
.
•
Turn camera off and then on again.
27
169
17
Images are blurred.
•
Use flash.
•
Enable vibration reduction or motion
detection.
•
Use
D
(best shot selector).
•
Use tripod and self-timer.
30
166,
168
75
33
Bright specks appear in images
captured with flash.
Flash is reflecting off particles in air. Set the flash
mode setting to
W
(off).
31
Flash does not fire.
•
Flash mode is set to
W
(off).
•
Scene mode with which the flash does not
fire is selected.
•
Flash is not fully raised. Do not hold down the
flash.
•
Another function that restricts flash is
enabled.
30
58
24
78
Digital zoom cannot be used.
•
Digital zoom
is set to
Off
in the setup menu.
•
Digital zoom is not available in the following
situations.
- When using the scene auto selector,
j
(night landscape),
e
(night portrait),
R
(backlighting) (when
HDR
is set to
On
), and
Portrait
scene modes
- When using subject tracking mode
- When continuous shooting mode is set to
Multi-shot 16
- When using
a
(smile timer)
169
56, 58,
59, 60,
61
70
75
34